3-Star HotelSituated in the center of Santillana, this hotel offers rooms with wooden floors and rustic furniture. It includes a seasonal restaurant, views of the Colegiata Church, and free Wi-Fi.
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Summary of reviews related to the '3 Star' categoryHotel Altamira offers a mixed experience for its guests, largely defined by its three-star rating. Many find the hotel to offer good value for money with a reasonable price-performance ratio. Despite its old but well-maintained decor, some opinions regarding comfort and pricing indicate it occasionally falls short of typical three-star standards.
The building itself is charming, rustic and artistically designed, evoking a special feel. The Junior Suites and family rooms provide a lavish touch, enhancing the overall ambience. However, some guests feel the comfort level is not entirely up to par for a three-star establishment.
The staff receives frequent praise for their courteousness, contributing to a generally good service experience. The absence of certain amenities like an elevator, fridge and air conditioning has been noted, highlighting some limitations in facilities.
Overall, Hotel Altamira aligns with expectations as a three-star hotel, offering an experience that is basic yet adequate, suitable for short stays and noted for its unique, antique charm. While improvements could be made, guests often leave satisfied with what they perceive as a fair balance of services for the price offered.
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