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Summary of reviewsMercure Dijon Centre Clemenceau enjoys a highly favorable reputation among travelers, particularly for its prime location. Positioned near Dijon’s historic center and conveniently close to public transportation, the hotel offers easy access to key attractions and the highway, making it an ideal stop for both sightseeing and transit travelers. The peaceful neighborhood and clean, spacious rooms further complement its attractiveness. While the surrounding scenery and slightly off-centered position are minor drawbacks, the overall convenience of the location paired with amenities like a pool and underground parking stands out.
The breakfast service receives praise for its hearty and varied offerings, despite some guests suggesting improvements regarding diversity and cost. Nevertheless, the cozy breakfast room and friendly staff make for a positive start to the day. Similarly, the on-site restaurant is lauded for its high-quality food and pleasant ambiance with the outdoor terrace adding a nice touch. Although high dinner prices and occasional slow service were noted, the overall dining experience remains a highlight.
The hotel’s rooms are often celebrated for their spaciousness, cleanliness and modern decor. Guests appreciate the comfortable beds, though opinions on bed firmness vary. The clean and well-maintained environment, complemented by excellent housekeeping, contributes significantly to a pleasant stay. Issues like mold stains or minor maintenance problems are rare exceptions in an otherwise spotless setting.
Staff at Mercure Dijon Centre Clemenceau earn high marks for their friendliness and professionalism. From the reception team to the waitstaff, the consistent level of attentive service enhances the guest experience. While occasional lapses are mentioned, the overwhelmingly positive interactions stand out, making guests feel welcome and well-attended.
The hotel’s facilities, including free WiFi, are beneficial, though WiFi performance can be inconsistent for some guests. The pool area, albeit small, is a delightful feature with its garden setting and heated option, providing a pleasant retreat despite occasional crowding and a limited number of sunbeds.
Parking facilities receive commendations for their security and convenience, particularly the underground options equipped with EV charging stations. Though spaces can be narrow, the accessibility and additional features like recharging stations are well appreciated.
For families, the hotel offers spacious family rooms and a peaceful atmosphere, ensuring a comfortable stay. While minor safety concerns were noted, the overall family-friendly environment is praised, making it a suitable choice for travelers with children.
In summary, Mercure Dijon Centre Clemenceau stands out for its excellent location, clean and comfortable rooms, commendable restaurant and friendly staff. Despite a few areas for improvement, it remains a recommended option for visitors exploring Dijon.
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