The Hawes Inn by Innkeeper's Collection
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Hawes Inn by Innkeeper's Collection, located in the picturesque town of South Queensferry beneath Scotland’s iconic Forth Bridge, provides guests with breathtaking views and easy access to both Inverness and Edinburgh. The train station nearby and ample private parking add to its convenience, making it an ideal choice for travelers whether they’re heading north or exploring the city.
The breakfast at The Hawes Inn receives high praise with guests frequently describing it as excellent and delicious. The menu offers a great variety, including a full Scottish breakfast and freshly cooked, made-to-order options. The restaurant also garners positive reviews for its dinner services; the quality of food is consistently high and the Duck Hoisin Pizza earns particular accolades. The dining areas offer a cozy and tastefully decorated environment, contributing to an inviting dining experience.
Rooms at The Hawes Inn are spacious, clean and comfortable, often providing stunning views of the Forth Railway Bridge and the river. The lovely décor blends old cottage charm with modern amenities, enhancing guests' comfort. Though some minor issues with lighting and bathroom fixtures are noted, the overall reception of the rooms is positive with many appreciating the unique historical elements.
Cleanliness is a notable strength with guests consistently finding the hotel spotless and well-maintained. The staff further enhance the guest experience through their friendly and helpful service, making guests feel welcome and at home. Positive interactions, especially with management and specific staff members, are frequently highlighted.
WiFi service appears to be the inn’s weak point with numerous reviews citing poor signal strength and intermittent connections. However, this does not overshadow the abundant positives. Parking facilities are praised for being ample and convenient, adding to the overall ease of staying at the inn.
The Hawes Inn provides a family-friendly environment with spacious and comfortable family rooms, scenic views and pleasant walks by the river. Despite a few logistical challenges, such as difficulty navigating steps with a wheelchair, the general sentiment reflects a positive family experience.
The comfort of the beds receives mixed reviews with many guests finding them very comfortable and spacious, though some report issues with mattress quality. The overall atmosphere, historical charm and consistent cleanliness make The Hawes Inn by Innkeeper's Collection a delightful place to stay, enhancing the overall guest experience substantially.
Categories
The breakfast at The Hawes Inn receives high praise with guests frequently describing it as excellent and delicious. The menu offers a great variety, including a full Scottish breakfast and freshly cooked, made-to-order options. The restaurant also garners positive reviews for its dinner services; the quality of food is consistently high and the Duck Hoisin Pizza earns particular accolades. The dining areas offer a cozy and tastefully decorated environment, contributing to an inviting dining experience.
Rooms at The Hawes Inn are spacious, clean and comfortable, often providing stunning views of the Forth Railway Bridge and the river. The lovely décor blends old cottage charm with modern amenities, enhancing guests' comfort. Though some minor issues with lighting and bathroom fixtures are noted, the overall reception of the rooms is positive with many appreciating the unique historical elements.
Cleanliness is a notable strength with guests consistently finding the hotel spotless and well-maintained. The staff further enhance the guest experience through their friendly and helpful service, making guests feel welcome and at home. Positive interactions, especially with management and specific staff members, are frequently highlighted.
WiFi service appears to be the inn’s weak point with numerous reviews citing poor signal strength and intermittent connections. However, this does not overshadow the abundant positives. Parking facilities are praised for being ample and convenient, adding to the overall ease of staying at the inn.
The Hawes Inn provides a family-friendly environment with spacious and comfortable family rooms, scenic views and pleasant walks by the river. Despite a few logistical challenges, such as difficulty navigating steps with a wheelchair, the general sentiment reflects a positive family experience.
The comfort of the beds receives mixed reviews with many guests finding them very comfortable and spacious, though some report issues with mattress quality. The overall atmosphere, historical charm and consistent cleanliness make The Hawes Inn by Innkeeper's Collection a delightful place to stay, enhancing the overall guest experience substantially.
Family Friendly Hotel
Hotel with Parking
Small Hotel
4-Star Hotel
Guest Reviews
Nestled in the charming town of South Queensferry, 'The Hawes Inn by Innkeeper's Collection' boasts an iconic and exceptional setting. The hotel is strategically positioned right beneath Scotland's renowned Forth Bridge, offering guests breathtaking and awe-inspiring views of the structure and the water. This splendid location makes it convenient for both travelers heading north to Inverness and those looking to explore Edinburgh, which is just half an hour away by train.
Accessibility is a significant highlight with the train station a short walk away, ensuring smooth connectivity to the city and surrounding attractions. The proximity to Edinburgh Airport also makes the inn an ideal choice for travelers beginning their journey into the Highlands or attending events such as the Royal Highland Show. For guests arriving by car, the ample private parking is a bonus.
Staying here is an experience akin to stepping into a scenic postcard with stunning water views and a historic setting steeped in character. The quaint and picturesque village of South Queensferry itself offers a delightful array of shops, restaurants and lovely walks by the shore, all easily accessible from the inn.
The location not only serves as a perfect backdrop for a peaceful retreat but also offers practical advantages such as avoiding traffic congestion during rush hours, a particularly appealing feature for business travelers or those with tight schedules. The combination of proximity to major landmarks, spectacular vistas and the convenience of transport links underscores why so many guests cherish their stays at The Hawes Inn.
The breakfast at The Hawes Inn by Innkeeper's Collection consistently receives high praise from guests, frequently described with terms like excellent, incredible and delicious. Guests appreciate the good variety and great selection available on the menu, including a full Scottish breakfast and a range of cold options. Many reviews highlight the freshly cooked, made-to-order breakfasts, which avoid the typical buffet style in favor of a more personalized service.
The quality and taste of the food are repeatedly commended with some guests noting that the breakfast was one of the best they've ever had and mentioning specific dishes like pulled beef brisket and sourdough toast. The breakfast is often described as plentiful, hearty and filling with several reviewers noting it's well worth any additional charge.
Staff service during breakfast generally receives positive mentions for being friendly and professional, though some guests have noted the service can be slow or inflexible at times. Despite a few criticisms regarding the lack of cereals, fruits and more diverse choices, the overall sentiment remains overwhelmingly positive. The atmosphere in the dining areas is also admired for being lovely and relaxed, complementing the high-quality food served.
In summary, guests at The Hawes Inn by Innkeeper's Collection can expect a fantastic breakfast experience with an extensive, well-cooked menu offered in a pleasant and homely setting.
The Hawes Inn by Innkeeper's Collection boasts a commendable dining experience that frequently garners positive reviews from guests. The restaurant is often described as having great food that ranges from delicious to superb. Many highlights include excellent and amazing meals, both for dinner and breakfast. Guests mention that the food quality is consistently high with delightful choices like the Duck Hoisin Pizza being particularly noteworthy.
The ambiance of the restaurant and the associated pub is equally appealing, providing a cozy, comfortable and tastefully decorated setting. It features inviting elements like an open fire, making it a pleasant place to enjoy a meal. Dining areas are described as warm and nicely decorated, which enhances the overall dining experience.
Staff service generally receives praise for being friendly, helpful and pleasant, contributing to a welcoming atmosphere. Although there are occasional mentions of slow service, the quality of food makes up for it. Furthermore, there are some reports of dishes running out and instances where food was not to everyone's liking, but these are rare compared to the overwhelming positive responses.
Overall, The Hawes Inn appears to offer more than just average pub grub, presenting itself as a higher standard dining venue within its charming historical setting. Whether it’s a delicious steak, a rich breakfast or an evening spent in the secluded beer garden, the dining experience at The Hawes Inn remains a highlight for many visitors.
The rooms at The Hawes Inn by Innkeeper's Collection are generally appreciated for their spaciousness, cleanliness and comfort. Many guests highlight the excellent views, particularly of the Forth Railway Bridge and the river, which add a picturesque element to their stay. The décor in the rooms is often described as lovely, nicely decorated and maintaining an old cottage charm, while modern amenities such as ensuite bathrooms and numerous power outlets ensure comfort and convenience. Family rooms and suites are notably large and well-equipped, often exceeding expectations in terms of space and privacy.
Despite some minor issues like poor lighting, dated decor in certain rooms and occasional problems with bathroom fixtures, the majority of the rooms are well maintained and offer a cozy, warm atmosphere. The comfortable beds and clean, bright environments contribute to a relaxing experience. Some rooms have unique features such as large windows or quirky original elements, adding to the inn's charm.
While the check-in process can be slow at times and a few rooms suffer from dampness or a lack of ventilation, overall the accommodation is well-received for its location and historical ambiance. Guests often find the rooms to be a perfect blend of comfort and aesthetic appeal, making The Hawes Inn a delightful place to stay for its beautiful, well-appointed rooms and pleasant atmosphere.
The beds at The Hawes Inn by Innkeeper's Collection receive mixed feedback from guests, but there is a strong emphasis on their comfort. Many reviewers describe the beds as very comfy, comfortable and even super comfy with guests highlighting the large size of the beds and the overall spaciousness and cleanliness of the rooms. Terms like big bed, huge bed and king bed frequently come up, indicating that the hotel offers generously sized sleeping arrangements.
Guests appreciate the additional amenities, such as USB and USB-C sockets next to the bed, adding convenience to their stay. The rooms and suites are often praised for their decor and cleanliness with several mentioning how well decorated and beautiful they are.
However, not all experiences are positive. Some guests mention that the mattresses are too hard, uncomfortable or even lumpy, indicating inconsistency in bed quality. There are mentions of noisy beds and those that have seen better days, suggesting that some rooms might need updates. Despite a few negative comments, the predominant sentiment leans toward satisfaction with the comfort and size of the beds.
The Hawes Inn by Innkeeper's Collection boasts consistently positive feedback regarding its cleanliness with many guests highlighting immaculate conditions. Descriptions like spotlessly clean, very clean and extremely clean abound, suggesting a high standard of hygiene throughout the establishment. Visitors appreciated the recently renovated look of the hotel, finding the accommodations both modern and welcoming. Numerous rooms were noted for their cleanliness, comfort and spaciousness with clean bathrooms adding to the overall positive experience.
The staff were frequently mentioned as lovely, aiding in the hotel's clean and inviting atmosphere. Common areas, including the bar and breakfast room, were described as clean and well-maintained. However, some reviews pointed out specific areas needing attention, such as carpets and certain rooms suffering from mold or a musty smell. A few guests also noted more severe cleanliness issues, such as toothpaste in the sink and dirty toilets. Despite these occasional critiques, the majority of reviews depict the Hawes Inn as a clean, comfortable and pleasant place to stay, reflecting the inn's commitment to cleanliness and guest satisfaction.
The reviews of The Hawes Inn by Innkeeper's Collection highlight predominantly positive interactions with the hotel staff. Guests frequently describe the staff as friendly, welcoming and helpful. Numerous reviews emphasize the exceptional warmth and attentiveness of the staff, noting their ability to make guests feel at home. Management and specific employees, such as the assistant manager and individual staff members like Kate, received praise for being courteous and engaging.
Overall, the staff are consistently seen as professional and accommodating, enhancing the guest experience. Instances of efficient service from the front desk, bar and restaurant staff were common themes. Specific compliments were given to the housekeeping team's excellence and the restaurant staff's proficiency.
Despite these positive remarks, there were occasional reports of less favorable experiences. Some guests encountered staff members who appeared stressed, inattentive or rude. A few reviews mentioned problems with the check-in process, delayed assistance and poor management interactions.
Nonetheless, the overwhelming sentiment remains positive with guests frequently acknowledging the staff's dedication to providing excellent service, contributing significantly to their enjoyable stay.
The WiFi experience at The Hawes Inn by Innkeeper's Collection has received mixed feedback from guests. Some visitors reported favorable experiences, highlighting that the WiFi worked well and provided a good internet connection. However, many reviews pointed to significant issues with the WiFi service. Common complaints included poor signal strength, slow and intermittent connections and a cumbersome login process. Guests noted that the WiFi was particularly unreliable in certain parts of the hotel with several mentioning no connection at all in their rooms. There were also mentions of unclear WiFi policies and difficulties related to signing in through a third-party service, which added to the overall frustration. While the network occasionally met the needs of some users, particularly in public areas, the general sentiment leaned towards dissatisfaction, especially for those requiring consistent and robust internet connectivity.
The Hawes Inn by Innkeeper's Collection is highly praised for its parking amenities. Guests consistently highlight the ample and free on-site parking, ensuring convenience for all visitors. The car park, located behind the hotel, is described as easy to find, large and secure, offering plenty of spaces. Furthermore, the parking facilities are deemed very good and convenient with private and off-street options available. Although access to the hotel from the car park isn't direct, this minor inconvenience is overshadowed by the overall positive experience, making parking a seamless component of staying at this hotel.
The Hawes Inn by Innkeeper's Collection offers an inviting atmosphere for families looking for a comfortable and enjoyable stay. The family rooms are widely praised for being spacious, clean and comfortable, providing plenty of room for everyone. With many guests highlighting the upgraded and modern family rooms, the inn is evidently well-suited for families traveling together.
Many reviews emphasize the beautiful and serene views from the family rooms, especially those overlooking the beer garden. Guests have relished the family-friendly facilities and the peaceful walks by the river that provide a perfect escape from everyday life.
A strong family atmosphere is a recurring theme with numerous visitors delighting in their time spent at the inn. Whether it's enjoying drinks in the beer garden or appreciating the period features of the family suite, families have had excellent experiences. The welcoming environment extends to the overall service, contributing to the inn’s reputation as a great place for family gatherings.
Despite a few mentions of challenges, such as difficulties navigating steps with a wheelchair and occasional discontentment with service and room allocation, the overwhelming sentiment from guests reflects a positive family experience. The ample car parking and proximity to great family-friendly places add to the inn’s appeal.
In summary, The Hawes Inn by Innkeeper's Collection stands out as an ideal and highly recommended destination for families, offering spacious and comfortable accommodations in a welcoming and scenic setting.
The Hawes Inn by Innkeeper's Collection is a charming property with newly refurbished decor and a great location that appeals to many guests. The inn offers clean, comfortable rooms that meet the standards of a typical three-star hotel. Guests have appreciated the beautiful decor, the spotlessly clean environment and the excellent attention to detail. The food served at the inn receives high praise, making it a dining highlight for visitors.
However, there are areas that need improvement. Some rooms, particularly in the basement, have been noted for having damp, outdated decor and lackluster views, which can feel a bit depressing. The tea cups in the rooms have reportedly been found dirty on some occasions. Several guests have mentioned that the facilities overall are outdated and do not entirely match the expectations of a three-star experience.
While some find the service satisfactory, others believe it falls short of what is expected from a three-star establishment. Issues such as unresolved problems in room 3 and the absence of good value for money have been pointed out. Despite these drawbacks, many guests still find the inn better than staying at budget hotels and would consider returning, especially given the superb location and newly upgraded areas.
Location Show Map
Location
Accessibility is a significant highlight with the train station a short walk away, ensuring smooth connectivity to the city and surrounding attractions. The proximity to Edinburgh Airport also makes the inn an ideal choice for travelers beginning their journey into the Highlands or attending events such as the Royal Highland Show. For guests arriving by car, the ample private parking is a bonus.
Staying here is an experience akin to stepping into a scenic postcard with stunning water views and a historic setting steeped in character. The quaint and picturesque village of South Queensferry itself offers a delightful array of shops, restaurants and lovely walks by the shore, all easily accessible from the inn.
The location not only serves as a perfect backdrop for a peaceful retreat but also offers practical advantages such as avoiding traffic congestion during rush hours, a particularly appealing feature for business travelers or those with tight schedules. The combination of proximity to major landmarks, spectacular vistas and the convenience of transport links underscores why so many guests cherish their stays at The Hawes Inn.
Breakfast
The quality and taste of the food are repeatedly commended with some guests noting that the breakfast was one of the best they've ever had and mentioning specific dishes like pulled beef brisket and sourdough toast. The breakfast is often described as plentiful, hearty and filling with several reviewers noting it's well worth any additional charge.
Staff service during breakfast generally receives positive mentions for being friendly and professional, though some guests have noted the service can be slow or inflexible at times. Despite a few criticisms regarding the lack of cereals, fruits and more diverse choices, the overall sentiment remains overwhelmingly positive. The atmosphere in the dining areas is also admired for being lovely and relaxed, complementing the high-quality food served.
In summary, guests at The Hawes Inn by Innkeeper's Collection can expect a fantastic breakfast experience with an extensive, well-cooked menu offered in a pleasant and homely setting.
Dinner
The ambiance of the restaurant and the associated pub is equally appealing, providing a cozy, comfortable and tastefully decorated setting. It features inviting elements like an open fire, making it a pleasant place to enjoy a meal. Dining areas are described as warm and nicely decorated, which enhances the overall dining experience.
Staff service generally receives praise for being friendly, helpful and pleasant, contributing to a welcoming atmosphere. Although there are occasional mentions of slow service, the quality of food makes up for it. Furthermore, there are some reports of dishes running out and instances where food was not to everyone's liking, but these are rare compared to the overwhelming positive responses.
Overall, The Hawes Inn appears to offer more than just average pub grub, presenting itself as a higher standard dining venue within its charming historical setting. Whether it’s a delicious steak, a rich breakfast or an evening spent in the secluded beer garden, the dining experience at The Hawes Inn remains a highlight for many visitors.
Rooms
Despite some minor issues like poor lighting, dated decor in certain rooms and occasional problems with bathroom fixtures, the majority of the rooms are well maintained and offer a cozy, warm atmosphere. The comfortable beds and clean, bright environments contribute to a relaxing experience. Some rooms have unique features such as large windows or quirky original elements, adding to the inn's charm.
While the check-in process can be slow at times and a few rooms suffer from dampness or a lack of ventilation, overall the accommodation is well-received for its location and historical ambiance. Guests often find the rooms to be a perfect blend of comfort and aesthetic appeal, making The Hawes Inn a delightful place to stay for its beautiful, well-appointed rooms and pleasant atmosphere.
Beds
Guests appreciate the additional amenities, such as USB and USB-C sockets next to the bed, adding convenience to their stay. The rooms and suites are often praised for their decor and cleanliness with several mentioning how well decorated and beautiful they are.
However, not all experiences are positive. Some guests mention that the mattresses are too hard, uncomfortable or even lumpy, indicating inconsistency in bed quality. There are mentions of noisy beds and those that have seen better days, suggesting that some rooms might need updates. Despite a few negative comments, the predominant sentiment leans toward satisfaction with the comfort and size of the beds.
Cleanliness
The staff were frequently mentioned as lovely, aiding in the hotel's clean and inviting atmosphere. Common areas, including the bar and breakfast room, were described as clean and well-maintained. However, some reviews pointed out specific areas needing attention, such as carpets and certain rooms suffering from mold or a musty smell. A few guests also noted more severe cleanliness issues, such as toothpaste in the sink and dirty toilets. Despite these occasional critiques, the majority of reviews depict the Hawes Inn as a clean, comfortable and pleasant place to stay, reflecting the inn's commitment to cleanliness and guest satisfaction.
Staff
Overall, the staff are consistently seen as professional and accommodating, enhancing the guest experience. Instances of efficient service from the front desk, bar and restaurant staff were common themes. Specific compliments were given to the housekeeping team's excellence and the restaurant staff's proficiency.
Despite these positive remarks, there were occasional reports of less favorable experiences. Some guests encountered staff members who appeared stressed, inattentive or rude. A few reviews mentioned problems with the check-in process, delayed assistance and poor management interactions.
Nonetheless, the overwhelming sentiment remains positive with guests frequently acknowledging the staff's dedication to providing excellent service, contributing significantly to their enjoyable stay.
Wi-Fi
Parking
Family
Many reviews emphasize the beautiful and serene views from the family rooms, especially those overlooking the beer garden. Guests have relished the family-friendly facilities and the peaceful walks by the river that provide a perfect escape from everyday life.
A strong family atmosphere is a recurring theme with numerous visitors delighting in their time spent at the inn. Whether it's enjoying drinks in the beer garden or appreciating the period features of the family suite, families have had excellent experiences. The welcoming environment extends to the overall service, contributing to the inn’s reputation as a great place for family gatherings.
Despite a few mentions of challenges, such as difficulties navigating steps with a wheelchair and occasional discontentment with service and room allocation, the overwhelming sentiment from guests reflects a positive family experience. The ample car parking and proximity to great family-friendly places add to the inn’s appeal.
In summary, The Hawes Inn by Innkeeper's Collection stands out as an ideal and highly recommended destination for families, offering spacious and comfortable accommodations in a welcoming and scenic setting.
3 Star
However, there are areas that need improvement. Some rooms, particularly in the basement, have been noted for having damp, outdated decor and lackluster views, which can feel a bit depressing. The tea cups in the rooms have reportedly been found dirty on some occasions. Several guests have mentioned that the facilities overall are outdated and do not entirely match the expectations of a three-star experience.
While some find the service satisfactory, others believe it falls short of what is expected from a three-star establishment. Issues such as unresolved problems in room 3 and the absence of good value for money have been pointed out. Despite these drawbacks, many guests still find the inn better than staying at budget hotels and would consider returning, especially given the superb location and newly upgraded areas.
No, The Hawes Inn by Innkeeper's Collection doesn't have any pool.
No, a spa isn't available at The Hawes Inn by Innkeeper's Collection.
No, The Hawes Inn by Innkeeper's Collection doesn't allow dogs.
Yes, parking facilities are available at The Hawes Inn by Innkeeper's Collection.
No, The Hawes Inn by Innkeeper's Collection doesn't have a gym.
Location Show Map
More Options
