ibis Quito
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Summary of reviewsIbis Quito enjoys a prime, safe and central location close to La Carolina metro station, commercial centers, restaurants and markets, making it ideal for both leisure and business travelers. Its accessibility to local shops and entertainment venues greatly enhances the guest experience, alongside comfortable and clean rooms and a quality breakfast.
The breakfast service is highly praised for its variety, catering to diverse dietary preferences including options for lactose-intolerant and vegan diners. Guests commend the buffet's plentiful and delicious options and the pleasant atmosphere. While occasional messiness and limited options are noted, the breakfast experience is generally impressive.
Dinner at the hotel receives mixed feedback. Some guests appreciate the diverse menu and convenient location near other dining options, while others criticize the overpriced dishes, occasional mistakes and noisy environment. The absence of room service adds inconvenience.
Rooms at ibis Quito are clean, modern and well-equipped with necessary amenities, offering a comfortable and cozy stay despite their small size. Soundproofing ensures a quiet environment, although some guests note the compactness and occasional issues with air conditioning and noise from hallways.
Cleanliness is a standout feature with exceptional standards maintained in rooms and shared spaces. Guests frequently highlight the modern style and detailed attention to cleanliness which contributes to a restful stay.
The staff is frequently praised for their friendliness, attentiveness and efficiency, significantly enhancing the overall guest experience. While there are some instances of delayed service and unresolved issues, these are outweighed by numerous mentions of excellent customer service.
The free Wi-Fi generally provides a reliable and fast connection, suitable for various online activities, though improvements could be made in certain areas. Parking facilities receive mixed reviews with guests appreciating the security and protection offered, but pointing out challenges in navigation and layout.
For family vacations, ibis Quito presents a promising option despite small rooms that might not cater well to larger families. The appealing breakfast buffet, helpful staff and convenient location add to its family-friendly appeal.
Beds at the hotel are generally described as comfortable with clean and comfortable bedding, though there are occasional mentions of small beds and overly soft mattresses.
Ibis Quito maintains a consistent experience typical of the Ibis chain, offering clean rooms, a strategic location, attentive staff and an overall comfortable ambiance. Breakfast significantly adds to the good value for money, though some minor issues such as non-functional amenities and noisy cleaning staff could be addressed.
For business travelers, ibis Quito stands out for its functional design and strategic location, making it an excellent choice for short business trips. Despite the small room size and occasional service delays, the hotel provides efficient services catering well to professional needs, maintaining a strong recommendation for business visits.
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The breakfast service is highly praised for its variety, catering to diverse dietary preferences including options for lactose-intolerant and vegan diners. Guests commend the buffet's plentiful and delicious options and the pleasant atmosphere. While occasional messiness and limited options are noted, the breakfast experience is generally impressive.
Dinner at the hotel receives mixed feedback. Some guests appreciate the diverse menu and convenient location near other dining options, while others criticize the overpriced dishes, occasional mistakes and noisy environment. The absence of room service adds inconvenience.
Rooms at ibis Quito are clean, modern and well-equipped with necessary amenities, offering a comfortable and cozy stay despite their small size. Soundproofing ensures a quiet environment, although some guests note the compactness and occasional issues with air conditioning and noise from hallways.
Cleanliness is a standout feature with exceptional standards maintained in rooms and shared spaces. Guests frequently highlight the modern style and detailed attention to cleanliness which contributes to a restful stay.
The staff is frequently praised for their friendliness, attentiveness and efficiency, significantly enhancing the overall guest experience. While there are some instances of delayed service and unresolved issues, these are outweighed by numerous mentions of excellent customer service.
The free Wi-Fi generally provides a reliable and fast connection, suitable for various online activities, though improvements could be made in certain areas. Parking facilities receive mixed reviews with guests appreciating the security and protection offered, but pointing out challenges in navigation and layout.
For family vacations, ibis Quito presents a promising option despite small rooms that might not cater well to larger families. The appealing breakfast buffet, helpful staff and convenient location add to its family-friendly appeal.
Beds at the hotel are generally described as comfortable with clean and comfortable bedding, though there are occasional mentions of small beds and overly soft mattresses.
Ibis Quito maintains a consistent experience typical of the Ibis chain, offering clean rooms, a strategic location, attentive staff and an overall comfortable ambiance. Breakfast significantly adds to the good value for money, though some minor issues such as non-functional amenities and noisy cleaning staff could be addressed.
For business travelers, ibis Quito stands out for its functional design and strategic location, making it an excellent choice for short business trips. Despite the small room size and occasional service delays, the hotel provides efficient services catering well to professional needs, maintaining a strong recommendation for business visits.
Family Friendly Hotel
This hotel offers in-room cribs and rollaway/extra beds to accommodate families. Laundry facilities and soundproofed rooms are available for guest convenience.
Business Hotel
Ibis Quito provides essential amenities for business travelers. It offers comfortable accommodations and standard business services.
Hotel with Parking
Located in Quito, this hotel offers parking for its guests. It's a practical choice for travelers seeking a secure parking space while visiting the city.
Accessible Hotel
Ibis Quito offers wheelchair accessibility throughout the hotel, including two rooms specifically for people with reduced mobility. It features a lift, lower bathroom sinks, higher level toilets, and toilets with grab rails. The entire unit is wheelchair accessible, with upper floors accessible by elevator, and accessible parking is available.
3-Star Hotel
This hotel offers a comfortable environment, very good conditions, and convenient transportation. The breakfast is self-service, and the surrounding facilities are complete. Rooms have a safe box, a flat-screen TV with satellite channels, and air conditioning.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Ibis Quito boasts a prime location, garnering praise for its strategic placement in the city. Nestled in a safe and central area, the hotel is conveniently close to La Carolina metro station, commercial centers, restaurants and markets. Its proximity to local shops and entertainment venues makes it an ideal choice for visitors eager to explore Quito’s vibrant life. Guests note the hotel's accessibility to the city center and key attractions, positioning it perfectly for both leisure and business travelers. Despite a few mentions of roadwork affecting transport convenience, the overwhelming feedback highlights its great location, comfortable and clean rooms, as well as the quality breakfast featuring fresh, diverse options. The kindness of the staff and the comfort of the facilities further enhance the guest experience, making ibis Quito a noted choice for visitors eyeing a well-situated and enjoyable stay in the city.
Ibis Quito has garnered significant praise for its breakfast offerings, frequently highlighted in guest reviews. Many guests enthusiastically describe the breakfast as varied, hearty and complete, catering to a wide range of dietary preferences, including options for lactose-intolerant and vegan diners. The buffet-style breakfast is lauded for its variety with numerous positive mentions of specific items like pastries and croissants.
Guests appreciate the overall quality and diversity of the food, noting that it is well-organized and maintained throughout service times. The breakfast atmosphere is described as generous and comfortable, making it a great start to the day. Several reviews specifically note the exceptional value for money, combining plentiful and delicious options with a convenient location and comfortable surroundings.
However, a few reviews also mention occasional messiness and limited options, indicating that while generally impressive, the breakfast experience can sometimes fall short of expectations. Overall, the breakfast at Ibis Quito stands out as a delightful and diverse offering that significantly contributes to guests' positive experiences at the hotel.
At ibis Quito, experiences with dinner at the hotel restaurant vary widely. On the positive side, some guests find the dinner options to be outstanding, praising the restaurant's good menu and the diverse range of dining choices available. The comfortable rooms and convenient location near restaurants, markets and a shopping mall add to the appeal. Additionally, the hotel offers a good breakfast and a reliable taxi service.
However, there are notable drawbacks. Some guests feel that the dinner menu is overpriced with occasional mistakes in orders and issues with food quality, such as salty dishes. The restaurant service has been described as awful and the noisy environment detracts from the dining experience. The absence of room service further complicates matters, as guests have to physically visit the ground floor restaurant to get their meals.
Overall, while the restaurant at ibis Quito has its highlights, such as certain menu items and the variety of choices, there are significant inconsistencies in service and food quality that may affect the overall dining experience.
The rooms at ibis Quito are clean and modern, reflecting the consistent design seen in other Ibis hotels. Guests often highlight the comfort of the beds and pillows, as well as the overall cleanliness and neatness of the rooms. The rooms are well-equipped with all the necessary amenities, making them functional and comfortable. Despite the small size, which many guests mention, the rooms are soundproofed, ensuring a quiet stay free from outside noise. Most guests find the rooms cozy and well-distributed, even if they are on the smaller side.
There are some concerns about the lack of space with several reviewers noting that the rooms can be quite tiny, sometimes making it feel a bit cramped. The bathrooms, although complete with all necessary accessories, are also noted for being very small. Some guests experience issues with the air conditioning system and occasional noise from the hallways in the morning.
Facilities at the hotel are commendable with positive remarks about the gym and the overall quality of the hotel's infrastructure. While the television lacks streaming options like Netflix, Prime or YouTube, the cleanliness and modernity of the rooms make for a pleasant experience.
The hotel features good cost-quality and variety in their breakfast options. Despite some minor issues, such as confusing room service options and a rather late check-in time, the overall experience is favorable with comfortable and well-maintained rooms contributing to a good stay.
When it comes to the beds at ibis Quito, guests frequently highlight their comfort. Many visitors have described the mattresses as very comfortable, ensuring a restful night's sleep. Positive mentions of clean and comfortable bedding are common. The comfort extends to the pillows as well, often leaving guests satisfied.
However, not all feedback is glowing. Some guests report the beds being rather small and the mattresses a bit too soft for their liking. There are also mentions of uncomfortable sofa beds and pillows. Despite these occasional criticisms, the recurring theme of comfort, cleanliness and good value resonates strongly in the reviews.
Overall, the beds at ibis Quito seem to consistently provide a comfortable experience, though there is some room for improvement regarding bed size and mattress firmness.
The overarching sentiment regarding the cleanliness at ibis Quito is overwhelmingly positive. Hotel guests frequently highlight the exceptional cleanliness of the rooms and facilities with many noting the rooms are very clean, modern and comfortable. Clean sheets and impeccable cleanliness standards are commonly mentioned. The facilities, including the lobby and other shared spaces, are well-maintained and tidy, adding to the overall appeal of the hotel.
Guests appreciate the hotel's modern style and the detailed attention to cleanliness, which includes rooms being dust-free and moisture-free. In addition to cleanliness, the hotel provides clean and comfortable beds, contributing to a restful stay. The staff's attention to maintaining cleanliness further enhances the guests' experience.
Though the reviews are predominantly positive, it's worth noting a few concerns regarding hygiene and internet connection. However, these appear to be isolated incidents and do not overshadow the generally high standards of cleanliness upheld throughout the hotel.
Overall, ibis Quito impresses with its pristine conditions, making it a reliable choice for travelers seeking a clean and comfortable stay.
The reviews for the staff at ibis Quito reflect a predominantly positive experience, highlighting friendliness, attentiveness and efficiency. Guests frequently describe the staff as very friendly, courteous and helpful. Many appreciated the professional and hospitable treatment received throughout their stay. Specific mentions include the kindness and helpfulness of the security guard, the polite and attentive front desk and restaurant staff and the excellent overall service.
Reviewers also noted the top-notch cleanliness maintained by the staff, further contributing to their pleasant stays. Instances where service was delayed or issues were not resolved indicate some inconsistency, but these are outweighed by the numerous mentions of great attention and excellent customer service.
Guests particularly commend the exceptional and efficient service, often pointing out individual staff members for their personalized attention. In sum, the staff’s positive and accommodating demeanor significantly enhances the experience at ibis Quito, making it a reliable choice for travelers seeking courteous and professional hospitality.
Guests staying at ibis Quito have generally positive feedback regarding the hotel's Wi-Fi. Many have noted that the Wi-Fi works well and provides a fast connection, making it suitable for various online activities. Complimentary Wi-Fi is available throughout the stay, which is a great convenience for guests. However, it seems there are occasional issues with Wi-Fi connectivity in certain rooms and on the televisions and some guests believe that the internet speed could use some improvement. Overall, the hotel offers reliable internet service that meets guests' needs, but there is room for enhancement in specific areas.
Guests of the ibis Quito have varied opinions about the hotel's parking facilities. On the positive side, the parking area is noted for being spacious and secure with a bright garage that is covered, ensuring protection from the elements. Many appreciate the quick and efficient check-in and check-out processes at the parking lot. However, some guests have pointed out several areas for improvement. The parking lot’s complexity and tightness make navigation challenging with steep corners and super complicated tunnels. Some reviewers suggest assigning specific parking spots to improve organization. Additionally, the entry to the parking lot can be a hassle, as drivers often have to leave their cars outside initially and there's a need for better communication channels, such as numbers to call the reception. Overall, while the parking offers good security and protection, the layout and ease of use could benefit from enhancements.
Despite some limitations, 'ibis Quito' holds a promising spot for family vacations. While the rooms are generally small and may not cater well to larger families or those with substantial luggage, they offer a level of comfort that's hard to overlook. The breakfast buffet has gained notable appreciation, making mornings a delightful experience. The staff, although occasionally unhelpful with luggage, maintain a friendly demeanor and assist in arranging taxi services, though the quality of these services can vary. The hotel is well-located, easing travel within the city, which adds to its appeal. For those who appreciate compact and cozy accommodations with good dining options, 'ibis Quito' presents a viable choice.
The Ibis Quito offers a consistent experience typical of the Ibis chain, ensuring no major surprises for guests familiar with the brand. The hotel is well-maintained, boasting clean rooms and a location that is both convenient and strategic. Guests frequently commend the attentive nature of the staff and the overall comfort of the hotel's ambiance. Breakfast is often highlighted as a positive aspect of the stay, adding to the overall good value for money.
Despite the generally satisfactory level of service and amenities, there are a few areas where the hotel falls short. While the hotel is fully functional, it faces criticism for being quite average with some issues such as non-functional TVs and phones. Some guests have found the towels to be old and rough and the cleaning staff to be noisy, which affected their comfort. The breakfast staff’s customer service also has room for improvement.
In summary, while Ibis Quito generally upholds the standard Ibis quality and is a comfortable option with good value, there are minor setbacks that could be addressed to enhance the overall guest experience.
ibis Quito stands out as an excellent choice for business travelers visiting the city. The hotel is lauded for its functional design and ideal location, which makes it perfect for short business trips or a few days of work in Quito. Visitors have recommended it specifically for business trips, highlighting its suitability for professional needs, despite the limited space in the rooms.
Though it lacks a business center, the hotel provides timely and efficient services that cater well to working professionals. Some guests noted the general noisiness in the lobby area, which might not be ideal for work and the restaurant service was mentioned as being slow at times. However, the overall consensus is that it is an excellent hotel for business purposes.
The hotel offers certain perks for international travelers, such as discounts for those with foreign passports. Improvements such as promotions for frequent business travelers were also suggested. Despite the small size of the rooms, which may not be suitable for families, ibis Quito remains a highly recommended option for those seeking a place to rest and work efficiently during their business travels.
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Location
Breakfast
Guests appreciate the overall quality and diversity of the food, noting that it is well-organized and maintained throughout service times. The breakfast atmosphere is described as generous and comfortable, making it a great start to the day. Several reviews specifically note the exceptional value for money, combining plentiful and delicious options with a convenient location and comfortable surroundings.
However, a few reviews also mention occasional messiness and limited options, indicating that while generally impressive, the breakfast experience can sometimes fall short of expectations. Overall, the breakfast at Ibis Quito stands out as a delightful and diverse offering that significantly contributes to guests' positive experiences at the hotel.
Dinner
However, there are notable drawbacks. Some guests feel that the dinner menu is overpriced with occasional mistakes in orders and issues with food quality, such as salty dishes. The restaurant service has been described as awful and the noisy environment detracts from the dining experience. The absence of room service further complicates matters, as guests have to physically visit the ground floor restaurant to get their meals.
Overall, while the restaurant at ibis Quito has its highlights, such as certain menu items and the variety of choices, there are significant inconsistencies in service and food quality that may affect the overall dining experience.
Rooms
There are some concerns about the lack of space with several reviewers noting that the rooms can be quite tiny, sometimes making it feel a bit cramped. The bathrooms, although complete with all necessary accessories, are also noted for being very small. Some guests experience issues with the air conditioning system and occasional noise from the hallways in the morning.
Facilities at the hotel are commendable with positive remarks about the gym and the overall quality of the hotel's infrastructure. While the television lacks streaming options like Netflix, Prime or YouTube, the cleanliness and modernity of the rooms make for a pleasant experience.
The hotel features good cost-quality and variety in their breakfast options. Despite some minor issues, such as confusing room service options and a rather late check-in time, the overall experience is favorable with comfortable and well-maintained rooms contributing to a good stay.
Beds
However, not all feedback is glowing. Some guests report the beds being rather small and the mattresses a bit too soft for their liking. There are also mentions of uncomfortable sofa beds and pillows. Despite these occasional criticisms, the recurring theme of comfort, cleanliness and good value resonates strongly in the reviews.
Overall, the beds at ibis Quito seem to consistently provide a comfortable experience, though there is some room for improvement regarding bed size and mattress firmness.
Cleanliness
Guests appreciate the hotel's modern style and the detailed attention to cleanliness, which includes rooms being dust-free and moisture-free. In addition to cleanliness, the hotel provides clean and comfortable beds, contributing to a restful stay. The staff's attention to maintaining cleanliness further enhances the guests' experience.
Though the reviews are predominantly positive, it's worth noting a few concerns regarding hygiene and internet connection. However, these appear to be isolated incidents and do not overshadow the generally high standards of cleanliness upheld throughout the hotel.
Overall, ibis Quito impresses with its pristine conditions, making it a reliable choice for travelers seeking a clean and comfortable stay.
Staff
Reviewers also noted the top-notch cleanliness maintained by the staff, further contributing to their pleasant stays. Instances where service was delayed or issues were not resolved indicate some inconsistency, but these are outweighed by the numerous mentions of great attention and excellent customer service.
Guests particularly commend the exceptional and efficient service, often pointing out individual staff members for their personalized attention. In sum, the staff’s positive and accommodating demeanor significantly enhances the experience at ibis Quito, making it a reliable choice for travelers seeking courteous and professional hospitality.
Wi-Fi
Parking
Family
3 Star
Despite the generally satisfactory level of service and amenities, there are a few areas where the hotel falls short. While the hotel is fully functional, it faces criticism for being quite average with some issues such as non-functional TVs and phones. Some guests have found the towels to be old and rough and the cleaning staff to be noisy, which affected their comfort. The breakfast staff’s customer service also has room for improvement.
In summary, while Ibis Quito generally upholds the standard Ibis quality and is a comfortable option with good value, there are minor setbacks that could be addressed to enhance the overall guest experience.
Business
Though it lacks a business center, the hotel provides timely and efficient services that cater well to working professionals. Some guests noted the general noisiness in the lobby area, which might not be ideal for work and the restaurant service was mentioned as being slow at times. However, the overall consensus is that it is an excellent hotel for business purposes.
The hotel offers certain perks for international travelers, such as discounts for those with foreign passports. Improvements such as promotions for frequent business travelers were also suggested. Despite the small size of the rooms, which may not be suitable for families, ibis Quito remains a highly recommended option for those seeking a place to rest and work efficiently during their business travels.
No, ibis Quito doesn't have any pool.
No, a spa isn't available at ibis Quito.
No, ibis Quito doesn't allow dogs.
Yes, parking facilities are available at ibis Quito.
No, ibis Quito doesn't have a gym.
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