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Summary of reviewsHoliday Inn Preston by IHG, receives widespread praise for its convenient and central location in Preston, making it an ideal spot for exploring local shops, restaurants and key venues like Deepdale Stadium and the University. The hotel is located next to the bus station and is within walking distance to the train station and city center. Despite its central position, the area remains relatively quiet, offering a peaceful atmosphere complemented by the friendly staff and clean environment.
The breakfast offerings at the hotel are highly regarded for their variety and quality with both English and continental options available. Guests enjoy the freshness and organization of the breakfast buffet, which includes vegetarian and gluten-free choices upon request. Although occasional minor issues with replenishment and temperature are noted, the overall breakfast experience is described as delightful and well-rounded.
Dinner experiences at the hotel's restaurant are generally positive with many guests praising the quality and range of meals available. The all-day food menu and bar food receive commendations, though some inconsistencies in food quality and service timing are mentioned. Despite these drawbacks, the dining atmosphere is often enjoyable and the service is friendly and attentive.
Rooms at the hotel are frequently highlighted for their cleanliness, spaciousness and modern design. Guests appreciate the comfortable beds, effective blackout curtains and good views. However, some reviews mention issues with air conditioning and minor maintenance problems. Nonetheless, the accommodations are considered comfortable and inviting.
Cleanliness is a strong point for the hotel with many guests noting the spotless condition of rooms and public areas. The hardworking cleaning staff receive praise for their efforts in maintaining high standards of hygiene throughout the establishment. A few minor issues, such as occasional carpet stains, are mentioned but are not common.
The hotel staff consistently earn high marks for their friendliness, professionalism and attentiveness. Guests appreciate the warm welcome and helpful service provided by the receptionists, housekeeping and dining staff. Specific staff members are often singled out for their exceptional service, contributing to positive guest experiences.
The free WiFi service at the hotel receives mixed reviews with some guests finding it reliable and fast, while others encounter issues with performance during peak hours and security concerns. The hotel offers a mini gym that, despite its small size, is well-equipped and meets the fitness needs of travelers.
Parking at the hotel is limited with the small on-site parking lot often full. Guests frequently need to use nearby public car parks, which, while not ideal, are generally satisfactory alternatives. The hotel also caters well to families, offering room connections and free meals for children when accompanied by a paying adult, making it a family-friendly destination.
Overall, Holiday Inn Preston provides a comfortable and functional stay, especially suitable for business travelers. The hotel meets essential requirements with its clean accommodations, friendly staff and convenient location, offering good value for its three-star rating. While not luxurious, it surpasses expectations for a standard three-star hotel, making it a reliable choice for travelers. Show more
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Categories
Business Hotel
This hotel is in a business neighborhood. It provides amenities suitable for business travelers.
Hotel with Parking
This hotel provides 32 complimentary car park spaces on a first-come, first-served basis. While on-site parking is limited, free spaces are available, with alternative paid options nearby.
3-Star Hotel
This hotel offers a convenient city center location with easy access to major road networks (M6, M61, M65, M55). It provides modern British dining, a warm bar, and complimentary Wi-Fi, appealing to both leisure and business travelers.
Hotel near Golf Courses
Family Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
Hotel with Gym
Room Types
Standard RoomFree Wi-Fi, a 26-inch LCD TV with Freeview and an en suite bathroom with power shower are featured in this room. We have USB and power sockets by the bed. Room service is available 24 hours a day. Requests for bed type cannot be guaranteed.
Standard Room with Two Single BedsFree Wi-Fi, a 26-inch LCD TV with Freeview and an en suite bathroom with power shower are featured in this room. We have USB and power sockets by the bed. Room service is available 24 hours a day.
Standard Double RoomFree Wi-Fi, a 26-inch LCD TV with Freeview and an en suite bathroom with power shower are featured in this room. Iron and ironing boards now available in all double rooms. We have USB and power sockets by the bed. Room service is available 24 hours a day.
Guest Reviews
8.4
Very Good
Location
Situated in the heart of Preston, the Holiday Inn Preston by IHG, boasts an impressive location that guests consistently praise for its convenience and accessibility. The hotel is ideally placed next to the bus station and is within walking distance to the train station and city centre, making it perfect for exploring local shops, restaurants and pubs. Proximity to the University and key venues like Deepdale Stadium is another highlight, along with easy access to public transport and ample parking.
Despite being centrally located, guests appreciate that the hotel is in a relatively quiet area, allowing for a peaceful stay. The staff's friendliness and the overall cleanliness of the hotel further enhance the experience. The location is deemed excellent for both short and long stays, offering good value for money and handy access to all the amenities around Preston. Whether it's for a quiet getaway, a football match or a university visit, guests find this hotel perfectly situated for their needs.
Breakfast
The breakfast offerings at Holiday Inn Preston by IHG, receive largely positive feedback from guests. Many reviews highlight the wide variety and quality of food, describing the selection as excellent, comprehensive and varied. Guests appreciate the availability of both English and continental options with ample choices ranging from traditional hot dishes, including well-loved items like grilled tomatoes and hash browns, to a good selection of cereals, sweet breads and fruits. The breakfast buffet is often mentioned for its freshness and organization with some noting that vegetarian and gluten-free options are available upon request.
Several reviews point out the delightful experience provided by the friendly and helpful staff, enhancing the overall breakfast atmosphere. Many guests find the breakfast to be reasonably priced, especially when booked in advance.
However, some feedback suggests inconsistencies, such as occasional lukewarm food and a few items not being replenished promptly. Despite these minor issues, the majority of guests describe the breakfast as delicious and a highlight of their stay with many expressing their intent to return for the breakfast alone. The high-quality service and varied selections are frequently mentioned as key strengths, making the breakfast at Holiday Inn Preston a memorable part of the guest experience.
Dinner
At the Holiday Inn Preston by IHG, the dining experience received mixed reviews but leaned more towards the positive side. Many guests praised the food as excellent, delicious and great, frequently highlighting a wide range and well-cooked meals. The all-day food menu was appreciated for its convenience and the bar food, in particular, was often complimented as excellent. The dining area, though sometimes overcrowded, generally provided a pleasant atmosphere with good food and drink options.
Reviewers noted pleasant and helpful service, often described as attentive and served with a smile. Some guests found the evening meals to offer good value and room service was applauded for its quick delivery.
However, there were also critical comments about the dining experience. Some described the evening food quality as poor or terrible with specific meals like chicken curry receiving harsh criticism. There were mentions of the limited dinner menu and longer wait times for dinner service. The cost of dining was another area of concern with several guests finding the evening menu to be expensive for the quality received.
In summary, while the food and service at the Holiday Inn Preston received significant praise, some guests encountered inconsistency in food quality and value.
Rooms
The Holiday Inn Preston by IHG, receives generally positive feedback from guests about its rooms. Many reviews highlight the rooms as clean, spacious and comfortable with a modern and functional design. Guests often appreciate the spotlessly clean rooms and well-appointed facilities, including ample plug sockets and modern furnishings. The comfortable beds, large room sizes and effective blackout curtains also receive praise. Several reviews mention that the rooms are quiet and offer good views, contributing to a pleasant stay.
However, some guests note issues with the air conditioning, often finding the rooms too warm or hot and the air conditioning ineffective. There are also occasional comments about small room sizes and maintenance issues such as broken hairdryers and leaking showers. A few reviews mention areas where cleanliness could be improved, such as stained carpets or unflushed toilets on arrival.
Despite these drawbacks, the hotel's rooms are generally seen as comfortable and well-kept, making it a suitable option for travelers looking for a reliable stay.
Beds
The beds at Holiday Inn Preston by IHG, have garnered overwhelmingly positive feedback from guests. Many reviews praise the beds for being comfortable with numerous mentions of comfy, clean and spacious beds contributing to restful nights and quality sleep. Guests consistently noted having a great and best night's sleep, underlining the comfort provided by the hotel. The bedding and linen are described as soft and of good quality, further enhancing the sleeping experience.
While the majority of reviews highlight the comfort and cleanliness of the beds, not all experiences were perfect. A few guests found the mattresses too soft or too firm for their liking and some reported issues with bed quality such as lumpy pillows or a ridge in the middle of the bed. Despite these occasional negatives, the general consensus remains positive, emphasizing the hotel's ability to provide a comfortable and restful stay.
Cleanliness
Holiday Inn Preston by IHG, overwhelmingly impressed guests with its high standards of cleanliness. Numerous reviews highlight the spotless nature of both the rooms and public areas. Guests appreciated the modern, comfortable accommodations, often describing rooms as clean, spacious and inviting. The hardworking cleaning staff received frequent commendations with many noting their continuous effort to maintain the hotel's tidy state.
Bathrooms and kitchens were also frequently mentioned for their pristine condition with terms like spotless and immaculately clean appearing consistently. Common areas such as hallways and public spaces were kept modern and clean, adding to the overall positive experience.
A few reviews suggested areas for improvement, noting specific issues with towel racks and occasional carpet stains, but these instances were rare compared to the overall positive feedback. The majority of comments emphasized the hotel's dedication to cleanliness with several guests describing it as exceptionally clean and praising the comfortable, modern rooms.
Considering the repeated commendations for cleanliness and comfort, along with the friendly and helpful staff, the Holiday Inn Preston proves to be a reliable and welcoming choice for travelers prioritizing a clean and well-maintained environment.
Staff
The reviews for Holiday Inn Preston by IHG, consistently highlight the exceptional quality and friendliness of the hotel staff. Guests frequently describe the staff as remarkably friendly, welcoming and attentive. Receptionists are often commended for their professionalism and courtesy, ensuring smooth check-ins and providing excellent service. The breakfast staff also receive high praise for their helpfulness and warm demeanor.
Whether interacting with housekeeping or the bar staff, guests note a consistent standard of politeness and helpfulness across all team members. Specific staff members, such as Lorraine during breakfast and Polly upon arrival, are singled out for their exceptional service and accommodating nature.
Additionally, the staff is frequently described as being available and willing to assist with any needs, from correcting room setups to helping with forgotten items like toothpaste. This level of care and dedication contributes significantly to the positive experiences of guests, making them likely to return for future visits. Overall, the staff at Holiday Inn Preston play a pivotal role in ensuring a comfortable and enjoyable stay for all guests.
Wi-Fi
The WiFi at Holiday Inn Preston by IHG, comes with mixed experiences. On the positive side, the hotel offers free WiFi and guests have noted that the internet was generally good and, at times, even fast with a reliable broadband connection. However, there are several criticisms, particularly regarding its performance during peak hours, when it can become almost unusable. Some guests also found the WiFi to be insecure, impacting their ability to work efficiently from the hotel. Overall, while the complimentary WiFi service is appreciated, there is room for improvement to ensure a more consistent and secure experience for all visitors.
Gym
Holiday Inn Preston offers a mini gym that receives generally positive feedback from guests. Many find the gym to be well-equipped, despite its small size. Descriptions like nice gym and great mini gym highlight that the facilities meet the expectations of travelers. However, a few reviews mention that the gym's location can result in some noise in nearby rooms. Overall, the gym facilities are considered a good feature of the hotel, attracting guests who prioritize fitness during their stay.
Parking
Guests at the Holiday Inn Preston have frequently commented on the parking situation at the hotel, highlighting both its conveniences and limitations. The on-site parking is described as very limited and often full with many reviewers noting that the car park is small for the size of the hotel. Despite these limitations, some guests mentioned finding parking to be convenient if they arrived in time and appreciated the small but available spots directly in front of the hotel.
Several guests also pointed out the availability of free onsite parking, although the number of spaces is inadequate for the hotel's capacity. The restricted parking situation often necessitates using alternative options such as nearby public car parks, including a multi-storey facility and the bus station across the road. These solutions, while not ideal, were generally found to be satisfactory.
In summary, the parking at Holiday Inn Preston offers some convenience with free options and close proximity to the hotel, but the limited number of spaces often means that guests need to explore alternative nearby parking solutions.
Family
Holiday Inn Preston by IHG, garners positive feedback for being a family-friendly destination. Children seem to enjoy their stay with mentions of pleasant experiences from young guests. The hotel offers room connecting features, which can be convenient for families. Staff interactions, particularly at the reception, receive praise for their warmth and attentiveness towards children. Additionally, the hotel provides benefits such as free meals for children when accompanied by a paying adult, making it appealing for family travelers. Despite some minor areas for improvement, the overall ambiance and amenities cater well to those traveling with kids.
3 Star
Holiday Inn Preston offers good value for its three-star rating, making it a reasonably priced choice for travelers. The hotel is described as clean and competent, meeting expectations for a standard block hotel in a three-star town. Although it is not luxurious, its facilities align well with what is typically expected from this chain. Some guests even feel the quality surpasses its three-star classification, suggesting a potential four-star experience.
The rooms receive positive mentions, contributing to a satisfactory stay overall. However, it’s important to note that breakfast is not included in the standard package. Ultimately, the hotel meets essential requirements without any standout luxuries, providing a reliable option for those seeking comfortable and functional accommodations.
Business
The Holiday Inn Preston by IHG, is notably suitable for business travelers, as reflected by numerous positive reviews. The hotel is described as meeting the requirements of business guests effectively, offering professional and competent facilities tailored for work purposes. Guests have highlighted the convenience of the location for business trips and found the establishment to be good value for money.
The staff have been repeatedly praised for their competence and professionalism, making the stay more efficient for those traveling on business. They are particularly noted for being helpful and efficient in organizing transportation, which is a valuable service for busy professionals.
The hotel also features accommodating staff and well-prepared facilities, ensuring that all business needs are met smoothly. The bar area has received mentions as a pleasant space to unwind after a long day of work, adding to the positive experience for business travelers. Overall, the Holiday Inn Preston provides an organized and convenient environment that caters well to the needs of business guests.
Accessible
Holiday Inn Preston, an IHG Hotel, is recognized for its accessibility features, making it a suitable choice for guests with disabilities. The hotel is wheelchair accessible and the elevators are designed with disabled access in mind. Additionally, there is convenient disabled parking by the entrance, providing ease of access. The accessible rooms and bathrooms are spacious, catering well to guests' needs. Guests have highlighted the hotel's location as ideal with easy access to the city centre and around-the-clock access to the gym. The hotel staff are noted for being helpful and friendly, contributing to a positive and accommodating atmosphere. Despite limited parking and some restricted access areas, the hotel maintains a high standard of cleanliness and offers accessible facilities that make it a pleasant stay for everyone.
No, Holiday Inn Preston by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Preston by IHG.
No, Holiday Inn Preston by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Preston by IHG.