The Regency Apartment Hotel Menlyn
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Summary of reviewsThe Regency Apartment Hotel Menlyn enjoys positive reviews across several categories, making it an appealing choice for many visitors. Its prime location is frequently lauded for being in a quiet yet central suburb, offering proximity to Menlyn Mall, major highways and key attractions like Sun Arena and Atterbury Theatre. Guests appreciate the easy access to shops, restaurants and amenities, as well as the safe and peaceful environment with ample parking.
Breakfast at the hotel gets generally positive feedback with many guests praising the delicious and varied buffet, which includes pleasant views from the restaurant, particularly by the poolside. The service is largely commended, though there are occasional grievances about limited selection, slow service and cold food. Dinner experiences are mixed but tend to highlight the convenience and quality of the on-site restaurant with many enjoying the well-prepared dishes and pleasant atmosphere.
Guests commonly find the rooms to be clean, modern and well-equipped with kitchen appliances, making them suitable for extended stays. Positive feedback notes the comfort of the beds, effective air conditioning and peaceful ambience. However, some reviews mention discrepancies between online photos and actual room size, noise issues and maintenance problems such as broken fixtures and malfunctioning amenities. Cleanliness in the hotel receives praise, especially for the reception area and outdoor facilities, although some guests point out issues with dirty carpets and bathrooms, as well as occasional sightings of insects.
The staff at The Regency Apartment Hotel Menlyn are often described as friendly, professional and helpful, contributing to a generally welcoming environment. Some specific staff members receive special praise for their exceptional service. Yet, there are occasional reports of slow response times, unprofessional behavior and poor communication, particularly at the front desk and during check-in.
The Wi-Fi service presents a significant downside with many guests experiencing weak or nonfunctional connections, particularly during load shedding. Some positive experiences are noted in communal areas, but overall, reliable internet remains a common complaint.
The gym is a standout feature, frequently admired for its new equipment, cleanliness and quiet environment with the added benefit of an available trainer. The pool area also garners positive remarks for its cleanliness and serenity, despite minor maintenance issues and occasional cold temperatures.
Parking facilities are highly rated for being accessible, secure and well-maintained, although improvements in signage and lighting are suggested. Families find the hotel reasonably accommodating with connected rooms and a family-friendly patio, despite occasional noise disturbances and limited amenities for young children.
Overall, The Regency Apartment Hotel Menlyn offers a comfortable and convenient stay, particularly praised for its location, cleanliness, gym, pool and parking facilities, while showing room for improvement in certain service and amenity areas.
Categories
Breakfast at the hotel gets generally positive feedback with many guests praising the delicious and varied buffet, which includes pleasant views from the restaurant, particularly by the poolside. The service is largely commended, though there are occasional grievances about limited selection, slow service and cold food. Dinner experiences are mixed but tend to highlight the convenience and quality of the on-site restaurant with many enjoying the well-prepared dishes and pleasant atmosphere.
Guests commonly find the rooms to be clean, modern and well-equipped with kitchen appliances, making them suitable for extended stays. Positive feedback notes the comfort of the beds, effective air conditioning and peaceful ambience. However, some reviews mention discrepancies between online photos and actual room size, noise issues and maintenance problems such as broken fixtures and malfunctioning amenities. Cleanliness in the hotel receives praise, especially for the reception area and outdoor facilities, although some guests point out issues with dirty carpets and bathrooms, as well as occasional sightings of insects.
The staff at The Regency Apartment Hotel Menlyn are often described as friendly, professional and helpful, contributing to a generally welcoming environment. Some specific staff members receive special praise for their exceptional service. Yet, there are occasional reports of slow response times, unprofessional behavior and poor communication, particularly at the front desk and during check-in.
The Wi-Fi service presents a significant downside with many guests experiencing weak or nonfunctional connections, particularly during load shedding. Some positive experiences are noted in communal areas, but overall, reliable internet remains a common complaint.
The gym is a standout feature, frequently admired for its new equipment, cleanliness and quiet environment with the added benefit of an available trainer. The pool area also garners positive remarks for its cleanliness and serenity, despite minor maintenance issues and occasional cold temperatures.
Parking facilities are highly rated for being accessible, secure and well-maintained, although improvements in signage and lighting are suggested. Families find the hotel reasonably accommodating with connected rooms and a family-friendly patio, despite occasional noise disturbances and limited amenities for young children.
Overall, The Regency Apartment Hotel Menlyn offers a comfortable and convenient stay, particularly praised for its location, cleanliness, gym, pool and parking facilities, while showing room for improvement in certain service and amenity areas.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Regency Apartment Hotel Menlyn consistently garners praise for its prime location, nestled in a quiet yet central suburb. Its proximity to Menlyn Mall, the highway and key local attractions such as Sun Arena and Atterbury Theatre makes it a convenient choice for both leisure and business travelers. Guests frequently highlight its accessibility to an array of shops, restaurants and facilities, all just around the corner. The safe and peaceful environment, coupled with excellent facilities, contributes to a pleasant stay. Additionally, the area offers ample parking and seamless connections to major routes, ensuring ease of travel. The hotel’s strategic positioning is ideal for those looking to explore Pretoria with many visitors emphasizing that the location perfectly suited their needs, whether for work or leisure.
The breakfast experience at The Regency Apartment Hotel Menlyn garners mixed feedback from guests with a preponderance of positive remarks. Many guests highlight that the breakfast is amazing, delicious and even exceptional at times. The food is described as yummy, mouth-watering and delectable. Multiple reviewers appreciated the variety offered in the buffet and commended the views from the restaurant, particularly those by the poolside. It is noted that the service from the breakfast staff is generally well-regarded with some guests mentioning the willingness to prepare extra items upon request.
However, not all guests were entirely satisfied. Some found the breakfast selection limited and the service a bit slow. There were mentions of cold food and empty hot meal pots before breakfast hours concluded. A few guests mentioned the breakfast was average and didn't live up to the expected value for money, noting the menu could use more options. Additionally, there were some logistical issues, such as unclear breakfast times and certain breakfast elements not being included in the booking package.
Overall, while the breakfast at The Regency Apartment Hotel Menlyn is positively received by many, there is some room for improvement in terms of variety, service speed and ensuring the food remains warm throughout the serving hours.
The Regency Apartment Hotel Menlyn offers a mixed dining experience with many guests highlighting its convenient in-house restaurant. Reviews frequently praise the delicious and well-cooked food, describing it as amazing, top tier and exceptionally tasty. Diners have enjoyed a variety of dishes, including well-prepared steak and pasta, mouth-watering buffet suppers and divine malva pudding. The restaurant atmosphere is often described as nice with some guests noting professional and engaging staff.
However, not all feedback is positive. Some guests have experienced slow service and found the restaurant staff to be uninformed and occasionally rude. The menu has been criticized for a lack of variety and some guests feel the food is overpriced and sometimes not appetizing. Issues like receiving cold food, expensive takeout without cutlery and unmet expectations for romantic dinner setups have also been reported.
Despite these drawbacks, many guests appreciate the convenience of having an on-site restaurant and recommend the delicious breakfast and dinner options.
The Regency Apartment Hotel Menlyn offers a mixed experience based on guest reviews. Generally, many guests appreciated the cleanliness of the rooms, highlighting that they were often very clean and well-maintained with some describing them as spacious, modern and welcoming. The apartments are well-equipped with kitchen utensils and appliances, making them suitable for extended stays. Guests also benefited from comfy beds, effective air conditioning and quiet, peaceful surroundings.
However, there were several areas that raised concerns. The size of the rooms was frequently criticized with many guests finding them much smaller than depicted in online photos, leading to discomfort and limited space to move around in. Noise was another significant issue, as the walls seemed thin and guests could often hear their neighbors and corridor activities. Some rooms had inadequate or missing amenities, such as fridges, kettles, phones and towels. Maintenance issues were common with reports of broken fixtures, blown-out lights and malfunctioning TVs and air conditioners.
The check-in process also received mixed feedback. Some guests found their rooms not ready upon arrival and in some cases, rooms were given to other guests late at night. Cleanliness was inconsistent with several guests encountering dirty carpets, stained bedding and foul smells in their rooms.
In conclusion, while the Regency Apartment Hotel Menlyn features modern and well-equipped apartments that can offer a comfortable stay, potential visitors should be aware of the variability in room sizes, noise levels and room preparation standards.
The Regency Apartment Hotel Menlyn offers a mixed bag when it comes to the comfort of its beds. Many guests found the beds to be very comfortable, highlighting the soft and cozy bedding, fluffy pillows and the overall comfort that contributed to restful nights. However, there were numerous complaints about the beds as well. Some guests reported that the beds were old, sagging and making noise due to broken springs, while others found them lumpy or too soft, leading to discomfort. Instances of dirty linen and small bed sizes were also pointed out. Despite these issues, the hotel’s great location and friendly staff received positive mentions, though the room sizes were criticized for being too small and cramped. Overall, while the beds can be hit or miss, many guests did enjoy a comfortable stay.
The Regency Apartment Hotel Menlyn presents a mixed bag when it comes to cleanliness. Many guests applaud the overall cleanliness of the rooms, noting that they were clean and comfortable with some even describing the hotel as spotless. The reception area also garnered positive remarks for its pleasant presentation, making a good first impression. Additionally, outdoor facilities like the pool area and gardens were highlighted as beautiful and well-maintained, contributing to an overall neat and pleasant environment.
Nonetheless, there were recurring concerns about specific areas. The carpets frequently came under fire for being dirty and stained with some guests even reporting bad smells and dust accumulation. The bathrooms also faced criticism with several guests mentioning they found them not adequately cleaned and instances of mold and unclean toilet bowls were noted. The issue of housekeeping was inconsistent; while some praised the cleaning staff for their efforts, others expressed dissatisfaction with rooms not being prepared adequately or cleaned thoroughly before their arrival, finding dust and even left-behind items from previous guests.
The problem extended beyond individual rooms to communal areas like corridors and passageways, which were often cited as being in dire need of cleaning. Additionally, there were troubling reports of cockroaches and other insects in some rooms, which further detracted from the overall perception of cleanliness.
In summary, while The Regency Apartment Hotel Menlyn shows strong potential with its modern amenities and some well-maintained aspects, it faces significant challenges in consistency and thoroughness in cleaning, particularly concerning carpets, bathrooms and common areas. This mixed experience indicates a need for more stringent housekeeping standards to ensure a uniformly satisfactory stay for all guests.
The reviews for The Regency Apartment Hotel Menlyn highlight a mix of experiences with the hotel's staff and services. On the positive side, many guests found the staff to be exceptionally friendly, welcoming and professional. Remarks frequently mention excellent hospitality, great customer service and a helpful demeanor from both the reception and security personnel. The restaurant and cleaning staff also received praise for their friendliness and efficiency. Specific staff members, like the driver Shepherd and a receptionist named Katlego, were noted for their outstanding service.
However, some reviews indicate areas needing improvement. Issues raised include slow response times, unprofessional behavior from certain staff members and poor communication, particularly at the front desk and during check-in. Instances of uncaring attitudes and noise from the staff were also reported. Despite these challenges, the positive comments about friendly and accommodating staff suggest a strong potential for improvement and a generally pleasant experience for many guests.
The Wi-Fi experience at The Regency Apartment Hotel Menlyn appears to vary significantly among guests. While some visitors reported strong and stable connectivity, many others encountered persistent issues with the wireless internet. Numerous reviews highlighted that the Wi-Fi was often weak or entirely nonfunctional with some guests unable to connect at all. Particularly during load shedding, the Wi-Fi, along with power sockets and TV, was affected, further compounding the connectivity problems. Guests looking for reliable internet service for business purposes found the situation particularly frustrating, often describing the Wi-Fi as poor, unstable or intermittent. Nonetheless, there were a few positive mentions of the Wi-Fi working in communal areas like the breakfast section. However, overall, it seems that many guests faced challenges with the hotel’s Wi-Fi, impacting their stay.
The gym at The Regency Apartment Hotel Menlyn receives high praise from guests for its exceptional quality. Descriptions highlight the fitness center as nice, well-equipped and functional. Guests particularly appreciate the newness and cleanliness of the gym, noting that it is well run and quiet. For those seeking assistance, a trainer is available to enhance their workout experience. Overall, the gym stands out as an excellent facility within the hotel, supporting guests' fitness needs during their stay.
The Regency Apartment Hotel Menlyn receives a generally positive reception for its pool area, often highlighted for its cleanliness and appealing design. Guests appreciate the spacious, clean and well-maintained pool environment, frequently noting its calm and enchanting surroundings. The poolside area offers lovely views and a serene atmosphere, ideal for relaxation. Although some reviews mention the pool being on the cool side and occasional maintenance issues, the setting and overall outdoor aesthetic remain a highlight of the hotel. Additional amenities like the fitness center and on-site dining enhance the experience, though some guests pointed out a lack of available food and drink services directly at the poolside. Despite minor criticisms, the well-cared-for corridors, clear balconies and a nice reception area contribute to a pleasant stay centered around the attractive pool setting.
The Regency Apartment Hotel Menlyn has garnered positive attention for its parking facilities from numerous guests. Many reviewers highlighted the availability of parking, describing it as accessible, free and secure with safe, access-controlled areas. The underground parking was often mentioned as being well-maintained with ample space for vehicles, making it a convenient option for visitors.
Guests appreciated the hotel’s good location, noting that parking was available close to the hotel and that the area felt safe. The supportive reception staff also contributed positively to the overall experience. Some reviews mentioned the need for better signage and improved illumination, especially in the basement parking, to enhance navigation and safety. Despite these suggestions for improvement, most found the parking provided to be satisfactory with a few noting that it could benefit from better management and organization.
In summary, the Regency Apartment Hotel Menlyn offers a generally positive parking experience with accessible, well-maintained and secure facilities, though improvements in signage and lighting would be welcomed.
'The Regency Apartment Hotel Menlyn' offers mixed experiences for families, but there are numerous highlights worth mentioning. The hotel features rooms designed for family convenience, including connected rooms and extra bedrooms that are ideal for kids. The family-friendly patio is a notable feature, contributing to the overall great experience for family vacations. Families appreciate the peaceful atmosphere and the welcoming, respectful and exceptional staff who make customer service a priority.
However, the hotel’s family-friendly attributes are not without shortcomings. Despite good intentions, some guests found the lack of privacy in the rooms to be a drawback. Additionally, there were issues with noise disturbances from other guests, which can be uncomfortable, especially with young children. The hotel also falls short on wheelchair accessibility and certain family amenities, like the child's bed not functioning properly.
Despite these concerns, most guests agree that the facilities, including a well-maintained pool and the hotel's quiet neighborhood significantly contribute to a positive stay. The staff’s ability to accommodate family requests impressively enhances the family atmosphere. All things considered, 'The Regency Apartment Hotel Menlyn' can be a comfortable, convenient choice for family vacations with room for improvement in some areas.
The Regency Apartment Hotel Menlyn boasts a convenient and strategic location that guests find highly appealing. The staff frequently receive praise for their amazing service, aligning with certain four-star hotel expectations. Many guests highlight the cleanliness of the hotel and describe it as money well spent, reflecting good value for money.
However, opinions on the hotel's four-star rating are split. While some guests find the amenities and room services consistent with four-star standards, others feel the hotel does not deserve its four-star status, citing issues such as less-than-adequate room plugs, service that needs improvement and instances where the building's signs appear dirty and flawed. Some reviews describe the hotel as grimy and run down, contrasting with the positive views on location and staff service. Despite these mixed feelings, the selection and adequacy of facilities seem to meet many guests' expectations. Overall, The Regency Apartment Hotel Menlyn offers a blend of positive aspects, particularly in terms of location and staff, while leaving room for improvements in maintaining its four-star promise.
The Regency Apartment Hotel Menlyn stands out as a convenient choice for business travelers, located strategically with easy access to key routes and highways. Many guests appreciated the security and class of the facilities, as well as the polite front desk service. The hotel is situated in a central hub, making it highly convenient for work-related travel and many found the business stay and business-friendly booking services advantageous.
However, a few guests noted some inconveniences such as intermittent TV service, lack of a backup generator during load shedding and issues with room maintenance and in-room facilities. There were also comments on the lack of an iron or gown in the rooms, though essentials like a kettle and hairdryer were available. While some amenities could use improvement, the overall sentiment suggests that business travelers will find the location and core services beneficial for their stay.
The Regency Apartment Hotel Menlyn's outdoor pool area has consistently received praise from guests for its cleanliness and aesthetic appeal. Many have described the pool area as lovely, enchanting and well-maintained, making it an inviting spot for relaxation. The pool itself is reported to be clean with a view that adds to the ambiance. Despite being not overly large, the pool area is neither overcrowded nor poorly accessed, ensuring a pleasant experience for visitors. Guests also appreciated the provision of pool towels and the overall upkeep of both the pool and the surrounding garden area, which is described as spacious. Furthermore, the adjacent fitness center is also well-regarded, complementing the amenities available to guests. However, it is noted that supervision around the pool might not always be adequate and there was one mention of the pool water being green. Despite this, the service and the amenities generally enhance the overall experience, contributing to a highly enjoyable outdoor setting.
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Location
Breakfast
However, not all guests were entirely satisfied. Some found the breakfast selection limited and the service a bit slow. There were mentions of cold food and empty hot meal pots before breakfast hours concluded. A few guests mentioned the breakfast was average and didn't live up to the expected value for money, noting the menu could use more options. Additionally, there were some logistical issues, such as unclear breakfast times and certain breakfast elements not being included in the booking package.
Overall, while the breakfast at The Regency Apartment Hotel Menlyn is positively received by many, there is some room for improvement in terms of variety, service speed and ensuring the food remains warm throughout the serving hours.
Dinner
However, not all feedback is positive. Some guests have experienced slow service and found the restaurant staff to be uninformed and occasionally rude. The menu has been criticized for a lack of variety and some guests feel the food is overpriced and sometimes not appetizing. Issues like receiving cold food, expensive takeout without cutlery and unmet expectations for romantic dinner setups have also been reported.
Despite these drawbacks, many guests appreciate the convenience of having an on-site restaurant and recommend the delicious breakfast and dinner options.
Rooms
However, there were several areas that raised concerns. The size of the rooms was frequently criticized with many guests finding them much smaller than depicted in online photos, leading to discomfort and limited space to move around in. Noise was another significant issue, as the walls seemed thin and guests could often hear their neighbors and corridor activities. Some rooms had inadequate or missing amenities, such as fridges, kettles, phones and towels. Maintenance issues were common with reports of broken fixtures, blown-out lights and malfunctioning TVs and air conditioners.
The check-in process also received mixed feedback. Some guests found their rooms not ready upon arrival and in some cases, rooms were given to other guests late at night. Cleanliness was inconsistent with several guests encountering dirty carpets, stained bedding and foul smells in their rooms.
In conclusion, while the Regency Apartment Hotel Menlyn features modern and well-equipped apartments that can offer a comfortable stay, potential visitors should be aware of the variability in room sizes, noise levels and room preparation standards.
Beds
Cleanliness
Nonetheless, there were recurring concerns about specific areas. The carpets frequently came under fire for being dirty and stained with some guests even reporting bad smells and dust accumulation. The bathrooms also faced criticism with several guests mentioning they found them not adequately cleaned and instances of mold and unclean toilet bowls were noted. The issue of housekeeping was inconsistent; while some praised the cleaning staff for their efforts, others expressed dissatisfaction with rooms not being prepared adequately or cleaned thoroughly before their arrival, finding dust and even left-behind items from previous guests.
The problem extended beyond individual rooms to communal areas like corridors and passageways, which were often cited as being in dire need of cleaning. Additionally, there were troubling reports of cockroaches and other insects in some rooms, which further detracted from the overall perception of cleanliness.
In summary, while The Regency Apartment Hotel Menlyn shows strong potential with its modern amenities and some well-maintained aspects, it faces significant challenges in consistency and thoroughness in cleaning, particularly concerning carpets, bathrooms and common areas. This mixed experience indicates a need for more stringent housekeeping standards to ensure a uniformly satisfactory stay for all guests.
Staff
However, some reviews indicate areas needing improvement. Issues raised include slow response times, unprofessional behavior from certain staff members and poor communication, particularly at the front desk and during check-in. Instances of uncaring attitudes and noise from the staff were also reported. Despite these challenges, the positive comments about friendly and accommodating staff suggest a strong potential for improvement and a generally pleasant experience for many guests.
Wi-Fi
Gym
Pool
Parking
Guests appreciated the hotel’s good location, noting that parking was available close to the hotel and that the area felt safe. The supportive reception staff also contributed positively to the overall experience. Some reviews mentioned the need for better signage and improved illumination, especially in the basement parking, to enhance navigation and safety. Despite these suggestions for improvement, most found the parking provided to be satisfactory with a few noting that it could benefit from better management and organization.
In summary, the Regency Apartment Hotel Menlyn offers a generally positive parking experience with accessible, well-maintained and secure facilities, though improvements in signage and lighting would be welcomed.
Family
However, the hotel’s family-friendly attributes are not without shortcomings. Despite good intentions, some guests found the lack of privacy in the rooms to be a drawback. Additionally, there were issues with noise disturbances from other guests, which can be uncomfortable, especially with young children. The hotel also falls short on wheelchair accessibility and certain family amenities, like the child's bed not functioning properly.
Despite these concerns, most guests agree that the facilities, including a well-maintained pool and the hotel's quiet neighborhood significantly contribute to a positive stay. The staff’s ability to accommodate family requests impressively enhances the family atmosphere. All things considered, 'The Regency Apartment Hotel Menlyn' can be a comfortable, convenient choice for family vacations with room for improvement in some areas.
4 Star
However, opinions on the hotel's four-star rating are split. While some guests find the amenities and room services consistent with four-star standards, others feel the hotel does not deserve its four-star status, citing issues such as less-than-adequate room plugs, service that needs improvement and instances where the building's signs appear dirty and flawed. Some reviews describe the hotel as grimy and run down, contrasting with the positive views on location and staff service. Despite these mixed feelings, the selection and adequacy of facilities seem to meet many guests' expectations. Overall, The Regency Apartment Hotel Menlyn offers a blend of positive aspects, particularly in terms of location and staff, while leaving room for improvements in maintaining its four-star promise.
Business
However, a few guests noted some inconveniences such as intermittent TV service, lack of a backup generator during load shedding and issues with room maintenance and in-room facilities. There were also comments on the lack of an iron or gown in the rooms, though essentials like a kettle and hairdryer were available. While some amenities could use improvement, the overall sentiment suggests that business travelers will find the location and core services beneficial for their stay.
Outdoor Pool
Yes, The Regency Apartment Hotel Menlyn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Regency Apartment Hotel Menlyn.
No, The Regency Apartment Hotel Menlyn doesn't allow dogs.
Yes, parking facilities are available at The Regency Apartment Hotel Menlyn.
Yes, The Regency Apartment Hotel Menlyn has a gym.
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