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Hyatt Ziva Riviera Maya All-Inclusive

Puerto Morelos , Bahia De Petempich Sm 12 Mz31 Lote 14-02 (Show on Map)

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Summary of reviewsThe Hyatt Ziva Riviera Maya All-Inclusive is a fantastic resort that offers beautiful and spacious rooms that are kept very clean. The hotel is new and beautiful and guests have described the rooms as being in very good condition. The staff is exceptional with wonderful, personable and attentive employees who are always ready to help. The pool options are impressive with lots of beautiful and clean pools to choose from, including a children's water park and water slides. Families will love the hotel's great and comfortable atmosphere that caters to guests of all ages with a fantastic kids club and various activities that both kids and adults will love. Although there are some challenges with seaweed washing up on the beach, the hotel works hard to keep it as clean as possible. Overall, guests consistently rave about the level of cleanliness, attentive staff and high-quality food, making the Hyatt Ziva Riviera Maya All-Inclusive a superb vacation destination.
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Beachfront Resort

A family-friendly all-inclusive resort situated on a desirable beachfront location. Known for its excellent pool areas and direct beach access, it provides a comprehensive beachfront vacation experience for guests.

Resort near The Beach

This all-inclusive resort is positioned on the coast in Bahia de Petempich, providing guests with direct access to the beach from the property.

Resort for Honeymoon

This all-inclusive adult-only resort features a Cabana Honeymoon Suite that is merely a breath away from the beach, as well as a Honeymoon Suite that is located on a higher floor and offers spectacular sea views. Both suites offer a comfortable king-size bed, a private terrace and spacious sitting area and a wide array of amenities and services. Newlyweds can also enjoy gourmet dining, rejuvenating spa treatments and a luxurious atmosphere that will help them spend the most memorable honeymoon vacation.

Resort with Spa

Offers a family-friendly spa experience with treatments for all ages. The resort features multiple pools, a kids' club, and a variety of dining options. The spa provides a relaxing and rejuvenating experience for the whole family. It offers specialized treatments for children and teens.

Family Friendly Resort

This all-inclusive resort offers a water park with multiple slides, nine swimming pools, and a kids club, offering a variety of activities and amenities for families to enjoy together. There are dedicated kids' areas and family-friendly dining options.

Romantic Resort

Resort with Swimming Pool

With numerous pools, including a children's pool and a swim-up bar, this resort caters to both families and adults. The all-inclusive package allows guests to indulge in poolside relaxation without worrying about additional costs.

Pool Water Slide Water Park Outdoor Pool

Business Resort

This resort offers extensive business facilities, including 51,000 sq ft of event space, 7 meeting rooms, and a large ballroom. It provides a business center, AV capabilities, and dedicated event staff, making it ideal for large conferences and corporate events.

Accessible Resort

This all-inclusive property provides comprehensive accessibility features including elevators, grab bars in showers, handrails in stairways, and stair-free paths to the entrance. It offers valet services for wheelchair-equipped vehicles, visual fire alarms, and well-lit paths. The resort features wheelchair accessibility throughout, including a wheelchair-accessible concierge desk, lounge, and on-site restaurant. Rooms have wheelchair-width doorways, lowered thermostats and light switches, lowered peepholes and door latches, and accessible bathrooms. Emergency strobe lights and strobe-light smoke detectors are provided, along with cordless phones and flat-screen HDTVs with closed-captioning. Wheelchair accessible parking is available.

Resort for Yoga

Hyatt Ziva Riviera Maya All-Inclusive is included in lists of yoga hotels in Puerto Morelos, indicating it is recognized for offering yoga or related wellness experiences.

Resort with Rooms With Jacuzzi / Hot-tub

Located in Puerto Morelos, this all-inclusive resort offers a luxurious and family-friendly experience. Select rooms include private jacuzzis, providing a serene space to unwind. The resort features multiple pools, gourmet dining, and a range of activities for all ages.

Resort with All Inclusive Packages

Nestled between Bahia Petempich beach and the Caribbean Sea, this resort provides a comprehensive all-inclusive experience with diverse dining options and activities. It caters well to families, offering something for everyone.

5-Star Resort

This all-inclusive resort offers a family-friendly environment with a variety of activities, dining options, and entertainment. It features multiple pools, a water park, and a kids club, ensuring a fun and convenient stay for all ages.

Resort with Water Park

This hotel is listed as one of the hotels with water park in Quintana Roo.

Resort with Pool Water Slide

While details on specific slides are limited, it is known to have water-based activities, making it suitable for families. Offers a luxurious all-inclusive experience with various pools and water features.

Luxury Resort

Resort near Nightlife Spots

Resort with Parking

Resort with Gym

Resort with Outdoor Pool

Room Types

Junior King Suite with View This suite's standout feature is the hot tub. Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. Featuring a terrace with garden views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Junior Suite with Ocean View This suite's special feature is the hot tub. The spacious suite provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower.

Junior King Suite with Ocean View The hot tub is a top feature of this suite. Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. Featuring a terrace with sea views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Junior Suite - Oceanfront This suite features a hot tub. The spacious suite features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.

Junior Suite with View This suite's special feature is the hot tub. Featuring a private entrance, this spacious suite also comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Junior King Suite - Oceanfront This suite's standout feature is the hot tub. The spacious suite offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.

Family Junior King Suite with Water Park View Guests will have a special experience as the suite offers a hot tub. The spacious suite provides air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a walk-in shower.

Oceanfront Club Master Suite The hot tub is the standout feature of this suite. The spacious suite features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.

Club Roof Top Master Suite with Ocean View The hot tub is a top feature of this suite. Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.

Junior Suite with Double Bed The hot tub is the standout feature of this suite. The spacious suite features air conditioning, a private entrance, a terrace with pool views as well as a private bathroom boasting a walk-in shower.

Junior King Suite This suite's special feature is the hot tub. The spacious suite provides air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a walk-in shower.

Oceanfront Club Junior Double Suite - Pool Walkout The hot tub is a top feature of this suite. The spacious suite features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Oceanfront Club Junior King Suite - Pool Walkout Guests will have a special experience as the suite features a hot tub. Featuring a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.

Family Junior Double Suite with Water Park View This suite's special feature is the hot tub. The spacious suite provides air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a walk-in shower.

Club Master Suite Guests will have a special experience as this suite provides a hot tub. The spacious suite offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath.

Junior Suite King This suite offers a hot tub. The spacious suite provides air conditioning, a private entrance, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Junior Suite Double The hot tub is a top feature of this suite. The spacious suite features air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Run Of The House Guests will have a special experience as this suite offers a hot tub. Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite has air conditioning, a minibar, a flat-screen TV with cable channels and a terrace. The unit has 1 bed.

Guest Reviews

Rooms

The Hyatt Ziva Riviera Maya All-Inclusive offers beautiful and spacious rooms that are kept very clean. Guests emphasized that the rooms are equipped with lovely and spacious balconies. The hotel's modern and well-equipped rooms have comfortable beds and are perfect for couples. Although some guests faced issues with the bathroom and laundry, the hotel's efficient staff quickly resolved them with pleasant assistance. Overall, guests have described the rooms as being in very good condition and the hotel itself as being new and beautiful.

Cleanliness

If you're looking for a clean and cozy place to stay in Riviera Cancun, Hyatt Ziva should be at the top of your list. Guests consistently rave about how well-maintained and constantly cleaned the hotel is with comments like "very clean" and "super clean all the time" popping up frequently. While one reviewer reported a bathtub issue, the staff swiftly and effectively resolved the problem. Although there were isolated mentions of less-than-spotless hallways, most guests were overall pleased with the level of cleanliness, along with the attentive staff and high-quality food. Just be sure to keep an eye out for mold on the bathroom ceiling and take precautions with your laundry to avoid any mishaps.

Staff

If you’re searching for a hotel with exceptional staff, look no further than the Hyatt Ziva Riviera Maya All-Inclusive! The wonderful, personable and attentive staff are the highlight of this fantastic resort. With an available army of gardeners, pool boys, bus boys, animators, chefs and more, you can rest assured that you won't have to ask twice for anything during your stay. From the amazing omelets served by Ana to the daily entertainment program, everything is delivered with a smile. The fantastic kids club is another great bonus for families. A few guests did mention rushed and unpleasant service, however, many employees were specifically praised, such as Arianna, Javier, Diego, Humberto, Jose and Denise. Overall, the service and food were excellent with the staff demonstrating superb attention and kindness at every interaction. Don't miss out on the opportunity to experience the hospitality of this exceptional resort!

Pool

If you're looking for a hotel with impressive pool options, look no further than the Hyatt Ziva Riviera Maya All-Inclusive. With lots of beautiful and clean pools to choose from, including a children's water park and water slides, you'll have a blast soaking up the sun and enjoying the fun. Some guests mention that there can be a lot of people competing for space, but the array of pool sizes helps distribute the crowds. In the evenings, the entertainment is top-notch and perfect for the whole family. Don't miss out on your chance to splash around in one of the many pools at this resort!

Beach

Despite some challenges with seaweed washing up on the beach, the Hyatt Ziva Riviera Maya All-Inclusive hotel works hard to keep it as clean as possible with daily rounds picking up the seaweed. While it may not be ideal for diving as there are a lot of rocks and some guests noted a smell, the calm waters make it perfect for a relaxing swim. However, some guests felt that the beach was too narrow and unusable due to the seaweed. Despite the beach conditions, there are still plenty of other amenities and activities to enjoy at the hotel.

Family

Families looking for an exciting vacation destination need not look any further than Hyatt Ziva Riviera Maya All-Inclusive! This hotel is known for providing a great and comfortable atmosphere that caters to guests of all ages. Parents can relax at the pool while their little ones have a blast at the children's water park and everyone is sure to have a fun time going down the water slides. The kids club is fantastic, offering various activities that both kids and adults will love. There are also many enjoyable shows with great music that the whole family can enjoy at night. Moreover, the programming on TV and adorable water games particularly designed for toddlers make the Hyatt Ziva Riviera Maya All-Inclusive a super beautiful, family-friendly hotel.

Yes, Hyatt Ziva Riviera Maya All-Inclusive has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool, Water Park.

Yes, a spa is available at Hyatt Ziva Riviera Maya All-Inclusive.

No, Hyatt Ziva Riviera Maya All-Inclusive doesn't allow dogs.

Yes, parking facilities are available at Hyatt Ziva Riviera Maya All-Inclusive.

Yes, Hyatt Ziva Riviera Maya All-Inclusive has a gym.

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