Le Diwan Hotel Rabat - MGallery Collection
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Summary of reviewsLe Diwan Hotel Rabat - MGallery Collection in the heart of the charming Hassan district of Morocco's capital city is highly praised for its exceptional location. The hotel's strategic position provides easy access to numerous local attractions, restaurants, the nearby souk and the train station, making it ideal for both leisure and business travelers. Guests appreciate the clean, safe and vibrant neighborhood, often highlighting the convenience of walking to most destinations.
The breakfast experience is well-received with guests enjoying the variety and quality of the buffet, which includes delicious Moroccan specialties and live cooking stations for crepes and omelettes. The friendly and professional staff further enhance this dining experience despite occasional issues with service delays and overcrowding in the breakfast room.
Guest rooms are described as spacious and well-furnished with high-quality, comfortable bedding contributing to a restful sleep. However, some rooms face issues with musty smells, humidity and dated furniture, indicating a need for updates. Despite these concerns, the rooms are generally clean and well-equipped, thanks to the diligent housekeeping staff.
Cleanliness throughout the hotel is consistently upheld and the welcoming ambiance is matched by the high standards of service. Particular staff members, such as Mona, Halima and Madame Ibtissam at reception, are recognized for their exceptional dedication, ensuring a pleasant stay for guests.
Parking at the hotel has its limitations in terms of space and accessibility, but the professionalism and helpfulness of the parking staff are noteworthy. While navigating the tight parking area can be challenging, the staff's diligent service is well appreciated with suggestions for a full-time valet service to enhance the experience.
Overall, Le Diwan Hotel Rabat - MGallery Collection stands out for its excellent location, comfortable amenities, cleanliness and outstanding staff, making it a commendable choice for travelers exploring Rabat.
Categories
The breakfast experience is well-received with guests enjoying the variety and quality of the buffet, which includes delicious Moroccan specialties and live cooking stations for crepes and omelettes. The friendly and professional staff further enhance this dining experience despite occasional issues with service delays and overcrowding in the breakfast room.
Guest rooms are described as spacious and well-furnished with high-quality, comfortable bedding contributing to a restful sleep. However, some rooms face issues with musty smells, humidity and dated furniture, indicating a need for updates. Despite these concerns, the rooms are generally clean and well-equipped, thanks to the diligent housekeeping staff.
Cleanliness throughout the hotel is consistently upheld and the welcoming ambiance is matched by the high standards of service. Particular staff members, such as Mona, Halima and Madame Ibtissam at reception, are recognized for their exceptional dedication, ensuring a pleasant stay for guests.
Parking at the hotel has its limitations in terms of space and accessibility, but the professionalism and helpfulness of the parking staff are noteworthy. While navigating the tight parking area can be challenging, the staff's diligent service is well appreciated with suggestions for a full-time valet service to enhance the experience.
Overall, Le Diwan Hotel Rabat - MGallery Collection stands out for its excellent location, comfortable amenities, cleanliness and outstanding staff, making it a commendable choice for travelers exploring Rabat.
Hotel with Spa
Mgallery Le Diwan Rabat features a spa that offers a range of wellness treatments. Guests can enjoy services designed to promote relaxation and rejuvenation in a sophisticated environment.
Family Friendly Hotel
Mgallery Le Diwan Rabat may offer a blend of boutique charm and reliable service. The hotel may provide amenities and services suitable for families looking for a comfortable stay.
Romantic Hotel
This hotel offers elegant rooms and a convenient location in Rabat. Its stylish decor and attentive service provide a comfortable and romantic atmosphere.
Business Hotel
This 4-star hotel is located next to the Palais Royal and offers a relaxing hammam and a gourmet restaurant. It also provides air-conditioned and soundproofed rooms with Wi-Fi, along with a business center for corporate travelers.
Hotel with Parking
Appearing on lists of hotels with parking in Rabat, this hotel offers parking facilities for visitors.
EV charging stations
Accessible Hotel
This hotel is wheelchair accessible and has elevators to all floors.
Hotel with EV Charging Stations
This hotel offers an electric vehicle charging station, along with parking options including private and accessible parking. Its central location and amenities like a spa and restaurant provide a comfortable stay.
4-Star Hotel
This hotel offers a luxurious and authentic experience inspired by Moroccan elegance, blending modern comfort with artistic flair. Its central location near Hassan provides easy access to cultural sites.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
About Le Diwan Hotel Rabat - MGallery Collection
License: 10000HT0814
Guest Reviews
Location
Families and business travelers alike appreciate the hotel's central placement with several reviews emphasizing its proximity to the train station and its overall suitability for business trips. The surrounding neighborhood is described as clean, safe and vibrant, contributing to a pleasant urban experience for visitors.
Overall, the guest reviews consistently praise the hotel's central and beautiful location, underscoring its strategic position for exploring Rabat and its many offerings.
Breakfast
However, some guests noted areas for improvement. Issues such as delays in service, limited fruit availability and occasional shortages of cutlery and coffee were mentioned. The breakfast room's size and crowding were also points of concern for some.
Overall, the breakfast is considered very good with many guests enjoying the variety and finding it a fitting complement to the hotel's central location and overall pleasant atmosphere.
Rooms
However, several reviews point out areas needing improvement. A recurring issue is the musty smell in some rooms with mentions of humidity and mold. This issue has led some guests to request room changes. There are also mentions of the furniture being old and stained, indicating that a refresh or renovation is needed. Despite these setbacks, the cleaning crew is praised for thoroughness and for the most part, rooms are described as clean and well-equipped.
Overall, while the hotel offers comfort with its large, well-furnished spaces and friendly staff, it is clear that updates to the rooms are needed to enhance the guest experience fully.
Beds
Cleanliness
Guests frequently mentioned the warm and friendly demeanor of the staff, who add to the welcoming environment. However, there are occasional remarks about stains on the carpets and some inconsistencies in room cleanliness. Despite these minor drawbacks, the overall experience is positive with guests appreciating the excellent service and the high standards maintained across the hotel. The clean and inviting ambiance, combined with the kindness and attentiveness of the staff, makes Le Diwan Hotel Rabat - MGallery Collection a commendable choice for travelers.
Staff
Parking
No, Le Diwan Hotel Rabat - MGallery Collection doesn't have any pool.
Yes, a spa is available at Le Diwan Hotel Rabat - MGallery Collection.
No, Le Diwan Hotel Rabat - MGallery Collection doesn't allow dogs.
Yes, parking facilities are available at Le Diwan Hotel Rabat - MGallery Collection.
No, Le Diwan Hotel Rabat - MGallery Collection doesn't have a gym.
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