The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Hotel Canali on the Portofino Coast is highly praised for its prime location, striking a perfect balance between tranquility and convenience. Nestled in a serene corner, the hotel is a short walk from the vibrant center of Rapallo, the beach and local attractions. This ideal setting allows guests to enjoy peaceful relaxation while being only minutes away from dining, shopping and sightseeing options. Visitors particularly appreciate the strategic position, making excursions to Portofino and Cinque Terre easily accessible.
Guests frequently commend the breakfast service, characterized by its quality and variety. The extensive buffet, featuring fresh homemade pastries, offers both sweet and savory options. The charming terrace dining enhances the experience, providing a delightful start to the day. Despite occasional comments regarding the need for more variety, the breakfast generally meets the expectations of a 4-star hotel.
The rooms at Hotel Canali receive positive feedback for their cleanliness and comfort. The hotel's new, well-maintained structure includes spacious rooms with stylish, modern decor. Many rooms offer balconies with picturesque views, adding to the cozy ambiance. High standards of cleanliness are consistently noted with rooms cleaned daily, contributing to a restful stay. While some guests mention the need for improved soundproofing and updates to aging furniture, the overall room experience remains favorable.
Reviewers also highlight the hotel's exceptional cleanliness, noting the spotlessly maintained property and modernly designed rooms. The staff enhance the hotel's appeal significantly, receiving consistent praise for their friendliness and attentiveness. The team, including standout members Melany and Francesca, are noted for their welcoming demeanor and competence, ensuring guests feel well cared for and at home.
Additionally, the availability of private, secure parking is a notable advantage for those traveling by car, although some guests find the parking fees to be an unwelcome extra cost.
While the hotel generally offers a pleasant stay, some reviews suggest that the overall amenities and services fall short of the four-star rating with specific mentions of insufficient bathroom amenities and limited towels. Nonetheless, the positive aspects, including the location, cleanliness, comfortable beds and excellent staff, make Hotel Canali a commendable choice for travelers seeking an enjoyable stay on the Portofino Coast.
Hotel Vesuvio in Rapallo stands out as a top choice for travelers looking for a delightful experience on the Italian Riviera. Its prime waterfront location provides guests with breathtaking sea views and easy access to local attractions, dining, and shopping options. With the ferry terminal and train station a short walk away, it serves as an ideal base for exploring iconic destinations like Portofino and Cinque Terre.
The hotel’s breakfast is a highlight, offering a variety of high-quality options, including fresh fruits, pastries, and local delicacies, with accommodations for gluten-free guests. The breakfast setting, often on a terrace with a sea view, makes for a pleasurable start to the day.
Rooms are praised for their modern, comfortable design and excellent sea views, with many featuring balconies that enhance the experience. While some rooms may be modest in size, they are well-equipped with essential amenities, ensuring a restful stay. The hotel is noted for its outstanding cleanliness and renovated, spacious feel, complemented by attentive service and a family-friendly atmosphere.
Staff at Hotel Vesuvio are lauded for their warmth and helpful nature, consistently going above and beyond to ensure guest satisfaction. This approach creates a welcoming environment, making guests feel at home and thoroughly cared for.
Proximity to the beach adds to the hotel's appeal, with easy access to the coastline and nearby scenic spots. The hotel is particularly popular with families, thanks to its spacious family rooms and the personal touch offered by the management.
Guests frequently commend the comfort of the beds, contributing to a restful night's sleep. The hotel’s ability to exceed expectations for a three-star accommodation is evident in its exceptional service and value.
Overall, Hotel Vesuvio combines a serene coastal setting with remarkable service and comfort, making it a highly recommended choice for visitors seeking both relaxation and adventure in Rapallo.
Hotel Giulio Cesare in Rapallo is highly regarded for its central and picturesque location. Situated at the heart of the city, the hotel provides easy access to beaches, the harbor, promenade, restaurants and shops. It offers beautiful sea and harbor views from rooms and the rooftop terrace, blending convenience with a serene experience. Additionally, essential amenities like parking and proximity to public transport make it a top choice for visitors exploring nearby coastal towns.
The breakfast at Hotel Giulio Cesare is frequently praised for its variety and quality with guests enjoying an array of sausages, cheeses, fresh fruits, pastries and traditional Italian sweets. The breakfast staff, particularly Viviane and Fabiano, contribute to a welcoming atmosphere. Although some guests suggest improvements in variety and freshness, the overall breakfast experience is described as superb and generous.
Guests also commend the dinner offerings, appreciating the quality and flavor of dishes prepared by a skilled Japanese chef. The daily menu provides good value, offering a comprehensive meal at a fair price. Despite some noting the dinner price might be on the higher side, the dining experience is largely seen as satisfying and worth the cost.
Rooms at Hotel Giulio Cesare receive mixed reviews regarding their size and decor. Most guests appreciate the cleanliness, comfort, scenic views and well-functioning air conditioning. However, some find the rooms to be small and outdated with bathrooms needing renovation and better maintenance. Despite these critiques, the overall comfort and beautiful sea views contribute positively to the guest experience.
The hotel's cleanliness consistently impresses visitors with spotless rooms and common areas maintained to high standards. Efficient cleaning services and fresh linens enhance the stay. Though occasional issues with mold in bathrooms and the need for facility updates are noted, the hotel's dedication to cleanliness is widely recognized.
The staff at Hotel Giulio Cesare is often highlighted for their exceptional hospitality, professionalism and friendliness. With particular mentions of Viviane and Fabiano, the staff's helpful and welcoming nature sets a positive tone for guests' stays. Multilingual abilities further enhance the experience for international travelers.
Regarding Wi-Fi, most guests report good coverage and speed suitable for various online activities, though some experience occasional connectivity issues. The hotel's beach proximity is another highlight with easy access to clean beaches and amenities like free beach towels and umbrellas enhancing the seaside experience.
Parking options are appreciated for their convenience and security with both free and paid choices available. Staff assistance with valet services and reserved parking contribute to a smooth experience, despite occasional difficulties finding a space.
For families, Hotel Giulio Cesare offers a friendly and accommodating environment with family suites providing comfortable space. The staff's helpfulness with children and tailored dining options further promote a family-friendly atmosphere.
Opinions on bed comfort vary with many guests finding the beds very comfortable, while others describe them as too firm. Despite these differences, the hotel’s clean and quiet environment supports a restful stay.
In summary, Hotel Giulio Cesare earns high marks for its prime location, cleanliness and friendly staff, making it a popular choice for travelers to Rapallo.
Hotel Italia e Lido Rapallo, located centrally in the picturesque town of Rapallo, delivers an exceptional experience largely praised by guests. The hotel’s prime seaside location offers beautiful views of the bay and the historic Rapallo castle, providing easy access to the beach, promenade, and local shops and restaurants. With convenient transportation options, including proximity to the train station, visitors can seamlessly explore nearby attractions like Portofino and Cinque Terre.
The hotel garners positive remarks for its breakfast, which presents a superb variety of sweet and savory options in a scenic setting. The friendly staff adds to the memorable start to the day for guests. Dining experiences at the hotel’s restaurant are also praised, especially for the delicious Ligurian dishes and the stunning bay view that enhances the dining atmosphere. While there are occasional mentions of high prices and menu variety, the warm and professional service from the staff leaves a lasting positive impression.
Rooms at Hotel Italia e Lido Rapallo are celebrated for offering stunning sea views and a comfortable stay, with cleanliness and modern amenities often highlighted. Although some rooms are noted to be small, the hotel compensates with larger options featuring terraces or balconies. The dedicated cleaning staff ensures a spotless and pleasant environment, upholding high hygiene standards that contribute to the overall appeal.
The staff is consistently recognized for their exceptional hospitality, adeptly providing guests with advice on local activities and seamless service across reception, restaurant, and maintenance areas. This complements the hotel’s inviting ambiance and picturesque location, making guests feel welcomed and pampered.
Wi-Fi service is generally appreciated, though some guests mention occasional connectivity issues. The hotel's enviable beach location, though not expansive, is favored for its direct access to the ocean and scenic beauty, just steps away from the bustling local attractions.
Families find Hotel Italia e Lido Rapallo ideally suited for their needs, with convenient amenities and a welcoming atmosphere for children and even pets. The combination of outstanding views, friendly service, and a nearby family-oriented city make it a perfect choice for short family stays.
Despite varied opinions on bedding, the overall comfort is supported by the cleanliness and functional air conditioning in the rooms. Many guests enjoy restful nights aided by sea sounds and the serene views from sea-facing rooms.
Hotel Italia e Lido Rapallo consistently offers high value for its three-star rating, often exceeding expectations with its service and amenities. While there's room for some enhancements, its well-maintained facilities and strategic location make it a favorite budget-friendly option that promises a memorable and pleasurable stay on the Italian Riviera.
Europa Hotel Design Spa 1877, located in the heart of Rapallo, is highly praised for its strategic and scenic location, providing convenient access to the seafront, city center, train station and various local attractions including Rapallo Castle and the marina. The hotel's proximity to popular destinations like Cinque Terre and Genoa enhances its appeal, making it an ideal base for exploring the Ligurian coast. Despite minor disruptions from occasional road works, the hotel's prime position and tranquil setting consistently earn commendations from guests.
The hotel's dining experiences receive positive reviews with the breakfast buffet often appreciated for its variety and quality, although there are some areas identified for improvement. Guests enjoy dining on the terrace and the availability of gluten-free options adds a thoughtful touch. The on-site restaurant is celebrated for its delicious cuisine, superior service and pleasant ambiance, particularly when dining on the spacious terrace with live music adding to the charm.
Rooms at Europa Hotel Design Spa 1877 are generally well received, noted for their cleanliness, comfort and spaciousness. The beds are frequently highlighted as exceedingly comfortable, contributing to a restful stay. While some rooms and bathrooms need updating and maintenance, the overall stylish and chic atmosphere of the hotel, along with well-maintained common areas, adds to its appeal.
Cleanliness is another strong point with many guests praising the spotless rooms and well-kept facilities, despite occasional lapses in room maintenance and cleaning. The housekeeping staff’s efforts are appreciated, reflecting the hotel’s commitment to hygiene.
The staff at Europa Hotel Design Spa 1877 receive high marks for their friendliness, professionalism and multilingual capabilities. Specific staff members are often commended for their exceptional service, contributing to a positive and welcoming guest experience, despite occasional moments of being overwhelmed.
The hotel offers free Wi-Fi, but the connectivity and signal strength need improvement with several guests noting issues with reliability and reception, particularly in the rooms. The beachfront accessibility is a significant advantage with the hotel located only a short walk from the nearest beaches and ferry services, allowing guests to enjoy both vibrant city life and tranquil seaside relaxation.
Beds are generally comfortable with many appreciating the spacious and soft bedding, although some find the configuration of two single mattresses joined together less ideal. Pillows receive mixed reviews with some guests finding them uncomfortable.
While the hotel provides many enjoyable aspects and some guests return for repeat stays, it occasionally falls short of the four-star expectations, particularly in terms of room upkeep, decor and breakfast offerings. Despite these areas for improvement, the overall experience at Europa Hotel Design Spa 1877 is generally positive, highlighted by its excellent location, comfortable accommodations and commendable staff service.
Miramare Hotel, located in the heart of Rapallo, enjoys an impressive and strategic setting perfect for guests eager to explore the Italian Riviera. Its central position offers easy access to local attractions such as Portofino and Cinque Terre and provides beautiful sea views, especially from rooms equipped with balconies overlooking the bay. This prime location, combined with a peaceful ambiance amidst the city's vibrant scene, stands as one of the hotel’s most prized features.
The hotel staff consistently receive high praise for their friendly, professional, and attentive service across all areas, from reception to dining. Specific staff members are often mentioned for their warmth and dedication, contributing significantly to guests' positive experiences. This exceptional service complements the hotel's overall hospitality, enhancing the stay for many visitors.
Breakfast at the Miramare Hotel presents a satisfying start to the day with a variety of savory and sweet options that cater to diverse tastes, often served with picturesque sea views. Still, there is room for improvement in consistently offering a wider selection that meets the high expectations of a four-star establishment. Dinner is notably commended for its excellent food, elegant setting, and the additional benefits for hotel guests, like discounts, reinforcing the positive dining experience.
The accommodation provides comfortable rooms with stunning ocean vistas, though some updates are needed to meet four-star expectations. Although the rooms vary in size and decor, they generally offer comfort with cozy bedding and enjoyable views. Families find the hotel accommodating, with facilities suitable for up to four people and a pet-friendly policy, enhancing its attractiveness for family vacations.
Despite a generally clean environment, there are mixed reviews regarding cleanliness and maintenance, signaling areas that warrant attention. The Wi-Fi service also shows inconsistency, with some guests experiencing satisfactory connections while others report significant issues. Furthermore, concerns are raised about the condition of beds and room amenities, which contribute to perceptions that the facilities sometimes fall short of the standards expected for its rating.
Overall, Miramare Hotel is valued for its exceptional location and staff, offering a memorable visit to Rapallo. While the breathtaking views and welcoming atmosphere leave lasting positive impressions, there is clear feedback suggesting improvements in room quality and amenities to better align with its four-star status.
ALLA CASA ROSA AL MARE in Rapallo is celebrated for its prime seafront location, offering stunning views and easy access to local attractions such as the vibrant old town, port, and promenade. The modern, spacious, and clean accommodations are frequently praised, with guests appreciating the meticulous attention to detail in decor and amenities, ensuring a comfortable stay.
The staff's exceptional hospitality stands out, with guests consistently lauding their friendliness and attentiveness. Personal touches, such as welcoming gifts and efficient communication, enhance the experience, making guests feel genuinely cared for despite virtual interactions. The secure private garage, while a short walk away, offers a valuable solution given the area's challenging parking conditions.
Bedding reviews are mixed, with some guests enjoying the comfort of the beds and others finding certain beds either too soft or too hard, with issues noted with a particular double bed and the living room sofa-bed. Despite some variable experiences with sleeping arrangements, the majority of feedback highlights the high-quality amenities and inviting atmosphere, making it a popular choice for both relaxation and exploration in Rapallo.