Overall, the Pergola Hotel & Spa is highly recommended by guests for its beautiful location with stunning views, friendly and helpful staff and excellent spa facilities. Guests are impressed with the wide variety and deliciousness of the breakfast selection. The hotel's indoor and outdoor pools have received positive reviews with the infinity pool receiving particular praise. While some guests have mentioned issues with aging furniture, noise and hygiene in certain areas, the hotel management is quickly responsive to such concerns. The hotel is also a great choice for families with various activities available for children. Despite minor issues, the Pergola Hotel & Spa is highly regarded and offers good value for money as a four-star hotel.