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Summary of reviewsHotel Scappata has garnered positive reviews for its unparalleled location, set conveniently near the beach and the lively Malecón in Progreso. Guests consistently highlight the hotel’s advantageous position, offering breathtaking ocean views and easy access to popular restaurants and local attractions. The hotel’s rooftop pool area, although small, provides a scenic spot for relaxation with sweeping views of the ocean, adding to the overall appeal.
The cleanliness and comfort of the hotel are highly praised, with rooms noted for their meticulous upkeep and cozy ambiance. Guests particularly appreciate the elegant decor and spaciousness of suites with ocean-view balconies. The attentive and friendly staff further enhance the guest experience, consistently commended for their exceptional service, professionalism, and courtesy.
Dining experiences at Hotel Scappata receive accolades, particularly for the delicious offerings at their restaurant, including highly recommended pizza and pasta. Despite some mentions of slow service and higher prices, the quality of food and welcoming restaurant ambiance are generally well-received. Breakfast is not directly provided on-site, but nearby dining establishments partnering with the hotel receive positive feedback for their excellent service and food, often benefiting from hotel-related discounts.
While the pool area has room for improvement in terms of maintenance and amenities, such as nearby restrooms, the beautiful beach setting more than compensates. The beach club’s service with comfortable loungers and umbrellas is a notable standout. Beach lovers enjoy the hotel's direct access to sand and sea, complemented by a rooftop pool offering stunning views for a relaxing escape.
Although the hotel beds receive mixed feedback, mostly regarding their softness, many guests still find them to contribute to an exceptionally comfortable stay. Some concerns about room sizes, privacy, and utility functionality arise, but the overall impressions remain favorable.
In sum, Hotel Scappata is a popular choice for travelers seeking luxury, comfort, and a strategic beachfront location, earning high marks for its staff, cleanliness, dining experiences, and scenic views along the Malecón. Show more
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Categories
Hotel near The Beach
Hotel Scappata is well-regarded and located in the Turistico Bording area, placing it in proximity to the beach. It is known for being a good option for couples.
Hotel with Swimming Pool
The hotel features an outdoor swimming pool and a private beach area. Guests appreciate the helpful staff and the convenient location, enhancing their overall experience.
Outdoor Pool
Hotel with Parking
This hotel offers parking. The hotel designation implies structured parking solutions for guests.
3-Star Hotel
This beach hotel is highly rated by couples. It is well-maintained and offers comfortable accommodations.
Hotel with Outdoor Pool
This hotel, located near the beach, features an outdoor swimming pool, a private beach area, and a terrace. Guests have highlighted the amazing staff and perfect location.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Small Hotel
Room Types
Standard King RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
SuiteBoasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a coffee machine, a wardrobe, a safe deposit box, a flat-screen TV with streaming services, as well as sea views. The unit has 2 beds.
Small Double RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Superior King RoomThis air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Superior Twin RoomThis air-conditioned twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
King Room with Sea ViewThis air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Guest Reviews
Location
Hotel Scappata stands out for its unbeatable location, receiving widespread acclaim for its proximity to both the beach and the bustling Malecón. Nestled in the heart of Progreso, guests consistently highlight the hotel's prime position, just steps away from the boardwalk and popular restaurants, making it an ideal spot for tourists looking to experience the local culture and scenery.
Many reviews emphasize not only the beautiful beachfront setting but also the ease of access to nearby attractions. The convenience of private loungers right by the beach and the magnificent ocean views add to the hotel's appeal. Guests appreciate the added benefit of a rooftop area with a small pool, offering a vantage point with sweeping views of the ocean and promenade.
Apart from its breathtaking location, the hotel is praised for its cleanliness and comfortable rooms. The attentive and friendly staff contribute to a pleasant stay, with many reviews pointing out the exceptional service and well-decorated facilities. Hotel Scappata seems to deliver both luxury and comfort, combined with a strategic location that promises a memorable stay for its guests.
Breakfast
Hotel Scappata is making a splash for its prime location, nestled in a vibrant area that boasts incredible amenities and breathtaking views. While the breakfast service appears to be absent on-site, the hotel's strategic position near various charming dining spots offers guests a multitude of delightful breakfast options just a short stroll away. Those who have explored dining around the hotel only have high praises for a nearby restaurant that collaborates with the hotel, offering discounts and providing excellent service and food. Guests can also enjoy top-tier culinary experiences at the hotel’s restaurant later in the day, particularly if they're in the mood for seafood or steak. Despite the lack of morning meals, the hotel seems to make up for it through its excellent placement and the quality of nearby dining partnerships.
Dinner
Hotel Scappata is a favorite among guests for its exceptional dining experience, particularly due to the excellent service provided by attentive staff. Diners frequently highlight the restaurant's delicious food, with particular praise for its tasty pizza and pasta—reputedly the best in the city. The restaurant offers an extensive menu with expertly prepared dishes that many find worth enjoying despite some mentions of slow service and higher pricing. While some guests note occasional inconsistency with certain meals, the quality and flavor of the food generally garner positive feedback. Portions are typically generous, and the overall ambiance of the restaurant is appreciated for being informative and welcoming. Though the beachside bar/restaurant staff are commended for their fantastic service, the on-site restaurant is considered pricey, with smaller portions compared to other local eateries. Despite this, the food is still well-regarded, enhancing the dining experience at Hotel Scappata.
Rooms
Hotel Scappata offers a mixed experience regarding its rooms as reflected in guest reviews. Many visitors appreciate the rooms for their cleanliness and comfort, noting the beautifully decorated large spaces, especially the Junior Suite and king suite, which boast stunning ocean views from private balconies. The proximity to the beach and quality of the restaurant add to the overall pleasant stay. Upscale decor, cleanliness, and comfortable bedding are consistent praises among guests.
However, reviews also indicate several challenges. Some guests describe the rooms as super small relative to expectations set by online photos, and others have concerns about privacy due to window placements. The room furnishings and facilities, such as the dresser, are appreciated, yet the lack of shelving and closet space is mentioned as a drawback. A few guests experienced issues with an unpredictable shower and inconsistent air conditioning. Additionally, some rooms were thought to be overpriced, with complaints about the softness of mattresses and occasional odors of humidity in the bathrooms. While the hotel clearly excels in service and cleanliness, attention to room detail, size expectations, and utility functionality may enhance the overall guest experience further.
Beds
Hotel Scappata receives mixed feedback regarding its beds, but overall, many guests remark on the exceptional comfort they experience during their stay. Words like "comfortable" and "super comfortable" frequently accompany praises of the hotel bedding. Guests often highlight the cozy nature of the beds, which allows for restful sleep, with some even mentioning sleeping as soundly as a baby. This positive sentiment extends to the general cleanliness of the rooms, which further enhances the comfort of their stay.
However, the softness of the mattresses isn't universally appreciated. Some guests find them excessively soft, resulting in discomfort and back pain. Certain reviews suggest that the mattresses might not be suitable for individuals with specific needs, such as a higher BMI, leading to restless nights and awakening prematurely. Despite these issues, the overall impression is one of comfort within spotless and well-maintained rooms, making Hotel Scappata appealing to those who appreciate plush bedding.
Cleanliness
Located in a prime location with easy access to the beach, Hotel Scappata offers a clean and comfortable stay for its guests. The hotel is well-received for its overall cleanliness, with facilities constantly being maintained to keep them in top condition. Rooms are described as cozy and welcoming, often praised for their spotless presentation and comfortable beds, ensuring a restful stay. Linens and towels are abundant, enhancing the guests' comfort.
While the pool area requires attention in terms of maintenance and cleanliness, the majority of amenities such as the beach facilities are well-kept and appreciated by visitors. The hotel staff are generally commended for their attentiveness and good service, contributing positively to the guest experience. Food quality is appreciated, though some visitors find the prices slightly high and note issues with the restaurant service, such as automatic tipping and the lack of a drinks menu.
Despite a few challenges with the room cleaning frequency, Hotel Scappata provides a modern, clean environment for its visitors with stunning views, ensuring a pleasant stay for those looking for relaxation and easy access to the beach.
Staff
Hotel Scappata has earned high praise for its staff across various reviews from guests who have stayed there. The team is consistently described as friendly, attentive, and helpful. Guests have highlighted the professionalism and kindness of employees, especially those at the front desk and beach service. Several reviews mention the exceptional courtesy extended by the staff, with specific employees like Emanuel being pointed out for their helpfulness. The flexibility and support provided by the staff in dealing with reservation adjustments and TV/Internet issues are appreciated by guests.
The reception staff, including David, Alfonso, and Celes, received accolades for their outstanding service. Overall, the staff's attention to detail, from the reception to those maintaining the property, contributes positively to the guest experience. The hotel's partnership with a nearby restaurant offering discounts was also noted as a thoughtful gesture, further enhancing the guests' stay. Though there are mentions of some minor issues, the overall impression remains positive, with the staff at Hotel Scappata contributing significantly to the warm, welcoming, and accommodating atmosphere.
Pool
Hotel Scappata's pool area offers a blend of charm and challenges for its guests. Visitors commend the pool for its stunning views of the sea and the picturesque beach, providing a serene backdrop for relaxation. The rooftop location enhances its appeal, allowing guests to enjoy the ocean and promenade scenery from their lounge chairs, which are conveniently located steps from some rooms.
However, the pool tends to be small and shallow, with several guests noting its cold water, which can be particularly uninviting. The lack of nearby showers, restrooms, and changing facilities has been mentioned as an inconvenience, and accessibility might be an issue for elderly guests given its second-floor placement. The cleanliness of the pool area could benefit from more consistent maintenance, as reports of leftover bottles and glasses suggest occasional neglect.
Despite these drawbacks, the pool and its surrounding area maintain a nice ambiance, bolstered by helpful staff and beautiful views. Guests looking for a picturesque spot to unwind might appreciate these features, though they should be prepared for a more visually appealing setup rather than one designed for extensive swimming or comfort.
Beach
Hotel Scappata is ideally located for beach lovers, offering a beautiful beachfront setting with convenient access to the sand and sea. Guests consistently appreciate its prime position directly on the water, complemented by a scenic view of the ocean and the promenade. The hotel's beach club is highlighted as a standout feature, providing excellent service alongside loungers, umbrellas, and a beachfront restaurant that receives high praise. The facilities extend to a charming rooftop area with a small pool, offering stunning panoramic views. While the location on the bustling Malecón ensures proximity to city life, the private beach beds provide a tranquil escape, contributing to the overall relaxing beach experience. However, guests should note that external food and drinks are not permitted.
Yes, Hotel Scappata has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Scappata.
No, Hotel Scappata doesn't allow dogs.
Yes, parking facilities are available at Hotel Scappata.