Caribe Hilton is an excellent choice for families seeking a fun-filled resort experience. The hotel provides an array of fantastic amenities that cater to families with children. The lagoon is a favorite spot for kids to swim safely and the multiple pools provide opportunities for fun water games. The resort has a family and children's section, which appeals to observant parents. While some guests were a bit loud, the pool area and amenities were still family-friendly. While the resort may not have hula hoops or cannonball contests, it is clean, boasts a fantastic location and the staff is excellent. Overall, Caribe Hilton is a perfect family-friendly resort for a fun-filled and memorable vacation.
The Hilton Ponce Golf & Casino Resort is highly recommended by guests for its stunning ocean views and convenient access to the beach. The location is also ideal for exploring downtown Ponce and the area's numerous activities. While some guests found breakfast to be overpriced, the quality and variety of options received positive reviews. The hotel's staff consistently went above and beyond to provide exceptional service, including the excellent service received from housekeeping, valet and room service. The rooms received mixed reviews, but many praised the size, comfort and cleanliness with others raving about the beautiful ocean views. Guests who enjoy golf will appreciate the convenience of the nearby golf course. Families will love the atmosphere and the resort's amenities, including the dedicated areas for kids and a mini-golf course. The outdoor pool area is a highlight with guests praising the fun water features, sun deck and activities available for children. Overall, the Hilton Ponce Golf & Casino Resort is a fantastic option for those seeking a clean, well-maintained hotel with friendly staff, beautiful surroundings and numerous attractions nearby.
Embassy Suites by Hilton Dorado del Mar Beach Resort receives substantial praise for its picturesque beachfront location in Dorado, providing guests with peaceful and beautiful surroundings. The hotel's placement right on the beach allows for stunning ocean views and convenient beach accessibility, making it an excellent setting for relaxation. Proximity to various amenities, including restaurants and supermarkets, adds to the convenience of the location. While the hotel is somewhat isolated and may require a rental car for easy mobility, the serene environment and excellent beach access make it a favored spot for vacationers.
The breakfast experience is widely celebrated with many guests enjoying the all-you-can-eat offerings, particularly the omelettes. The inclusion of breakfast in the stay is appreciated, though there are mentions of limited variety and early ending times leading to longer lines and occasionally cold food. Despite these minor setbacks, the breakfast generally adds value to the stay.
Dinner reviews are more varied with some guests enjoying meals at the hotel's various dining areas, including the Calypso restaurant, while others found the food to be mediocre or overpriced. Service issues, such as slow dinner service and early restaurant closures, were noted but did not overshadow the occasional culinary highlights.
Guest rooms are described as spacious and comfortable with beautiful views, yet they show signs of needing updates. While some guests found the accommodations clean and cozy, many report maintenance issues such as worn-out furniture, outdated decor and inconsistent cleaning services. Efforts to improve room conditions and air conditioning could significantly enhance the guest experience.
Cleanliness across the hotel garners mixed feedback. While many areas, including common spaces and some rooms, are noted for their cleanliness, others fall short due to inconsistent cleaning services and maintenance issues. The pool area, in particular, receives frequent criticisms for its cleanliness and upkeep.
The staff at the resort generally receive high marks for their professionalism, kindness and helpfulness, especially the front desk and housekeeping teams. However, there are isolated reports of unresponsive or rude staff, particularly in dining areas which detracts from the otherwise positive service experience.
Wi-Fi service at the hotel is commonly criticized for its poor quality and frequent connectivity issues with several guests resorting to using personal hotspots due to the unreliable internet.
The spa offers a range of relaxing services, though it can be busy and may require advance reservations. Similarly, the gym facilities are noted for being adequate but face availability issues with some equipment missing and occasional closures due to remodeling or other restrictions.
The pool area receives mixed reviews with many guests enjoying the clean, attractive setting and family-friendly activities. However, concerns about cleanliness, overcrowding and maintenance issues were reported, suggesting room for improvement.
Finally, the hotel's beachfront location is a major highlight with guests appreciating the private, clean beach with soft sands. The serene and quiet beach environment, combined with the picturesque pool area, creates a delightful backdrop that enhances the overall vacation experience.
In summary, Embassy Suites by Hilton Dorado del Mar Beach Resort offers a beautiful and convenient beachfront experience with excellent breakfast offerings, spacious rooms and generally friendly staff. While there are areas needing attention, such as room updates, more consistent cleanliness and reliable Wi-Fi, the positive aspects of the location and amenities contribute to a largely enjoyable stay.
Rincon of the Seas Grand Caribbean Hotel offers a well-rounded and welcoming experience for many guests, particularly those looking for a beachfront retreat with easy access to local attractions and amenities. The hotel's prime location is one of its major highlights with a breathtaking beach lined with palm trees, lush tropical foliage and spectacular ocean views. Guests enjoy the convenience of being just a short stroll away from the charming town of Rincon, which offers excellent dining options, shops and cultural experiences. The balance between relaxation and accessibility makes it an ideal destination for both relaxation and exploration.
The breakfast reviews are mixed but lean positively with many guests praising its delicious offerings. However, the lack of consistent availability and high cost are noted drawbacks. Dinner at the hotel is generally well-received with positive remarks about the delicious food, particularly from the pool bar and the beautiful patio dining experience. Some guests felt the inside restaurant menu lacked variety and appeal and early closures limited dining flexibility.
Rooms are described as spacious and clean, boasting comfortable beds and lovely views. However, many guests have raised concerns about outdated decor and maintenance issues, including broken features and the presence of mold. The overall need for room renovations is a common theme among reviewers.
The hotel’s cleanliness receives mixed feedback. While many guests commend the well-maintained rooms and pristine pool conditions, others have highlighted areas that need more attention, particularly the bathrooms and some common areas.
The staff at Rincon of the Seas Grand Caribbean Hotel are widely recognized for their friendliness and attentiveness, significantly enhancing the guest experience. Security personnel and housekeeping teams receive high marks, though there are occasional reports of less pleasant encounters with some staff members, particularly at reception and the pool bar.
WiFi service at the hotel provides a mixed experience. While many guests find the internet speed in rooms satisfactory, connectivity issues in the outer building and villas are commonly reported.
The pool area is a standout feature, often described as fantastic, clean and beautifully integrated with the beach. Guests appreciate the inviting atmosphere, swim-up bar and poolside service. However, some cleanliness and maintenance issues like broken tiles and occasional overcrowding have been mentioned.
Rincon of the Seas Grand Caribbean Hotel excels with its impressive beachfront location, offering a stunning and family-friendly shore experience. The clean and well-maintained beach provides a scenic setting for relaxation and activities, despite a few mentions of rocky areas.
Parking at the hotel is convenient and accessible with ample spots, surveillance and shaded areas.
Families find the hotel especially accommodating with kid-friendly services and amenities, ensuring an enjoyable stay for both adults and children. Overall, Rincon of the Seas Grand Caribbean Hotel offers a beautiful, conveniently located retreat with commendable service, although some areas could benefit from improved maintenance and more consistent housekeeping.
The Tryst Beachfront Hotel is a great option for those seeking a beachfront stay. Despite some guests finding the facility slightly dated, the majority appreciated the friendly staff. The restaurant's mixed reviews did not outweigh the positive ones with some even enjoying the food. While some guests found the rooms to be too small or not worth the price, the overall consensus was that this hotel is a decent option for a beachfront getaway. Although not a 5-star resort, The Tryst Beachfront Hotel provides passable accommodation for a pleasant stay.
Overall, Hosteria del Mar has received positive reviews from guests. The hotel's location near Piñones beaches and the night life has been praised, despite some reports of lost sand due to Hurricane Maria. While some guests have reported that the beach is a short walk away, others have raved about being right on the beach and having the ocean right at their doorstep. The hotel's restaurant, which is right alongside the beach, has also received positive reviews with one guest particularly enjoying the Pina coladas served by the bartender.
Parador Villas Del Mar Hau is a remarkable destination set in a unique and stunning beachfront location in Puerto Rico, offering guests an exceptional seaside escape. The property blends breathtaking ocean views with colorful and charming accommodations, creating an inviting and tranquil atmosphere ideal for both families and couples seeking a memorable vacation. Guests praise the hotel's easy access to the pristine beach, where the proximity to the sea creates the perfect backdrop for relaxation and enjoyment. The tranquil and well-maintained environment is complemented by clean and spacious accommodations, with rooms often situated right on the beach, offering breathtaking vistas and a cozy ambience.
The on-site restaurant receives high acclaim for its delicious cuisine, excellent service, and reasonable prices, making it a convenient choice for meals throughout the day. Breakfast and dinner are particularly noteworthy experiences, enhancing the overall enjoyment of the stay. The attentive and friendly staff further amplify the welcoming atmosphere, consistently providing excellent service while ensuring guest needs are efficiently met.
Rooms are noted for their comfort and cleanliness, featuring excellent air conditioning and basic amenities, which make for a pleasant stay. The property is lauded for its cleanliness and well-maintained facilities, with guests enjoying the serene ocean sounds from their rooms. Beds are described as comfortable and contribute to the restful experience offered at the property, although there are occasional remarks on the need for improvement. The delightful beachfront setting, coupled with exceptional staff hospitality and beautiful surroundings, makes Parador Villas Del Mar Hau a standout destination for a rejuvenating seaside getaway.
The Acacia Boutique Hotel is a top choice for those seeking a beach vacation with its prime location just steps away from the beautiful shore. Guests have raved about how easily accessible the beach is on foot and appreciated the less crowded and private atmosphere compared to larger resorts. The hotel's location is also praised, as everything guests needed was within walking distance. The beach is described as stunning with calm waters and some shaded areas. Additionally, the hotel's pool area overlooks the ocean and adds to the overall excellent experience. For a perfect beach getaway, choose the Acacia Boutique Hotel.
The Hampton Inn & Suites San Juan is a standout hotel that boasts an excellent location, convenient for exploring San Juan and its surroundings. Guests loved the quality and variety of breakfast offered and were particularly impressed with the friendly, helpful and courteous staff. The rooms are spacious, clean and comfortable with most reviewers praising the hotel's exceptional cleanliness throughout the property. Families with children will appreciate the kid-friendly atmosphere with the pool and beach located within walking distance. The pool area is well-maintained and a highlight of guests' stays. While some guests found the added cost of parking disappointing, overall the hotel is considered a great experience. It's a perfect option for anyone looking for a relaxing stay with great facilities and excellent customer service.
TRYP by Wyndham Isla Verde excels in several aspects, making it a favored choice among travelers. Its location is frequently praised for its convenience and strategic positioning. Guests enjoy quick access to the Isla Verde beach just across the street, a short drive to the airport and proximity to restaurants, shops and various Puerto Rican attractions such as Old San Juan and Condado. This central and vibrant spot is ideal for beach lovers and those eager to explore local culture and nightlife.
Guests have mixed feelings about the breakfast offerings. While the food quality is well-received by some, many feel the cost is too high for what is provided. Conversely, the dinner experience receives more positive feedback, particularly for Faccio Pizza, which is celebrated for its delicious offerings. The on-site restaurants benefit from friendly service and convenient location, though there's room for improvement in service speed and menu variety.
Room quality is another area where feedback varies. Many guests appreciate the cleanliness, modern decor and comfortable beds. However, some rooms are described as smaller than expected with issues like inadequate soundproofing and minor maintenance problems. Despite this, the overall ambiance created by the modern and fresh decor is well-received.
Cleanliness is generally praised with many guests highlighting the excellent housekeeping service and well-kept facilities. Nonetheless, occasional lapses in cleanliness have been reported, along with issues like musty smells and damp conditions in some rooms.
The hotel's staff is often commended for their friendliness, helpfulness and professionalism. The front desk, housekeeping and parking attendants, in particular, contribute positively to guests' experiences. Although there are a few mentions of slow responses and occasional rudeness, these instances are outnumbered by positive interactions.
The free Wi-Fi receives mixed reviews with some guests experiencing reliable service, while others face connectivity issues and daily login requirements. Opinions on the gym are similarly mixed with many appreciating its cleanliness and equipment, but some suggesting it could be larger and more consistently available.
Beach access is highly convenient with the hotel located just a short walk from a beautiful and clean beach. Guests also appreciate the availability of beach towels and the well-maintained pool area.
Families find the hotel welcoming and accommodating with spacious family rooms and suites featuring kid-friendly amenities like bunk beds. The hotel's location and facilities, including a family pool, make it a suitable choice for family vacations despite some noise from children in the hallways.
The nightlife scene around the hotel is vibrant, providing easy access to various bars, pubs and restaurants, making it an ideal base for guests looking to enjoy Puerto Rico's nightlife.
Lastly, while opinions on the beds are varied, many guests find them exceptionally comfortable, contributing to restful sleep. Some, however, have encountered issues with bed size and quality.
Overall, TRYP by Wyndham Isla Verde offers a solid three-star experience with excellent location, friendly staff, comfortable rooms and good dining options, making it a worthwhile choice for both leisure and business travelers.
The Abitta Condado by IHG, is celebrated for its prime location in the heart of San Juan’s Condado area, offering guests easy access to the beach, diverse dining options, vibrant nightlife and attractions like Old San Juan—all within walking distance or a short Uber ride away. Visitors appreciate the quieter ambiance, while still being close to the city's hustle and bustle.
The hotel stands out for its friendly and attentive staff, often highlighted in reviews for their exceptional service. Staff members like Dora and Ruby receive particular commendations. The team’s dedication significantly enhances the overall guest experience, from the front desk to housekeeping.
Cleanliness is another strong point for the hotel with many guests praising the spotless and well-maintained rooms. The hotel provides a comfortable and clean environment, although there are occasional reports of inconsistencies such as stained sheets or musty odors. Despite these issues, the overall feedback on cleanliness remains positive, making it a reliable choice for those prioritizing hygiene.
The rooms themselves receive mixed reviews. On the plus side, guests appreciate the spacious, modern and well-decorated accommodations, equipped with amenities like espresso machines and microwaves. The beds are frequently described as comfortable, contributing to a restful stay. However, some guests have encountered issues with room size, humidity and maintenance problems, such as faulty air conditioning and unprepared rooms at check-in.
Guests find the beach experience particularly favorable due to the hotel's close proximity and included amenities like beach chairs, umbrellas and towels, ensuring a convenient and enjoyable time by the ocean.
The breakfast service brings varied opinions. While some appreciate the complimentary and grab-and-go options along with friendly staff, others find the off-site breakfast arrangement inconvenient and the offerings too basic, especially for vegetarians.
Amenities like the gym and pool also receive mixed reactions. The gym is well-equipped but has restrictive hours and occasional maintenance issues. The pool area is praised for its cozy ambiance but sometimes suffers from cleanliness problems and limited seating.
Parking is a notable drawback with limited and expensive options leading to guest frustration. Street parking is challenging and valet parking, though available, isn't always convenient.
Overall, the Abitta Boutique Hotel provides a comfortable stay marked by excellent location and friendly service, but it has areas such as breakfast variety, room maintenance and parking that potential guests may need to consider.
The Abitta Condado enjoys an exceptional location in San Juan's vibrant Condado area, praised for its close proximity to Condado Beach, local attractions, restaurants, bars and shops. This prime placement makes it an ideal base for exploring the city and enjoying beachside activities. The hotel's comfortable, spacious rooms and friendly staff contribute to a positive experience, although there are mentions of needed updates and soundproofing improvements.
Guests frequently commend the hotel for its excellent breakfast, appreciating the delicious and varied options alongside attentive service, despite some preferring if breakfast was hosted on-site rather than at a partner hotel. Cleanliness is another standout feature with rooms and common areas consistently noted for their exceptional maintenance, thanks to diligent cleaning staff.
The hotel's staff, including notable members like Edith and Irian, are celebrated for their courtesy and helpfulness, significantly enhancing the cozy and welcoming atmosphere. Despite some intermittent issues with WiFi connectivity and the hotel pool being situated at a nearby partner hotel, guests generally find the amenities satisfactory for a budget-friendly stay.
The beds receive mixed reviews with some guests finding them comfortable and others pointing out issues with hardness or older mattresses. The overall European style, basic amenities and undergoing renovations indicate a slightly dated structure, but the reasonable prices and prime location make Abitta Condado a popular choice for short visits and travelers looking to explore San Juan.
The Wave Hotel Condado in San Juan is highly praised for its excellent and central location. Situated in the heart of Condado, the hotel offers convenient access to various restaurants, bars, shops and essential services. Its proximity to the beach and central areas like Condado Beach and Ashford Street adds to its appeal, making it a desirable spot for visitors who enjoy vibrant, walkable neighborhoods.
Guests commend the hotel's staff, consistently describing them as friendly, helpful and accommodating. The front desk, along with specific staff members like Daniel and Amil, receive special recognition for their exceptional service, enhancing the overall guest experience.
The rooms receive a mix of feedback. Many guests find them clean, comfortable and well-equipped with necessary amenities such as a fridge, iron and safe. However, there are complaints about the room size with some finding them too small, especially the bathrooms. Additionally, there are concerns about inconsistent cleanliness with some rooms reported to smell musty or have remnants of cigarette smoke.
Cleanliness is noted as an area needing improvement. While some guests give positive remarks about room cleanliness, there are frequent complaints about dirty linens, towels and common areas like hallways and elevators. The inconsistency in cleaning services and issues with mold, dust and stains have been highlighted by numerous reviews.
The breakfast experience is varied. While some guests commend the breakfast as tasty and enjoyable with a lovely rooftop view, others are disappointed by the lack of breakfast services or find the offerings too basic. The rooftop breakfast area, when available, provides a picturesque setting that some guests appreciate.
The rooftop amenities, particularly the pool and jacuzzi, receive positive comments for their views and convenience. However, the functionality and cleanliness of the hot tub are recurring issues. Some guests report that it does not get hot or is not always clean. Despite these setbacks, the rooftop bar and overall vibe of the area are well received.
Lastly, the beds experience mixed reviews with some guests finding them comfortable and adequately sized, while others report discomfort due to sagging mattresses, noisy beds and stained linens.
In conclusion, The Wave Hotel Condado is appreciated for its prime location, friendly staff and convenient amenities. However, to enhance guest satisfaction, improvements in areas such as cleanliness, room maintenance and breakfast offerings are recommended.
Trópica Beach Hotel has received glowing reviews from guests, especially for its prime location, exceptional cleanliness and outstanding service. Nestled just a block from a beautiful and uncrowded beach, the hotel offers an ideal getaway spot with easy access to a vibrant neighborhood filled with restaurants, bars and local attractions. Its proximity to both the airport and historic Old San Juan further enhances its convenience.
The breakfast experience, though not included daily, is well-received with high quality coffee and divine offerings at the on-site restaurant, Dulce Salado. Similarly, the dinner service is highly praised for its amazing and delicious dishes, complemented by a diverse menu and excellent service. The attached restaurant leaves a lasting impression with superb food and drinks.
The rooms at Trópica Beach Hotel are another highlight, noted for being very clean, modern and beautifully decorated. Guests find them spacious, comfortable and well-equipped with excellent amenities. The hotel's meticulous attention to detail in room decor and cleanliness significantly enhances guest satisfaction.
Cleanliness is a consistent theme with the hotel maintaining exceptionally tidy premises, underscored by modern and stylish bathroom facilities. This commitment to immaculate upkeep assures a comfortable and relaxing stay. The staff further contribute to the hotel's positive reputation with their friendly, helpful and accommodating service, ensuring every guest enjoys a pleasant experience.
The hotel's proximity to the beach, coupled with provided amenities like complimentary beach chairs and towels, makes it a standout choice for beach lovers. Despite some concerns about the mandatory valet parking at $20 per night, the hotel's overall offerings, including cozy and comfortable beds, have left guests highly satisfied.
In summary, Trópica Beach Hotel excels in providing a welcoming, clean and convenient beachside stay with top-notch dining options and a dedicated staff, making it a highly recommended choice for travelers.
The Holiday Inn Express San Juan Condado by IHG is highly regarded for its exceptional location in the vibrant Condado area, just a block from beach access and surrounded by various restaurants, bars, shops, and tourist attractions. This makes it an excellent choice for guests looking to explore the local scene, whether for leisure or business purposes. The hotel is praised for its clean and modern rooms, offering comfort and convenience, with standout features like comfortable beds and impressive ocean views from corner rooms. Minor issues such as a loud air conditioning and narrow bathrooms are noted, but do not significantly affect the overall experience.
Guests appreciate the cleanliness of the hotel, with rooms maintained well and a welcoming atmosphere, despite occasional lapses in common areas. The friendly and attentive staff are consistently praised for their professionalism and willingness to assist, enhancing the guest experience. Names like Angel, Alan, Joel, and Jae are highlighted for their exceptional service.
The breakfast service receives mixed reviews, but many guests commend the variety offered, which includes fruits, pastries, scrambled eggs, and a pancake machine. Despite suggestions for more dietary options and quality enhancements, the breakfast service is generally seen as a positive aspect of the stay. The pool area provides a nice space for relaxation, although some guests found the water cold and sun exposure limited; it remains a valued amenity.
Parking is a notable concern due to the lack of dedicated parking and reliance on valet services with additional fees. Guests are advised to budget for parking costs, as alternatives are not always convenient.
Overall, guests can expect a satisfying stay at the Holiday Inn Express San Juan Condado, characterized by a prime location, clean and comfortable accommodations, attentive staff, and diverse amenities that contribute to a positive experience.
Categories
Beach
3 Star
Pool
Outdoor Pool
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