Rabat, 35 Rue Azegza34.003426,-6.850173(Show on Map)
7.6
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Smarts Hotel Agdal Rabat, nestled in the lively Agdal district of Rabat, is a popular choice for both leisure and business travelers. The hotel's prime location offers easy access to essential transport links, such as the nearby Agdal train station and a variety of local amenities including restaurants, cafes, shopping centers and tourist spots like the Royal Palace. Despite being centrally located, guests appreciate the peace and quiet provided by its location in a tranquil alley. The helpfulness and friendliness of the staff, along with the hotel’s cleanliness, further enhance the overall comfort and value for money of a stay here.
Breakfast at Smarts Hotel garners mixed feedback. Many guests enjoy the extensive time range and the variety of items, including local Moroccan delicacies, boiled eggs, cold cuts and croissants, complemented by an attentive staff. Despite some suggestions for improvements such as the inclusion of fresh orange juice and a greater selection of warm foods, the overall experience remains positive for many due to the high quality and freshness of the offerings.
Dinner at the hotel's restaurant also receives mixed reviews. While many guests commend the excellent service and quality of the meals provided, there are occasional mentions of average-quality dishes and issues with food aromas in the hallways. Nevertheless, the general consensus tilts positively, appreciating the dedication of the restaurant staff.
The rooms at Smarts Hotel are consistently praised for their cleanliness, spaciousness and modern design. Guests often highlight the comfort of the bedding and well-appointed amenities. Despite occasional issues such as weak soundproofing and minor maintenance concerns, the overall room experience is highly satisfying, contributing positively to the guests' stay.
Regarding cleanliness, the hotel maintains a high standard with daily routines ensuring tidy and comfortable living spaces. Fresh linens and toiletries are provided regularly and the modern ambiance adds to the pleasant experience. A few guests have noted issues with the carpets and occasional unpleasant odors, but these concerns do not significantly detract from the overall positive impression.
The standout feature of the hotel is its exceptional staff. Guests universally commend the warm, friendly and professional service provided by the personnel, from reception to room service. Particular members of the staff, such as Yassmine and Asmaa, are frequently mentioned for their kindness and attentiveness, significantly enhancing the guest experience.
Parking at the hotel is free and easily accessible, though the on-site parking can be narrow and sometimes challenging to navigate. Despite these minor inconveniences, the availability of supervised and convenient parking spaces, especially for handicapped individuals, is a noted advantage.
Lastly, the comfortable beds are a highlight for many guests, providing a restful sleep with high-quality mattresses and soft bed linen. Although there are occasional mentions of hard pillows and discrepancies in bed styles, the general satisfaction with bedding comfort is high.
In summary, Smarts Hotel Agdal Rabat offers a hospitable and comfortable stay with its excellent location, friendly staff and well-maintained amenities, making it a favored choice for visitors to Rabat.
Categories
Family
Provides modern accommodations and is situated in the Agdal district, known for its shopping and dining options. It's a practical choice for families seeking a comfortable and convenient stay. Popular with families.
Business
This hotel provides essential amenities at a reasonable price. It is a budget-friendly option for business travelers.
Parking
The hotel provides free on-site public parking, although a reservation is required and spaces may be limited. This offers a cost-free parking solution, albeit with some planning needed.
Accessible
This hotel explicitly states it offers wheelchair accessible rooms and facilities for disabled guests. It also provides features like lower bathroom sinks, higher level toilets, and grab rails in toilets. The entire unit and upper floors are accessible by elevator.
3 Star
This 3-star hotel is situated in Agdal, offering a convenient location near the Ministry of Higher Education. It provides comfortable rooms and essential amenities, making it a practical choice for a reliable stay.
Honeymoon
Spa
Small
Room Types
Standard Double RoomThe double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer.
Superior Double RoomThe spacious double room offers air conditioning and a safe deposit box, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
One-Bedroom SuiteThe spacious suite has 1 separate bedroom and 1 bathroom with a shower and a bidet. The suite features air conditioning, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Guest Reviews
7.6
Good
Review Summaries
Location
Located in the vibrant Agdal district of Rabat, Smarts Hotel boasts a prime position that offers guests easy access to a multitude of nearby attractions and amenities. Its close proximity to the Agdal train station, just a short walk away, makes it an ideal choice for travelers seeking convenience. Not only is the hotel near essential transport links, but it is also surrounded by a lively neighborhood filled with restaurants, cafes, shopping centers and even tourist destinations like the Royal Palace.
Despite its central location, the hotel is situated in a quiet alley, providing a peaceful retreat amidst the bustling city. Guests frequently mention the kindness and helpfulness of the staff in addition to the hotel's cleanliness, which adds to the overall comfort of their stay.
Its strategic location makes it suitable for both leisure and business travelers with easy access to malls, gyms and other essential services. Whether visiting for work or exploring the region, guests appreciate the unbeatable value for money that Smarts Hotel offers.
In summary, Smarts Hotel Agdal Rabat is highly favored for its excellent location, friendly staff and convenient access to key sites and services, making it a preferred accommodation choice for visitors to Rabat.
Breakfast
Smarts Hotel Agdal Rabat offers a breakfast experience that receives mixed reviews from its guests. On the positive side, many appreciate the extensive time range from 07:00 am to 11:00 am, allowing for a flexible morning routine. Guests often comment on the good quality and variety of the breakfast, highlighting fresh local Moroccan delicacies, boiled eggs, cold cuts, various types of bread, croissants, cereal, coffee, milk and tea. The staff's attentiveness, particularly Yasmine, adds to the pleasant dining experience and some guests particularly note the wonderful, well-decorated breakfast setting.
However, the breakfast does have room for improvement. Several guests were disappointed by the lack of natural fresh orange juice, which is particularly expected in Morocco. Some guests found the breakfast to be mediocre or too simple with suggestions for more diversity, such as the inclusion of warm food, whole grain bread and fresh fruits. There were also instances of subpar service, such as breakfast being late or incomplete and complaints about the quality not meeting three-star hotel standards. Despite the varied feedback, many guests find the breakfast satisfactory and enjoy the heartiness and freshness it offers.
Dinner
The Smarts Hotel Agdal Rabat receives mixed reviews regarding its dinner offerings. Many guests commend the restaurant for its good food and excellent service with staff dedicated to meeting the guests' culinary needs. Positive feedback highlights the quality of the meals and the variety found in the buffet, making dining a pleasant experience for most. However, some guests had less favorable experiences, mentioning that certain dinner dishes were of average quality and noting occasional issues with food aromas due to leftovers left in the hallways. Despite these drawbacks, the general consensus leans towards a satisfactory dining experience at the hotel's restaurant.
Rooms
Smarts Hotel Agdal Rabat offers a comfortable stay with rooms that are consistently highlighted for their cleanliness and ample space. Guests appreciate the modern, well-decorated interiors that have a cozy and pleasant atmosphere. The spaciousness of the rooms receives frequent commendations with many noting the comfortable bedding and overall room comfort. Rooms are well-appointed and clean, providing all necessary amenities for a convenient stay. The modern facilities, including nice bathrooms, add to the overall positive experience.
However, there are some recurring issues mentioned. Sound isolation between rooms can be weak and a few guests reported discrepancies in room sizes and conditions compared to what was booked or shown in pictures. Occasional maintenance issues, like the translucent shower glass with water leaks and some rooms with lingering smells due to toilet problems, were also pointed out. The hotel might lack connecting rooms for families and had occasional WiFi issues, although guests didn't find this to be a major concern.
Overall, the hotel provides a satisfying experience with its clean, comfortable and spacious rooms, making it a worthwhile option for travelers.
Beds
Travelers staying at Smarts Hotel Agdal Rabat frequently mention the comfort of the beds as a highlight of their experience. Guests often describe the beds as very comfortable with many noting the softness of the bed linen and the quality of the mattresses. The bedding in particular receives high praise for its comfort and top quality, contributing to a restful night's sleep. Cleanliness and freshness of the beds are also positively mentioned, adding to the overall pleasant experience. However, a few guests did point out that the pillows were quite hard and that some beds did not match the pictures, which affected their comfort. Despite these occasional issues, the majority of reviews reflect a high level of satisfaction with the bedding and mattress comfort at the hotel.
Cleanliness
Smarts Hotel Agdal Rabat receives praise for its general cleanliness across several areas, particularly the rooms with many guests applauding the spotless, tidy and comfortable living spaces. The daily cleaning routines are well-regarded, ensuring that surfaces remain impeccably clean. The bathroom cleanliness is consistently highlighted with fresh linens and toiletries provided regularly. Guests also appreciate the modern organized ambiance of the hotel and describe the staff as friendly and attentive.
However, some reviews point out significant issues with the carpets in the rooms, which were frequently described as dirty and stained. There were also occasional reports of unpleasant odors and problems with air conditioning units. Despite these concerns, the overall hotel cleanliness and comfort leave a positive impression for many guests.
Staff
At Smarts Hotel Agdal Rabat, the standout feature is undoubtedly its exceptional staff. Guests consistently highlight the warm and friendly demeanor of the personnel, from reception to room service. Notable mentions include the remarkable service and professionalism displayed by receptionists like Yassmine and Asmaa, whose kindness and attentiveness leave a lasting impression.
Hospitality seems to be a cornerstone of the hotel's culture with numerous reviews praising the cooperative and supportive nature of the team. Guests appreciate the quick and professional check-in process, as well as the polite and welcoming attitude of the entire staff. Security personnel also receive commendations for their warm greetings and attentiveness.
The hotel's team, including notable members like Hafid, Salma and Yasmine, are frequently described as professional, accommodating and always responsive. Their efforts to make guests comfortable are evident, ensuring a pleasant stay for everyone. The staff's commitment to providing great service and their availability to address guest needs further elevate the overall experience.
In summary, the welcoming and helpful nature of the staff at Smarts Hotel Agdal Rabat, combined with their professional service, significantly enhances guests' stays, making it a highly recommended destination for travelers seeking excellent hospitality.
Parking
Smarts Hotel Agdal Rabat offers free parking with easy access, which is a notable advantage for guests driving to the hotel. There are parking options available both within and around the hotel premises. However, the on-site parking lot is quite small and can be narrow, making it less convenient for some vehicles. While there is a possibility to park, the underground parking can be inaccessible and overall parking can be difficult. Nonetheless, parking is supervised and there are convenient spaces available, particularly for handicapped individuals, including free parking directly in front of the hotel entrance.
FAQ
No, Smarts Hotel Agdal Rabat doesn't have any pool.
Yes, a spa is available at Smarts Hotel Agdal Rabat.
No, Smarts Hotel Agdal Rabat doesn't allow dogs.
Yes, parking facilities are available at Smarts Hotel Agdal Rabat.
