This adults-only all-inclusive resort features elegant rooms, a beachfront infinity pool, a fitness center and spa treatments. The infinity pool provides a great lap swimming experience.
Hotel Los Itzaes by 5th Avenue in Playa del Carmen is consistently praised for its exceptional location, offering guests the perfect balance between vibrant city life and tranquil relaxation. Situated just a short walk from the bustling 5th Avenue, renowned for its lively nightlife, shops, and dining options, the hotel also boasts proximity to beaches and important transportation hubs like the ADO bus station and the Cozumel ferry port. Despite its central position, guests enjoy a peaceful retreat away from the noise, surrounded by a host of conveniences including banks and pharmacies.
Though the hotel does not provide on-site breakfast, guests benefit from recommended local eateries. These options, despite being slightly more expensive, offer a variety of satisfying meals to start the day. Guests appreciate the nearby restaurant choices which provide everything from buffet spreads to hearty homestyle breakfast and lunch options.
The rooms at Hotel Los Itzaes are frequently highlighted for their spaciousness and cleanliness, featuring modern amenities such as air conditioning, mini fridges, and occasionally scenic balconies. Beds and pillows receive particular praise for their comfort, fostering a restful sleep. The hotel is well laid-out over four floors, making accessibility straightforward despite the absence of an elevator.
Cleanliness across the hotel is unrivaled, with meticulous daily cleaning ensuring a hygienic and welcoming environment. The friendly and attentive staff greatly enhance the overall guest experience, consistently offering exceptional service and hospitality. Individuals such as Marta, Vicky, and Diana stand out for their dedication to serving guests, providing personalized attention and insightful local recommendations.
The hotel also offers free and generally reliable WiFi service, although some minor hiccups have been reported. The rooftop pool, while modest in size, offers a serene escape with charming terrace views, providing guests with a delightful setting to relax.
Overall, Hotel Los Itzaes by 5th Avenue is renowned for offering a superb combination of comfort, convenience, and an ideal location, making it a top choice for travelers seeking a memorable stay in Playa del Carmen. Its balance of tranquility and accessibility, alongside enduring guest satisfaction with the hotel’s amenities and service, ensure its reputation as a delightful choice for both local and international visitors.
The Royal Sands Resort & Spa in Cancun is a celebrated destination, lauded for its picturesque beachfront location and a range of facilities that provide guests with a serene and enjoyable experience. This resort impresses visitors with its stunning beach access, featuring clear, crystal waters and soft white sand that contribute to the natural beauty of the area. Guests appreciate the unobstructed ocean views available directly from their rooms, allowing them to savor breathtaking sunrises from the comfort of their balconies. The location offers both tranquility and convenience, with amenities such as nearby shopping centers adding to the overall ease of access.
Dining at The Royal Sands is a delightful experience, where guests can enjoy a diverse array of flavorful options across the resort's specialty restaurants. Despite the need for reservations, especially for popular times, the quality and variety of the meals leave a lasting impression. The buffet receives particular praise for its exceptional array of dishes, and the attentive service provided by staff like Nacho and Angel significantly enhances the dining adventure.
Accommodations are spacious and clean, making them ideal for families seeking comfort and convenience. The well-maintained and spotless rooms often come equipped with kitchens and dining areas, adding to the sense of home away from home. The resort’s commitment to cleanliness is evident throughout the property, bolstered by a dedicated and efficient team.
The resort staff are frequently commended for their friendliness and helpfulness, with individual staff members recognized for their exceptional service. The welcoming atmosphere and attentive service contribute significantly to the positive guest experiences reported.
The pool areas are another standout feature, offering expansive, clean, and kid-friendly environments where families can relax and enjoy a seamless pool-to-beach experience. Although some note that the pool bar closes early, the overall pool experience remains a highlight of the resort visit.
While the all-inclusive experience at The Royal Sands Resort is generally well-received, there are minor operational hiccups such as the need for room card presentation and unexpected surcharges, which slightly detract from the seamlessness typically expected. Nonetheless, the culinary excellence and convenience of amenities offered in the package largely satisfy guests, despite some logistical inconveniences.
Overall, The Royal Sands Resort & Spa provides a beautiful beachfront escape that pairs Cancun's natural splendor with the conveniences of a family-friendly, well-appointed resort, making it a favored choice for travelers.