Apartamentos Casablanca
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Summary of reviewsApartamentos Casablanca in Puerto de la Cruz receives widespread acclaim for its excellent location, making it a preferred choice for travelers. It is centrally situated, offering easy access to the city center, sea and various attractions like La Paz, Costa Martianez and Parque Taoro. The proximity to shops, restaurants and supermarkets within a short walk is highly appreciated, as is the serene environment that remains peaceful despite its central location. The ease of access to public transport further enhances its appeal, making it an ideal base for exploring Tenerife's north, although the facility's placement on a steep hill could be challenging for some.
The accommodations at Apartamentos Casablanca stand out for their spacious, modern and clean apartments. Guests frequently laud the room's cleanliness, comfort and well-equipped facilities, particularly the kitchens and renovated bathrooms. Scenic views from large terraces or balconies, comfortable beds and helpful reception staff contribute to a home-like atmosphere, ensuring a pleasant and comfortable stay.
The staff at Apartamentos Casablanca are often highlighted for their professionalism, friendliness and attentiveness. Many reviews commend the warm welcome and excellent service, particularly from reception and cleaning staff, who are noted for their dedication to maintaining high standards of hygiene. This level of hospitality enhances the overall guest experience significantly.
While the breakfast service receives mixed reviews, the generally positive feedback praises the friendliness of the staff and the menu's variety, even though some guests desired more options and improvements in quality. Dinner experiences also yield mixed feedback with positive notes on the food quality and convenience of the hotel's restaurant, but some guests found the menu limited and the cuisine unexciting.
The pool area is well-maintained and visually appealing, particularly at night with the heated pool being a notable feature. However, the pool can become crowded during peak times and there's limited shade available until the afternoon. Additional amenities for children, such as a paddling pool and playground, add to the family-friendly environment.
Guests appreciate the hotel's convenient parking options, including an affordable underground garage. Although the spaces can be tight, the low daily fee and nearby alternative parking solutions are seen as advantageous.
Overall, Apartamentos Casablanca offers a comfortable, clean and centrally located retreat with highly praised staff and well-equipped accommodations, making it a strong choice for travelers seeking value and quality in Puerto de la Cruz.
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The accommodations at Apartamentos Casablanca stand out for their spacious, modern and clean apartments. Guests frequently laud the room's cleanliness, comfort and well-equipped facilities, particularly the kitchens and renovated bathrooms. Scenic views from large terraces or balconies, comfortable beds and helpful reception staff contribute to a home-like atmosphere, ensuring a pleasant and comfortable stay.
The staff at Apartamentos Casablanca are often highlighted for their professionalism, friendliness and attentiveness. Many reviews commend the warm welcome and excellent service, particularly from reception and cleaning staff, who are noted for their dedication to maintaining high standards of hygiene. This level of hospitality enhances the overall guest experience significantly.
While the breakfast service receives mixed reviews, the generally positive feedback praises the friendliness of the staff and the menu's variety, even though some guests desired more options and improvements in quality. Dinner experiences also yield mixed feedback with positive notes on the food quality and convenience of the hotel's restaurant, but some guests found the menu limited and the cuisine unexciting.
The pool area is well-maintained and visually appealing, particularly at night with the heated pool being a notable feature. However, the pool can become crowded during peak times and there's limited shade available until the afternoon. Additional amenities for children, such as a paddling pool and playground, add to the family-friendly environment.
Guests appreciate the hotel's convenient parking options, including an affordable underground garage. Although the spaces can be tight, the low daily fee and nearby alternative parking solutions are seen as advantageous.
Overall, Apartamentos Casablanca offers a comfortable, clean and centrally located retreat with highly praised staff and well-equipped accommodations, making it a strong choice for travelers seeking value and quality in Puerto de la Cruz.
Apartment with EV Charging Stations
Apartment near The Beach
Apartment with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
Separate shallow children's pool
Pool surface size: 149,6 m2
Show more...Apartment with Free Wi-Fi
Apartment with Parking
EV charging stations
Apartment where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Negative Covid19 test certificate
Yes
Negative Covid19 test certificate
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Apartment with Outdoor Pool
Apartment with Children's Pool
Apartment with Heated Pool
Guest Reviews
Apartamentos Casablanca boasts a highly praised location in Puerto de la Cruz, making it an attractive choice for travelers. The apartments are centrally situated, just a short walk from the city center, sea and various local attractions such as La Paz, Costa Martianez and Parque Taoro. Guests highlight its proximity to shops, restaurants and supermarkets with many amenities within a ten-minute walk.
Despite being near the heart of the city, the area remains calm and peaceful, offering a quiet retreat while still being near bustling areas. The location also proves convenient for transport with bus stops close by, making it an ideal base for exploring the north of Tenerife.
However, a few reviews note that the facility is located on a steep hill, which may pose a challenge for some, especially when returning from the city center or the beach. Despite this, the ease of access to public transport and the proximity to key sightseeing spots and the airport bus route are appreciated by many guests.
Overall, Apartamentos Casablanca's location is consistently described as excellent, providing a serene environment with beautiful views while still being close to essential amenities and attractions.
Breakfast at Apartamentos Casablanca seems to evoke mixed feelings among guests. Many reviews highlight the absence of a buffet, instead offering a selection from a limited menu, which some found restrictive and repetitive. Despite these limitations, there were positive aspects noted by several guests. They appreciated the completeness of the menu options available and the friendliness of the staff, who provided table service.
Some guests found the breakfast simple yet tasty with mentions of a good selection of cereals, hot dishes, pastries and fruit. Others remarked that breakfast was satisfying but could be improved with more variety and better quality for the price. A few reviewers appreciated the value for money, considering the breakfast good enough for what they paid.
Conversely, some guests had less favorable experiences, mentioning slow service due to under-staffing and feeling the breakfast was not up to standard. There were also criticisms about the lack of a buffet and the additional costs for extra items such as bread.
Overall, while the breakfast at Apartamentos Casablanca has its strengths, such as friendly service and some varied options, there is a consensus that a buffet option and a more extensive selection would be significant improvements.
The dinner experience at Apartamentos Casablanca receives mixed feedback from guests with several positive notes highlighting the quality of the food. Many guests found the restaurant food to be good and delicious, making it a worthwhile dining option during their stay. Additionally, the convenience of nearby dining options is appreciated, as numerous restaurants are within walking distance. However, some guests were less enthusiastic about certain aspects, such as the menu being limited and the selection of dishes being unexciting. The affordability of the basic food was a positive note for budget-conscious travelers, even though some found the hotel's cuisine unsatisfactory overall. Despite these varied opinions, the presence of a nice cafeteria for dinner adds to the convenience for guests choosing to dine onsite.
Apartamentos Casablanca offers an exceptional and consistent standard in its accommodations, garnering praise for the spaciousness, cleanliness and modernity of its rooms. Guests frequently highlight the spacious layouts, noting that the apartments are significantly larger than expected, which provides an added sense of comfort. Many appreciate the well-equipped kitchens, which make them ideal for self-caterers. The apartments feature comfortable and clean facilities, often described as feeling like home. Modern renovations, especially in the bathrooms, add to the up-to-date and pleasant living spaces.
The large terraces and balconies with scenic views, including of the mountains and the sea, are another favored aspect. Comfortable beds, effective ceiling fans and cozy living areas further enhance the overall experience. The setup of these apartments also includes convenient individual parking spaces and helpful, friendly reception staff, ensuring a pleasant stay.
There are occasional mentions of minor drawbacks, such as occasional noise from nearby bars and the need for updates in some furniture. However, the overall impression remains highly positive due to the spacious, clean and well-maintained conditions of the apartments.
In summary, Apartamentos Casablanca excels in providing spacious, modern and well-equipped apartments that offer a comfortable, home-like atmosphere, making it a recommended choice for travelers seeking quality and self-sufficiency in accommodations.
Apartamentos Casablanca has received varied feedback regarding its bedding arrangements, though the majority of guests highlight the positive aspects. Many reviewers have praised the establishment for its very comfortable, big beds with several guests noting the great mattresses and comfortable bedding. The beds are frequently described as comfortable, contributing to a good night's sleep for most visitors.
However, there were some critiques regarding pillow comfort with a few guests finding them hard or uncomfortable, though this issue was generally resolved quickly. Additionally, some mentioned that the mattresses could be too hard for their liking.
It's worth noting that a few reviews pointed out specific incidents, such as bedbugs, which might be isolated cases. Sofa beds were mentioned as reasonably comfortable but not as good as the standard beds. Despite these occasional shortcomings, the overall sentiment leans strongly towards a positive experience in terms of bed comfort at Apartamentos Casablanca.
Apartamentos Casablanca garners high praise for its exceptional cleanliness. Guests frequently describe the apartments as spotless, meticulously maintained and consistently tidy. The accommodations are not only clean but also spacious, comfortable and well-equipped. The cleanliness extends beyond the apartments to the entire facility with common areas and amenities like bathrooms and kitchens kept immaculate. Cleaning staff are noted for their friendliness and dedication to maintaining a high standard of hygiene. Although there were occasional complaints about some cleaning aspects and minor issues such as insects or worn-out furniture, these are significantly outweighed by the overwhelmingly positive feedback on cleanliness and maintenance. The hotel's cleaning service is described as being at a high level with daily or frequent cleaning contributing to a pleasant experience for most guests. Overall, Apartamentos Casablanca's commitment to cleanliness makes it a standout choice for travelers seeking a tidy and comfortable stay.
At Apartamentos Casablanca, the staff consistently receive high praise from guests for their friendliness, professionalism and attentiveness. Many reviews celebrate the warm welcome and excellent service provided throughout the hotel, particularly highlighting the reception and cleaning staff. Guests appreciate the helpful and kind nature of the workers, noting their willingness to assist with any queries and ensuring a pleasant stay.
The receptionists, in particular, have been mentioned for their charm and dedication, while specific staff members like Kimberly and Clara have received accolades for their exceptional professionalism. Waiters and other personnel are also frequently described as very friendly and accommodating.
Despite a few isolated mentions of less favorable interactions, the overall sentiment towards the staff is overwhelmingly positive. Visitors consistently commend the excellent treatment and customer service, making the hospitality at Apartamentos Casablanca a standout feature of the experience.
The WiFi at Apartamentos Casablanca appears to have room for improvement, based on guest feedback. While some areas of the apartments offer decent connectivity, many guests experienced issues with the WiFi signal, particularly in bedrooms and certain parts of their accommodations. Speed wasn’t optimal with several mentions of it being slow or quite poor. Frequent disconnections and the need for repeated logins added to the inconvenience. Although some reported that the WiFi was fast, most highlighted the need for a more stable and reliable internet connection throughout the property. Improvements are necessary to enhance the overall guest experience when it comes to WiFi availability and performance.
The pool at Apartamentos Casablanca garners a range of reactions with numerous guests appreciating its overall aesthetic and cleanliness. Many reviews highlight the pool as being nice, pleasant and well-maintained with particularly favorable comments about it being heated and visually appealing, especially at night. There are also mentions of additional amenities like a paddling pool for young children organized activities and sufficient sun loungers.
However, multiple guests point out that the pool is quite small and becomes crowded during peak times, making it less enjoyable. This lack of space is a recurring issue with some even stating that the pool feels minimal and is not large enough to accommodate both children and adults simultaneously. Additionally, there were a few complaints about pool maintenance, such as dirty drains and instances of cold water despite claims of heating.
The pool area, while comfortable, doesn't offer much shade until the afternoon and can get noisy in the early morning, which might disturb guests staying in poolside rooms. Despite some areas for improvement, the central swimming pool is largely seen as a pleasant feature of the hotel, contributing to an enjoyable stay for guests, particularly those traveling with children.
Apartamentos Casablanca boasts a convenient location near the center of Puerto de la Cruz, offering guests easy access to various local attractions including shops, restaurants and supermarkets. The hotel's proximity to the beach is a highlight, although the ease of access varies; some beaches are a 5 to 10-minute walk away, while others may be more challenging to reach due to steep paths.
Despite this, the area surrounding the hotel is described as calm, providing a serene environment for visitors. The hotel's balconies offer spectacular views of the ocean, city center and nearby beaches, enhancing the overall guest experience. While parking options include both free and paid facilities, it remains generally manageable.
In addition to its favorable beach-access placement, the hotel features a swimming pool and is near Plaza del Charco and other local points of interest. The nearby waterfront promenade and natural pools add to the appeal, making Apartamentos Casablanca an attractive choice for those seeking a balance of convenience and tranquility.
Apartamentos Casablanca offers several parking options that guests generally find convenient and affordable. The primary parking facility is an underground garage located directly under the complex, available at a rate of 5 euros per day. Despite its limited space, the secure parking and ease of access to the premises are often highlighted positively by guests. However, it's noted that the parking spots can be quite tight, making maneuvering challenging.
Guests appreciate the low daily parking fee, which is considered a significant advantage. For those who prefer not to use the underground garage or encounter its limitations, additional parking options are available in the nearby neighborhood, sometimes requiring a short walk. The system of paid parking is seen as reasonable given the overall affordability of the hotel's amenities. Overall, the combination of convenient parking options and cost-effectiveness adds to the appeal of Apartamentos Casablanca for travelers with cars.
At Apartamentos Casablanca, the children's pool receives mixed feedback from guests. The pool is noted for being very nice and spacious, making it a hit with young children who love to play there. However, the pool area can become quite crowded, especially during peak season and some guests have expressed concerns about the lack of supervision, which can be problematic. Despite these issues, the pool's shallow water is perfect for small children and the overall environment is considered safe and fitting for families. Additional amenities like the game room and the children's playground within the complex also contribute positively to the experience, offering diverse entertainment options for younger guests.
Apartamentos Casablanca boasts a heated pool, consistently appreciated by guests. Many describe the pool and water as nice with the heating feature being highlighted multiple times. The heated pool matches online descriptions, making it a reliable and pleasant amenity. However, some reviews mention that the pool isn't always warm enough or may be closed earlier than expected. Overall, the heated pool at Apartamentos Casablanca generally meets guests' expectations and adds to the hotel's appeal.
Apartamentos Casablanca boasts a very nice and spacious outdoor pool, frequently praised for its cleanliness and pleasant environment. Guests can enjoy views of the pool from small terraces, although some mentioned these can be a bit chilly. The pool area itself is described as nice with well-maintained sunbeds and a children's pool and playground within the complex, making it great for families.
Despite some minor inconveniences such as one of the pools closing early and the pool area being in shade until the afternoon, the facilities overall include a good range of amenities such as a poolside bar, pool table and even a chess set, all adding to the relaxing ambiance. The courteous, attentive and friendly staff frequently receive positive mentions, contributing to an overall pleasant stay.
Location Show Map
Location
Despite being near the heart of the city, the area remains calm and peaceful, offering a quiet retreat while still being near bustling areas. The location also proves convenient for transport with bus stops close by, making it an ideal base for exploring the north of Tenerife.
However, a few reviews note that the facility is located on a steep hill, which may pose a challenge for some, especially when returning from the city center or the beach. Despite this, the ease of access to public transport and the proximity to key sightseeing spots and the airport bus route are appreciated by many guests.
Overall, Apartamentos Casablanca's location is consistently described as excellent, providing a serene environment with beautiful views while still being close to essential amenities and attractions.
Breakfast
Some guests found the breakfast simple yet tasty with mentions of a good selection of cereals, hot dishes, pastries and fruit. Others remarked that breakfast was satisfying but could be improved with more variety and better quality for the price. A few reviewers appreciated the value for money, considering the breakfast good enough for what they paid.
Conversely, some guests had less favorable experiences, mentioning slow service due to under-staffing and feeling the breakfast was not up to standard. There were also criticisms about the lack of a buffet and the additional costs for extra items such as bread.
Overall, while the breakfast at Apartamentos Casablanca has its strengths, such as friendly service and some varied options, there is a consensus that a buffet option and a more extensive selection would be significant improvements.
Dinner
Rooms
The large terraces and balconies with scenic views, including of the mountains and the sea, are another favored aspect. Comfortable beds, effective ceiling fans and cozy living areas further enhance the overall experience. The setup of these apartments also includes convenient individual parking spaces and helpful, friendly reception staff, ensuring a pleasant stay.
There are occasional mentions of minor drawbacks, such as occasional noise from nearby bars and the need for updates in some furniture. However, the overall impression remains highly positive due to the spacious, clean and well-maintained conditions of the apartments.
In summary, Apartamentos Casablanca excels in providing spacious, modern and well-equipped apartments that offer a comfortable, home-like atmosphere, making it a recommended choice for travelers seeking quality and self-sufficiency in accommodations.
Beds
However, there were some critiques regarding pillow comfort with a few guests finding them hard or uncomfortable, though this issue was generally resolved quickly. Additionally, some mentioned that the mattresses could be too hard for their liking.
It's worth noting that a few reviews pointed out specific incidents, such as bedbugs, which might be isolated cases. Sofa beds were mentioned as reasonably comfortable but not as good as the standard beds. Despite these occasional shortcomings, the overall sentiment leans strongly towards a positive experience in terms of bed comfort at Apartamentos Casablanca.
Cleanliness
Staff
The receptionists, in particular, have been mentioned for their charm and dedication, while specific staff members like Kimberly and Clara have received accolades for their exceptional professionalism. Waiters and other personnel are also frequently described as very friendly and accommodating.
Despite a few isolated mentions of less favorable interactions, the overall sentiment towards the staff is overwhelmingly positive. Visitors consistently commend the excellent treatment and customer service, making the hospitality at Apartamentos Casablanca a standout feature of the experience.
Wi-Fi
Pool
However, multiple guests point out that the pool is quite small and becomes crowded during peak times, making it less enjoyable. This lack of space is a recurring issue with some even stating that the pool feels minimal and is not large enough to accommodate both children and adults simultaneously. Additionally, there were a few complaints about pool maintenance, such as dirty drains and instances of cold water despite claims of heating.
The pool area, while comfortable, doesn't offer much shade until the afternoon and can get noisy in the early morning, which might disturb guests staying in poolside rooms. Despite some areas for improvement, the central swimming pool is largely seen as a pleasant feature of the hotel, contributing to an enjoyable stay for guests, particularly those traveling with children.
Beach
Despite this, the area surrounding the hotel is described as calm, providing a serene environment for visitors. The hotel's balconies offer spectacular views of the ocean, city center and nearby beaches, enhancing the overall guest experience. While parking options include both free and paid facilities, it remains generally manageable.
In addition to its favorable beach-access placement, the hotel features a swimming pool and is near Plaza del Charco and other local points of interest. The nearby waterfront promenade and natural pools add to the appeal, making Apartamentos Casablanca an attractive choice for those seeking a balance of convenience and tranquility.
Parking
Guests appreciate the low daily parking fee, which is considered a significant advantage. For those who prefer not to use the underground garage or encounter its limitations, additional parking options are available in the nearby neighborhood, sometimes requiring a short walk. The system of paid parking is seen as reasonable given the overall affordability of the hotel's amenities. Overall, the combination of convenient parking options and cost-effectiveness adds to the appeal of Apartamentos Casablanca for travelers with cars.
Children's Pool
Heated Pool
Outdoor Pool
Despite some minor inconveniences such as one of the pools closing early and the pool area being in shade until the afternoon, the facilities overall include a good range of amenities such as a poolside bar, pool table and even a chess set, all adding to the relaxing ambiance. The courteous, attentive and friendly staff frequently receive positive mentions, contributing to an overall pleasant stay.
Yes, Apartamentos Casablanca has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Apartamentos Casablanca.
No, Apartamentos Casablanca doesn't allow dogs.
Yes, parking facilities are available at Apartamentos Casablanca.
No, Apartamentos Casablanca doesn't have a gym.
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