22Land Hotel & Residence is favorably recognized for its convenient and tranquil location in Hanoi. Nestled in a charming and quiet area, it offers a peaceful retreat with easy access to local coffee shops, cafes and services, making it particularly appealing to business travelers and those seeking a calm environment. Despite its proximity to a busy road and a construction site, the hotel's setting is generally appreciated for its tranquility and beautiful views with ample parking adding to the convenience.
The breakfast experience at the hotel receives mostly positive feedback with many guests praising the delicious offerings, particularly the pho and beef vermicelli soup. The buffet, featuring around 10 dishes and unlimited coffee, is well-received, though some guests find the variety limited and note occasional logistical issues, such as food not being replenished during busy times or late mornings. Despite these minor drawbacks, the breakfast is generally appreciated for its taste and the attentive service provided by the staff.
Guests often highlight the modern design, cleanliness and spaciousness of the rooms at 22Land Hotel & Residence. The rooms are described as cozy, well-lit and elegantly decorated with noteworthy amenities like balconies and big bathtubs. The hotel’s staff receive high marks for their friendliness and attentiveness, enhancing the overall pleasant experience. Although a few comments mention minor issues like the smell of smoke in some rooms, the overwhelming consensus is positive with many guests expressing a desire to return.
Cleanliness is a consistent strong point with numerous reviews praising the immaculate condition of the rooms and common areas. Daily cleaning and maintenance ensure a fresh, airy atmosphere, contributing to an excellent environment. While isolated issues such as dirty bathtubs or clogged toilets are occasionally noted, the hotel's high standard of cleanliness is widely acknowledged.
The staff at 22Land Hotel & Residence are frequently commended for their exceptional service and friendliness. The respectful and helpful reception staff, proficient in English, provide excellent assistance, enhancing the stay for international guests. Housekeeping is similarly praised for their dedication and detailed service, contributing to a welcoming and hospitable atmosphere throughout the hotel.
The wifi service, although generally good, receives mixed feedback with some guests experiencing weak and unreliable signals in certain rooms. Nonetheless, the hotel ensures that staying connected is mostly convenient for its guests.
Lastly, the beds at 22Land Hotel & Residence garner significant praise for their comfort and size, ensuring guests enjoy a restful night's sleep. With clean, comfortable bedding and options to cater to different preferences, the positive feedback on the beds highlights the hotel’s commitment to providing a comfortable and enjoyable stay.
Overall, 22Land Hotel & Residence is celebrated for its modern design, cleanliness, comfortable rooms and friendly staff, making it a desirable choice for visitors to Hanoi.