Smy Vistamar Portocolom

Puerto Colom 39.41422900, 3.26268700 , Hermanos Pinzon,18 (Show on Map)
8.2
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsSmy Vistamar Portocolom is highly regarded for its stunning location in the tranquil village of Porto Colom, offering guests breathtaking sea views and convenient access to local beaches and amenities. The hotel provides a peaceful retreat with easy proximity to the charming harbor and scenic east coast beaches of Majorca. Its serene setting is complemented by beautifully maintained outdoor areas, including pools that offer a relaxing atmosphere with impressive views.

A standout feature of the hotel is its exceptional cleanliness, with rooms and common areas consistently praised for being immaculately maintained. Guest accommodations are modern, spacious, and equipped with comfortable beds and thoughtfully designed decor, adding to the relaxing experience. While some guests have noted minor noise issues due to thin walls, the overall comfort and amenities of the rooms contribute positively to the stay.

The breakfast service at Smy Vistamar Portocolom is well-received, offering a plentiful buffet with a wide array of options, particularly delighting guests with live cooking stations. Despite occasional critiques regarding repetition, the breakfast quality is generally deemed excellent, and the staff's friendliness enhances the experience.

Staff at the hotel consistently receive high praise for their friendliness and attentiveness, contributing significantly to creating a warm and inviting atmosphere. The personnel's multilingual capabilities and dedication to guest satisfaction are frequently highlighted, further enriching the overall experience.

Although the dinner offerings present a mixed experience, with some guests suggesting improvements in variety and quality, the overall dining experience remains satisfactory, particularly with appealing options at the pool bar. For those seeking extensive culinary options, exploring nearby restaurants is recommended.

Families find the hotel to be a welcoming environment, with facilities catering well to all ages. The pool area is a particular draw, celebrated for its cleanliness and serene setting, though some guests mention limited operating hours.

While the gym needs refurbishment, guests generally find that Smy Vistamar Portocolom delivers on its promise of a cozy coastal retreat, endowed with spectacular views and warm hospitality. Overall, the hotel offers a solid experience that matches well with its four-star rating, despite some areas needing enhancement, especially in terms of WiFi reliability and gym conditions.
Show more
Categories
4-Star Hotel
This hotel offers good accommodation in a quiet area with good access to the nearby resorts, making it an ideal destination for couples. It is an adults-only hotel, providing a peaceful and relaxing environment.

Hotel with Outdoor Pool
This adults-recommended hotel features two large outdoor freshwater swimming pools for adults, complemented by spacious sun terraces and gardens with pool and garden views.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Pool Lap Lanes    Outdoor Pool  


Cheap Hotel

Hotel with Gym

Hotel with Pool Lap Lanes

Room Types
Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.

Double Room - Side sea view This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, a minibar, a flat-screen TV with satellite channels and a terrace. The unit has 1 bed.

Single Room This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.

Junior Suite This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.

Junior Suite with Sea View This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

Standard Single Room with Sea View The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
Nestled in the picturesque village of Porto Colom, Smy Vistamar Portocolom boasts a superb location that resonates with travelers seeking serenity and convenience. Offering excellent proximity to both the bay area and Porto Colom's charming harbor, this hotel provides guests with spectacular sea views and a peaceful ambiance. The tranquil setting ensures a restful stay away from the hustle and bustle, especially favorable outside of peak tourist season.

Guests appreciate the quiet neighborhood, which is both safe and ideal for exploring nearby coves and beaches. The hotel is conveniently located within walking distance to Cala Marçal, a sandy cove just a short stroll away. With many small restaurants, bars, and supermarkets nearby, it provides easy access to local amenities while maintaining a secluded feel.

The well-maintained outdoor areas, including beautiful swimming pools, complement the spacious and clean rooms that the hotel offers. Start your days with a view over the harbor from the breakfast area; the location also ensures delightful sunset panoramas from balconies. For those with transportation, Smy Vistamar serves as an excellent base to explore the stunning east coast beaches of Majorca.

The staff is consistently praised for their friendliness and attentiveness, enhancing the experience with their warm hospitality. Whether it's the scenic views, quiet surroundings, or easy access to Porto Colom's marina, the hotel's location serves as a gateway to the calmer, authentic beauty of Majorca.

Breakfast
Smy Vistamar Portocolom offers a breakfast experience that is predominantly positive, praised for its extensive buffet with a wide variety of options catering to different tastes. Guests frequently noted the delightful experience of having breakfast on terraces or areas that overlook the sea or harbor, providing beautiful views that enhance the dining atmosphere. A standout feature is the live cooking station, where chefs prepare fresh omelets, delighting many visitors.

The breakfast is described as plentiful, with an emphasis on its abundance and range, from pastries and cold cuts to fruits and yogurts. There are consistent remarks on both the quality and taste of the breakfast, with terms like "delicious," "very good," and "excellent" appearing frequently. However, some guests felt that the fare could become repetitive and craved more variety or improvements in certain sections, particularly in terms of meats and industrial pastries.

Staff friendliness and attentiveness during breakfast are also noted, contributing to the positive guest experience. Occasionally, peak times create crowded conditions, which can lead to a shortage of space and a chaotic atmosphere. Despite these minor criticisms, the breakfast service at Smy Vistamar Portocolom is generally well-received, offering a solid start to the day against a picturesque backdrop.

Dinner
Smy Vistamar Portocolom presents a mixed dining experience for guests, particularly in the evening. While some praised the dinner for its good quality and value for money, others found it to be lacking in variety and taste. Several reviews noted the dinner buffet’s limited selection, which often included lukewarm and repetitive dishes that fell short of expectations for a four-star hotel. Despite these shortcomings, a few guests highlighted the presence of appealing options, such as delicious food and drinks at the pool bar and great dinner offerings that catered to various tastes.

The atmosphere of the dining area received mixed feedback; it was described as nice by some, while others felt it lacked coziness. Though some guests appreciated the inclusion of plant-based and lactose-free milk, suggesting a consideration for dietary preferences, the overall consensus was that the evening buffet could be significantly improved.

For travelers seeking a more varied culinary experience, the suggestion was to explore nearby local restaurants within walking distance. While the dinner offerings at Smy Vistamar are generally considered adequate for the cost, those expecting a high-quality dining experience might feel more satisfied dining outside the hotel.

Rooms
The rooms at Smy Vistamar Portocolom are consistently praised for their cleanliness, spaciousness, and modern design. Guests appreciate the comfortable beds and the plentiful storage found in most accommodations. Many rooms offer stunning sea views, particularly those with balconies that overlook the harbor or lighthouse. The bright and airy atmosphere, combined with tasteful decor, contributes to a relaxing stay. The hotel's attention to detail is evident, as rooms are cleaned daily, ensuring they remain tidy and well-maintained throughout guests' stays.

The suites stand out for their impressive size and multiple terraces, providing an exceptional level of comfort and generous amenities. Although some rooms might lack certain features like minibars or kettles, their overall appeal, including renovated bathrooms and modern furnishings, is a highlight. Despite minor setbacks such as occasional noise due to thin walls, guests overall find the accommodations to be beautiful, with everything one could need for a pleasant holiday experience.

The location of the hotel further enhances the charm of the rooms, offering peaceful surroundings away from bustling traffic. The thoughtful inclusion of air conditioning ensures a pleasant environment, while the large balconies provide perfect spots to enjoy the spectacular views. With an efficient room service and regular towel changes, Smy Vistamar Portocolom delivers satisfying comfort, making it a top choice for travelers seeking a modern yet cozy coastal retreat.

Beds
The beds at Smy Vistamar Portocolom have elicited a mixed range of opinions from guests staying at this picturesque location, where rooms often feature large balconies overlooking the sea and a beautiful bay perfect for swimming. Many reviewers found the beds comfortable, with several highlighting them as spacious and commendably cozy, providing a restful night's sleep. Guests appreciated the quality of the bedding and noted its suitability, adding to the overall experience of the well-renovated rooms.

However, some guests found the mattresses to be notably firm or hard, which affected their comfort during the stay. A few guests pointed out issues with double beds composed of two single beds pushed together, creating an uncomfortable gap, while others mentioned problems with pillows, such as them being flat, uncomfortable, or with an unpleasant odor. Although not universally praised, the bed situation did not overshadow the overall satisfaction with the hotel’s ambiance, cleanliness, and attentive service, aligning well with the price-performance ratio which many found worthy of recognition.

Smy Vistamar Portocolom remains a place with a compelling charm, especially considering its prime location and well-equipped rooms, even if guests occasionally suggest improvements in bedding comfort to enhance the overall experience.

Cleanliness
Smy Vistamar Portocolom impresses visitors with its exceptional cleanliness, which stands out as a primary feature of the hotel. Guests repeatedly highlight the high standards of sanitation in the rooms, common areas, and even the hotel grounds. The accommodations are consistently described as clean, modern, and spacious, creating a welcoming atmosphere for travelers. Daily cleaning services ensure rooms are kept spotless, and the facilities throughout the hotel are well-maintained. Complementing the cleanliness, the staff is frequently noted for their friendliness and attentiveness, further enhancing the guest experience. Visitors appreciate the peaceful ambiance of the hotel, and the thoughtful updates to the rooms add a touch of modern comfort. Despite being an older structure, guests consistently find the hotel to be immaculately kept, providing a pleasant and hygienic stay.

Staff
Smy Vistamar Portocolom is a hotel that has truly earned high praise for its staff's friendly and attentive service. Guests consistently highlight the remarkable friendliness and professionalism that characterize the hotel personnel. The reception team, particularly Khadi, is frequently noted for their charm and exceptional support, making visitors feel right at home from the moment they arrive. Staff throughout the hotel, including those in housekeeping and dining areas, are commended for their dedication to providing helpful service with a smile, ensuring that every guest's needs are met promptly and efficiently.

The multilingual staff enhances the welcoming atmosphere, calmly assisting guests in various languages, including French and German. Their willingness to go the extra mile is evident in thoughtful gestures, such as preparing special birthday surprises and maintaining a keen eye for detail in room upkeep without being prompted. This high level of service ensures that guests not only enjoy the beautiful surroundings and comfortable accommodations but also appreciate the significant role played by the staff in crafting memorable experiences.

Visitors frequently mention feeling genuinely at home, a testament to the warm hospitality that sets Smy Vistamar Portocolom apart. This remarkable team of kindhearted individuals consistently receives accolades for making guest stays enjoyable and pleasant, contributing significantly to the overall positive experience at this idyllic location.

Wi-Fi
Although Smy Vistamar Portocolom offers a cozy stay with a range of amenities, mixed experiences regarding the hotel's WiFi have been noted. Some guests have found the WiFi to be good and working well, contributing to a seamless online experience during their stay. However, there were also instances where the internet connection was unreliable, particularly in the evenings, with occasional technical issues and poor performance being reported. It appears that while some visitors did not encounter any problems, others mentioned the internet as an area needing improvement.

Gym
The gym at Smy Vistamar Portocolom has received several disappointing remarks from guests. It is described as being quite small with equipment that appears worn out and outdated. One of the major issues pointed out is the lack of air conditioning, making it uncomfortable and quite hot, especially considering its limited operating hours. Cleanliness has also been a concern, with reviewers noting that the gym is dirty and neglected, which detracts from the overall experience. Furthermore, the gym does not meet the expectations of a 4-star facility and seems to be in dire need of refurbishment to elevate its standard. With these aspects considered, guests looking for a reliable gym experience might need to adjust their expectations when staying at this hotel.

Pool
Smy Vistamar Portocolom boasts an impressive pool area that receives glowing feedback from guests. The hotel offers two main pools, with some reviews even mentioning a third, each known for their cleanliness and well-maintained condition. Visitors highlight the tranquil atmosphere surrounding the pools, making them ideal for unwinding and relaxation. The presence of poolside bars adds to the appeal, offering good drink prices and enhancing the overall experience.

The views from the pool areas are particularly noteworthy, with one pool providing an impressive sea view. However, it appears that this picturesque pool may not always be open, as guests have pointed out its closure at certain times. Despite this, the other pools continue to offer a delightful experience, complete with plenty of sun loungers, ensuring ample space for all guests.

Breakfast at the hotel further complements the poolside allure, with guests frequently praising its variety and quality. While the overall consensus is positive, there are some concerns regarding pool operating hours. Many guests feel that the pools close too early, limiting their enjoyment. Nevertheless, the pool areas remain a cherished feature of this hotel, promising relaxation and pleasant moments in a beautifully maintained setting.

Family
Smy Vistamar Portocolom is an excellent choice for families looking for a comfortable getaway. This hotel offers great facilities that cater to families, creating a family-friendly atmosphere that ensures an enjoyable stay for guests of all ages. While the hotel is also suitable for adults, families with children will find it a perfect accommodation option. Its suitability for young people further enhances its appeal as a super option for families seeking a welcoming environment. Overall, the hotel seamlessly fits the needs of families, providing them with a pleasant place to unwind. Though not mentioned extensively, the cleanliness of the hotel should be noted as adequate, though some guests have observed the reuse of placemats between meals.

4 Star
Smy Vistamar Portocolom is positioned in a prime location, providing guests with an opportunity to enjoy the serene beauty of Portocolom, a region notable for its peace and proximity to tourist spots. Despite its billing as a four-star hotel, many guests feel that it falls short in several key areas. The hotel delivers a fairly basic offering in both facilities and services, with several guests noting that the quality aligns more closely with a three-star experience.

Breakfast appears to cater to English and German tastes, although the variety and quality were not up to the expectations usually associated with a four-star establishment. Additionally, the dining options could be improved, as they are perceived as lacking in diversity and quality. The requirement to rent pool towels, which are often complimentary in other hotels, is one of several extra charges that detract from the expected four-star experience.

Operational issues were noted, such as only one functioning elevator during a week-long stay, impacting convenience for guests on higher floors. While aspects of the hotel infrastructure like the pool area and refrigerator access are viewed critically, some guests felt that the overall value for price was commendable.

Despite these areas of concern, the appealing setting and overall charm of the hotel provide a pleasant stay for some visitors. There is an acknowledgement that, given the competitive pricing, certain shortcomings can be overlooked. Nonetheless, they highlight the need for improvements to truly resonate with the four-star rating the hotel advertises.

Outdoor Pool
The outdoor pool area at Smy Vistamar Portocolom receives high praise from guests, who highlight its well-maintained and fantastic setting. The hotel features two swimming pools that cater to different preferences; one offers a serene atmosphere while the other provides a livelier experience complete with a bar. Guests appreciate the stunning sea views from one of the pools and commend the cleanliness and pleasant ambiance throughout the area. Overall, the pools are described as beautiful, well-equipped, and a delightful feature of the hotel.


Yes, Smy Vistamar Portocolom has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.

No, a spa isn't available at Smy Vistamar Portocolom.

Yes, Smy Vistamar Portocolom welcomes dogs.

No, parking facilities aren't available at Smy Vistamar Portocolom.

Yes, Smy Vistamar Portocolom has a gym.

Location Show Map
More Options
  • Hotel in Puerto Colom

  • 8.5 Very Good

  • From $115

  • Hotel in Puerto Colom

  • 7.3 Good

  • From $72

  • Hotel in Puerto Colom

  • 8.7 Very Good

  • From $163

  • Villas in Puerto Colom



6,893,160

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ