Be Live Experience Orotava
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Summary of reviewsBe Live Experience Orotava, located in the heart of Puerto de la Cruz, receives consistent praise for its prime location. Guests appreciate the convenience of being close to the beach, promenade and various commercial centers, which allow easy exploration of the historic town center, shops, cafes and restaurants. The hotel's strategic position also offers stunning views of the sea and Mount Teide from higher floors with proximity to public transportation and attractions like Lake Martianez and Loro Park enhancing its attractiveness.
Breakfast at Be Live Experience Orotava is notably diverse and abundant, featuring a mix of international and Spanish specialties, fresh pastries and good coffee, considered by many to offer good value for money. However, there are some criticisms regarding the quality of certain items and service inconsistencies. Dinner experiences are similarly mixed with some guests enjoying the variety and taste, while others find the options repetitive and the quality lacking in some instances. There are also complaints about extra charges for drinks and lapses in the dining room's cleanliness and organization.
The rooms are spacious, comfortable and come with lovely balconies, often offering beautiful sea views. Guests appreciate the brightness, space and large, comfortable beds. However, some aspects of the interiors, such as old furniture and outdated fixtures, could use renovation. Cleanliness is generally good with daily service, though some guests feel more thorough cleaning is needed.
The staff at Be Live Experience Orotava receive high praise for their friendliness, professionalism and attentiveness. From reception to dining areas, guests commend the team's dedication to ensuring a pleasant stay. Specific staff members are often mentioned for their exceptional service, contributing significantly to the hotel's positive atmosphere.
Free WiFi is offered with reliable service in the lobby but varying performance in other areas. While some guests find the internet connection excellent, others experience slow speeds and disconnections, indicating room for improvement.
The pool area receives mixed reviews. It's noted as being small and sometimes crowded with insufficient lounge chairs and umbrellas. Despite not being heated and closing early, guests appreciate the cleanliness observed by some reviewers and the presence of a pool bar.
Proximity to the beach and promenade is a key advantage, allowing guests to enjoy scenic sea views and quick access to nearby beach areas. Beds at the hotel receive mixed feedback with many finding them comfortable while others experience issues such as hard mattresses or uncomfortable pillows.
There are suggestions that the hotel does not fully meet four-star standards due to outdated facilities and mixed food quality, leading some to feel it resembles a two or three-star establishment. Accessibility is generally well-considered, providing ease of movement within the central area of the hotel but with some concerns about parking logistics.
Overall, Be Live Experience Orotava stands out for its excellent location, friendly staff and generally comfortable rooms, although improvements in dining variety, maintenance and WiFi quality would enhance the guest experience.
Categories
Breakfast at Be Live Experience Orotava is notably diverse and abundant, featuring a mix of international and Spanish specialties, fresh pastries and good coffee, considered by many to offer good value for money. However, there are some criticisms regarding the quality of certain items and service inconsistencies. Dinner experiences are similarly mixed with some guests enjoying the variety and taste, while others find the options repetitive and the quality lacking in some instances. There are also complaints about extra charges for drinks and lapses in the dining room's cleanliness and organization.
The rooms are spacious, comfortable and come with lovely balconies, often offering beautiful sea views. Guests appreciate the brightness, space and large, comfortable beds. However, some aspects of the interiors, such as old furniture and outdated fixtures, could use renovation. Cleanliness is generally good with daily service, though some guests feel more thorough cleaning is needed.
The staff at Be Live Experience Orotava receive high praise for their friendliness, professionalism and attentiveness. From reception to dining areas, guests commend the team's dedication to ensuring a pleasant stay. Specific staff members are often mentioned for their exceptional service, contributing significantly to the hotel's positive atmosphere.
Free WiFi is offered with reliable service in the lobby but varying performance in other areas. While some guests find the internet connection excellent, others experience slow speeds and disconnections, indicating room for improvement.
The pool area receives mixed reviews. It's noted as being small and sometimes crowded with insufficient lounge chairs and umbrellas. Despite not being heated and closing early, guests appreciate the cleanliness observed by some reviewers and the presence of a pool bar.
Proximity to the beach and promenade is a key advantage, allowing guests to enjoy scenic sea views and quick access to nearby beach areas. Beds at the hotel receive mixed feedback with many finding them comfortable while others experience issues such as hard mattresses or uncomfortable pillows.
There are suggestions that the hotel does not fully meet four-star standards due to outdated facilities and mixed food quality, leading some to feel it resembles a two or three-star establishment. Accessibility is generally well-considered, providing ease of movement within the central area of the hotel but with some concerns about parking logistics.
Overall, Be Live Experience Orotava stands out for its excellent location, friendly staff and generally comfortable rooms, although improvements in dining variety, maintenance and WiFi quality would enhance the guest experience.
Hotel with Gym
The hotel has a fully equipped gym with machines for cardiovascular and bodybuilding training. The gym is open from 08:30 to 20:00 hrs.
4-Star Hotel
It provides a comfortable experience with good services. It is well-located and offers various amenities.
Hotel near The Beach
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Be Live Experience Orotava boasts a location that receives unanimous praise from its guests. Nestled in the heart of Puerto de la Cruz, the hotel offers unparalleled convenience to a multitude of attractions, including the nearby beach, promenade and commercial centers such as the Martianez shopping mall. This strategic position allows visitors to easily explore shops, cafes, restaurants and the historic town center, all within walking distance. The location is ideal for those who want to be close to the hustle and bustle yet enjoy some quiet away from the beachfront. Guests appreciate the stunning sea views from their rooms and mention that the hotel offers spectacular views of Mount Teide from higher floors. Additionally, the accommodation’s proximity to public transport and key attractions like Lake Martianez and Loro Park makes it an excellent base for exploring the area. Despite some comments about the hotel's aging infrastructure, the consistent praise for its prime location, cleanliness and friendly staff underscores its appeal as a well-situated and welcoming stay.
Breakfast at 'Be Live Experience Orotava' appears to evoke a mix of opinions from its guests. Many reviews highlight the diversity and abundance of the breakfast buffet, praising the wide selection of food available. There are several mentions of delicious and plentiful breakfasts that include a variety of international and Spanish specialties with fresh pastries and good coffee often standing out. The breakfast is frequently described as very complete, rich and good value for money with some guests even calling it spectacular.
However, there are also critical reviews pointing out areas needing improvement. Complaints include bland and low-quality items, a lack of freshness and occasionally dry or hard bread. There are also mentions of poor quality coffee and juices with some guests experiencing inconsistencies in the food's temperature. Despite the variety, some guests feel the quality doesn't always meet expectations with specific criticisms about specific items like scrambled eggs and cold cuts.
Service-related issues also emerged, such as long wait times and missing items during the breakfast service. Overall, while many guests enjoyed the variety and abundance of the breakfast offerings, others noted that certain aspects could benefit from improvement.
The dinner experience at Be Live Experience Orotava receives mixed reviews from guests. On the positive side, some guests appreciated the good quality and diverse selection of food available at the buffet. Many found the meals to be tasty and abundant with a great variety of dishes offered for both breakfast and dinner. The cuisine was considered varied and tasteful by certain visitors, which added to their satisfaction.
However, there were notable drawbacks highlighted by several guests. A common complaint was the lack of variety in the dinner options, leading to repetitive and basic meals. Some also mentioned that the food quality was not always up to par with instances of the dishes being greasy or lacking flavor. Additionally, the organization and cleanliness of the dining room left much to be desired with reports of dirty tables and long waiting times for food service.
Another aspect that garnered criticism was the extra charge for drinks during dinner and the absence of free drinking water. These points, coupled with occasional issues of food not being replenished and the dining area experiencing uncomfortable heat, contributed to an overall mixed dining experience at the hotel.
Be Live Experience Orotava offers rooms that are spacious, comfortable and come with lovely balconies, often providing stunning sea views. The rooms on higher floors generally receive positive remarks for their vistas. Cleanliness is a notable feature with daily room cleaning being appreciated by guests, although some feel that a deeper clean would be beneficial. The rooms are described as cozy and containing everything needed for a comfortable stay, including large and comfortable beds.
However, the hotel’s interiors are somewhat dated and in need of renovation. The furniture is old and some fixtures and fittings could use attention. Bathrooms are generally large and comfortable, though a few guests encountered minor issues like narrow bathtubs and low water pressure. Additionally, street-facing rooms may experience noise from traffic.
Despite the age of the facilities, the views, space and comfort levels receive overall positive feedback. Guests particularly appreciated the brightness of the rooms and their spaciousness, though some noted small shortcomings in maintenance and amenities. Improvements could be made regarding the thoroughness of cleaning, but the good-sized rooms, comfortable beds and pleasant views make Be Live Experience Orotava an acceptable choice for travelers.
The beds at Be Live Experience Orotava have received mixed feedback from guests. On the positive side, many guests found the beds to be very comfortable with numerous mentions of good comfort and sizeable, cozy mattresses. Both children and adults appreciated the comfort of the extra beds provided. The pillows were also described as comfortable by several guests, contributing to an overall pleasant sleeping experience for many.
However, there were some negative remarks regarding the beds as well. Some guests experienced discomfort due to hard mattresses and the quality of the pillows with a few reviewers mentioning that they woke up with lower back pain. Additionally, a few guests noted issues with bedding, such as spring mattresses covered with plastic protectors, which detracted from hygiene and comfort. Squeaky metal beds and beds that moved when turning were also among the complaints.
Overall, while many enjoyed a restful sleep, there is room for improvement in the consistency and quality of the beds and bedding at the hotel.
Be Live Experience Orotava in Puerto de la Cruz, Tenerife, receives mixed feedback from guests regarding its cleanliness. While many visitors find the cleanliness acceptable or even commendable, there's a noticeable divide in experiences.
Several guests highlight that their rooms were cleaned daily and describe the facilities as very clean, modern and well-maintained. Clean towels and clean tablecloths at the restaurant add to the positive remarks and some visitors specifically praise the cleanliness in the bathroom and the quality of the room cleaning.
However, there are also numerous concerns. Some guests encountered dusty rooms, insufficient overall cleaning and worn-out facilities that could benefit from an update. Issues such as dusty under-bed areas, dirty terrace windows and poor cleanliness in the dining room were noted. Instances of inadequate cleaning detail and inconsistent cleaning frequency were also raised.
It appears that while some rooms meet guests' cleanliness expectations, others fall short with reports of rooms not being cleaned regularly and lacking professional attention. This inconsistency suggests a need for improvement in housekeeping standards to ensure a uniform experience for all guests.
The Experience Orotava is renowned for its exceptional staff, who consistently receive high praise from guests. Visitors frequently note how attentive, friendly and professional the staff members are, from the reception to the dining areas. Guests especially commend the reception staff for their politeness and helpful attitude with special mentions of standout individuals such as Vanessa, Jesús, Huchi and Marcos who leave a lasting positive impression.
The overall treatment from the hotel team is highlighted as being very kind, efficient and welcoming, contributing significantly to the overall positive experience at the hotel. Guests appreciate the warm and friendly reception, along with the great service provided in the common areas. Despite minor criticisms about specific instances of inattentiveness, the staff is generally viewed as very dedicated to ensuring guest satisfaction.
Overall, the staff's attention to detail, coupled with their professional yet warm demeanor, is a cornerstone of the positive experience at Be Live Experience Orotava, making it a highly recommended destination for travelers seeking excellent service.
At Be Live Experience Orotava, guests can enjoy the convenience of free WiFi throughout their stay. While the internet connection in the lobby area is reliable, the performance in other areas of the hotel varies. Some guests have praised the wi-fi speed as excellent, while others have commented that it can be slow or prone to disconnections. Though the reception staff is helpful, the overall quality and consistency of the internet could be improved. Despite some challenges with the signal strength and reliability, the complimentary WiFi is a valued feature for many visitors.
The pool at Be Live Experience Orotava has received mixed feedback from guests. A common observation is that the pool is on the small side, especially considering the size of the hotel. Some guests even mentioned that it resembled a jacuzzi due to its limited space. This small size leads to insufficient lounge chairs and a lack of umbrellas, which can be inconveniencing during peak hours. Additionally, the pool area feels quite cramped.
Many guests pointed out that the pool closes early at 6:00 pm, which might not be ideal for those who enjoy late swims. The pool's cleanliness has also been a point of concern for some, as there were mentions of it being dirty and unmaintained. The pool is not heated, which some guests felt detracted from their experience, particularly during cooler days.
Despite these downsides, there are positive notes about the pool. The pool is described as clean by some guests and the presence of a pool bar and its staff has been appreciated. Rooms with pool views offer a pleasant experience for guests. However, overall improvements in maintenance, heating and expansion of the pool area would likely enhance guest satisfaction.
The Be Live Experience Orotava enjoys a prime location close to the beach and bustling promenade, offering guests an ideal spot to enjoy the coastal atmosphere. Positioned on the second line of the beach, it provides convenient access to the promenade and is near two beaches. Guests can soak in scenic sea views and take short trips to the nearby beach areas. While some reviewers noted that the closest beach caters primarily to surfers and might not be ideal for everyone, the hotel's proximity to the beaches and Lake Martiánez remains a significant advantage. Despite a few mixed sentiments about the immediate beach quality, the accessibility and picturesque surroundings contribute positively to the overall experience.
Be Live Experience Orotava has received numerous reviews questioning its four-star rating. While some guests found the facilities to be adequate and appreciated the cleanliness, there is a general consensus that the hotel falls short of four-star standards. The building and furniture are described as outdated with several comments highlighting a lack of maintenance and refurbishment. This has led many to suggest that the hotel feels more like a two or three-star establishment rather than a four-star one. Guests were particularly disappointed in the quality of food options typical for a four-star hotel, expecting better cheeses, ham and juices. Overall, the hotel appears to struggle in meeting the standards and expectations commonly associated with its four-star classification.
Be Live Experience Orotava is particularly accommodating for guests with accessibility needs or mobility issues. The central area and the hotel's overall location are accessible, providing ease of movement. Despite some mixed feedback on parking availability, guests noted the presence of parking options, including nearby spots at a shopping center and an underground parking facility available for a daily fee. Overall, accessibility is thoughtfully incorporated into the hotel's design, although parking logistics might require some consideration.
The outdoor pool at Be Live Experience Orotava receives mixed feedback from guests. On the positive side, the pool and its facilities are noted as being nice and complement the hotel's good location. However, many reviewers mention that the pool is quite small and some guests felt the water was very cold. The presence of animation activities adds a bit of entertainment around the pool area. Despite its smaller size, the pool remains a good feature for those looking to relax and enjoy the hotel's amenities.
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Location
Breakfast
However, there are also critical reviews pointing out areas needing improvement. Complaints include bland and low-quality items, a lack of freshness and occasionally dry or hard bread. There are also mentions of poor quality coffee and juices with some guests experiencing inconsistencies in the food's temperature. Despite the variety, some guests feel the quality doesn't always meet expectations with specific criticisms about specific items like scrambled eggs and cold cuts.
Service-related issues also emerged, such as long wait times and missing items during the breakfast service. Overall, while many guests enjoyed the variety and abundance of the breakfast offerings, others noted that certain aspects could benefit from improvement.
Dinner
However, there were notable drawbacks highlighted by several guests. A common complaint was the lack of variety in the dinner options, leading to repetitive and basic meals. Some also mentioned that the food quality was not always up to par with instances of the dishes being greasy or lacking flavor. Additionally, the organization and cleanliness of the dining room left much to be desired with reports of dirty tables and long waiting times for food service.
Another aspect that garnered criticism was the extra charge for drinks during dinner and the absence of free drinking water. These points, coupled with occasional issues of food not being replenished and the dining area experiencing uncomfortable heat, contributed to an overall mixed dining experience at the hotel.
Rooms
However, the hotel’s interiors are somewhat dated and in need of renovation. The furniture is old and some fixtures and fittings could use attention. Bathrooms are generally large and comfortable, though a few guests encountered minor issues like narrow bathtubs and low water pressure. Additionally, street-facing rooms may experience noise from traffic.
Despite the age of the facilities, the views, space and comfort levels receive overall positive feedback. Guests particularly appreciated the brightness of the rooms and their spaciousness, though some noted small shortcomings in maintenance and amenities. Improvements could be made regarding the thoroughness of cleaning, but the good-sized rooms, comfortable beds and pleasant views make Be Live Experience Orotava an acceptable choice for travelers.
Beds
However, there were some negative remarks regarding the beds as well. Some guests experienced discomfort due to hard mattresses and the quality of the pillows with a few reviewers mentioning that they woke up with lower back pain. Additionally, a few guests noted issues with bedding, such as spring mattresses covered with plastic protectors, which detracted from hygiene and comfort. Squeaky metal beds and beds that moved when turning were also among the complaints.
Overall, while many enjoyed a restful sleep, there is room for improvement in the consistency and quality of the beds and bedding at the hotel.
Cleanliness
Several guests highlight that their rooms were cleaned daily and describe the facilities as very clean, modern and well-maintained. Clean towels and clean tablecloths at the restaurant add to the positive remarks and some visitors specifically praise the cleanliness in the bathroom and the quality of the room cleaning.
However, there are also numerous concerns. Some guests encountered dusty rooms, insufficient overall cleaning and worn-out facilities that could benefit from an update. Issues such as dusty under-bed areas, dirty terrace windows and poor cleanliness in the dining room were noted. Instances of inadequate cleaning detail and inconsistent cleaning frequency were also raised.
It appears that while some rooms meet guests' cleanliness expectations, others fall short with reports of rooms not being cleaned regularly and lacking professional attention. This inconsistency suggests a need for improvement in housekeeping standards to ensure a uniform experience for all guests.
Staff
The overall treatment from the hotel team is highlighted as being very kind, efficient and welcoming, contributing significantly to the overall positive experience at the hotel. Guests appreciate the warm and friendly reception, along with the great service provided in the common areas. Despite minor criticisms about specific instances of inattentiveness, the staff is generally viewed as very dedicated to ensuring guest satisfaction.
Overall, the staff's attention to detail, coupled with their professional yet warm demeanor, is a cornerstone of the positive experience at Be Live Experience Orotava, making it a highly recommended destination for travelers seeking excellent service.
Wi-Fi
Pool
Many guests pointed out that the pool closes early at 6:00 pm, which might not be ideal for those who enjoy late swims. The pool's cleanliness has also been a point of concern for some, as there were mentions of it being dirty and unmaintained. The pool is not heated, which some guests felt detracted from their experience, particularly during cooler days.
Despite these downsides, there are positive notes about the pool. The pool is described as clean by some guests and the presence of a pool bar and its staff has been appreciated. Rooms with pool views offer a pleasant experience for guests. However, overall improvements in maintenance, heating and expansion of the pool area would likely enhance guest satisfaction.
Beach
4 Star
Accessible
Outdoor Pool
Yes, Be Live Experience Orotava has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Be Live Experience Orotava.
No, Be Live Experience Orotava doesn't allow dogs.
No, parking facilities aren't available at Be Live Experience Orotava.
Yes, Be Live Experience Orotava has a gym.
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