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Summary of reviewsALMA CHILOTA, nestled on Chiloé Island, delivers an enchanting and idyllic experience for its visitors, harmonizing natural beauty, comfort and exceptional hospitality. The hotel’s standout location on the tranquil bay offers mesmerizing waterfront views with its terrace providing a peaceful retreat for guests to unwind while being conveniently close to Castro's downtown attractions, cafes and restaurants. This advantageous position perfectly blends serenity with accessibility, ensuring a delightful balance for those seeking both relaxation and convenience.
The breakfast at ALMA CHILOTA consistently earns high praise for its hearty, varied and fresh offerings. Guests delight in the range of delicious options including fresh fruits, cakes, granola and freshly cooked eggs, often describing the experience as one of the best in Chile. The use of local produce, such as country eggs and sweet jams, highlights the attention to quality and flavor, making breakfast a memorable highlight of the stay.
Rooms at ALMA CHILOTA are a testament to cozy comfort and thoughtful decoration. Many feature stunning views of the lake and fjord, ensuring guests can wake up to breathtaking landscapes. The rooms are noted for their cleanliness, comfort and excellent amenities, from spotless bathrooms to comfortable beds. While minor issues like thin walls and occasional plumbing problems exist, they are swiftly addressed by the attentive staff, maintaining a high standard of service.
The hotel's commitment to cleanliness is evident throughout all areas with consistently spotless rooms and common spaces. The tasteful decoration, combining traditional and modern elements, creates a warm and inviting atmosphere that enhances the overall guest experience. The meticulous upkeep and well-maintained facilities contribute to a comfortable and pleasant stay.
ALMA CHILOTA excels in its service with a staff that is frequently commended for their friendliness, professionalism and attentiveness. The owners, Lorena and Fernando, are particularly renowned for their exceptional hospitality, ensuring visitors feel truly welcomed and cared for. Their personal touch and dedication to guest satisfaction significantly enhance the overall experience.
For families, the hotel offers a welcoming environment that feels just like home. Guests often mention the friendly and accommodating atmosphere, making it a top choice for those traveling with children. The magical and pleasant ambiance ensures a delightful family stay with many planning return visits.
The beds at ALMA CHILOTA are another standout feature, praised for their supreme comfort and spaciousness. Equipped with electric blankets and soft linens, the beds guarantee a cozy and restful sleep. The exceptional quality of the bedding, coupled with the room’s good heating, further adds to the overall comfort and satisfaction of the guests.
In summary, ALMA CHILOTA provides an outstanding, peaceful and comfortable retreat with remarkable views, superior service and exceptional amenities, making it a highly recommended choice for a memorable stay on Chiloé Island.
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