Samudra Beach Chalet

Pulau Perhentian 5.89416700, 102.74980100 , Teluk Dalam, Pulau Perhentian, Kuala Besut (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSamudra Beach Chalet is highly appreciated for its exceptional beachfront location which offers direct access to serene, less-polluted beaches and breathtaking sea views. Situated near popular spots like Shark Point and easily accessible from the jetty, the chalet provides a tranquil environment ideal for relaxation. The setting, combined with a well-kept garden, ensures a peaceful, child-friendly atmosphere. The prime location not only enhances the beach experience but also facilitates island activities like diving and jungle treks.

Guests have mixed feelings about the breakfast, though the general tone is positive with many praising the variety and quality, especially the fresh fruits and shakes enjoyed with sea views. However, there are notes on operational inconsistencies and limited meal times. Dinner at the restaurant receives high marks for the delicious and affordable local dishes, despite some complaints about slow service and limited operating hours.

The accommodations at Samudra Beach Chalet are described as basic yet comfortable and clean, offering good value for money. While spacious rooms and pleasant garden views are common highlights, there are reports of humidity, occasional mold, ants and insufficient maintenance that slightly dampen the experience. The overall cleanliness is somewhat inconsistent with guests praising the tidiness of the chalets but noting issues in the bathrooms and pest presence.

Staff service at the chalet is generally well-received with many visitors praising the friendliness and helpfulness of the team, particularly the younger and female staff members. However, inconsistencies in service quality, language barriers and mixed feedback on higher management's approachability were also noted.

The WiFi service is limited to common areas like the restaurant and reception, where it works reasonably well but does not extend to the rooms and mobile 4G signals are weak, making constant internet access a challenge. Despite this, the overall atmosphere is welcoming and family-friendly with accommodations tailored for family comfort, evidenced by spacious family cottages, tranquil garden settings and thoughtful amenities like outdoor faucets to keep living spaces sand-free.

While opinions on bed comfort are mixed with some guests finding the beds quite comfortable and others noting issues with mattress quality and hard pillows, the accommodations remain satisfactory given their price point.

In summary, Samudra Beach Chalet stands out for its exceptional beachfront location, comfortable yet basic accommodations and family-friendly environment, despite some areas needing improvement in terms of cleanliness, staff service consistency and amenities.
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Family Friendly Resort

Cheap Resort

Room Types
Standard Double Room This air-conditioned double room . The en suite bathroom includes shower facilities and free toiletries.

Standard Double Room with Fan This fan-cooled double room . The en suite bathroom includes shower facilities and free toiletries.

Family Room with Garden View This larger air-conditioned family room opens up to views of the garden. The en suite bathroom includes shower facilities and free toiletries.

Double Room with Sea View This air-conditioned double room opens up to views of the sea. The en suite bathroom includes shower facilities and free toiletries.

Half Board Standard Double Room with Snorkeling + Boat Transfer (Return) The double room offers air conditioning, a tiled floor, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Guest Reviews
7.2
Good
Location
Situated right by the beach, Samudra Beach Chalet boasts an exceptional location that is highly praised by visitors. Guests appreciate the hotel's proximity to the sea, offering direct access and stunning sea views right from their rooms. The serene and tranquil environment is perfect for relaxation, making it an ideal spot for a peaceful getaway.

The chalet is well-located near prominent spots like Shark Point and is easily accessible from the jetty, adding to its convenience. Additionally, the setting provides a calm and child-friendly atmosphere, complemented by a well-kept garden. The peaceful and remote setting, yet closeness to restaurants and dining options, adds to the overall appeal.

Visitors also note the establishment's simple yet clean accommodations, which although basic, offer good value for money. The beachfront position is particularly admired, as it allows guests to step out of their rooms and onto the sand at one of the quietest and least polluted beaches on the island. The location not only provides a magnificent beach experience but also easy access to island activities like diving and jungle treks.

In summary, Samudra Beach Chalet's prime beachfront location, combined with the beautiful surrounding environment and excellent access to nearby attractions, makes it a highly recommended choice for a relaxing and enjoyable stay.

Breakfast
At Samudra Beach Chalet, the breakfast experience receives a mix of feelings yet leans positively overall. Guests often highlight the variety and quality of the breakfast offerings, describing them as very good and reasonably priced. Many appreciate starting their day with fresh fruit and shakes while enjoying the view of the sea, which adds to the overall experience. The onsite restaurant provides options for breakfast, lunch and dinner, making it convenient for guests to dine without leaving the premises.

Despite these positives, some reviews suggest limitations, particularly for those with higher expectations and note that priority might be given to group bookings with specific packages. There are occasional mentions of the restaurant's operational inconsistencies with some guests finding it open at unpredictable times. Additionally, it has been noted that meal times are relatively short. On the whole, the breakfast at Samudra Beach Chalet is praised for its quality and setting, even if there are minor drawbacks regarding availability and variety.

Dinner
Samudra Beach Chalet's restaurant offers a wide variety of foods that have generally been described as delicious and affordable. Most reviewers praise the quality and taste of the meals, noting that the local dishes are a highlight. Comparatively, the restaurant boasts a better quality than other eateries on the same beach. Many guests appreciated the ample choices available on the menu and found the prices to be very reasonable. The food, including standout items like banana crepes, is often noted as excellent and satisfying.

However, several guests noted that the service can be slow with some reporting wait times of 1.5 to 2 hours due to limited kitchen staff. Another common concern is the limited operating hours of the restaurant, which can be inconvenient for those looking to dine at non-standard times. Additionally, there were comments suggesting that nearby restaurants might offer more immediate and friendly service.

While there are some criticisms about the slow service and restricted hours, the general consensus leans toward a positive dining experience in terms of food quality and pricing at Samudra Beach Chalet.

Rooms
Samudra Beach Chalet offers basic yet comfortable accommodations right by the sea. The chalets, although simple and occasionally outdated, provide clean rooms that are true to the photos. Spaciousness is a common highlight with many guests appreciating the roomy layouts. Air conditioning and clean bedding are standard, ensuring a reasonably comfortable stay.

The family bungalows receive positive remarks for their size and pleasant garden views. Cabins near the sea have been noted as nice, featuring air conditioning and comfortable, if occasionally soft, mattresses. Despite being basic, the essential amenities are usually present, such as hot water in the bathrooms.

However, there are some consistent drawbacks. The rooms can be quite humid with reports of mustiness, mold and even ants. The accommodations are described as being in poor condition at times with some guests experiencing issues like missing shower heads and insufficient room maintenance. The staff's hospitality also appears to be lacking based on guest feedback.

The overall cleanliness varies; while some rooms are praised for their neatness, others leave much to be desired. Despite this, many guests find the accommodations to offer good value for money due to their prime beachside location.

Beds
At Samudra Beach Chalet, guest opinions on bed comfort appear to be mixed. Several reviews highlight that the beds were quite comfortable, providing a decent night's sleep. The bedding is also noted to be clean, which adds to the overall experience.

However, some guests reported issues with the quality of the mattresses and pillows. A few mattresses were described as old, worn out or sagging with one even being described as having a big soft dent. Others noted the pillows were unusually hard and thick, requiring a bit of adjustment. A few guests also remarked that the blankets were somewhat thin and small.

Overall, while the comfort level of the beds may vary between rooms, they are generally considered sufficient, especially given the price point of the accommodations.

Cleanliness
Samudra Beach Chalet presents a mixed picture when it comes to cleanliness, leaving travelers with varied experiences. On the positive side, many guests found their rooms to be clean and equipped with essentials. The chalets were often described as pretty clean and spacious with some visitors noting the premises were kept very clean and tidy. The beach area received positive mentions, adding to the appeal of the location.

However, several guests noted areas for improvement in cleanliness, particularly in the bathrooms which were frequently mentioned as falling short of expectations. Issues such as ants, cockroaches and other bugs were commonly reported and some rooms were described as stuffy and poorly insulated. Instances of mold, dirty windows and stained bathrooms were also highlighted. The lack of regular cleaning, such as not having sheets or towels changed, compounded the dissatisfaction for some guests.

While the overall resort had a welcoming atmosphere, the presence of ants and other pests, coupled with underwhelming bathroom conditions, indicates that cleanliness standards varied significantly across the premises. For those considering a stay, it may be worth managing expectations regarding the hygiene and maintenance of the facilities.

Staff
The staff at Samudra Beach Chalet come across as a mixed bag based on guest reviews. Many visitors praise the team for being incredibly friendly, helpful and attentive. Descriptors like kind, polite and welcoming are frequently used, painting a picture of a cheerful and committed group, particularly the younger and female staff members. Guests often note the pleasant and smiling demeanor of the team, especially those working in the café and involved in boats and activities.

However, there are notable inconsistencies in the staff's performance. Some reviewers mention unfriendliness and a lack of willingness to assist, particularly pointing out reservations about the efficiency and approachability of the reception and restaurant staff. There are also concerns about language barriers with several guests noting that certain staff members do not communicate well in English and occasionally come off as rude or mocking. The behavior of higher management also draws mixed opinions with some guests finding them unkind and unhelpful.

Despite these occasional drawbacks, the overall sentiment leans towards a positive experience with the staff, highlighting their hardworking nature and desire to make guests feel welcome. The hospitality and kindness of many staff members contribute significantly to the favorable impression of Samudra Beach Chalet, even if there are areas in need of improvement.

Wi-Fi
Samudra Beach Chalet offers a getaway that is somewhat off the grid when it comes to internet connectivity. The WiFi service is primarily available in the restaurant and reception areas, where it works reasonably well. Guests have mentioned that while the common areas provide a reliable connection, the WiFi does not extend to the rooms, contrary to what some booking platforms might advertise. This can be a consideration for those who need constant access to the internet, as even mobile 4G signals can be weak. Electricity and internet availability are also not guaranteed around the clock. Therefore, visitors seeking a more connected stay might find the limited WiFi coverage a bit inconvenient.

Family
Samudra Beach Chalet offers a variety of accommodations that cater extensively to families, including spacious family cottages and bungalows situated in lush garden settings. These options provide a serene environment that is perfect for relaxation and engagement with nature, making it particularly suited for travelers with children. The garden views from the family rooms add to the peaceful atmosphere, enhancing the overall family vacation experience.

The chalet is recommended for its child-friendly atmosphere and its positioning on a very family-friendly beach, ensuring that activities for children are safe and enjoyable. The outdoor faucet is a thoughtful touch to help families keep their living spaces free from sand, maintaining cleanliness and comfort.

While Samudra Beach Chalet appears less focused on solo travelers when large family groups are present, the service and amenities are particularly tailored to meet the needs of families. Their efficient handling of incidents, such as attending to a child's minor injury, underscores their commitment to guest safety and care. Overall, the tranquil setting and family-oriented facilities make it an excellent choice for a family vacation on this side of the island.


No, Samudra Beach Chalet doesn't have any pool.

No, a spa isn't available at Samudra Beach Chalet.

No, Samudra Beach Chalet doesn't allow dogs.

No, parking facilities aren't available at Samudra Beach Chalet.

No, Samudra Beach Chalet doesn't have a gym.

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