The Ontario Airport Hotel & Conference Center enjoys a prime location appreciated by guests for its convenience. Close to major attractions like the Ontario Mills Mall, Toyota Arena and just minutes from the airport, the hotel is ideal for both leisure and business travelers. The ease of access to freeways and local transit, combined with an efficient airport shuttle, enhances the travel experience. Despite its proximity to the airport, the hotel remains peaceful and quiet.
In terms of breakfast, the hotel offers a buffet that some guests enjoy, complimenting the staff, particularly Betty, for their kindness. However, the breakfast is not complimentary and some find it overpriced without delivering sufficient value. A variety of breakfast options or the availability of a buffet could be inconsistent, leading to mixed reviews.
Dinner options at the hotel include an on-site bar and a small restaurant, appreciated for their convenience and friendly service. The staff in food and beverage service receive high praise for their hospitality. However, limited restaurant hours and occasional issues with food quality, such as overcooked items, were noted by guests.
Rooms at the hotel are generally large, clean and comfortable with modern decor and a quiet atmosphere. Guests appreciate the spaciousness and cleanliness, though some mention the absence of basic amenities like refrigerators or microwaves. A few guests also noted outdated features such as old-smelling carpets and noisy air conditioning units. The staff is accommodating, often upgrading rooms when necessary.
Cleanliness throughout the hotel, including rooms and common areas, is frequently praised. However, there are occasional reports of lapses in housekeeping, such as insufficiently cleaned bathrooms and an old smell in certain rooms. Despite these issues, the overall clean appearance and sanitized atmosphere are often highlighted by guests.
The staff consistently garners high praise for their professionalism, helpfulness and friendliness. The front desk and housekeeping teams are particularly noted for their superb service, contributing significantly to positive guest experiences.
The pool area receives mixed reviews. Many guests appreciate the well-sized pool and pleasant temperature, along with convenient amenities like poolside towels. However, some note issues with cleanliness and maintenance, such as algae in the pool and insufficient towels.
Parking is another strong point for the hotel, offering free and ample spaces that are well-lit, providing a sense of security. Some guests mention closures of sections of the lot and areas that appear dirty or overgrown, but overall, the parking experience is considered convenient and secure.
Lastly, the comfort of the beds varies among guests. Many find the beds cozy and conducive to restful sleep, while others report issues with lumpy mattresses, visible springs and some instances of bed bugs. The size of the beds is also a point of contention for some guests.
In summary, the Ontario Airport Hotel & Conference Center is favored for its convenient location, spacious rooms and excellent staff. While breakfast and dinner options and pool maintenance have areas for improvement, the overall experience is positive with a particular emphasis on good service and comfortable accommodations.
Welcome Inn San Bernardino/Colton provides a largely positive guest experience, especially regarding its rooms, cleanliness, and staff. The rooms are praised for being clean, spacious, and comfortable, contributing to a peaceful and satisfying stay. Renovations enhance the appeal of the accommodations, and daily cleaning services help maintain a high standard. Although some guests report issues like unpleasant smells, ant infestations, or maintenance problems, these are swiftly addressed by the staff, ensuring guests' concerns are resolved satisfactorily.
The cleanliness of Welcome Inn is generally appreciated, with many guests noting the hotel provides a clean and well-maintained environment. While practical cleanliness is expected, there are minor issues, such as outdated quilts, stained linens, and occasional mildew. These slight concerns may detract from the experience but do not significantly impact the overall positive atmosphere.
The hotel staff are a significant asset, often described as friendly, helpful, and courteous, contributing to a welcoming and pleasant stay. Their genuine service enhances the appeal of the hotel, despite occasional reports of rudeness from a few staff members. Overall, the reasonable prices and service quality combine to present a favorable impression to visitors.
In summary, Welcome Inn San Bernardino/Colton offers guests clean, spacious, and comfortable rooms alongside welcoming staff service that collectively ensure a satisfactory and enjoyable experience, with some improvements needed mainly related to minor cleanliness and maintenance issues.
Extended Stay America Suites - Norco is generally well-received by guests, particularly for its convenient location and welcoming atmosphere. The hotel is strategically situated near major freeways, making it easily accessible and ideal for travelers visiting local attractions or dining at nearby restaurants. Guests appreciate the hotel's proximity to various amenities, which simplifies access to essentials.
The staff at the Norco location receives consistent praise for their friendliness and dedication to guest satisfaction. Many visitors highlight the team’s professionalism and courteous manner, with particular commendation for Jocelyn at the front desk, who is noted for her exceptional customer service. The staff's eagerness to assist and willingness to resolve any issues contribute significantly to the positive experiences of guests.
Cleanliness is another noted advantage of the hotel. Guests frequently remark on the clean and welcoming environment, particularly valuing the fresh aroma upon entering the property. The rooms are often described as super clean and quiet, which is a substantial benefit for budget-conscious travelers seeking a peaceful environment. However, there are occasional inconsistencies in housekeeping, where some guests encountered issues like stained bedding or sticky floors.
While there are many positive aspects, there are areas for improvement, particularly regarding breakfast and bed comfort. Breakfast offerings do not always meet guests' expectations, with limited variety and the need for self-preparation cited as drawbacks. Additionally, the comfort and quality of the beds receive mixed feedback, with some guests finding them uncomfortable or not as advertised in size. Despite these concerns, the hotel remains an appealing option for travelers, largely due to its excellent location and outstanding service by the staff.
Red Roof Inn San Dimas - Fairplex enjoys a reputable standing amongst guests due to several positive attributes. Conveniently located near dining options, shopping centers, and entertainment venues, the hotel's prime location is frequently applauded for its accessibility and proximity to local attractions such as the Fairplex, making it highly practical for attendees of nearby events. The generally quiet and commercial ambiance of the neighborhood adds to the overall appeal, creating a peaceful yet vibrant atmosphere for visitors.
Guests appreciate the spacious and comfortable rooms, which provide excellent value for budget-conscious travelers. The rooms feature useful amenities like large refrigerators, hot plates, microwaves, and coffee makers, and the inclusion of a kitchenette is especially beneficial for extended stays. The cleanliness of the linens and consistently comfortable beds ensure a restful night's sleep. While there are occasional issues with cleanliness, such as sticky floors and outdated features, the overall sentiment is positive, with many guests finding the accommodation satisfactory for its price point.
Exceptional service from the staff is a highlight of Red Roof Inn San Dimas - Fairplex, with reviews frequently praising their friendliness, politeness, and willingness to assist. The front desk staff are noted for their helpfulness and efficiency, significantly enhancing guests' experiences despite occasional accessibility challenges.
The comfort of the beds receives favorable reviews, with guests generally enjoying restful and satisfactory sleep accompanied by comfortable pillows. Although there are some areas for improvement, like upgrading mattress firmness, the overall feedback on the beds remains largely positive.
In summary, Red Roof Inn San Dimas - Fairplex stands out for its convenient location, spacious rooms, and excellent service, making it a practical choice for travelers seeking comfortable and affordable accommodations.
Grand Pine Cabins is located in a picturesque mountain town, offering a prime location ideal for visitors who wish to explore the majestic mountains. Situated along the scenic Angeles Crest Highway, it provides easy access to essentials such as shops, fuel stations, and restaurants. With a nearby charming town, Wrightwood, guests can enjoy an abundance of dining and entertainment options within walking distance, adding to the property's appeal.
The cabins are often described as charming, clean, and cozy, with thoughtfully designed interiors that enhance the tranquil and beautiful environment. Surrounded by serene landscaping and walking paths, Grand Pine Cabins offers a peaceful atmosphere that complements its central and convenient location.
Visitors consistently commend the cabins for their cleanliness and comfort, particularly the cozy atmosphere and comfortable beds that make for a restful stay. Modern and well-decorated, the cabins provide ample space and amenities for families, making it a favorite retreat for those seeking relaxation.
The staff at Grand Pine Cabins generally receive positive feedback for their friendliness and helpfulness. Guests appreciate the attentiveness and exceptional customer service of team members like Erick, Lance, and Elise. However, there are occasional mentions of communication issues and a lack of staff presence, indicating room for improvement in consistency and communication.
Overall, Grand Pine Cabins provides a superb setting for a memorable stay, whether visitors are on a ski trip or a mountain retreat. With its inviting atmosphere, excellent location, and comfortable accommodations, it remains a popular choice for travelers looking to enjoy a relaxing escape.
Extended Stay America Suites - Redlands is frequently praised for its strategic location, which is both convenient and family-friendly. Guests appreciate its proximity to local dining options, stores, and public transportation, including direct links to the Metrolink trail, all contributing to a hassle-free exploration of Redlands and neighboring areas. The pet-friendly environment, spacious rooms, and ample parking further enhance the appeal.
Visitors commend the cleanliness and comfort of the rooms, as well as the well-maintained exterior, fostering a welcoming atmosphere. Many guests find the accommodations satisfactory, with some enjoying features like regular-sized refrigerators and stove tops. An exceptionally friendly and accommodating staff contributes to the positive experience, with managers and team members known for their dedication to enhancing guest comfort.
While there are noted areas for improvement, particularly concerning room cleanliness and maintenance, the overall guest experience remains largely favorable due to the combined benefits of location, cleanliness, and excellent customer service.