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Puigcerda Park Hotel

Puigcerda , Carretera Nacional 260, Km 179 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPuigcerda Park Hotel consistently receives high acclaim for its strategic and tranquil location, nestled on the outskirts of Puigcerdà with easy access to nearby attractions and ski slopes. The serene environment, beautiful mountain views and proximity to Andorra are particularly valued by guests. The hotel's well-maintained garden and ample parking further enhance the convenient and peaceful setting.

Breakfast is widely praised for its quality, variety and incorporation of local products with guests describing it as generous, hearty and delicious. The dining experience also receives positive feedback for well-prepared dishes and attentive service, though some guests noted room for improvement in menu variety and availability on special occasions.

Rooms are appreciated for their spaciousness and cleanliness, making them ideal for families. Though some guests point out the need for modernization and better soundproofing, the overall comfort and cleanliness of the hotel are frequently highlighted.

The friendliness and excellent service provided by the hotel staff significantly enhance the guest experience, from the warm reception to the attentive dining room service. This welcoming atmosphere is consistently noted across reviews.

Guests find the outdoor facilities, including the pool and garden, spectacular and well-maintained, contributing to a pleasant and relaxing stay. These features, combined with the hotel's pet-friendly policy and family-oriented amenities, make it an appealing destination for families and those traveling with pets.

While some aspects, like the Wi-Fi and spa, receive mixed feedback, the overall sentiment towards Puigcerda Park Hotel remains positive. The hotel's reasonable pricing and good value for money make it a favored choice for visitors exploring the Cerdanya region. Additionally, ongoing renovations suggest further improvements, promising an even better experience for future guests.
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Categories

Hotel near Golf Courses

Located in Puigcerdà, offering access to mountain golf courses. Provides a comfortable stay with scenic views. Suitable for golfers looking for a Pyrenean experience.

Hotel near Ski Resorts

Located directly on the N-260 main road (Carretera Nacional 260, km 179), this hotel offers excellent and direct road access towards the popular La Molina and Masella ski resorts, which are approximately 8.7 miles away.

3-Star Hotel

This hotel offers a comfortable stay with amenities such as a seasonal outdoor pool and a golf course. It is situated in a historic part of Puigcerda, providing easy access to local attractions.

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Cheap Hotel

Accessible Hotel

Hotel with Outdoor Pool

Room Types

Single Room These heated rooms offer views of the gardens, and some have a balcony. Rooms also include free Wi-Fi, a flat-screen TV and a safe, as well as a private bathroom with a bathtub.

Twin Room These heated rooms offer views of the gardens, and some have a balcony. Rooms also include free Wi-Fi, a flat-screen TV and a safe, as well as a private bathroom with a bathtub.

Triple Room These heated rooms offer views of the gardens, and some have a balcony. Rooms also include free Wi-Fi, a flat-screen TV and a safe, as well as a private bathroom with a bathtub.

Quadruple Room These heated rooms offer views of the gardens, and some have a balcony. Rooms also include free Wi-Fi, a flat-screen TV and a safe, as well as a private bathroom with a bathtub.

About Puigcerda Park Hotel

License: HG001278

Guest Reviews

8.2

Very Good

Location

The Puigcerda Park Hotel receives frequent praise for its excellent and strategic location. Guests appreciate its easy access to Puigcerdà and nearby towns, making it a convenient stop for both tourism and skiing in the Cerdanya region. The hotel is well-connected and easy to find, situated right off the main road with plenty of parking available. Its position on the outskirts of Puigcerdà offers tranquility, beautiful mountain views and a peaceful environment, while still being close to all local attractions.

The hotel’s setting is ideal for resting after a day on the slopes or for exploring the natural surroundings and nearby areas, including Andorra. The well-maintained park and large garden add to the charm of the location, providing a serene atmosphere. Despite being slightly removed from the town center, requiring a car for quick access, guests find this aspect advantageous, as it avoids the inconveniences of the busy center while offering a quiet retreat.

Overall, the Puigcerda Park Hotel’s prime location, combined with its excellent facilities and cleanliness, makes it a favored choice for visitors looking to explore the Cerdanya region.

Breakfast

Guests at Puigcerda Park Hotel have highlighted the breakfast as one of the standout features during their stay. Many have praised the selection, quality and variety of the offerings, describing it as extensive, generous and hearty. The breakfast buffet includes a mix of local products, quality cured meats, cheeses and homemade pastries, which contributes to a delightful start to the day. Several guests remarked on the presence of both sweet and savory options, ensuring plenty of choices to satisfy different tastes.

Positive feedback centers on the freshness and tastiness of the food with particular emphasis on the regional and local ingredients that give the breakfast a distinctive touch. Some guests went as far as to call the breakfast exceptional, fabulous and exceeding expectations.

However, there were a few notes of constructive criticism. Some guests found the breakfast options to be too basic or lacking in variety, suggesting room for improvement. Despite this, the overall sentiment remains highly favorable with guests appreciating its role in preparing them for a day of activities, especially those heading to the slopes.

In conclusion, while a handful of guests desired more variety, the breakfast at Puigcerda Park Hotel generally receives high marks for quality, completeness and providing a satisfying array of delicious, local foods.

Dinner

The dinner experience at Puigcerda Park Hotel has generally received positive feedback with some mentions of room for improvement. Guests have praised the well-prepared and varied dinner options, often noting the high quality and use of local ingredients. Many have enjoyed the original and well-cooked dishes featured on the menu, describing the meals as excellent, very good and of notable quality. The changing daily menu offers a nice variety, ensuring guests have several dishes to choose from.

However, there are some critical notes about the dining. A few guests found the menu somewhat limited and the quality on specific occasions, such as Christmas Eve, below expectations. Some highlighted that the fixed menu lacked the flexibility of à la carte options and mentioned instances where certain items, like desserts, were not available. Despite these comments, many reviewers still found the overall dining to be more than adequate, appreciating both breakfast and dinner. The staff's attention and service during meals also received commendations, contributing positively to the dining experience. Overall, while there are areas for enhancement, the dinners at Puigcerda Park Hotel generally leave guests satisfied.

Rooms

Puigcerda Park Hotel offers spacious and comfortable rooms, praised for their cleanliness and cozy atmosphere. Many guests highlight the large size of the rooms and bathrooms, making them ideal for families. The hotel's common areas are also noted as pleasant and welcoming. Some rooms provide beautiful views and spacious balconies that enhance the stay.

However, the lack of air conditioning in the rooms and outdated furniture are frequently mentioned drawbacks. Noise issues are a concern for some, as the rooms are not well soundproofed. While the hotel is generally clean and well-maintained, guests suggest that a refurbishment could improve the overall experience, particularly updating the bathrooms and replacing old mattresses and furniture.

Overall, Puigcerda Park Hotel delivers a comfortable and spacious stay, particularly suited for families, but would benefit from some modernization efforts to enhance guest satisfaction.

Beds

Guests have mixed feelings about the beds at Puigcerda Park Hotel. While some find the beds and pillows quite comfortable, others mention issues with both the hardness of the mattresses and the softness or thinness of the pillows. A recurring theme is the discomfort of the spring mattresses with several noting that they are old and noisy. Some visitors also commented on the beds being a bit narrow and the mattresses feeling either too hard or too soft. Nonetheless, there are positive remarks about beds being super comfortable, making them suitable for a short stay despite their drawbacks. Improving the quality of the mattresses and pillows could significantly enhance the overall guest experience.

Cleanliness

Puigcerda Park Hotel consistently impresses guests with its top-notch cleanliness, garnering numerous accolades for its pristine condition. Many reviewers note the exquisite cleanliness of not only the rooms but of the entire hotel premises, including the dining areas and outdoor spaces. Guests have commented on the very clean and well-maintained rooms, which are also described as comfortable and spacious. Numerous mentions highlight the hotel's cleanliness and the friendliness of the staff, enhancing the overall pleasant stay. Even though some rooms might need a bit of updating, they remain impeccably clean. The hotel's excellent cleanliness extends to all areas, ensuring a comfortable and spotless environment for guests.

Staff

Visitors of Puigcerda Park Hotel consistently highlight the friendliness and excellent service provided by the staff. From the moment guests walk in, they're greeted by a team that's consistently described as attentive, helpful and kind. This welcoming demeanor extends from the reception to the dining room, where restaurant staff are specifically noted for being both attentive and pleasant.

Guests frequently mention the impeccable treatment they receive, emphasizing the staff’s incredible willingness to assist, particularly noting the immediate help given to those with mobility challenges. The dining experience is enhanced by attentive waiters who ensure all needs are met, although a few comments suggest minor organizational improvements in the dining room.

The combination of the staff’s friendliness, the warmth of their treatment and their proactive assistance contributes significantly to a positive atmosphere throughout the hotel. Whether interacting with the reception, dining or housekeeping teams, the dedication to providing excellent service stands out as a strong point of Puigcerda Park Hotel.

Wi-Fi

Visitors to the Puigcerda Park Hotel have offered mixed feedback regarding the hotel's Wi-Fi service. While some guests have noted that the Wi-Fi is very fast and easy to connect to, others have pointed out significant issues. A recurring concern is that the Wi-Fi does not reach the rooms and often works intermittently, making it difficult to maintain a stable connection. Particular frustration was voiced about the Wi-Fi not working on the third floor and being generally unreliable. Additionally, some guests remarked that the Wi-Fi was essentially useless for their needs.

Spa

The spa at Puigcerda Park Hotel has garnered mixed feedback from guests. On the positive side, visitors have highlighted a private spa area that provides a good moment of relaxation and, though small, it is deemed sufficient for a relaxing experience. The spa can be an additional charge with a schedule that starts from 3 PM onwards. However, there have been several issues noted. Some guests found the spa to be closed during their stay or discovered it wasn't functioning, leading to frustration and disappointment. Cleanliness also emerged as a concern for some with reports of the spa not meeting expectations. Overall, while the spa offers a serene escape for some, there are inconsistencies in its availability and maintenance.

Pool

The outdoor area of Puigcerda Park Hotel stands out for its spectacular and beautiful garden and pool. Guests frequently highlight the spacious, well-maintained garden and pleasant pool surroundings, perfect for relaxing, especially after a competition. The pool itself is consistently described as great, wonderful, magnificent and of very high quality. Towels are available for added convenience. The garden and pool combine to create a serene and enjoyable outdoor space with the pool being particularly well-appreciated for its size and comfort. There were, however, minor concerns about the pool railings needing some maintenance for better security. Overall, the hotel's outdoor facilities, including the pool and catering service, receive high praise and add significant value to the guest experience.

Family

Puigcerda Park Hotel is an exceptional destination ideal for families seeking comfort and beautiful scenery. The hotel features fantastic facilities in its garden, swimming pool and dining areas, offering a family-friendly atmosphere that is perfect for a summer getaway. Guests appreciate the well-maintained outdoor areas, which include spaces for children to play and two soccer goals, making it a favorite spot for families to relax and enjoy.

The hotel’s tranquil environment caters to both the elderly and families with children, creating a serene setting for everyone to appreciate the Cerdanya region. Families particularly value the spacious and thoughtfully designed common areas, which provide ample opportunities for lounging and leisure.

Additionally, Puigcerda Park Hotel is pet-friendly, accommodating guests who wish to travel with their furry friends. The recent renovations and tasteful decor have also received positive remarks, further enhancing the family-like treatment and attentive service provided by the staff. With its good value for money and a welcoming environment, many guests express their eagerness to return with their families for future visits.

3 Star

Puigcerda Park Hotel offers a positive overall experience with guests noting its good quality for the price. Despite mixed opinions on its three-star rating, it generally meets category expectations. The hotel features ample space, a large garden and a pool, contributing to its appeal. The interior and exterior are very beautiful, making for a pleasant stay. While not luxurious, the hotel is comfortable and the breakfast is fitting for a three-star establishment. One point to consider is that the hotel is partly renovated; consequently, room experiences may vary depending on the assigned section.

Yes, Puigcerda Park Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Puigcerda Park Hotel.

No, Puigcerda Park Hotel doesn't allow dogs.

No, parking facilities aren't available at Puigcerda Park Hotel.

No, Puigcerda Park Hotel doesn't have a gym.

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