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Summary of reviewsWyndham Puebla Angelopolis consistently receives praise for its strategic location in the vibrant Angelopolis area, offering guests convenient access to restaurants, shops, malls, universities, and hospitals, as well as attractions like the African Safari. This prime positioning allows visitors to explore Puebla easily, with stunning city views from the hotel enhancing their experience.
Guests often commend the spacious, modern, and impeccably clean rooms that feature blackout curtains, comfortable bedding, and excellent shower facilities, although some mention firmer mattresses than expected. Despite occasional maintenance issues and the absence of certain amenities like refrigerators, the overall room quality is well-received, contributing to a comfortable stay.
The staff at Wyndham Puebla Angelopolis are celebrated for their friendliness and attentiveness, ensuring a pleasant experience across all areas of service, despite occasional language barriers. Visitors frequently highlight individual staff members for their exceptional service, contributing positively to the hotel's atmosphere.
The hotel's breakfast generally satisfies guests with a buffet offering hotcakes, chilaquiles, and eggs, and while some desire more variety, the food quality is often described as delicious. Families enjoy the hotel's family-friendly environment, particularly the warm, covered pool that delights children.
Cleanliness is a standout feature, with guests consistently highlighting the immaculate condition of public areas and rooms alike. The modern facilities and spacious accommodations complement the strategic location, reinforcing the appeal of Wyndham Puebla Angelopolis for both leisure and business travelers. While the gym facilities and Wi-Fi connectivity present areas for improvement, the hotel remains a solid choice for visitors who prioritize comfort and a convenient location during their stay. Show more
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Hotel with Spa
Wyndham Puebla Angelopolis has spa facilities for guests to enjoy. The hotel's spa provides a range of treatments designed for relaxation and wellness.
Family Friendly Hotel
This hotel features a pool, offering a space for families to unwind and enjoy some leisure time. As a Wyndham property, it is expected to have facilities that accommodate family stays.
Hotel with Swimming Pool
This hotel provides a swimming pool as one of its amenities. The pool offers a space for relaxation and recreation for guests.
Heated Pool Indoor Pool
Hotel with Parking
Offers free parking and mentions the availability of valet parking, providing guests with accessible and cost-free parking.
Hotel with Indoor Pool
This hotel provides a heated indoor pool that is open from 7:00 to 22:00, offering a reliable and comfortable option for swimming and relaxation. It is described as a relaxing retreat with modern facilities.
Hotel with Heated Pool
This hotel features a heated indoor pool, providing a comfortable swimming experience regardless of the weather. Guests have positively reviewed the pool and fitness center area.
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Room Types
Guest Reviews
Location
Located in the vibrant Angelopolis area, Wyndham Puebla Angelopolis boasts a superb position that consistently impresses guests with its convenience and proximity to attractions. The hotel's location is frequently praised for offering easy access to many restaurants, shops, and essential destinations such as malls, universities, and hospitals. Visitors find great value in its closeness to the center of Puebla, allowing them to explore the city effortlessly. The surrounding area provides immediate access to major shopping centers and the renowned African Safari, making it ideal for travelers seeking both leisure and business connections.
Guests appreciate the incredible views from the hotel, offering a delightful panorama of the city, especially at night. This visual charm enhances the overall experience during their stay. The spacious and newly refurbished rooms contribute to a comfortable and pleasant visit, with cleanliness being a standout feature. The facilities receive high marks, being both new and functional, while the staff is recognized for their exceptional service.
The tranquil atmosphere combined with reasonable rates make Wyndham Puebla Angelopolis a favored choice for those visiting the city. Overall, the hotel's strategic position and quality amenities ensure a well-rounded experience, satisfying both leisure and business travelers.
Breakfast
Wyndham Puebla Angelopolis offers a breakfast experience that has garnered a mixed bag of reviews, but it largely leans towards the positive side. The breakfast is frequently described as good, very tasty, and delicious by many guests, with some praising it as excellent, and 10/10. The food quality is generally well-received, with descriptors such as rich and satisfying. An included buffet breakfast is often mentioned, with options like eggs, hotcakes, and chilaquiles, though some guests express a desire for more variety. The service during breakfast is also commended, often highlighted as fabulous and very good.
However, some guests find the breakfast area lacking in variety and note that the options can be repetitive over multiple days. Occasional mentions describe the breakfast as basic or average, and a few guests felt it did not meet their expectations for a 5-star standard. Despite these critiques, the breakfast generally meets the promise and satisfies a majority of visitors, with the hotel’s location and overall service contributing positively to their experience.
Rooms
Wyndham Puebla Angelopolis is praised for its consistently spacious and clean rooms, providing guests with a comfortable and modern experience. Visitors appreciate the well-maintained facilities and outstanding cleanliness, which the attentive staff upholds diligently. Most rooms offer beautiful views, with large windows allowing for stunning vistas and natural light. The hotel excels in providing comfortable bedding and excellent shower facilities, although some guests mention the mattresses can be firmer than expected.
While some rooms lack amenities like a refrigerator, microwave, or minibar, the overall room design and comfort often compensate for this. The blackout curtains in many rooms add a touch of convenience for those needing extra rest. The absence of certain amenities and occasional maintenance-related issues seem minor compared to the overall positive experience.
The hotel's strategic location and competitive pricing further enhance its appeal. Although some mention the location as isolated, the quality of the accommodations and the amenities, including a great pool, offset any detractions. The consistently positive feedback on room quality and service solidifies Wyndham Puebla Angelopolis as a reliable choice for visitors to Puebla.
Beds
Wyndham Puebla Angelopolis presents itself as a mixed bag when it comes to bed comfort, according to guest reviews. While many guests have lauded the beds for being very comfortable, there are consistent mentions of hard mattresses that detract from the overall experience. Some visitors found the beds akin to "boards," which can be a deterrent for those preferring a softer touch during their rest. A significant point of contention is the pillows, often described as uncomfortable and sometimes compared to being rock hard, which suggests an area for potential improvement.
However, the hotel does earn praise for instances where guests found both the beds and pillows delightful, with a few asserting the beds as "10 out of 10." For those fortunate enough to experience the more positive side of the bedding, it seems Wyndham Puebla Angelopolis has created a cozy retreat. Nevertheless, this discrepancy hints at variation in room offerings or perhaps personal preferences. When planning a stay, guests who prefer softer mattresses and pillows may want to inquire in advance to ensure a restful experience, while those with a penchant for firmer support will likely enjoy what is offered.
Cleanliness
The Wyndham Puebla Angelopolis receives high marks for maintaining immaculate cleanliness throughout the hotel. Guests repeatedly emphasize the spotless condition of both the public areas and private rooms, praising the pristine state from the lobby to individual accommodations. The facilities are not only clean but also modern and well-maintained, adding to the overall comfort and appeal of the hotel. The spacious, comfortable rooms offer excellent views and furnishings, with particular praise for their comfortable beds and excellently clean bedding. Additionally, the hotel’s cleanliness is complemented by attentive and friendly staff, contributing to an overall pleasant experience for guests. While there are occasional minor issues with the cleanliness of windows and some carpets, these are generally overshadowed by the positive feedback regarding other areas. The hotel’s convenient location, along with its clean and well-maintained amenities, make it a solid choice for travelers seeking comfort and a high standard of cleanliness.
Staff
Wyndham Puebla Angelopolis stands out for its commendable staff, whose friendliness and attentiveness are frequently praised by guests. Visitors have consistently highlighted the excellent attention and service provided throughout their stay. Whether in the kitchen, cleaning areas, or the lobby, the staff's politeness and commitment to customer satisfaction shine through. Although there are occasional language barriers with English communication, the team’s dedication to resolving issues and attending to guest needs remains evident, contributing to a generally pleasant experience. The facilities complement the staff's warmth, offering a clean and comfortable environment that many find convenient due to the hotel’s location. Special mentions often go to individual staff members, like Ms. Ana in the bar and restaurant, whose attentive service leaves a lasting impression. Despite minor hiccups like missing toiletries, the overall guest feedback celebrates the staff's helpfulness and polite manner, ensuring a value-driven and truly pleasant stay.
Wi-Fi
In the heart of Wyndham Puebla Angelopolis, the Wi-Fi experience presents a mix of impressions, and while there are positive notes about the connectivity, guests often encounter challenges. The hotel's Wi-Fi service is noted for its speed in some areas, with guests appreciating good internet along with their breakfast. Despite this, there are recurring issues with connectivity, making it less reliable for modern needs, particularly for those who require a robust connection for work. Reports highlight weak signals, frequent disconnections, and moments of sporadic performance, particularly in the rooms and dining areas. While some guests find the internet sufficient, others describe it as very poor, emphasizing the need for improvements to ensure a seamless online experience throughout the hotel. The overall feedback indicates that enhancing Wi-Fi quality could significantly elevate guest satisfaction.
Gym
The gym facilities at Wyndham Puebla Angelopolis appear to be a significant area for improvement, based on guest feedback. Visitors commonly note the lack of functional equipment, with reports of broken treadmills and an exercise bike lacking the necessary battery connection. The available weight machines are described as poorly maintained, lacking lubrication and basic upkeep. The gym itself is considered basic and incomplete, with only a small selection of outdated machines, falling short of guest expectations for a hotel of this caliber. Despite the positive note on the overall facilities of the hotel, the gym experience is overshadowed by limited equipment and maintenance issues, suggesting a need for enhancements to meet guest needs.
Pool
The pool at Wyndham Puebla Angelopolis receives mixed feedback from guests, with many appreciating its warmth and covered design, making it a pleasant option for relaxation. The heated and clean pool is especially favored by families with young children, providing a comfortable and enjoyable experience. The new facilities boast a beautiful view, adding to the overall appeal. However, some guests have noted issues such as slipperiness at the entrance and exit, and occasional problems with cleanliness and maintenance, including excessive chlorine and mold. While the pool area is generally comfortable, there is a suggestion for more chairs to better accommodate accompanying family members. Despite these minor drawbacks, the pool remains a delightful feature of the hotel, often praised for its size, warmth, and comfort, providing a welcome respite for visitors seeking a relaxing swim.
Parking
When it comes to parking at the Wyndham Puebla Angelopolis, guest feedback reveals a mixture of experiences. Many guests appreciate the convenience and accessibility of the parking area, finding it straightforward to use. Self-parking receives favorable mentions, often preferred by those who enjoy the simplicity it offers. On the other hand, the small size and limited capacity of the parking lot are highlighted as concerns, especially for those arriving with larger vehicles or during peak times. The spacing of parking slots may also feel a bit cramped for some.
Valet parking service seems to generate mixed reviews, with some guests describing it as complicated and slow, mainly due to staffing issues, which have led to delays and, in some cases, concerns about security and possessions. Additionally, some guests noted the parking area can feel dark and lonely, presenting a potential security concern. Overall, while parking at Wyndham Puebla Angelopolis has its strengths in terms of convenience and accessibility, improvements in service and security could enhance the guest experience.
Family
Wyndham Puebla Angelopolis emerges as a family-friendly destination with facilities catering to guests of all ages. Families find the hotel to be an excellent choice for those traveling with children, who particularly enjoy the pool. The pool area, featuring covered waters at an ideal temperature, delights the younger guests, leaving them happy and entertained. Spacious accommodations and the capacity to house multiple guests in one room add to the appeal for families seeking comfort and convenience. Visitors commend the modern and clean facilities, as well as attentive and excellent staff. Located in an advantageous spot, the hotel offers a superb view of the city, making it a pleasant place to unwind after a day of exploration or events. However, a few areas such as noise from adjacent rooms and bathroom lighting for elderly guests might require consideration for an all-around excellent experience. Overall, Wyndham Puebla Angelopolis proves to be an ideal location for families looking to enjoy a relaxed and engaging stay.
Business
Wyndham Puebla Angelopolis is a fitting choice for business travelers, praised for its strategic location near Angelopolis Mall and the commercial area, making it ideal for hospital appointments and corporate engagements. Guests appreciate the efficient check-in process, especially after a tiring day of travel, and find the rooms comfortable, quiet, and comfortable, often enjoying the bonus of an inclusive breakfast, though suggestions for improving this meal have been noted. Service and attention from the staff are generally well-received, contributing to a satisfactory overall experience. The hotel facilities, including a distinctive glass bridge, offer unique architectural appeal. However, challenges such as slow dining service and unreliable internet connectivity can be an inconvenience for those working remotely. Additionally, the hotel faces criticism for its laundry service pricing and return quality. Despite some language barriers with staff, the hotel's advantageous locale and amenities make it a solid option for business trips.
Yes, Wyndham Puebla Angelopolis has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Wyndham Puebla Angelopolis.
No, Wyndham Puebla Angelopolis doesn't allow dogs.
Yes, parking facilities are available at Wyndham Puebla Angelopolis.