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Summary of reviewsBLUESEA Lagos de Cesar is highly praised for its enviable location in Puerto Santiago. Nestled next to the stunning Los Gigantes mountains and close to La Arena beach, it offers breathtaking views and a peaceful residential atmosphere, perfect for relaxation and sightseeing. The hotel’s proximity to bus stops, shops, bars, restaurants and key attractions adds convenience, making it a recommended choice for travelers seeking a well-situated stay.
Breakfast at the hotel is generally well-received, noted for its ample portions and variety. Despite some criticisms regarding menu monotony and the quality of certain items, guests often find it the most satisfying meal of the day. Dinner, too, receives mixed feedback with themed nights and tasty dishes being appreciated, although the variety and quality of food sometimes fall short of four-star standards.
The rooms are a highlight, admired for their spaciousness, cleanliness and comfort. Guests enjoy large beds, substantial balconies with great views and additional living spaces like terraces and fridges. Despite some areas needing renovation and minor maintenance issues, the overall room quality contributes significantly to guest satisfaction.
Cleanliness throughout the hotel is commendable with immaculate rooms and common areas thanks to the diligent housekeeping staff. The exceptional service extends to all hotel personnel, who are frequently praised for their friendliness, attentiveness and efficiency. The staff's dedication greatly enhances the pleasant atmosphere of the hotel, making guests feel valued and comfortable.
The hotel's free WiFi is generally reliable with good connectivity enhancing the overall experience. The pool, despite its cleanliness and pleasant atmosphere, has received mixed reviews due to maintenance issues and safety concerns. Guests appreciate the clean and refreshing water but note the need for repairs and better management of loungers.
Families find the hotel serene and suitable for a relaxing getaway with animation programs and a dedicated lifeguard enhancing the stay. However, the lack of specific children's activities might not fully satisfy families seeking a wide range of entertainment.
Opinions on the beds are divided; while many praise their comfort and cleanliness, others find the mattresses too hard or old. Noise disturbances from air conditioning units and occasional reports of broken beds detract from the overall sleeping experience for some.
The hotel's four-star rating is questioned by several guests, who feel it lacks the standards expected of such an establishment. Improvements in food quality, room maintenance and overall facilities are suggested to better align with its claimed rating.
In summary, BLUESEA Lagos de Cesar offers a serene and conveniently located base for travelers, highlighted by spacious rooms, excellent staff service and good cleanliness. While there are areas needing improvement, the overall experience remains positive, especially for guests valuing comfort, location and friendly service. Show more
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4-Star Hotel
This hotel has a central location and modern stylings, making it popular with holidaymakers of all ages. It offers free Wi-Fi and a pool. The hotel provides easy access to local amenities and attractions.
Hotel with Children's Pool
The hotel features an outdoor swimming pool with a designated kids area and a separate children's pool. These facilities, along with a mini club, cater to families with young children.
Double or Twin RoomThis large, air-conditioned room comes with a separate seating area with a sofa.
Single RoomThis large, air-conditioned room comes with a separate seating area with a sofa.
Standard Quadruple RoomThe quadruple room provides air conditioning. The unit offers 4 beds.
Standard Double or Twin Room with Sea ViewThe twin/double room features air conditioning. The unit has 2 beds.
Double RoomThe double room offers air conditioning. The unit has 2 beds.
Guest Reviews
7.2
Good
Location
BLUESEA Lagos de Cesar enjoys an enviable location in Puerto Santiago, offering guests easy access to various attractions and amenities. Nestled next to the impressive Los Gigantes mountains, guests can enjoy breathtaking natural surroundings and picturesque sunsets by the sea. The hotel is conveniently close to La Arena beach, making it perfect for those who love to sunbathe and swim.
The location proves ideal for both walking and accessing public transportation with bus stops just a short distance away. This allows for seamless exploration of the island. The area is quiet and residential, ensuring a peaceful atmosphere for relaxation. Moreover, proximity to shops, bars and restaurants adds convenience and variety to guests' stays.
For island tours, the hotel's position is advantageous, being close to key services and attractions while remaining tranquil in the evenings. Guests appreciate the nearby facilities, including car rental places and a promenade perfect for leisurely strolls.
Overall, the hotel's superb location, combined with friendly staff and good amenities, makes it a highly recommended choice for travelers seeking a comfortable and well-situated stay in Puerto Santiago.
Breakfast
The breakfast at BLUESEA Lagos de Cesar garners mixed reviews from guests, though it leans towards the positive side. Many mention that the buffet is fully satisfactory and abundant, providing a plentiful and varied selection of food. Highlights include tasty churros, a generous assortment of dishes and a generally filling experience. Guests often praise the breakfast as being good and even consider it the best meal of the day.
However, there are criticisms regarding the monotony of the menu with some noting that the offerings remained unchanged throughout their stay. The variety, especially when it comes to fresh fruits and cheeses, seems to be lacking and some guests felt that the quality of certain items, particularly the cold cuts, could be improved. Specific complaints also include the absence of basics like bacon and salad during breakfast, as well as a limited selection of sweet items.
Overall, the breakfast at BLUESEA Lagos de Cesar is well-regarded for its ample portions and decent variety, despite some repetitive and low-quality elements. This makes it a reasonable choice for those prioritizing convenience and quantity.
Dinner
Guests had mixed experiences with dinner at BLUESEA Lagos de Cesar. Many appreciated the themed dinners, such as nights dedicated to Canary Islands or Italian cuisine, noting improvements from previous visits. Some praised the tasty and elaborate dishes, describing them as very good with a wide selection and ample portions. However, a significant number of reviews highlighted issues with food variety and quality. Many diners found the offerings repetitive with dishes often repeating and sometimes served cold. Some described the food as average or even poor, feeling it fell short of a 4-star hotel's standards. Overall, while some guests enjoyed their meals, others were disappointed by the lack of variety and the overall quality of the dining experience.
Rooms
BLUESEA Lagos de Cesar boasts notably spacious and comfortable rooms that many guests find to be both clean and well-maintained. Rooms often feature large beds that cater to those who prefer firmer mattresses and many come with generously sized balconies offering great views. A consistent highlight is the ample space, often compared to the size of an apartment, which provides a high level of comfort for travelers.
The room service and cleaning staff receive praise for their thoroughness, ensuring the rooms are kept tidy and presentable. Many guests appreciate the additional living spaces, such as small living rooms with fridges and terraces, which enhance the overall stay experience.
However, some aspects of the rooms, including decor and certain fixtures, are viewed as outdated and in need of renovation. Specific issues such as broken door handles, less-than-ideal hot water supply and dated wooden furniture detract slightly from the otherwise positive experience.
While some guests had their initial room preferences mishandled, these issues were largely resolved to their satisfaction by the helpful hotel staff. Overall, the combination of spaciousness, cleanliness and comfort in the rooms makes BLUESEA Lagos de Cesar a commendable choice, especially for those valuing roominess and a good night's sleep.
Beds
The beds at BLUESEA Lagos de Cesar receive mixed reviews from guests. On the positive side, many visitors appreciate the comfortable and clean beds with numerous pillows enhancing the overall coziness. Some even highlight the firm high-quality mattresses, which contribute to a pleasant sleeping experience. Guests also mention the spacious bedrooms and large terraces, adding to the accommodation's appeal.
However, several guests note issues with bed comfort. Some describe the mattresses as extremely hard, old or lumpy, causing discomfort and difficulty in resting. Reports of broken beds and disturbances from noise, such as air conditioning units, further detract from the sleeping experience for some visitors. Overall, while many find the beds comfortable, there is a notable portion of guests who feel that the mattresses and beds need improvement.
Cleanliness
BLUESEA Lagos de Cesar boasts exceptional cleanliness, often described as immaculate and spotless by guests. Rooms are consistently praised for being very clean with a fresh smell and tidy appearance. Daily cleaning is a standard practice, though occasional reviews mentioned bi-daily service. The cleanliness of the common areas is also highly regarded, contributing to the overall pristine environment. Despite some minor issues such as dirty carpets in corridors and occasional lapses in cleaning frequency, the overall hygiene and cleanliness of the hotel remain commendable. Coupled with efficient and friendly staff, guests typically enjoy a comfortable stay. The hotel's commitment to cleanliness and eco-friendly practices makes it a good choice for travelers valuing hygiene and sustainability.
Staff
BLUESEA Lagos de Cesar, located in a prime spot, stands out primarily due to its exceptional staff. The guest reviews consistently highlight the friendliness, attentiveness and helpful nature of the hotel's personnel. Whether it’s receptionists, waiters, housekeepers or kitchen staff, the commendations pour in from all corners. The staff is described as delightful, personable and always willing to go above and beyond to ensure a pleasant stay.
Guests frequently point out the efficiency and warmth with which they are treated, noting how the staff is always at their disposal and ready to assist with a smile. The cleaning staff also gets special mentions for their kindness and dedication to maintaining cleanliness. The overall treatment by the staff is often regarded as excellent, making guests feel welcome and well-cared-for throughout their stay.
There are a few remarks about the inconsistency in friendliness, yet the overwhelming majority of comments praise the team for their exceptional service. The high level of attentiveness and the courteous behavior of the employees significantly contribute to the pleasant atmosphere of the hotel. With such a dedicated team, BLUESEA Lagos de Cesar manages to provide an inviting and comfortable environment where guests feel valued and respected.
Wi-Fi
BLUESEA Lagos de Cesar offers a reliable WiFi experience that many guests have found satisfactory. The internet quality is generally good with some reviews highlighting superb connectivity. Guests appreciate that the WiFi is free and several noted the combination of good housekeeping and fast internet as a positive aspect of their stay. Although WiFi performance can be inconsistent at times with some guests reporting it worked sporadically, the overall sentiment regarding the internet is favorable. Additionally, the inclusion of international TV channels adds to the satisfactory online experience at the hotel.
Pool
The pool at BLUESEA Lagos de Cesar has received mixed feedback from guests. Many appreciated the pool, describing it as great, lovely, nice, clean and pleasant. The pool area is noted for its general cleanliness and being equipped with enough loungers, although some found that there weren’t always enough loungers available, leading to a scramble to secure a spot.
Several reviewers enjoyed the temperature and cleanliness of the water with some mentioning it was very large and good for swimming. The fun atmosphere around the pool during the day added a pleasant touch for some visitors.
However, there were significant concerns about the pool's overall condition. Some guests reported broken tiles, black spots, mold and described the pool as neglected and deteriorated. Limited pool hours, closing at 6 PM, were also a point of criticism. A few users mentioned that the pool was quite small, especially considering the size of the hotel and that the children's pool was extremely small as well.
Safety concerns were raised with broken loungers, slippery tiles and missing tiles that could cause injuries. The pool's depth was also a problem for some, being too deep for those who can't swim and having no middle ground between adults' and children's pools.
Despite the enticing appeal of a clean and refreshing pool, the issues with maintenance and safety need to be addressed to enhance the guest experience.
Family
BLUESEA Lagos de Cesar offers a serene and calm atmosphere by the pool, perfect for families seeking a relaxing getaway. The hotel's animation programs keep the poolside and evenings lively, providing entertainment to all guests. Parents traveling with children will appreciate the attentiveness and friendliness of the lifeguard, who not only ensures safety but also gets actively involved with the kids, even teaching them how to swim.
Despite these positive aspects, there are some limitations when it comes to children's activities. The hotel doesn't have many dedicated amenities or programs specifically for kids, which might make it less ideal for families seeking a wide range of activities for their little ones. However, its proximity to the beach and natural rock pools offers alternative leisure options.
The facility might require some updates, but it still provides a comfortable environment for a family trip. The presence of personnel like Nazco, who is exceptionally good with children, adds a personal touch that enhances the overall family-friendly experience.
4 Star
BLUESEA Lagos de Cesar has received mixed reviews regarding its four-star rating. Many guests feel that the hotel does not meet the standard of a four-star establishment and suggest that it is more akin to a two-star hotel. Comments frequently highlight the need for renovations and better attention to detail. While some guests appreciated the quality and flavors of the buffet food, others noted the lack of variety and felt it did not meet four-star expectations.
There were recurring concerns about cleanliness and room maintenance with some guests mentioning that their rooms were not cleaned daily during their stay. The facilities, such as the pool, also appeared to be in need of repair and improvement. Overall, while certain aspects of the stay were satisfactory, the general consensus is that the hotel needs significant improvements to align with the four-star rating it claims to hold.
Yes, BLUESEA Lagos de Cesar has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at BLUESEA Lagos de Cesar.
No, BLUESEA Lagos de Cesar doesn't allow dogs.
No, parking facilities aren't available at BLUESEA Lagos de Cesar.
Yes, BLUESEA Lagos de Cesar has a gym. For more information, read the answers to the Gym questionnaire