Quality Inn Raleigh Downtown

Raleigh 35.75002800, -78.64839900 , 2539 South Saunders Street (Show on Map)
7.3
Good


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Summary of reviewsQuality Inn Raleigh Downtown offers a blend of comfort, convenience, and affordability that appeals to both leisure and business travelers. Nestled just minutes from downtown Raleigh, the hotel provides easy access to major city attractions, including the Raleigh Convention Center and the university, making it a practical choice for those visiting for festivals, concerts, or academic events. The location is praised for its balance between convenience, being close to Interstate 40, and tranquility, offering a peaceful environment despite some concerns about the broader neighborhood. Guests can explore nearby dining options, including a popular Mexican restaurant, with additional amenities a short drive away.

The breakfast experience is generally positive, with many guests appreciating the hot breakfast options like egg and cheese sandwiches and the popular self-serve waffle maker. While some suggest a broader selection could enhance the experience, the management is noted for being receptive to feedback, and the breakfast is often considered sufficient and enjoyable, thanks in part to the clean dining area and attentive staff.

Rooms at the Quality Inn are frequently described as clean, comfortable, and well-equipped with amenities such as flat-screen TVs, coffee makers, and refrigerators. Although recent renovations have modernized some areas, some guests noted the need for further cosmetic updates and more thorough maintenance. The beds receive mostly positive comments for comfort, contributing to a restful night's sleep.

Cleanliness receives mixed reviews, with praise for the overall tidiness of the hotel, including fresh linens and non-smoking policy enforcement, providing a generally cozy environment. However, there are occasional mentions of cleanliness issues in certain areas. On the whole, the hotel is appreciated for its upkeep and budget-friendly accommodations.

The staff at Quality Inn Raleigh Downtown stands out for exceptional service and friendliness. The front desk team, particularly noted for their courtesy and helpfulness, enhances the welcoming atmosphere. Specific staff members are recognized for going above and beyond, contributing significantly to guest satisfaction.

Parking is convenient, with ample space for guests, adding to the ease of access for those planning to explore nearby areas. Despite some minor external concerns, the functionality of the parking facilities is a positive aspect.

Overall, Quality Inn Raleigh Downtown offers a solid option for those seeking an affordable stay without sacrificing comfort and service, making it a favorable choice for budget-conscious travelers visiting Raleigh.
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3-Star Inn

Room Types
Double Room with Two Double Beds - Non-Smoking This room features a microwave, refrigerator, and a flat-screen cable TV.

King Room - Non-Smoking This room features a microwave, refrigerator, and a flat-screen cable TV.

King Suite - Non-Smoking This spacious suite features a microwave, refrigerator, and a flat-screen cable TV.

Double Room with Two Double Beds - Accessible/Non-Smoking This quadruple room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 2 beds.

King Room with Accessible Tub - Accessible/Non-Smoking This double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.

King Room with Roll-In Shower - Accessible/Non-Smoking This double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.

Guest Reviews
7.3
Good
Location
Quality Inn Raleigh Downtown boasts a prime location that appeals to both leisure and business travelers. Nestled just minutes away from downtown Raleigh, the hotel offers easy access to major city attractions and events, making it a convenient choice for visitors attending festivals, concerts, or cheer competitions. Its proximity to the Raleigh Convention Center and the university is particularly appreciated, providing quick commutes for those visiting for academic or professional purposes. The location is also convenient for travelers passing through, thanks to its adjacency to Interstate 40, while still being removed from heavy traffic and crowds. Despite some concerns about the surrounding neighborhood, the area itself is quiet and peaceful, allowing for a restful stay. Guests can enjoy a nearby Mexican restaurant, and additional dining and shopping options are just a short drive away, along with accessible public transportation. For those looking for an affordable stay without sacrificing the advantages of a central location, this hotel offers great value with friendly service.

Breakfast
Quality Inn Raleigh Downtown offers a breakfast experience that garners a mix of positive and constructive feedback from its guests. Overall, the breakfast is praised for being good, with several comments highlighting it as wonderful, fantastic, and even abundant and well-prepared. Many guests appreciate the inclusion of a hot breakfast, where options like egg and cheese sandwiches and sausages are available, adding a comforting and satisfying start to their day. The self-serve waffle maker is a hit, particularly among families whose children enjoy crafting their own morning treats.

While the breakfast receives compliments, several guests note the limited selection, suggesting that a wider variety, including options beyond carbs and more fruity and non-pork choices, would enhance the experience. The management appears responsive to this feedback, assuring improvements in the selection in the future for added choice and convenience. Despite these limitations, the breakfast generally fulfills its purpose with guests describing it as basic but adequate—enough to fill them up for the day's activities.

Guests also appreciate the scrupulously clean dining area and commend the staff for their friendliness and attentiveness in maintaining cleanliness and keeping food well-stocked. This attention to detail often makes the breakfast more enjoyable and demonstrates the hotel’s commitment to guest satisfaction. Although the breakfast at Quality Inn Raleigh Downtown might not be extravagant, it is recognized as a solid offering that contributes positively to the overall guest experience.

Rooms
Quality Inn Raleigh Downtown offers a mixed bag of experiences for its guests. On the bright side, many reviews highlight the clean and well-kept nature of the rooms. Guests often describe the accommodations as comfortable and spacious, featuring all the essential amenities like a coffee maker, refrigerator, microwave, and flat-screen TVs. The beds are generally noted for their comfort, contributing to a restful stay.

The hotel’s convenient location near the highway exit makes it a suitable choice for exploring downtown Raleigh, and the friendly staff enhance the welcoming atmosphere. Recent renovations have left some areas appearing modern and well-maintained.

However, guests have pointed out a few areas for improvement. While some rooms are sizable, others feel smaller than expected. The overall condition of the rooms varies, with some needing cosmetic updates and more thorough maintenance. Issues with hard beds, chemical odors, and malfunctioning bathroom exhaust fans are also noted. Despite these drawbacks, the hotel maintains a clean environment and addresses basic guest needs efficiently.

Beds
The guest reviews for Quality Inn Raleigh Downtown highlight a predominantly positive experience when it comes to the comfort of the beds. Many guests found their beds comfortable, with terms such as very comfy, fantastically comfortable, and extremely comfortable frequently used to describe their sleeping experience. Comfortable accommodations are mentioned several times, reinforcing that the beds contributed significantly to the overall satisfaction of the stay. However, it's worth noting that some guests reported issues, such as beds being too hard or mentioning the need for mattress replacements due to signs of wear and undulations. Despite these few drawbacks, the majority of feedback indicates that the Quality Inn prioritizes providing restful and comfortable beds for their guests.

Cleanliness
Quality Inn Raleigh Downtown has received mixed reviews regarding its cleanliness. On the positive side, many guests have praised the overall cleanliness of the hotel, highlighting clean rooms, facilities, and common areas such as the lobby and breakfast area. Visitors have described the property as clean and comfortable, with some comments emphasizing the neatness of the rooms and fresh linens. The front desk staff has been noted for their friendliness, adding to a warm atmosphere in a very clean environment. The non-smoking policy has been appreciated, with no trace of smoke odor found in the air. Additionally, the hotel offers a cozy and affordable experience, making it suitable for a short stay.

However, some reviews indicate issues with cleanliness, particularly in certain areas like the bathrooms, which have been noted as dirty or moldy. Complaints include dust in corners and worn-out furniture in some rooms. Guests have reported a damp smell near the elevators and discomfort in some beds. Despite these drawbacks, the undeniable strength of Quality Inn Raleigh Downtown lies in the general upkeep of the rooms and common spaces, providing an overall satisfactory experience for those seeking a clean, budget-friendly accommodation.

Staff
Visitors to the Quality Inn Raleigh Downtown frequently praise the hotel's staff for their exceptional service and friendliness. The team at the front desk is particularly highlighted for being courteous, informative, and accommodating, often going above and beyond to meet guests' needs, such as allowing early check-ins. Holly, a front desk staff member, is specifically noted for her friendliness and accommodating nature. The reception is consistently described as welcoming and attentive, making guests feel at ease from the moment they arrive. Many reviews emphasize the staff's helpfulness, whether it's providing information about hotel services or ensuring a smooth check-in process. Overall, the staff at Quality Inn Raleigh Downtown seems to be a standout feature of the guests' experience, contributing positively to their overall satisfaction with their stay.

Parking
The parking experience at Quality Inn Raleigh Downtown generally provides convenience and ease for guests. The lot offers ample space, ensuring visitors typically face no issues finding an open spot upon arrival. This ease of access enhances the stay, especially for those planning to explore the nearby attractions, as the hotel's location is an easy six-minute drive to downtown offering a variety of dining options. While there are some concerns about external factors such as panhandling, the overall functionality of the parking facilities remains a strong point for the property.

3 Star
Quality Inn Raleigh Downtown offers a reasonably satisfying stay for budget-conscious travelers. While some guests felt that the hotel could benefit from a facelift and some remodeling, many appreciated the clean and comfortable accommodations available for an affordable price. The hotel is in good condition considering its age, making it an acceptable choice for brief overnight stays, especially when visiting Raleigh for events like concerts. Guests frequently mentioned the great value and updated facilities, making it a solid option for those who prioritize cost-effectiveness and practicality over luxury. With its convenience and satisfactory condition, several reviewers expressed a willingness to return for future stays.


No, Quality Inn Raleigh Downtown doesn't have any pool.

No, a spa isn't available at Quality Inn Raleigh Downtown.

No, Quality Inn Raleigh Downtown doesn't allow dogs.

Yes, parking facilities are available at Quality Inn Raleigh Downtown.

Yes, Quality Inn Raleigh Downtown has a gym.

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