Hotel Tropical
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Tropical offers a prime beachfront location, which consistently receives praise from its guests. Its position provides stunning coastal views and easy access to local attractions like the Chicxulub meteorite museum, making it an appealing choice for travelers from Mérida and beyond seeking an affordable seaside getaway. The sea-facing rooms and the convenience of a beach just minutes away enhance the appeal of this destination for those craving ocean tranquility and accessibility.
Staff interactions at Hotel Tropical reflect a mixed set of reviews. Many guests appreciate the attentiveness and friendliness, particularly during the morning and afternoon, which contributes positively to the overall experience. However, inconsistency in service and unprofessional behavior, primarily at reception and during the night shift, have been noted, indicating areas where service quality can be improved.
The pool area offers an inviting atmosphere for relaxation, with guests enjoying the pleasing aesthetics when it is well-maintained. While occasional maintenance issues, such as debris and colder water temperatures, have been reported, when fully serviced, the pool area provides a delightful enhancement to a leisurely stay.
Despite some acknowledgment of comfortable beds, the remarks regarding bedding are mostly unfavorable. Guests have frequently reported discomfort due to hard mattresses, old pillows, and unchanged, stained linens, which detract from the otherwise positive experiences related to the service and location.
Cleanliness, unfortunately, emerges as a significant drawback at Hotel Tropical. Numerous reviews point out issues with room and bathroom cleanliness, unpleasant odors, humidity, and outdated facilities requiring maintenance. Such conditions impact overall guest satisfaction and highlight a need for improvement in cleaning standards and facility upkeep. While isolated instances of positive feedback regarding cleanliness are mentioned, the predominant sentiment indicates disappointment.
Overall, Hotel Tropical's standout location and some positive staff interactions are overshadowed by cleanliness issues and inconsistent service quality. Improvements in these areas could significantly enhance the overall guest experience, aligning with the hotel’s strong potential as a desirable seaside retreat.
Categories
Staff interactions at Hotel Tropical reflect a mixed set of reviews. Many guests appreciate the attentiveness and friendliness, particularly during the morning and afternoon, which contributes positively to the overall experience. However, inconsistency in service and unprofessional behavior, primarily at reception and during the night shift, have been noted, indicating areas where service quality can be improved.
The pool area offers an inviting atmosphere for relaxation, with guests enjoying the pleasing aesthetics when it is well-maintained. While occasional maintenance issues, such as debris and colder water temperatures, have been reported, when fully serviced, the pool area provides a delightful enhancement to a leisurely stay.
Despite some acknowledgment of comfortable beds, the remarks regarding bedding are mostly unfavorable. Guests have frequently reported discomfort due to hard mattresses, old pillows, and unchanged, stained linens, which detract from the otherwise positive experiences related to the service and location.
Cleanliness, unfortunately, emerges as a significant drawback at Hotel Tropical. Numerous reviews point out issues with room and bathroom cleanliness, unpleasant odors, humidity, and outdated facilities requiring maintenance. Such conditions impact overall guest satisfaction and highlight a need for improvement in cleaning standards and facility upkeep. While isolated instances of positive feedback regarding cleanliness are mentioned, the predominant sentiment indicates disappointment.
Overall, Hotel Tropical's standout location and some positive staff interactions are overshadowed by cleanliness issues and inconsistent service quality. Improvements in these areas could significantly enhance the overall guest experience, aligning with the hotel’s strong potential as a desirable seaside retreat.
Hotel near The Beach
Located on the boulevard Turistico Malecon, placing it close to the beach. It provides easy access to the beach and ocean views.
Dog Friendly Hotel
This hotel is marked as pet-friendly, making it a suitable choice for dog owners. As a hotel, it likely offers services and amenities that cater to travelers, including those with pets.
Hotel with Swimming Pool
This hotel is pet-friendly and offers amenities for pets.
Outdoor Pool
3-Star Hotel
This hotel is known for its convenient location and comfortable accommodations. It provides easy access to the beach and local attractions.
Hotel with Outdoor Pool
Hotel Tropical is equipped with an outdoor swimming pool. The property offers sea views and has a terrace for guests to relax by the pool.
Hotel for Honeymoon
Family Friendly Hotel
Guest Reviews
Situated in a prime spot for beach lovers, Hotel Tropical boasts a location that consistently draws praise from its guests. Nestled by the sea, this hotel offers easy access to the beach just across the promenade, allowing guests to enjoy a stunning view of the coast and boardwalk. The positioning is ideal for those interested in exploring local attractions, with the Chicxulub meteorite museum conveniently nearby. Visitors from Mérida and beyond appreciate both the locale and affordability, making it a great option for a seaside getaway.
The hotel's environment is enhanced by its sea-facing rooms, providing guests with an excellent view, and its 24-hour service adds to the accessibility and comfort of the stay. With the beach a mere minute's walk away, Hotel Tropical is deemed a fabulous choice for travelers seeking the tranquility of ocean proximity combined with the convenience of an affordable vacation spot. Though some reviews mentioned other aspects needing improvement, guests overwhelmingly agree that it’s the location that makes Hotel Tropical a noteworthy destination.
Hotel Tropical boasts a prime location with spectacular sea views, which guests appreciate alongside the excellent service during the morning and afternoon. Despite some positive mentions of comfortable and spacious beds, overall reviews point to several issues with the bedding. Many guests have found the beds hard and mattresses worn out, with springs noticeable during sleep. Uncomfortable pillows and sheets reportedly remain unchanged, sometimes with remnants from previous guests. Additionally, critiques towards the cleanliness and condition of linens, such as old towels and stained sheets, detract from the overall experience. The hotel provides both ceiling fans and air conditioning, offering additional comfort in a setting that is otherwise overshadowed by outdated and uncomfortable bed furnishings.
Hotel Tropical, based on guest reviews, seems to struggle in maintaining its cleanliness and overall facility upkeep. Numerous reports highlight significant issues with room and bathroom cleanliness, with frequent references to mold, dirt, and unsanitary conditions. The bedding and towels often fail to meet basic cleanliness standards, leaving guests dissatisfied with their state. Many rooms seem to suffer from unpleasant odors and humidity, and the facilities present themselves as outdated and in need of serious maintenance.
Guests have reported encountering persistent problems such as cockroach infestations and unsatisfactory bathroom hygiene. Furthermore, the lack of basic amenities like towels and soap exacerbates the issue, often requiring multiple requests at reception. Some visitors mentioned returning after several years only to find degraded conditions compared to previous visits, suggesting a decline over time.
Overall, the reviews suggest a dire need for improvements in cleaning practices and facility maintenance to provide a more comfortable and pleasant experience for visitors. While there might be isolated instances of positive feedback regarding cleaning, the overwhelming sentiment points to a disappointing standard of cleanliness and guest support at Hotel Tropical.
The reviews of Hotel Tropical's staff present a mixed picture. On a positive note, many guests appreciated the attentiveness and friendliness of the staff, often highlighting their kindness and willingness to accommodate requests and resolve issues. The staff's ability to handle room modifications and provide excellent service during the morning and afternoon was also praised, enhancing the overall guest experience. The hotel's advantageous location was frequently mentioned alongside the commendable service. However, there were notable concerns regarding inconsistent service quality. Several guests reported unhelpful and discourteous behavior, particularly at reception and during the night shift, with specific references to unprofessional behavior and a lack of customer service skills. Instances of staff being inattentive or rude were also mentioned, leading to dissatisfaction among some patrons. These contrasting experiences suggest that while some staff members excel, there are areas needing improvement to ensure a consistently positive guest experience.
Hotel Tropical features a pool that garners mixed reviews from its guests. On the positive side, the atmosphere around the pool is quite inviting. It's a delightful setting for enjoying a drink or engaging in pleasant conversation, providing a picturesque backdrop for relaxation. Guests often appreciate the pool's aesthetics when it is clean and accessible. However, there are some concerns regarding maintenance. While the pool is routinely cleaned, there are reports of occasional debris, including cigarette butts, which can detract from the overall experience. Additionally, some guests have noted that the pool's temperature is on the colder side. Despite these issues, Hotel Tropical does offer a poolside experience that has the potential to enhance a leisurely stay, provided the pool is well-maintained during a visit.
Location Show Map
Location
The hotel's environment is enhanced by its sea-facing rooms, providing guests with an excellent view, and its 24-hour service adds to the accessibility and comfort of the stay. With the beach a mere minute's walk away, Hotel Tropical is deemed a fabulous choice for travelers seeking the tranquility of ocean proximity combined with the convenience of an affordable vacation spot. Though some reviews mentioned other aspects needing improvement, guests overwhelmingly agree that it’s the location that makes Hotel Tropical a noteworthy destination.
Beds
Cleanliness
Guests have reported encountering persistent problems such as cockroach infestations and unsatisfactory bathroom hygiene. Furthermore, the lack of basic amenities like towels and soap exacerbates the issue, often requiring multiple requests at reception. Some visitors mentioned returning after several years only to find degraded conditions compared to previous visits, suggesting a decline over time.
Overall, the reviews suggest a dire need for improvements in cleaning practices and facility maintenance to provide a more comfortable and pleasant experience for visitors. While there might be isolated instances of positive feedback regarding cleaning, the overwhelming sentiment points to a disappointing standard of cleanliness and guest support at Hotel Tropical.
Staff
Pool
Yes, Hotel Tropical has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Tropical.
Yes, Hotel Tropical welcomes dogs.
No, parking facilities aren't available at Hotel Tropical.
No, Hotel Tropical doesn't have a gym.
Location Show Map
More Options
