Four Points by Sheraton Puebla
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsFour Points by Sheraton Puebla is frequently commended by guests for its exceptional accommodations and convenient location. The hotel’s strategic positioning near popular attractions, the city center, key restaurants and the Mexico-Puebla highway offers easy access and adds to the overall appeal. Visitors appreciate the tranquil and comfortable environment, enhanced by modern, clean facilities and scenic views, including those of the nearby volcano. Additional amenities such as bike rentals and valet service further contribute to a satisfying stay.
The breakfast offerings at Four Points by Sheraton Puebla are highly praised for their quality and taste with a variety of dishes that cater to most guests' preferences. While some guests suggest the introduction of more options to accommodate specific dietary needs like gluten-free choices, the overall feedback remains positive. The friendly and attentive breakfast staff contribute to a delightful morning experience, although there are occasional remarks about the need for more staff presence during buffet service.
The hotel rooms are lauded for their comfort, cleanliness and modern amenities. Guests frequently highlight the spaciousness and spectacular comfort of the beds, which are equipped with exquisite bedding and pillows. The rooms also boast beautiful city views, excellent technological amenities like intuitive televisions and maintain high standards of cleanliness. Despite minor mentions of smaller room sizes, the overall room experience is described as wonderful with many guests expressing a desire to return.
Cleanliness is a standout feature with guests consistently praising the impeccable condition of the hotel from the rooms to the common areas. The cleaning staff are noted for their friendliness and efficiency, ensuring a pristine environment that enhances guest comfort. The cleanliness, combined with comfortable beds and well-maintained facilities, contributes to the hotel's appeal.
The hotel's staff receive accolades for their exceptional friendliness and attentiveness, making guests feel right at home. The level of customer service is frequently described as excellent with the valet parking and reception staff receiving specific commendations for their courteous and efficient service. Even when isolated instances of less favorable interactions occur, they are significantly outweighed by numerous positive accounts of the staff's professionalism and dedication.
The pool at Four Points by Sheraton Puebla receives mixed reviews. It is well-heated and provides a pleasant environment for relaxation; however, its small size and occasional cleanliness issues are noted drawbacks. Despite these concerns, the heated pool remains a warm and inviting feature of the hotel.
Overall, Four Points by Sheraton Puebla offers a memorable and restful stay characterized by its convenient location, exceptional breakfast offerings, comfortable and clean rooms, friendly and attentive staff and thoughtful amenities. This makes it a highly recommended choice for travelers visiting Puebla.
Categories
The breakfast offerings at Four Points by Sheraton Puebla are highly praised for their quality and taste with a variety of dishes that cater to most guests' preferences. While some guests suggest the introduction of more options to accommodate specific dietary needs like gluten-free choices, the overall feedback remains positive. The friendly and attentive breakfast staff contribute to a delightful morning experience, although there are occasional remarks about the need for more staff presence during buffet service.
The hotel rooms are lauded for their comfort, cleanliness and modern amenities. Guests frequently highlight the spaciousness and spectacular comfort of the beds, which are equipped with exquisite bedding and pillows. The rooms also boast beautiful city views, excellent technological amenities like intuitive televisions and maintain high standards of cleanliness. Despite minor mentions of smaller room sizes, the overall room experience is described as wonderful with many guests expressing a desire to return.
Cleanliness is a standout feature with guests consistently praising the impeccable condition of the hotel from the rooms to the common areas. The cleaning staff are noted for their friendliness and efficiency, ensuring a pristine environment that enhances guest comfort. The cleanliness, combined with comfortable beds and well-maintained facilities, contributes to the hotel's appeal.
The hotel's staff receive accolades for their exceptional friendliness and attentiveness, making guests feel right at home. The level of customer service is frequently described as excellent with the valet parking and reception staff receiving specific commendations for their courteous and efficient service. Even when isolated instances of less favorable interactions occur, they are significantly outweighed by numerous positive accounts of the staff's professionalism and dedication.
The pool at Four Points by Sheraton Puebla receives mixed reviews. It is well-heated and provides a pleasant environment for relaxation; however, its small size and occasional cleanliness issues are noted drawbacks. Despite these concerns, the heated pool remains a warm and inviting feature of the hotel.
Overall, Four Points by Sheraton Puebla offers a memorable and restful stay characterized by its convenient location, exceptional breakfast offerings, comfortable and clean rooms, friendly and attentive staff and thoughtful amenities. This makes it a highly recommended choice for travelers visiting Puebla.
Dog Friendly Hotel
This hotel is pet-friendly and previous guests have specifically noted it as a great place to stay when traveling with pets. The hotel provides a comfortable environment for animals.
Hotel with Swimming Pool
This hotel includes a pool as one of its amenities. The pool offers a space for guests to unwind and enjoy their leisure time.
Heated Pool Outdoor Pool
Business Hotel
As a Sheraton hotel, it likely offers a range of business-friendly amenities and services. While specific details are not available in the provided data, Sheraton hotels generally include business centers and meeting facilities.
Accessible Hotel
This hotel includes a 'Traditional Standard King Room - Accessible'. The main areas of the accommodation are adapted for people with disabilities, and it provides wheelchair access, a toilet for disabled, a bathroom for disabled, and wheelchair-accessible parking.
4-Star Hotel
This hotel offers a blend of comfort and convenience. The hotel provides essential amenities and services for both business and leisure travelers.
Hotel with Outdoor Pool
This hotel provides accommodations with an outdoor swimming pool and a fitness center. It is listed among popular hotels with pools in Puebla.
Hotel with Heated Pool
This hotel features a heated outdoor pool and a fitness center. Reviews from guests have indicated that the pool is warm and enjoyable.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
Four Points by Sheraton Puebla boasts an enviable location, frequently praised by guests for its convenience and accessibility. The hotel is well-situated near key attractions, providing easy access to the city's center, popular restaurants and the fast lane of the Mexico-Puebla highway. The proximity to Galerías Serdán, a notable shopping district, is a highlight for many visitors.
The tranquil and comfortable environment contributes to a pleasant stay, enhanced by modern, clean and well-organized facilities. Guests appreciate the scenic views, including those of the nearby volcano and find the rooms comfortable with reliable internet service. The bike rental service is an added perk, allowing guests to explore the city conveniently.
Despite minor setbacks experienced by some, such as traffic noise and occasional pool maintenance issues, the overall consensus on the location remains highly positive. The excellent staff, quality service and additional amenities like valet service contribute to a satisfying experience for travelers seeking both relaxation and easy access to Puebla's attractions.
At Four Points by Sheraton Puebla, the breakfast offerings receive high praises for their quality and taste. Many guests describe the breakfast as amazing, delicious and excellent, highlighting the flavorful variety available. The buffet breakfast is frequently noted for being particularly tasty with standout praise for its varied and high-quality dishes.
However, some guests mention that the breakfast could benefit from more variety, especially in catering to specific dietary needs like gluten-free options. Despite this, the general consensus is that the morning meal is a delightful experience with a diverse range of dishes that satisfy most palates.
Service at breakfast receives mixed feedback with several reviewers commending the friendly and attentive staff. Although, a few guests noted instances where service fell short, particularly in the buffet area where self-service became necessary due to a lack of staff presence.
Overall, the breakfast at Four Points by Sheraton Puebla is considered a highlight by most visitors, contributing to an enjoyable stay at the hotel.
At 'Four Points by Sheraton Puebla,' guests consistently praise the hotel rooms for their exceptional comfort and cleanliness. The spaciousness of many rooms is a welcomed feature, offering ample space for relaxation. Most reviews highlight the spectacular comfort of the beds, often described as super comfortable with exquisite bedding and pillows that enhance the sleeping experience.
The rooms are not only comfortable but also very modern and cozy with beautiful views of the city adding to the overall ambience. High standards of cleanliness are a common theme with several guests noting the impeccable upkeep and fresh feel of the rooms.
Technological amenities in the rooms, such as an excellent television with an intuitive interface, contribute to a pleasant stay. While a few guests mentioned smaller room sizes, the beds remained consistently comfortable in these cases as well.
Guests appreciate the well-functioning services and thoughtful room design, making it easy to relax and enjoy their stay. The overall experience at the hotel is often described as wonderful with many expressing a desire to return. The combination of cleanliness, comfort, modern amenities and superb views ensures a memorable and restful stay at Four Points by Sheraton Puebla.
The beds at Four Points by Sheraton Puebla consistently receive high praise from guests for their exceptional comfort. Reviews highlight that the mattresses are among the best and most comfortable ever experienced with some describing the beds as super comfortable and even delicious. Guests often mention both the beds and pillows as delightful and fabulous, contributing to a restful night's sleep. The general consensus is that the comfort of the beds stands out as one of the hotel's best features, making it an excellent choice for travelers seeking a good night's rest. While one guest found the mattress too soft, most reviews emphasize the beds as a significant positive aspect of their stay.
Four Points by Sheraton Puebla stands out for its exceptional cleanliness, as consistently highlighted by guests. Reviewers frequently mention that everything in the hotel is super clean, from the rooms to the common areas. The overall cleanliness is often described as impeccable or incredible with many highlighting that the hotel gives off a futuristic, pristine vibe. Guests find the hotel to be not only clean but also comfortable and quiet, making it a very pleasant place to stay.
The cleaning staff receive accolades for their friendliness and efficiency, ensuring that rooms are clean and well-organized. The facilities, including the bedding and bathrooms, are generally kept in excellent condition, although there are occasional remarks about the need for some bathroom repairs and issues with stained comforters.
The hotel's design and facilities complement its cleanliness, offering comfortable beds and good showers, which contribute to a high level of guest comfort. Furthermore, the hotel's central location adds to its appeal, making it a practical choice for travelers looking for a clean, comfortable and conveniently situated place to stay.
The guest reviews for Four Points by Sheraton Puebla consistently praise the exceptional friendliness and attentiveness of the hotel staff. Many guests highlighted the staff's kindness and their ability to make visitors feel right at home. The warm and accommodating nature of the team received special mention with particular attention to how they accept pets and provide a welcoming environment for guests traveling with their furry companions.
The level of customer service is frequently described as excellent with guests feeling well-attended to throughout their stay. The valet parking and reception staff received individual commendation for their courteous and efficient service. Several reviews also emphasized the staff’s professionalism and dedication to maintaining cleanliness and organization in the hotel.
While overwhelmingly positive, it's worth noting that there was an isolated mention of an unpleasant experience with the reception staff upon arrival. However, this was significantly outweighed by numerous accounts of friendly, accommodating and helpful staff members.
Overall, the consistent praise for the staff's friendliness and exceptional service speaks to a commitment to quality guest experiences at Four Points by Sheraton Puebla.
The pool at Four Points by Sheraton Puebla receives both praise and criticism from guests. Positively, the pool is well-heated, consistently maintaining an ideal, warm temperature, which several reviewers appreciated. This aspect adds comfort for visitors with some highlighting that the heated pool significantly enhances their experience. The pool area itself has been described as really nice, contributing to a pleasant environment for relaxation.
However, guests also pointed out some drawbacks. The pool is characterized as very small with the dimensions more akin to a wading pool, which limits the space for enjoyment and can make the area feel cramped. Additionally, there have been concerns about cleanliness with a few reviews noting that the pool was dirty and could benefit from more loungers and better maintenance.
Despite these issues, the heated pool remains a notable feature of the hotel, offering a warm and inviting option for guests seeking some relaxation during their stay.
Location Show Map
Location
The tranquil and comfortable environment contributes to a pleasant stay, enhanced by modern, clean and well-organized facilities. Guests appreciate the scenic views, including those of the nearby volcano and find the rooms comfortable with reliable internet service. The bike rental service is an added perk, allowing guests to explore the city conveniently.
Despite minor setbacks experienced by some, such as traffic noise and occasional pool maintenance issues, the overall consensus on the location remains highly positive. The excellent staff, quality service and additional amenities like valet service contribute to a satisfying experience for travelers seeking both relaxation and easy access to Puebla's attractions.
Breakfast
However, some guests mention that the breakfast could benefit from more variety, especially in catering to specific dietary needs like gluten-free options. Despite this, the general consensus is that the morning meal is a delightful experience with a diverse range of dishes that satisfy most palates.
Service at breakfast receives mixed feedback with several reviewers commending the friendly and attentive staff. Although, a few guests noted instances where service fell short, particularly in the buffet area where self-service became necessary due to a lack of staff presence.
Overall, the breakfast at Four Points by Sheraton Puebla is considered a highlight by most visitors, contributing to an enjoyable stay at the hotel.
Rooms
The rooms are not only comfortable but also very modern and cozy with beautiful views of the city adding to the overall ambience. High standards of cleanliness are a common theme with several guests noting the impeccable upkeep and fresh feel of the rooms.
Technological amenities in the rooms, such as an excellent television with an intuitive interface, contribute to a pleasant stay. While a few guests mentioned smaller room sizes, the beds remained consistently comfortable in these cases as well.
Guests appreciate the well-functioning services and thoughtful room design, making it easy to relax and enjoy their stay. The overall experience at the hotel is often described as wonderful with many expressing a desire to return. The combination of cleanliness, comfort, modern amenities and superb views ensures a memorable and restful stay at Four Points by Sheraton Puebla.
Beds
Cleanliness
The cleaning staff receive accolades for their friendliness and efficiency, ensuring that rooms are clean and well-organized. The facilities, including the bedding and bathrooms, are generally kept in excellent condition, although there are occasional remarks about the need for some bathroom repairs and issues with stained comforters.
The hotel's design and facilities complement its cleanliness, offering comfortable beds and good showers, which contribute to a high level of guest comfort. Furthermore, the hotel's central location adds to its appeal, making it a practical choice for travelers looking for a clean, comfortable and conveniently situated place to stay.
Staff
The level of customer service is frequently described as excellent with guests feeling well-attended to throughout their stay. The valet parking and reception staff received individual commendation for their courteous and efficient service. Several reviews also emphasized the staff’s professionalism and dedication to maintaining cleanliness and organization in the hotel.
While overwhelmingly positive, it's worth noting that there was an isolated mention of an unpleasant experience with the reception staff upon arrival. However, this was significantly outweighed by numerous accounts of friendly, accommodating and helpful staff members.
Overall, the consistent praise for the staff's friendliness and exceptional service speaks to a commitment to quality guest experiences at Four Points by Sheraton Puebla.
Pool
However, guests also pointed out some drawbacks. The pool is characterized as very small with the dimensions more akin to a wading pool, which limits the space for enjoyment and can make the area feel cramped. Additionally, there have been concerns about cleanliness with a few reviews noting that the pool was dirty and could benefit from more loungers and better maintenance.
Despite these issues, the heated pool remains a notable feature of the hotel, offering a warm and inviting option for guests seeking some relaxation during their stay.
Yes, Four Points by Sheraton Puebla has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Puebla.
Yes, Four Points by Sheraton Puebla welcomes dogs.
Yes, parking facilities are available at Four Points by Sheraton Puebla.
Yes, Four Points by Sheraton Puebla has a gym.
Location Show Map
More Options
