Casona Plaza Balsa Inn
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Summary of reviewsCasona Plaza Balsa Inn, located in the heart of Puno, offers a fantastic stay amid the city's vibrant cultural and historical attractions. Its prime location, steps away from the main square and Puno's historic center, provides easy access to the Plaza de Armas, the cathedral, popular restaurants and various visit points. Guests appreciate the hotel's central yet quiet setting, as well as the comfortable and spacious accommodations that complement its accessibility.
The breakfast experience at Casona Plaza Balsa Inn is widely acclaimed with guests lauding the variety, quality and early availability of the buffet. A diverse selection of foods, including fruits, bread, pancakes, juices and yogurts, caters to different tastes, making it a highly recommended aspect of the stay. The clean and pleasant dining area, along with the option for a packed breakfast 'to go,' further enhances guests' convenience and satisfaction.
In terms of accommodations, the rooms at Casona Plaza Balsa Inn are noted for being spacious, well-equipped and impeccably clean. Modern facilities such as air conditioning units, safes and bathtubs add to the comfort, despite minor issues with water pressure and temperature regulation reported by some guests. The consistently tidy rooms and daily cleaning service contribute to the overall pleasant experience. The staff's warm welcome, helpfulness and efficient service, including luggage storage and assistance with itineraries, add a significant positive touch to guests' stays.
Cleanliness throughout the hotel is a standout feature with both rooms and public areas maintained to high standards. The bathrooms are particularly noted for their size and cleanliness, ensuring a fresh and hygienic environment. This dedication to cleanliness makes the hotel a reliable choice for those who prioritize hygiene.
Staff at Casona Plaza Balsa Inn are repeatedly praised for their friendliness, attentiveness and professionalism. The reception team, in particular, is highlighted for their efficient service, willingness to assist and proactive communication. This high level of service creates a welcoming and comfortable atmosphere for all guests.
While the WiFi experience has some inconsistencies with reports of fluctuating performance between floors and occasional slow connections, the overall impression remains largely positive. Most guests find the WiFi service to be good and stable.
The beds at Casona Plaza Balsa Inn receive high praise for their exceptional comfort with many guests highlighting the quality of the mattresses, pillows and covers. Despite a few mentions of older or inclined mattresses, the general sentiment is that the beds ensure a restful night's sleep.
Overall, Casona Plaza Balsa Inn stands out as a preferred choice for travelers seeking convenience, comfort and quality service in Puno. Its excellent location, impressive breakfast, comfortable rooms, high cleanliness standards and friendly staff collectively create a highly positive experience for guests.
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The breakfast experience at Casona Plaza Balsa Inn is widely acclaimed with guests lauding the variety, quality and early availability of the buffet. A diverse selection of foods, including fruits, bread, pancakes, juices and yogurts, caters to different tastes, making it a highly recommended aspect of the stay. The clean and pleasant dining area, along with the option for a packed breakfast 'to go,' further enhances guests' convenience and satisfaction.
In terms of accommodations, the rooms at Casona Plaza Balsa Inn are noted for being spacious, well-equipped and impeccably clean. Modern facilities such as air conditioning units, safes and bathtubs add to the comfort, despite minor issues with water pressure and temperature regulation reported by some guests. The consistently tidy rooms and daily cleaning service contribute to the overall pleasant experience. The staff's warm welcome, helpfulness and efficient service, including luggage storage and assistance with itineraries, add a significant positive touch to guests' stays.
Cleanliness throughout the hotel is a standout feature with both rooms and public areas maintained to high standards. The bathrooms are particularly noted for their size and cleanliness, ensuring a fresh and hygienic environment. This dedication to cleanliness makes the hotel a reliable choice for those who prioritize hygiene.
Staff at Casona Plaza Balsa Inn are repeatedly praised for their friendliness, attentiveness and professionalism. The reception team, in particular, is highlighted for their efficient service, willingness to assist and proactive communication. This high level of service creates a welcoming and comfortable atmosphere for all guests.
While the WiFi experience has some inconsistencies with reports of fluctuating performance between floors and occasional slow connections, the overall impression remains largely positive. Most guests find the WiFi service to be good and stable.
The beds at Casona Plaza Balsa Inn receive high praise for their exceptional comfort with many guests highlighting the quality of the mattresses, pillows and covers. Despite a few mentions of older or inclined mattresses, the general sentiment is that the beds ensure a restful night's sleep.
Overall, Casona Plaza Balsa Inn stands out as a preferred choice for travelers seeking convenience, comfort and quality service in Puno. Its excellent location, impressive breakfast, comfortable rooms, high cleanliness standards and friendly staff collectively create a highly positive experience for guests.
Small Hotel
This hotel provides a cozy and comfortable stay in the city center. The friendly service and convenient location make it a charming option for travelers.
3-Star Hotel
This hotel is centrally located and offers essential amenities. It is a popular choice for travelers seeking convenience and comfort.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Nestled in the heart of Puno, Casona Plaza Balsa Inn boasts an excellent location, just steps away from the main square and Puno's historic center. Guests frequently highlight its proximity to the Plaza de Armas and the cathedral, making it an ideal base for exploring the city's cultural and historical attractions. The hotel is praised for its central location, situated on a quiet street yet within walking distance of popular restaurants and visit points. Its accessibility to the main plaza, just one or two blocks away, ensures that visitors can easily immerse themselves in the city's vibrant atmosphere. Additionally, comfortable and spacious accommodations complement the prime location, making it a preferred choice for travelers seeking convenience and comfort in the bustling center of Puno.
Casona Plaza Balsa Inn offers an impressive breakfast experience for its guests. Reviewers consistently highlight the breakfast's variety and completeness, describing it as amazing and very good. The buffet style of the breakfast ensures there are ample options to cater to everyone's tastes with guests particularly enjoying the delicious fruits, bread and pancakes. The breakfast buffet features a diverse range of items including tasty juices, yogurts and rich orange jam.
Guests appreciate the early schedule with the buffet available from 5 AM to 8 AM, making it convenient for early risers or those with packed itineraries. The breakfast area is noted for being nice and clean, enhancing the overall dining experience. The option of a packed breakfast 'to go' adds to the convenience and flexibility offered by the hotel.
Overall, the breakfast at Casona Plaza Balsa Inn is described as fantastic, delicious and highly recommended, contributing significantly to the positive experience of staying at the hotel.
Nestled in the bustling heart of the city, Casona Plaza Balsa Inn offers a variety of room types that cater to different preferences. The rooms are frequently highlighted for being spacious, well-equipped and impeccably clean. Guests repeatedly commend the large, bright rooms with several noting the comfort of the beds and the overall warm ambiance.
The facilities within the rooms are modern, featuring amenities such as air conditioning units, safes and bathtubs. The bathrooms are particularly praised for their size and cleanliness, though some guests mentioned occasional issues with water pressure and temperature regulation. Despite this, the overall consensus points to a very comfortable and pleasant stay.
Several reviews emphasize the tidiness with rooms being cleaned and organized daily. The staff also receive positive mentions for their warm welcome and helpfulness, including the convenience of luggage storage during trips to nearby attractions like Taquile Island.
While most rooms are large and airy, a few guests found some rooms to be on the smaller side. However, the general sentiment remains positive with the spacious and well-lit rooms making for a comfortable base to explore the city. Whether staying for a night or an extended visit, guests consistently find Casona Plaza Balsa Inn a reliably pleasant option.
At Casona Plaza Balsa Inn, guests frequently highlight the exceptional comfort of the beds. The majority of reviews emphasize that the bedding is extremely comfortable with many guests noting the quality of the mattresses and the overall coziness of the covers. The beds are described as new, comfortable and some are even referred to as super comfortable, ensuring a restful night's sleep. Positive comments also mention that the beds are large and come with plenty of covers and comfortable pillows. Despite a few mentions of older or inclined mattresses, the consensus is that the beds are of good quality. Features like hypoallergenic flooring and clean rooms further enhance the comfort of the stay. With such consistent praise for their beds, Casona Plaza Balsa Inn seems to prioritize the restful experience of their guests.
Casona Plaza Balsa Inn is highly praised by guests for its impeccable cleanliness standards. From well-cleaned rooms to spotless public areas, the hotel consistently meets high expectations. Visitors commend the hotel's central location and its dedication to maintaining a clean and safe environment. Rooms are regularly cleaned and organized, ensuring a tidy and pleasant stay for guests. The bathrooms also receive special mention for their cleanliness and spaciousness. Attention to detail is evident across the property, making it a reliable choice for those prioritizing hygiene. Additionally, the staff's attentiveness and a comprehensive breakfast further enhance the overall positive experience at this spotless hotel.
Casona Plaza Balsa Inn boasts a team of incredibly friendly and helpful staff, making guests feel welcome as soon as they arrive. The reception team stands out for their willingness to assist, consistently receiving praise for their attentiveness and professionalism. This high level of service extends to helping with luggage, providing information and even packing meals for guests on the go.
Whether it's navigating the check-in process or managing post-checkout luggage storage, the staff's efficiency and kindness shine through. Travelers appreciate the proactive efforts to communicate during waiting periods and ensure a smooth overall experience. Attention to detail and a friendly demeanor seem to be a hallmark, creating a comfortable and positive stay for all.
The WiFi experience at Casona Plaza Balsa Inn is generally positive with several guests praising the connection as good, stable and even excellent. However, there are some inconsistencies reported, particularly with the Wi-Fi's performance fluctuating between floors. Some guests found the internet on the third floor to be weak and experienced very slow Wi-Fi connections at times. Additionally, there have been instances where no WiFi was available in the rooms. Despite these occasional drawbacks, the overall impression leans towards a reliable WiFi service.
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Location
Breakfast
Guests appreciate the early schedule with the buffet available from 5 AM to 8 AM, making it convenient for early risers or those with packed itineraries. The breakfast area is noted for being nice and clean, enhancing the overall dining experience. The option of a packed breakfast 'to go' adds to the convenience and flexibility offered by the hotel.
Overall, the breakfast at Casona Plaza Balsa Inn is described as fantastic, delicious and highly recommended, contributing significantly to the positive experience of staying at the hotel.
Rooms
The facilities within the rooms are modern, featuring amenities such as air conditioning units, safes and bathtubs. The bathrooms are particularly praised for their size and cleanliness, though some guests mentioned occasional issues with water pressure and temperature regulation. Despite this, the overall consensus points to a very comfortable and pleasant stay.
Several reviews emphasize the tidiness with rooms being cleaned and organized daily. The staff also receive positive mentions for their warm welcome and helpfulness, including the convenience of luggage storage during trips to nearby attractions like Taquile Island.
While most rooms are large and airy, a few guests found some rooms to be on the smaller side. However, the general sentiment remains positive with the spacious and well-lit rooms making for a comfortable base to explore the city. Whether staying for a night or an extended visit, guests consistently find Casona Plaza Balsa Inn a reliably pleasant option.
Beds
Cleanliness
Staff
Whether it's navigating the check-in process or managing post-checkout luggage storage, the staff's efficiency and kindness shine through. Travelers appreciate the proactive efforts to communicate during waiting periods and ensure a smooth overall experience. Attention to detail and a friendly demeanor seem to be a hallmark, creating a comfortable and positive stay for all.
Wi-Fi
No, Casona Plaza Balsa Inn doesn't have any pool.
No, a spa isn't available at Casona Plaza Balsa Inn.
No, Casona Plaza Balsa Inn doesn't allow dogs.
No, parking facilities aren't available at Casona Plaza Balsa Inn.
No, Casona Plaza Balsa Inn doesn't have a gym.
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