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Summary of reviewsMicrotel Inn & Suites by Wyndham Raleigh offers a budget-friendly stay with several positive attributes appreciated by guests. The hotel is conveniently located near downtown Raleigh and major highways, providing easy access to shopping areas, restaurants, and popular venues. While some guests have expressed safety concerns about the surrounding neighborhood, the hotel's strategic location remains a significant advantage for many visitors.
The accommodations receive praise for their cleanliness, comfort, and modern amenities. Spacious rooms with clean and comfortable beds are often highlighted, adding to the overall pleasant ambiance. Though there are some reports of minor issues, such as odors or occasional cleanliness oversights, the renovations and in-room amenities like microwaves and coffee makers generally enhance guest satisfaction.
Breakfast at the hotel is considered adequate for a budget-friendly option, with a selection of cereal, fruit, muffins, and other continental offerings. However, some guests feel the breakfast could be improved with more variety and longer service hours.
The staff at Microtel Inn & Suites by Wyndham Raleigh are frequently commended for their friendliness and attentiveness, contributing significantly to a positive guest experience. Numerous reviews mention smooth interactions with staff members, who are often praised for their professionalism and willingness to assist.
While parking is available, guests find the arrangement somewhat cramped and occasionally challenging to navigate, especially for larger vehicles. Safety concerns related to parking and the surrounding area are noted, despite the presence of surveillance cameras.
Overall, the combination of clean accommodations, convenient location, comfortable beds, and friendly service makes Microtel Inn & Suites by Wyndham Raleigh a viable choice for travelers seeking value in the Raleigh area. Show more
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Categories
Accessible Hotel
This hotel offers accessible rooms.
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Cheap Hotel
Room Types
Queen Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Queen Studio Suite - Non-SmokingThe spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, a tea and coffee maker and a TV. The unit offers 1 bed.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.
Queen Room - Mobility Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
Guest Reviews
6.3
Rated
Location
Microtel Inn & Suites by Wyndham Raleigh presents a mixed experience in terms of its location. On the positive side, it is conveniently situated near downtown Raleigh and major highways, making it a great base for accessing the city center, stores, restaurants, and concert venues such as the Coastal Credit Union Music Park. Guests have appreciated the proximity to shopping areas, the hospital, and college, which adds to the overall convenience for various activities and visits.
However, numerous reviews highlight significant safety concerns regarding the neighborhood. Many guests have reported feeling unsafe due to the presence of unsavory characters, drug activity, and panhandlers in the vicinity—particularly around the gas stations near the hotel. The area has been described as sketchy, trashy, and not well-maintained, contributing to the unease experienced by visitors.
Despite the alarming surroundings, the hotel benefits from friendly and knowledgeable staff, who seem to provide excellent service. The rooms are noted to be clean and reasonably priced, making it an attractive choice for those on a budget who may overlook the location shortcomings. Given these mixed reviews, prospective guests may weigh the convenience and value against safety concerns when considering this hotel for their stay in Raleigh.
Breakfast
Microtel Inn & Suites by Wyndham Raleigh offers a breakfast experience that has been met with mixed reviews from guests. On the positive side, some guests have reported that the breakfast was good and appreciated the availability of cereal, fruit, muffins, yogurt, waffles, and bagels, suggesting that the continental breakfast can provide a pleasant start to the day. The inclusion of these options was seen as satisfactory by those who acknowledged the reasonable room rates. However, guests have also noted that breakfast offerings were basic and could benefit from more variety, with some expressing disappointment over the lack of hot foods and insufficient stocking of breakfast items. The service concludes rather early at 9:00 AM, which many guests consider inconvenient. While the breakfast setup has room for improvement, the convenience of nearby food stores provides an alternative for guests seeking a fuller meal. The breakfast is generally considered adequate, aligning with expectations for a budget-friendly hotel.
Rooms
Microtel Inn & Suites by Wyndham Raleigh offers a generally positive experience when it comes to its rooms, which are frequently praised for their cleanliness, comfort, and modern touches. Many guests appreciate the spaciousness of the rooms, noting features like large beds and a light-up mirror that add to the overall pleasant ambiance. The remodeling efforts are apparent, with some guests mentioning that significant investments have been made in the renovations, although there are occasional comments about certain corners being cut.
The amenities provided, such as microwaves, mini fridges, and coffee makers, enhance the convenience for guests, making it particularly suitable for short stays. The affordable price point coupled with the room size often exceeds guest expectations. However, there are some mixed experiences regarding the initial impressions of the rooms; a few guests have reported issues with room readiness upon check-in and occasional cleanliness oversights, such as odd smells or the presence of bugs.
While some reviews mentioned the hotel could improve on the variety of its breakfast offerings and occasional maintenance details, the overall impression is that the accommodation provides a comfortable and satisfactory stay. The staff is often highlighted as friendly and polite, contributing positively to the guest experience. In summary, the spacious and clean rooms, along with the comfortable beds, make this hotel a reliable choice for travelers looking for value and convenience in the Raleigh area.
Beds
Microtel Inn & Suites by Wyndham Raleigh offers beds that are consistently praised for their comfort, with many guests noting the beds as a highlight of their stay. While most reviewers found the beds to be very comfortable, there were occasional reports of issues such as hard pillows and some mattresses with uneven areas. The majority of the feedback indicates that the beds provided a pleasant sleeping experience, despite some isolated concerns. The rooms were generally regarded as spacious with clean bedding, enhancing the overall comfort factor. However, a few guests raised cleanliness concerns, including stained sheets and blankets. Overall, guests seem to appreciate the comfortable beds as a standout feature of their stay, contributing positively to their experience at the hotel.
Cleanliness
Microtel Inn & Suites by Wyndham Raleigh garners mixed reviews regarding cleanliness. Many guests commend the hotel for its overall clean rooms, which are well-kept and larger than expected. They appreciate the comfortable beds, often noting the absence of significant issues like bugs. The property itself is described as very clean, with some highlighting the neat inside lobby and relatively quiet atmosphere as positive aspects.
However, there are mentions of areas requiring improvement. Some guests note occasional issues like odors, mold in the shower, worn carpets, and certain areas not cleaned thoroughly. Concerns extend to the surrounding environment, which is described as unpleasant, with the hotel being situated between two gas stations in a problematic neighborhood. Despite these drawbacks, the frequent commendation of the hotel's cleanliness suggests a satisfactory experience for many visitors seeking budget-friendly accommodations in the area.
Staff
The reviews consistently highlight the friendliness and helpfulness of the staff at Microtel Inn & Suites by Wyndham Raleigh. Guests often describe their interactions with the staff as pleasant, with many noting how accommodating and attentive they are to the needs of the guests. Both the day and night desk clerks receive praise for their courteous and welcoming demeanor, contributing to a smooth check-in and check-out process. Notable mentions go to specific staff members like Lolita for being exceptionally friendly and helpful, and some guests felt the staff went above and beyond to ensure their comfort and satisfaction.
However, a few reviews indicate inconsistencies, with occasional reports of rude or less accommodating staff interactions, particularly at the front desk during check-ins. Despite this, the staff overall is frequently described as professional, courteous, and eager to assist guests with room issues or additional requests like extra towels. Housekeeping occasionally receives mixed reviews, but the general sentiment remains positive, appreciating the clean and comfortable accommodations provided by the hotel staff. Overall, the hospitality and warmth of the staff contribute significantly to the guest experience at this hotel.
Parking
Microtel Inn & Suites by Wyndham Raleigh offers free parking options, though visitors often find this area to be compact and challenging to navigate, particularly with larger vehicles. The hotel shares its parking space with nearby establishments like gas stations and convenience stores, leading to a bustling and occasionally crowded environment. While some guests appreciate the ample parking availability, safety concerns have been noted due to suspicious activities and the presence of individuals engaging in undesired behaviors. Additionally, the proximity to multiple gas stations can result in increased noise and traffic. Although surveillance cameras are installed, suggesting an effort to enhance security, the overall sentiment about the parking situation is mixed, with safety remaining a prominent issue.
No, Microtel Inn & Suites by Wyndham Raleigh doesn't have any pool.
No, a spa isn't available at Microtel Inn & Suites by Wyndham Raleigh.
No, Microtel Inn & Suites by Wyndham Raleigh doesn't allow dogs.
Yes, parking facilities are available at Microtel Inn & Suites by Wyndham Raleigh.
No, Microtel Inn & Suites by Wyndham Raleigh doesn't have a gym.