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Summary of reviewsPremier Hotel Roodevalley garners praise for its picturesque and tranquil setting, making it an excellent retreat from city life. Located conveniently near Pretoria and not far from Johannesburg, it offers breathtaking views of the river and dam, along with well-maintained grounds that add to the natural charm. Guests appreciate the peaceful environment, ideal for relaxing walks and unwinding. The hotel's serene atmosphere, combined with its proximity to major areas, makes it a favored destination for a quick getaway.
The breakfast experience at the hotel has mixed reviews, though many guests enjoyed the delicious and varied buffet, particularly when available, in a clean and pleasant dining environment. Similarly, the dinner offerings received mixed feedback; while some guests praised the delicious and hearty dishes, notably the beef ribs and roasted chicken, others felt that the menu variety was limited and the food quality inconsistent.
The rooms are highly appreciated for their spaciousness, cleanliness and comfort, albeit slightly dated in some cases. Guests often highlight the beautiful views of the river or garden from their rooms, as well as the fresh linens and comfortable beds. Occasional maintenance issues and lack of certain amenities were noted but didn't significantly detract from the overall positive experience.
Cleanliness throughout the hotel receives high marks with well-maintained grounds and spotless rooms enhancing guest satisfaction. However, there were occasional mentions of specific areas needing more attention.
The staff is widely praised for their friendliness and helpfulness, contributing positively to the overall guest experience. Although there are a few mentions of slow service and unprofessional behavior in certain cases, the majority of feedback highlights the team's dedication and efficiency.
WiFi connectivity is a significant issue with many guests reporting weak or non-existent signals, particularly in rooms. This area needs considerable improvement to meet guest expectations.
The spa experience offers a rejuvenating retreat with favorable feedback on the quality of treatments and relaxing atmosphere, although service consistency is an area for improvement.
The pool area is generally well-maintained and enjoyed by guests, particularly families, though some feel the size and amenities could be better. Despite this, it remains a highlight for many visitors.
Parking facilities are appreciated for their convenience and accessibility, although the condition of access roads and parking areas could benefit from maintenance.
For families, the hotel provides spacious rooms and activities that cater well to children, despite some limitations in facilities. The picturesque setting and special provisions for family needs make it a suitable choice for a peaceful family retreat.
Overall, Premier Hotel Roodevalley is lauded for its serene location, friendly staff and clean, comfortable accommodations, despite some areas requiring improvement. Guests can look forward to a relaxing and enjoyable stay amidst beautiful natural surroundings. Show more
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Categories
Hotel near Golf Courses
This hotel features an on-site golf course, offering guests the opportunity to enjoy a round of golf amidst lush green fairways and challenging holes.
Hotel Taking Steps Towards Sustainability
Premier Hotel Roodevalley is rated 7.8/10 for eco-friendliness. The hotel is situated along the tranquil banks of the Pienaars River and is surrounded by a nature reserve, providing a natural setting.
Hotel with Spa
This hotel provides a luxurious spa with facilities such as a hot tub, sauna, and steam room, offering a comprehensive list of indulgent treatments.
Family Friendly Hotel
This hotel offers a family-friendly environment with tranquil views. It includes a Premier Kids Club, providing activities and entertainment specifically designed for children, ensuring a fun and relaxing stay for the whole family.
Hotel with Swimming Pool
Premier Hotel Roodevalley is listed as having a pool. It offers a relaxing environment outside the city center.
Outdoor Pool
Hotel with Gym
This hotel is a suitable choice for fitness enthusiasts looking to maintain their workout routine.
3-Star Hotel
This hotel is budget friendly and offers various amenities for a comfortable stay. It provides a serene environment away from the city center.
Hotel with Outdoor Pool
This Premier Hotel property features an outdoor pool for guests seeking outdoor leisure.
Business Hotel
Room Types
Deluxe Room with Two Double Beds with River FrontOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as river views. The unit offers 2 beds.
Standard Double Room with Garden ViewProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Superior King/Twin Room with Sleeper CouchFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views.
Executive King RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
Nestled in a beautiful location, the Premier Hotel Roodevalley offers a serene and secluded getaway, perfect for those looking to escape city life. The hotel's setting is praised for its breathtaking views, particularly the river and dam that add to the natural charm of the area. Guests have highlighted the peaceful and relaxing environment, which provides a perfect backdrop for picnics, relaxing walks and unwinding away from the hustle and bustle.
The property is conveniently situated close to Pretoria and not far from Johannesburg, making it an easily accessible retreat. Its proximity to major areas like Kolonade, Roodeplaat and the N1 ensures that guests have everything they need within a short drive, yet still enjoy the tranquility of a countryside atmosphere.
Guests appreciate the beautiful, well-maintained grounds and rooms with many noting the refreshing fresh air and the calming presence of greenery and water. The lakeside and garden views are particularly favored for their beauty and serenity, offering an exceptional standard of peace and relaxation.
Overall, the Premier Hotel Roodevalley is lauded for its excellent location, beautiful natural surroundings and tranquil atmosphere, making it an ideal spot for a quick getaway or a peaceful retreat from city life.
Breakfast
Premier Hotel Roodevalley offers a breakfast experience that has garnered diverse feedback from guests. Many found the breakfast to be exceptional with some describing it as delicious, affordable and served in a beautiful, clean environment. The buffet breakfast, particularly on the second day of stays, was frequently highlighted for its variety and taste with some praising the dining ambiance and the friendly, welcoming staff.
However, several guests felt that breakfast options could be limited, occasional delays in service were noted and there were instances where the freshness and availability of food disappointed. Some found the breakfast expensive given the quality and variety, indicating that improvements could be made to meet the higher end of expectations consistently.
Overall, while the breakfast at Premier Hotel Roodevalley can be hit or miss, many guests enjoyed their morning meals, especially when buffet options were available and appreciated the pleasant dining environment.
Dinner
Visitors to the Premier Hotel Roodevalley have shared mixed experiences regarding the dinner offerings. On the positive side, many guests found the food delicious and enjoyable with special mentions of tasty and hearty dishes. The buffet, particularly with beef ribs and roasted chicken, received compliments for its quality and variety and the compliments extend to the chef for both breakfast and dinner. The setting, especially the picnic setup by the river, was highlighted as a pleasant experience.
However, there were numerous areas where the hotel fell short of expectations. Several guests noted the high cost and limited variety of the menu with some items frequently unavailable. Complaints about the taste and quality of food were common with some describing it as bland, overcooked or below average. The portion sizes were also an issue, often deemed too small for the price paid. The dining area itself was sometimes seen as unwelcoming and in need of better lighting. Service in the restaurant was another sore point with reports of slow and incompetent staff.
In essence, while there are commendable aspects of the dining experience at Premier Hotel Roodevalley, there are significant areas needing improvement, particularly in menu variety, service efficiency and overall food quality.
Rooms
The rooms at Premier Hotel Roodevalley have received varied feedback from guests, but most reviews highlight the positives. Many guests appreciated the spacious layout of the rooms, frequently mentioning their ample size and comfort with some rooms even offering beautiful views of the river or garden. Cleanliness is another commonly praised aspect with multiple reviews noting that the rooms were very clean, spotless and well-maintained. The beds were often described as extremely comfortable and fresh linens added to the overall positive experience.
However, there are mentions that the rooms could benefit from some renovations and updates with some guests pointing out that the rooms and furniture are a bit dated. In a few instances, specific maintenance issues such as broken gym equipment, malfunctioning air conditioning units and occasional water problems were noted. Additionally, some rooms lacked amenities such as fridges or microwaves, which was an inconvenience for a few guests.
Despite these occasional drawbacks, the rooms were generally found to be clean, modern and comfortable. Guests who required family accommodations were satisfied with the spaciousness and the setup tailored for children’s needs. The hotel is described as a quiet retreat, ideal for a peaceful stay with friendly and efficient staff contributing to the overall welcoming environment.
While there were some reports of minor inconveniences and areas needing improvement, the Premier Hotel Roodevalley rooms largely provide a comfortable and clean space for a relaxing stay, particularly favored for their size and the scenic views they often offer.
Beds
The reviews of Premier Hotel Roodevalley's beds present a mix of opinions with a leaning towards the positive. Many guests found the beds to be notably comfortable, describing them as comfy, extremely comfortable and even wonderful. Additionally, the bedding received praise for being new and comfortable.
Despite these positive comments, some guests experienced discomfort, citing small bed sizes and noise issues. The double beds were a particular point of contention for being too small and prone to making noise. A few guests suggested that an upgrade could improve the situation and that new beds might be necessary.
Overall, while there are some areas for improvement, many guests had a pleasant experience with the beds at Premier Hotel Roodevalley.
Cleanliness
Premier Hotel Roodevalley receives high marks for its consistent cleanliness with numerous guests highlighting the well-maintained grounds and spotless rooms. Fresh linen and clean duvets add to the overall comfort and satisfaction of the guests. The hotel's facilities, including the swimming pools, are frequently noted for being clean and inviting.
However, there are some inconsistencies reported with occasional remarks about specific areas like the restaurant, which some guests found to be dusty and filthy. Similarly, a few guests pointed out that certain rooms required more thorough cleaning and maintenance, mentioning issues like dirty windows, brown water from taps and neglected exteriors.
Despite these occasional lapses, the general feedback indicates that the hotel is well taken care of, cozy and provides a clean environment for its visitors. The friendly and attentive staff further enhance the positive experience, ensuring that the majority of guests feel comfortable and satisfied with their stay.
Staff
The staff at Premier Hotel Roodevalley receive a lot of praise for their friendliness and helpfulness. Many guests highlight the warm and welcoming nature of the team, noting that from the receptionists to the spa personnel, everyone was approachable and courteous. The cleaning staff consistently received positive remarks for their good work and polite behavior, while maintenance staff were commended for their prompt and efficient service.
Though most guests had great things to say about the staff, there were occasional mentions of some issues. A few reviews pointed out that the reception staff could sometimes be less welcoming and that the restaurant often experienced slow service due to limited staffing. Instances of unprofessional behavior were noted, particularly among frontline and housekeeping staff, which did slightly tarnish the otherwise favorable impression of the establishment.
Despite these few negatives, the overwhelming majority of feedback emphasized the exceptional service and friendliness of the staff. Many guests appreciated the staff’s efforts to go the extra mile, making their stays more enjoyable and memorable. Special accolades were given to individual staff members and managers who made notable efforts to cater to guest needs and queries efficiently. The friendly atmosphere created by the courteous and professional team at Premier Hotel Roodevalley leaves a lasting positive impression on visitors.
Wi-Fi
Reviews for the wifi at Premier Hotel Roodevalley suggest that connectivity is a notable issue. Guests frequently reported that the wifi either did not work or was non-existent. Many highlighted that there was no wifi available in the rooms and that the connection was generally weak or unreliable when it was accessible. Some mentioned that the wifi signal was unsecured and unstable. Overall, it appears that the hotel needs significant improvements in its wifi services to meet guest expectations.
Spa
Premier Hotel Roodevalley offers a spa experience that has received a mix of reviews from guests. Positive feedback highlights the spa treatments as amazing and the massages as thoroughly enjoyable, creating a rejuvenating experience for many visitors. Guests have enjoyed perfect afternoons at the spa, often appreciating the serene atmosphere and relaxing allure of the treatments. The spa has been commended for making special occasions, such as couples spa treatments, memorable and enjoyable.
However, the spa's service quality has been inconsistent for some guests. Issues such as unprofessional staff, missed appointments and delays in scheduled treatments have marred the experience for a few visitors. These instances point to a need for better organization and improved service standards to meet guest expectations consistently.
Despite these mixed reviews, the general consensus leans towards a favorable spa experience, suggesting that while there is room for improvement, the quality of treatments at Premier Hotel Roodevalley can provide a satisfying and enjoyable spa day.
Pool
The Premier Hotel Roodevalley's pool area generally received positive feedback for its cleanliness and maintenance. Many guests found the swimming pool area to be beautiful, well-maintained and pleasant, especially at night. Families enjoyed the pool, mentioning that children loved it and had fun. The poolside was noted to be good for relaxing with some guests appreciating the nice views and the deck area.
However, some reviews pointed out areas that need improvement. There were mentions of the pool area being ignored and needing better maintenance. The pool was sometimes described as too small and the pictures were said to be misleading in terms of size. Issues such as the lack of loungers and poolside towels were also highlighted. Additionally, guests noted that the heated pools and jacuzzi were not working, which was a disappointment for those who specifically chose the venue for these amenities. There were also concerns about the pool's quality and occasional bad smells.
Despite these drawbacks, the overall impression of the pool area was positive with many guests enjoying their time there and praising the cleanliness and design.
Parking
The Premier Hotel Roodevalley receives high praise for the ample and convenient parking facilities available to guests. Many appreciate the abundance of parking spots located near their rooms, making it easy to access their vehicles. The proximity of parking to rooms and the pool area is frequently highlighted, ensuring convenience for those wanting to take a refreshing dip or enjoy a walk in the quiet surroundings.
However, some guests have expressed frustration with the condition of the parking areas and access roads. Potholes are a common concern and there are multiple mentions of the need for serious maintenance and revamping of these areas. Despite this, the overall sentiment leans positively towards the easy accessibility and plentiful parking options provided by the hotel. Improvements to the road and parking areas could significantly enhance the guest experience in this otherwise well-regarded aspect of the hotel.
Family
Premier Hotel Roodevalley offers a mixed bag of experiences for families, particularly those with kids. The rooms are notably large, accommodating families comfortably and soundproof for a peaceful stay. Special requests, such as an extra bed for children, were successfully met, making it easier for families to settle in. The family units are strategically located next to a dam, which provides a picturesque setting for a picnic with loved ones.
When it comes to activities, children can enjoy the jumping castle, which has been described as a hit. However, it's worth noting that the facilities for kids are somewhat limited—there’s no dedicated play area and other amenities like bathtubs, fridges and telephones in rooms are absent. There are plenty of fun activities overall, making it a reasonably family-friendly destination.
While some families reported less-than-ideal experiences, the hotel’s setting and family rooms seem to attract guests looking to spend some quality time together in a serene environment. Overall, the experience can vary, but there’s potential for enjoyment for those planning a family getaway.
3 Star
Premier Hotel Roodevalley presents itself as a modest accommodation choice, standing out in cleanliness and basic amenities. Guests often highlight that their rooms matched the descriptions provided online, making it a reliable pick particularly for families. The rooms meet satisfactory cleanliness standards and provide adequate facilities, making them suitable for short stays.
However, the food and service receive mixed feedback, noted as being basic and average. The dated decor and poor lighting in some areas of the property indicate that refurbishment could enhance the guest experience. While the property is adequate for those seeking a simple stay, some guests feel that the overall facilities and services do not align with the expectations of a three-star rating, particularly when it comes to amenities like room service and additional activities.
Despite this, Premier Hotel Roodevalley is recognized for empowering women in the hospitality sector and offering good value for money. Though certain aspects like dining options and entertainment may require improvement, the hotel generally fulfills its role as a functional, albeit basic, lodging option.
Business
Premier Hotel Roodevalley is recognized as a good venue for business travelers, frequently used for conferences and group bookings. The hotel offers facilities conducive to business events, although there have been occasional issues with network reception, which affected payment processing. While praised for its excellent venue and good-hearted workers, those staying for business might find the lack of onsite leisure activities requiring a drive out of the premises to seek entertainment.
Outdoor Pool
The Premier Hotel Roodevalley boasts well-maintained and clean swimming pools that guests have appreciated. Visitors often highlight the amazing pool area with its stunning views of the river and lake, making for a picturesque setting. The overall pool experience is positively noted, although some guests mentioned the absence of a heated pool. The scenic surroundings and attentive staff enhance the stay with remarks about friendly service beginning upon arrival. Overall, the outdoor pool area coupled with beautiful natural vistas contributes to a relaxing and enjoyable visit.
Yes, Premier Hotel Roodevalley has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Premier Hotel Roodevalley.
No, Premier Hotel Roodevalley doesn't allow dogs.
No, parking facilities aren't available at Premier Hotel Roodevalley.