7,258,491 hotelsin 60 categories
Luxury Hotels in Puerto Rico
150 HOTELS IN PUERTO RICOMost popular user searches in Puerto Rico: hotels with all inclusive packages, hotels near golf courses and 3-star hotels.
Ranking can be influenced by the commissions we receive.
$
+7
Info
Summary of reviews
The Esperanza Inn Guesthouse is a highly recommended place to stay for those looking for a perfect island getaway. The location is ideal with many restaurants, bars, shops and beaches just around the corner. The staff is exceptional, providing warm and welcoming service that makes guests feel like part of the family. The rooms are cozy and comfortable with clean and spacious accommodations that are perfect for families and couples alike. The outdoor pool area is beautiful with a lush garden and hammocks that create a picturesque setting perfect for relaxation. The breakfast is sufficient with hot coffee and breakfast bars available each morning. The beds are top-notch, providing a comfortable night's sleep. Overall, the Esperanza Inn Guesthouse is a dream come true and highly recommended for those looking for a peaceful and comfortable stay on the island of Vieques.
Categories
Luxury
Beach
Pool
Outdoor Pool
$
+9
Info
Escape to a gorgeous spa retreat and lose yourself in the tranquil island life 1.8 miles away from Antonio Rivera Rodríguez Airport.
Categories
Luxury
Honeymoon
Boutique-Style
$
+4
Info
Summary of reviews
Casa de Tortuga Guesthouse excels in providing an idyllic getaway for its guests, largely due to its prime location in the heart of Esperanza. The guesthouse is just steps away from the vibrant Malecón, offering access to an array of local bars and restaurants, and is conveniently close to stunning beaches like Esperanza Beach. This setting allows guests to enjoy leisurely walks to the ocean, indulge in local cuisine, and partake in diverse activities, enhancing their experience with cultural and natural beauty.
The rooms at Casa de Tortuga are consistently lauded for their spaciousness, cleanliness, and cozy atmosphere. Offering a blend of rustic and tropical elements, the accommodations ensure comfort and convenience, with features such as air conditioning, kitchenette facilities, and private terraces. Comfortable beds and well-appointed bathrooms contribute to the restful and inviting ambiance.
Cleanliness is a top priority at Casa de Tortuga, with guests frequently praising the immaculate condition of both rooms and communal areas. The outdoor environment, enriched with lush greenery and a pleasing pool area, adds to the property's allure. Guests are welcomed warmly by the friendly and accommodating staff who go above and beyond to provide a hospitable experience, enriching the stay with local insights and helpful amenities like beach towels and chairs.
The guesthouse’s pool area, though small, is delightfully landscaped and serves as a serene oasis for relaxation, appreciated both for its visual appeal and comforting atmosphere. Guests enjoy the shaded seating areas and lovely lighting, making it a favored feature of the property.
Casa de Tortuga also caters well to beachgoers, with several picturesque beaches just a short walk away. The location, coupled with amenities tailored for beach excursions, like complimentary chairs and towels, underscores the convenience for guests looking to explore the shore or simply unwind by the water.
Overall, Casa de Tortuga Guesthouse offers a charming and romantic retreat filled with thoughtful details, making it an excellent choice for travelers seeking a comfortable, conveniently located, and scenic escape.
The rooms at Casa de Tortuga are consistently lauded for their spaciousness, cleanliness, and cozy atmosphere. Offering a blend of rustic and tropical elements, the accommodations ensure comfort and convenience, with features such as air conditioning, kitchenette facilities, and private terraces. Comfortable beds and well-appointed bathrooms contribute to the restful and inviting ambiance.
Cleanliness is a top priority at Casa de Tortuga, with guests frequently praising the immaculate condition of both rooms and communal areas. The outdoor environment, enriched with lush greenery and a pleasing pool area, adds to the property's allure. Guests are welcomed warmly by the friendly and accommodating staff who go above and beyond to provide a hospitable experience, enriching the stay with local insights and helpful amenities like beach towels and chairs.
The guesthouse’s pool area, though small, is delightfully landscaped and serves as a serene oasis for relaxation, appreciated both for its visual appeal and comforting atmosphere. Guests enjoy the shaded seating areas and lovely lighting, making it a favored feature of the property.
Casa de Tortuga also caters well to beachgoers, with several picturesque beaches just a short walk away. The location, coupled with amenities tailored for beach excursions, like complimentary chairs and towels, underscores the convenience for guests looking to explore the shore or simply unwind by the water.
Overall, Casa de Tortuga Guesthouse offers a charming and romantic retreat filled with thoughtful details, making it an excellent choice for travelers seeking a comfortable, conveniently located, and scenic escape.
Categories
Luxury
Beach
Romantic
$
+7
Info
Categories
Luxury
Casino
Beachfront
$
+4
Info
Summary of reviews
West Coast Inn enjoys a prime location that appeals broadly to travelers. It is conveniently situated near various points of interest including beaches, restaurants and shops, making it an excellent base for exploring the Rincón area. Guests appreciate its central yet peaceful setting, offering easy access to numerous culinary options and a nearby supermarket.
Rooms at West Coast Inn emphasize practicality and comfort with consistent praise for their cleanliness, spaciousness and amenities such as microwaves, fridges and coffee makers. Though some furnishings could use updates and minor repairs, the overall room quality is deemed satisfactory and provides good value due to comfortable beds and sufficient storage.
While reviews on cleanliness are mixed, many guests report positive experiences, highlighting clean and spacious rooms equipped with essential amenities. Areas needing improvement include consistent cleaning, dated bathrooms and the pool area. Nonetheless, the friendly and problem-solving staff add to the pleasant experience.
The hotel staff are frequently commended for their friendly and professional demeanor, maintaining a welcoming atmosphere. Specific employees like Silvia and Ángel Rivera are noted for their excellent customer service, contributing positively to the guest experience.
Guests seeking reliable WiFi might face challenges, as many reviews highlight issues with connectivity, speed and availability, suggesting a need for improvement in this area.
The pool area receives varied feedback; while many guests find it clean, large and serene, some point out maintenance issues and suggest enhancements such as better lighting and more chairs. The pool remains a popular feature despite these areas for improvement.
Parking at West Coast Inn is greatly appreciated for its ample and secure options, facilitating easy access to vehicles and nearby attractions. While lighting improvements are suggested, the parking facilities are generally well-received.
The hotel is recognized for its family-friendly environment, featuring comfortable beds and a pleasant ambiance conducive to family stays. Despite occasional noise, it remains a favorable option for family accommodations.
Beds receive predominantly positive feedback for comfort with mentions of new beds adding to the overall positive experience. Some isolated issues with bed quality are noted but are not prevalent.
The outdoor pool, praised for its peaceful and clean environment, is another highlighted feature, though it could benefit from better maintenance and additional lighting.
West Coast Inn’s pet-friendly policy adds to its appeal, accommodating guests traveling with pets while ensuring a balanced environment for everyone.
Overall, West Coast Inn is recommended for its strategic location, helpful staff and comfortable rooms, making it a suitable choice for a pleasant stay in the Rincón area with some areas requiring improvements to potentially enhance guest satisfaction further.
Rooms at West Coast Inn emphasize practicality and comfort with consistent praise for their cleanliness, spaciousness and amenities such as microwaves, fridges and coffee makers. Though some furnishings could use updates and minor repairs, the overall room quality is deemed satisfactory and provides good value due to comfortable beds and sufficient storage.
While reviews on cleanliness are mixed, many guests report positive experiences, highlighting clean and spacious rooms equipped with essential amenities. Areas needing improvement include consistent cleaning, dated bathrooms and the pool area. Nonetheless, the friendly and problem-solving staff add to the pleasant experience.
The hotel staff are frequently commended for their friendly and professional demeanor, maintaining a welcoming atmosphere. Specific employees like Silvia and Ángel Rivera are noted for their excellent customer service, contributing positively to the guest experience.
Guests seeking reliable WiFi might face challenges, as many reviews highlight issues with connectivity, speed and availability, suggesting a need for improvement in this area.
The pool area receives varied feedback; while many guests find it clean, large and serene, some point out maintenance issues and suggest enhancements such as better lighting and more chairs. The pool remains a popular feature despite these areas for improvement.
Parking at West Coast Inn is greatly appreciated for its ample and secure options, facilitating easy access to vehicles and nearby attractions. While lighting improvements are suggested, the parking facilities are generally well-received.
The hotel is recognized for its family-friendly environment, featuring comfortable beds and a pleasant ambiance conducive to family stays. Despite occasional noise, it remains a favorable option for family accommodations.
Beds receive predominantly positive feedback for comfort with mentions of new beds adding to the overall positive experience. Some isolated issues with bed quality are noted but are not prevalent.
The outdoor pool, praised for its peaceful and clean environment, is another highlighted feature, though it could benefit from better maintenance and additional lighting.
West Coast Inn’s pet-friendly policy adds to its appeal, accommodating guests traveling with pets while ensuring a balanced environment for everyone.
Overall, West Coast Inn is recommended for its strategic location, helpful staff and comfortable rooms, making it a suitable choice for a pleasant stay in the Rincón area with some areas requiring improvements to potentially enhance guest satisfaction further.
Categories
Luxury
Family
Dog Friendly
$
+6
Info
Categories
Luxury
Pool
Private Pool
Outdoor Pool
Parking
$
+7
Info
Summary of reviews
El Conquistador Resort in Puerto Rico is a paradise for families and pool enthusiasts. The hotel boasts a fantastic location with stunning views and plenty of amenities. The Coqui Waterpark with its multiple fun slides is a hit with kids, while parents can unwind on sun loungers. The outdoor pools are luxurious and crystal-clear and the lazy river and infinity pool offer relaxation and amazing views. Although some reviewers suggest that the pools need maintenance and upgrades, the majority praise the fabulous pool area, water park and private island. The private island captures the essence of relaxation with its beautiful beach and clear water. The hotel is family-friendly and the staff are friendly, pleasant and accommodating. While the breakfast and dinner have received some criticism, the food has good overall quality and the resort is kept clean and maintained. Overall, staying at this resort is a great choice for families looking for a fun and relaxing vacation with everything they need in one place.
Categories
Luxury
Golf
Pool
Infinity Pool
Panoramic View Pool
Pool Water Slide
Pool Lap Lanes
Water Park
Lazy River
Outdoor Pool
$
+7
Luxury
Summary of reviews related to the 'Luxury' category
Blue Horizon Boutique Resort offers an exceptional stay for those seeking a luxurious Caribbean escape. Guests consistently describe their experience as unforgettable, with the resort boasting exquisite facilities and superb cuisine. The general ambiance resembles a luxurious oceanfront ranch or hacienda, providing a serene and quiet retreat. The hospitality stands out with a welcoming atmosphere that makes guests feel as if they've planned their stay well in advance. For those who appreciate boutique charm with 5-star treatment, this resort emerges as a top choice in Vieques. Despite some remarks on pricing, the overall experience leaves many not wanting to leave and highly recommending this excellent place to others.
$
+2
Info
Summary of reviews
The Courtyard by Marriott Isla Verde Beach Resort is the ultimate family vacation spot in San Juan. With easy access to main highways, exploring the city is a breeze. Families with children will love the resort's family-friendly atmosphere and plethora of activities for the little ones. Room service is a big hit with the grandkids and large groups have plenty of room to gather together. We met many kind and friendly guests during our stay and thoroughly enjoyed everything the resort had to offer. We can't wait to come back with our family in tow!
Categories
Luxury
Beachfront
Beach
$
+3
Info
Summary of reviews
DoubleTree by Hilton San Juan is lauded for its outstanding location, placing guests conveniently close to both the beach and a variety of restaurants, shops, and local attractions. Its central position near both the historic charm of Viejo San Juan and modern amenities, such as a 24-hour supermarket, makes it a preferred choice for travelers. Guests highlight the safe and pleasant neighborhood, with many attractions within walking distance, and appreciate the nearby beach club service, which adds an extra layer of convenience to their stay.
The breakfast experience is generally positive, with a variety of hot and cold dishes that many find satisfying and enjoyable. While some guests mention concerns about cost and the limited selection of healthy options, the quality and variety largely receive favorable mentions, making breakfast a pleasant start to the day for many.
Rooms are praised for their aesthetic appeal, cleanliness, and comfort. Guests consistently mention the quiet atmosphere and comfortable beds, with rooms offering pool views or balconies enhancing the experience. Despite some concerns about room size and limited counter space, the staff's exceptional service and attention to detail help maintain a positive experience.
Cleanliness throughout the hotel is highly regarded, contributing to a comfortable and inviting environment. The attentive service provided by both the housekeeping and maintenance teams ensures a well-kept property, which guests appreciate.
The staff at DoubleTree by Hilton San Juan receive high accolades for their exceptional service and warm hospitality. Courteous, accommodating, and friendly, the staff, including standout individuals like William and Jarimarie, significantly enhance the guest experience. Their dedication to providing excellent service and creating a welcoming atmosphere leaves a lasting impression, making the hotel an ideal place to stay in San Juan.
The breakfast experience is generally positive, with a variety of hot and cold dishes that many find satisfying and enjoyable. While some guests mention concerns about cost and the limited selection of healthy options, the quality and variety largely receive favorable mentions, making breakfast a pleasant start to the day for many.
Rooms are praised for their aesthetic appeal, cleanliness, and comfort. Guests consistently mention the quiet atmosphere and comfortable beds, with rooms offering pool views or balconies enhancing the experience. Despite some concerns about room size and limited counter space, the staff's exceptional service and attention to detail help maintain a positive experience.
Cleanliness throughout the hotel is highly regarded, contributing to a comfortable and inviting environment. The attentive service provided by both the housekeeping and maintenance teams ensures a well-kept property, which guests appreciate.
The staff at DoubleTree by Hilton San Juan receive high accolades for their exceptional service and warm hospitality. Courteous, accommodating, and friendly, the staff, including standout individuals like William and Jarimarie, significantly enhance the guest experience. Their dedication to providing excellent service and creating a welcoming atmosphere leaves a lasting impression, making the hotel an ideal place to stay in San Juan.
Categories
Luxury
Beach
Sustainability Journey
$
+6
Luxury
A well-known resort situated in the Condado district, offering a variety of facilities and services. Its prominent location and resort status contribute to its consideration as a high-end option.
Summary of reviews related to the 'Luxury' category
If you're looking for a luxurious stay in Puerto Rico, look no further than The Condado Plaza Hotel. Guests can't stop raving about the beauty of this hotel with gorgeous pools and beaches that make for a truly unforgettable experience. The facility itself is stunning with a lobby that impresses the moment you step through the doors. And while some hotels may disappoint with dirty rooms and grubby carpets, The Condado Plaza Hotel rises above the rest with pristine accommodations that make guests feel like royalty. Although some may find it pricey, we think it's worth every penny for a four-star experience. In fact, guests say that the Ponce Hilton Golf & Casino doesn't hold a candle to this stunning hotel. Book your stay now and bask in the luxury of The Condado Plaza Hotel.
$
+3
Luxury
This boutique hotel provides an intimate and potentially exclusive lodging experience. Boutique properties are often curated for a discerning clientele seeking unique and upscale accommodations.
$
+7
Info
Summary of reviews
Residence Inn by Marriott San Juan Isla Verde is highly praised for its strategic location, providing easy access to Isla Verde West Beach, numerous dining options, and the San Juan Airport, all contributing to a seamless and pleasant travel experience. Guests find the proximity to historical sites like Old San Juan particularly convenient for cultural exploration. The serene ambiance and surrounding amenities, such as a nearby 24/7 supermarket, further enhance the appeal, making it an ideal base for relaxation and exploration.
The hotel offers a good buffet-style American breakfast, appreciated for its inclusion and friendly service from the staff, although some guests suggest improvements in variety and freshness. Despite certain drawbacks, the breakfast experience is generally seen as a positive addition to the stay.
Rooms at the Residence Inn are noted for their spaciousness and modern design, featuring a living/dining area, kitchen, and well-appointed bathroom—ideal for both short and extended stays. Though there are isolated reports of minor issues, the overall cleanliness and comfort surpass expectations, with daily housekeeping contributing to a consistently high standard.
Cleanliness across the hotel is emphasized, with guests frequently commending the tidy rooms and common areas. The property is well-maintained, featuring inviting spaces such as the clean pool area, and the staff is responsive to any concerns, ensuring an immaculate environment.
The staff is a standout feature, characterized by their friendliness and attentiveness. Guests frequently mention exceptional customer service, with individual staff members receiving special accolades for their helpful nature. Despite occasional feedback for improvement, the majority appreciate the warm interactions and support, enhancing the overall experience.
The pool area is a delightful aspect of the hotel, praised for its cleanliness, excellent maintenance, and family-friendly facilities, including a kid-friendly splash area. Extended operating hours add value, while skilled poolside service includes attentive bartending, contributing to an enjoyable and relaxing atmosphere.
Comfortable beds in spacious rooms are highlighted as conducive to restful sleep. While some reports of hard beds exist, the general consensus applauds the comfort offered, complementing the hotel’s other amenities like the pool and breakfast. Overall, Residence Inn by Marriott San Juan Isla Verde provides a satisfying blend of comfort, service, and convenience, making it a preferred choice for both leisure and business travelers.
The hotel offers a good buffet-style American breakfast, appreciated for its inclusion and friendly service from the staff, although some guests suggest improvements in variety and freshness. Despite certain drawbacks, the breakfast experience is generally seen as a positive addition to the stay.
Rooms at the Residence Inn are noted for their spaciousness and modern design, featuring a living/dining area, kitchen, and well-appointed bathroom—ideal for both short and extended stays. Though there are isolated reports of minor issues, the overall cleanliness and comfort surpass expectations, with daily housekeeping contributing to a consistently high standard.
Cleanliness across the hotel is emphasized, with guests frequently commending the tidy rooms and common areas. The property is well-maintained, featuring inviting spaces such as the clean pool area, and the staff is responsive to any concerns, ensuring an immaculate environment.
The staff is a standout feature, characterized by their friendliness and attentiveness. Guests frequently mention exceptional customer service, with individual staff members receiving special accolades for their helpful nature. Despite occasional feedback for improvement, the majority appreciate the warm interactions and support, enhancing the overall experience.
The pool area is a delightful aspect of the hotel, praised for its cleanliness, excellent maintenance, and family-friendly facilities, including a kid-friendly splash area. Extended operating hours add value, while skilled poolside service includes attentive bartending, contributing to an enjoyable and relaxing atmosphere.
Comfortable beds in spacious rooms are highlighted as conducive to restful sleep. While some reports of hard beds exist, the general consensus applauds the comfort offered, complementing the hotel’s other amenities like the pool and breakfast. Overall, Residence Inn by Marriott San Juan Isla Verde provides a satisfying blend of comfort, service, and convenience, making it a preferred choice for both leisure and business travelers.
Categories
Luxury
Family
Dog Friendly
$
+11
Info
Summary of reviews
Wyndham Palmas Beach and Golf Boutique Resort enjoys high praise for its prime location, beautiful surroundings and well-maintained landscaping. The easy access to various coastal regions and the security of the gated community add to the overall convenience and safety appreciated by guests. The resort's on-site amenities, such as the welcoming lobby, café and spectacular views, enhance the guest experience, making it an ideal spot for relaxation and exploration.
The rooms at the resort are often highlighted for their spaciousness, comfort and cleanliness. Guests commend the comfortable beds and the quietness of the rooms, which contribute to a pleasant stay. Although there are occasional mentions of outdated facilities and lapses in hygiene, the generally positive feedback emphasizes the roominess and comfort provided.
Cleanliness across the resort also receives commendations with many guests finding the facilities well-kept and the staff friendly. Specific issues are occasionally noted, but the overall sentiment reflects satisfaction with the resort's upkeep and the welcoming environment created by the attentive staff.
The resort's staff stands out for their friendliness and hospitality with guests consistently praising their helpfulness and the excellent service at the front desk. While there are minor concerns regarding the staff being short-staffed at the pool bar, the overall impression is one of a supportive and accommodating team.
One of the resort's most celebrated features is its pool area. Guests rave about the beautiful pool design, the relaxing ambiance and the variety of pool options catering to different preferences. Despite isolated issues with pool cleanliness, the majority of reviews highlight the pools as a key asset, complementing the picturesque surroundings and enhancing the overall resort experience.
The breakfast at the resort has mixed reviews. Many guests enjoy the delicious, high-quality offerings, particularly when dining on the outside patio of Trova. However, a significant number express concerns over the variety and value, suggesting room for improvement in the breakfast service.
Similarly, the dinner experience receives mixed feedback. While the food quality and service at Trova are praised, guests often point out the limited menu variety, high prices and portion sizes as areas needing enhancement. Families with children find the menu less accommodating, often leading them to dine elsewhere.
The beach near the resort is a topic of mixed opinions. Some guests appreciate its beauty, but many find the sea conditions unsafe and the beach itself poorly maintained. As a result, many prefer to enjoy the resort's other amenities instead.
Despite occasional shortcomings in some areas, the overall reviews of Wyndham Palmas Beach and Golf Boutique Resort are largely positive with its prime location, attentive staff, comfortable accommodations and delightful pool area being the most frequently praised aspects.
The rooms at the resort are often highlighted for their spaciousness, comfort and cleanliness. Guests commend the comfortable beds and the quietness of the rooms, which contribute to a pleasant stay. Although there are occasional mentions of outdated facilities and lapses in hygiene, the generally positive feedback emphasizes the roominess and comfort provided.
Cleanliness across the resort also receives commendations with many guests finding the facilities well-kept and the staff friendly. Specific issues are occasionally noted, but the overall sentiment reflects satisfaction with the resort's upkeep and the welcoming environment created by the attentive staff.
The resort's staff stands out for their friendliness and hospitality with guests consistently praising their helpfulness and the excellent service at the front desk. While there are minor concerns regarding the staff being short-staffed at the pool bar, the overall impression is one of a supportive and accommodating team.
One of the resort's most celebrated features is its pool area. Guests rave about the beautiful pool design, the relaxing ambiance and the variety of pool options catering to different preferences. Despite isolated issues with pool cleanliness, the majority of reviews highlight the pools as a key asset, complementing the picturesque surroundings and enhancing the overall resort experience.
The breakfast at the resort has mixed reviews. Many guests enjoy the delicious, high-quality offerings, particularly when dining on the outside patio of Trova. However, a significant number express concerns over the variety and value, suggesting room for improvement in the breakfast service.
Similarly, the dinner experience receives mixed feedback. While the food quality and service at Trova are praised, guests often point out the limited menu variety, high prices and portion sizes as areas needing enhancement. Families with children find the menu less accommodating, often leading them to dine elsewhere.
The beach near the resort is a topic of mixed opinions. Some guests appreciate its beauty, but many find the sea conditions unsafe and the beach itself poorly maintained. As a result, many prefer to enjoy the resort's other amenities instead.
Despite occasional shortcomings in some areas, the overall reviews of Wyndham Palmas Beach and Golf Boutique Resort are largely positive with its prime location, attentive staff, comfortable accommodations and delightful pool area being the most frequently praised aspects.
Categories
Luxury
Golf
Beach
$
+7
Info
Categories
Luxury
Golf
Spa
$
+2
Luxury
This beachfront property is included in a list of luxury hotels in San Juan. Its prime location directly on the beach provides an exclusive coastal experience.
$
+6
Info
Summary of reviews
The Courtyard by Marriott San Juan Miramar receives positive reviews for its exceptional location, offering guests convenient access to San Juan's vibrant attractions. Situated in the lively Miramar neighborhood, the hotel serves as a centralized hub for exploring the historical and modern aspects of the city, with easy access to restaurants, stores, the airport, Old Town, and the cruise terminal.
Guests appreciate the breakfast experience at the hotel, noting the prompt and friendly service at the on-site restaurant. Despite some finding the cost a bit high or encountering occasional misunderstandings about breakfast inclusivity, the quality of service consistently receives commendation. During peak times, breakfast can be crowded, which is something guests might need to prepare for.
The rooms at the hotel are regarded as spotlessly clean and comfortable, creating a restful environment for guests. However, there is a consensus that the rooms would benefit from renovations to modernize the furniture and increase amenities. Space is reportedly limited, and some rooms lack desirable views, with occasional maintenance issues like a slight mold smell requiring attention. Despite these drawbacks, cleanliness is consistently praised throughout the property.
The staff at the Courtyard by Marriott San Juan Miramar stand out for their friendly and helpful service, frequently described as professional and knowledgeable. Individual team members, such as Joel in the restaurant and the entrance personnel, are particularly commended for their welcoming demeanor. Staff interactions generally contribute to a warm atmosphere, leaving a lasting positive impression on guests.
Overall, this hotel is well-regarded for its prime location, cleanliness, and attentive staff, providing a comfortable stay for visitors looking to explore San Juan.
Guests appreciate the breakfast experience at the hotel, noting the prompt and friendly service at the on-site restaurant. Despite some finding the cost a bit high or encountering occasional misunderstandings about breakfast inclusivity, the quality of service consistently receives commendation. During peak times, breakfast can be crowded, which is something guests might need to prepare for.
The rooms at the hotel are regarded as spotlessly clean and comfortable, creating a restful environment for guests. However, there is a consensus that the rooms would benefit from renovations to modernize the furniture and increase amenities. Space is reportedly limited, and some rooms lack desirable views, with occasional maintenance issues like a slight mold smell requiring attention. Despite these drawbacks, cleanliness is consistently praised throughout the property.
The staff at the Courtyard by Marriott San Juan Miramar stand out for their friendly and helpful service, frequently described as professional and knowledgeable. Individual team members, such as Joel in the restaurant and the entrance personnel, are particularly commended for their welcoming demeanor. Staff interactions generally contribute to a warm atmosphere, leaving a lasting positive impression on guests.
Overall, this hotel is well-regarded for its prime location, cleanliness, and attentive staff, providing a comfortable stay for visitors looking to explore San Juan.
Categories
Luxury
Free Wi-Fi
Business
$
+5
Info
Summary of reviews
La Terraza de San Juan is an enchanting boutique hotel located in the heart of Old San Juan. Guests highly praise its central location, which allows easy exploration of the city's historic sites, vibrant restaurants and eclectic shops, all within walking distance. Despite its prime setting, the hotel maintains a peaceful atmosphere thanks to its position on a quieter, residential street. The beautiful rooftop terrace, offering stunning views of the city, adds an extra touch of charm to the stay.
The breakfast at La Terraza de San Juan is generally well-received, often described as wonderful and delicious, particularly highlighting the high-quality café con leche. However, some guests have noted inconsistencies in the breakfast service availability, particularly on Mondays and Tuesdays, which can be a disappointment.
Rooms in the hotel are cleaned to a high standard, spacious and exude historical charm with their high ceilings and tiled floors. The beds are frequently commended for their comfort, contributing to a restful night's sleep. Certain areas, however, could benefit from maintenance – some ground floor rooms lack natural light and there have been occasional issues with air conditioning and furnishings.
The hotel's cleanliness is consistently mentioned positively with spotless rooms and well-maintained common areas. Its historical architecture and authentic Puerto Rican charm significantly enhance the guest experience. Despite minor inconveniences like squeaky beds or maintenance issues, the overall sentiment towards the cleanliness and comfort remains positive.
The staff at La Terraza de San Juan are often highlighted for their exceptional friendliness and helpfulness. The welcoming and bilingual front desk staff play a significant role in making guests feel at home, providing valuable insights and recommendations about the local area. While there are rare comments about unresponsiveness, the vast majority of reviews commend the staff's dedication.
Wi-Fi availability is somewhat inconsistent; while some guests report good connectivity, others experience slow or unreliable internet, which could be a concern for those requiring stable access.
The rooftop pool, although small, is appreciated for its spectacular city views and relaxing atmosphere. Despite some maintenance issues such as cloudy water and visible cables, guests generally enjoy the rooftop experience.
Families find La Terraza de San Juan to be a great accommodation option thanks to its spacious, clean rooms and the lovely rooftop pool. The hotel's charming old Spanish style combined with modern amenities and helpful staff make it an appealing choice for a family stay.
In conclusion, La Terraza de San Juan combines historical charm, a prime location and friendly service, making it an ideal choice for travelers seeking a cozy and authentic boutique hotel experience in Old San Juan.
The breakfast at La Terraza de San Juan is generally well-received, often described as wonderful and delicious, particularly highlighting the high-quality café con leche. However, some guests have noted inconsistencies in the breakfast service availability, particularly on Mondays and Tuesdays, which can be a disappointment.
Rooms in the hotel are cleaned to a high standard, spacious and exude historical charm with their high ceilings and tiled floors. The beds are frequently commended for their comfort, contributing to a restful night's sleep. Certain areas, however, could benefit from maintenance – some ground floor rooms lack natural light and there have been occasional issues with air conditioning and furnishings.
The hotel's cleanliness is consistently mentioned positively with spotless rooms and well-maintained common areas. Its historical architecture and authentic Puerto Rican charm significantly enhance the guest experience. Despite minor inconveniences like squeaky beds or maintenance issues, the overall sentiment towards the cleanliness and comfort remains positive.
The staff at La Terraza de San Juan are often highlighted for their exceptional friendliness and helpfulness. The welcoming and bilingual front desk staff play a significant role in making guests feel at home, providing valuable insights and recommendations about the local area. While there are rare comments about unresponsiveness, the vast majority of reviews commend the staff's dedication.
Wi-Fi availability is somewhat inconsistent; while some guests report good connectivity, others experience slow or unreliable internet, which could be a concern for those requiring stable access.
The rooftop pool, although small, is appreciated for its spectacular city views and relaxing atmosphere. Despite some maintenance issues such as cloudy water and visible cables, guests generally enjoy the rooftop experience.
Families find La Terraza de San Juan to be a great accommodation option thanks to its spacious, clean rooms and the lovely rooftop pool. The hotel's charming old Spanish style combined with modern amenities and helpful staff make it an appealing choice for a family stay.
In conclusion, La Terraza de San Juan combines historical charm, a prime location and friendly service, making it an ideal choice for travelers seeking a cozy and authentic boutique hotel experience in Old San Juan.
Categories
Luxury
Health & Safety
Historic
$
+9
Luxury
A boutique hotel and residences located in the Miramar area. Boutique hotels often offer a more exclusive and personalized luxury experience compared to larger properties.
Categories
1
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