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Summary of reviewsGrandi by Center Hotels enjoys a stellar reputation among visitors, especially for its prime location in Reykjavik. Situated near the old harbor, guests have easy access to popular attractions, activities and a variety of dining options. Public transportation is conveniently close and free parking adds to the convenience. The hotel's central yet tranquil setting provides an excellent base for exploring the city.
The breakfast buffet is a highlight, offering a varied and extensive selection that caters to diverse dietary preferences, including gluten-free and vegan choices. While the breakfast area can get crowded during peak times, the friendly and attentive staff ensure a pleasant experience overall. Additionally, the in-house restaurant, Héðinn, is commended for its quality food and professional service, though some guests suggest a more extensive menu.
The rooms are widely praised for their cleanliness, modern decor and comfort, featuring quiet, well-maintained spaces with stunning harbor views in some cases. The beds receive consistent acclaim for their comfort, contributing to restful stays for guests. However, some reviews mention limited storage and smaller room sizes.
Cleanliness across the hotel is highly rated with efficient and friendly cleaning staff ensuring a spotless environment. The hotel's decor and well-maintained facilities also contribute to its pristine appearance.
The staff at Grandi by Center Hotels consistently earn high praise for their friendliness, professionalism and helpfulness, enhancing the overall guest experience. Names like Pedro, GG, Eva and Klara frequently surface for their exceptional service.
The hotel provides a reliable and fast wifi service, which guests find dependable for both leisure and business needs. While minor connectivity issues have been noted, the overall quality remains high.
Grandi by Center Hotels efficiently caters to business travelers with its strategic location, modern amenities and professional atmosphere. Reviews suggest that the hotel meets the needs of those on work trips, though there are recommendations for better room lighting and desk arrangements.
Accessibility is another strong point with the hotel offering wheelchair-friendly facilities and rooms adapted for guests with reduced mobility. The convenient location and easy parking further enhance its appeal to all travelers.
For couples and honeymooners, the hotel provides a romantic setting with thoughtful touches like complimentary wine and room upgrades, making special occasions memorable. While there have been occasional lapses in delivering the honeymoon package, the majority of the feedback is positive.
Overall, Grandi by Center Hotels delivers a comfortable and memorable stay with its excellent location, high standard of cleanliness, modern amenities and excellent customer service. While there are areas for minor improvements, the overwhelmingly positive reviews highlight the hotel's commitment to providing a satisfying guest experience. Show more
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Hotel Taking Steps Towards Sustainability
Grandi by Center Hotels is part of a hotel chain that is committed to achieving Green Key certification for all its properties. They have implemented various environmental initiatives, such as waste recycling and efforts to reduce energy and water consumption.
Certifications:
In process of Green key certification
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Geothermal
What makes your hotel/accommodation eco-friendly?
LED lighting throughout the premises
Employees are trained to follow environmental policies
Signs in the rooms informing guests that towels will only be changed upon request
Waste is separated into at least 3 categories
Recycling bins in guest rooms
No disposable (single use) cups/glasses, plates and cutlery
Most of the ingredients used to prepare meals are locally produced
An energy audit is carried out at least once every five years
Answers last updated by Grandi by Center Hotels
Hotel with Spa
Grandi by Center Hotels includes a modern wellness center offering a variety of relaxation options. The spa facilities are designed to provide a contemporary spa experience.
Accessible Hotel
This hotel offers disabled access and wheelchair-accessible facilities, including wheelchair-friendly rooms with accessible bathrooms. It also provides a lift for easy movement within the hotel.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Business Hotel
4-Star Hotel
Room Types
Standard Double or Twin RoomThe twin/double room offers a minibar, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift.
Standard Double or Twin Room Plus with Spa AccessThe twin/double room offers a minibar, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift.
Double or Twin Room with Balcony and Spa AccessThe twin/double room provides a minibar, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.
Deluxe King Room with Spa AccessThe spacious double room offers a minibar, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift.
Junior Suite with Spa AccessThe suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite provides a minibar, a coffee machine, a wardrobe, a sofa and a flat-screen TV. The unit offers 1 bed.
Suite with Spa AccessThe suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. Boasting a balcony, this suite also features a minibar, a coffee machine and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Grandi by Center Hotels boasts an enviable location in Reykjavik, making it an ideal choice for travelers looking to explore the city. Nestled near the old harbor, the hotel offers easy access to a wealth of attractions. Guests can enjoy proximity to popular spots like Rainbow Street, Hallgrimskirkja church and various museums, all within a 10 to 20-minute walk. The harbor area itself is a hub of activity, perfect for whale watching tours and visits to the maritime museum with plenty of nearby dining options.
Public transportation is conveniently close with Bus Stop 15 just a short walk away, providing seamless access to airport transfers and tour pick-up points. For those who drive, free parking is easily accessible, enhancing the hotel's convenience factor. The central yet slightly removed location ensures a quiet stay while keeping downtown Reykjavik within reach.
The area around the hotel is brimming with restaurants, cafes and supermarkets, making it easy for guests to find dining and shopping opportunities. The hotel's modern design, comfortable rooms and friendly staff further enhance the guest experience, striking a perfect balance between comfort and practicality.
Whether on a leisurely holiday or a work trip, Grandi by Center Hotels provides a strategic base for exploring Reykjavik and its surroundings.
Breakfast
Grandi by Center Hotels offers an impressive and extensive breakfast experience that consistently earns high praise from guests. The breakfast buffet is often described as varied with a rich selection of both hot and cold options, catering to a wide range of tastes and dietary preferences, including gluten-free and vegan choices. Many reviews highlight the freshness and deliciousness of the offerings with particular commendation for the pastries, bread and coffee available. A standout feature is the generous variety, allowing guests to enjoy a satisfying and hearty meal each morning.
Despite the overwhelmingly positive feedback, there are occasional remarks about limited variety or specific items like bacon and eggs not meeting expectations. Some guests also noted that the breakfast area can become quite crowded during peak times, which may affect the overall experience. However, the friendly and attentive staff often make up for any minor shortcomings, ensuring fresh items are always available and maintaining a welcoming atmosphere.
In summary, breakfast at Grandi by Center Hotels is generally a hit, providing a delicious start to the day with abundant options to suit diverse preferences, though it may benefit from slight improvements in variety and organization during busy periods.
Dinner
Grandi by Center Hotels in Reykjavik receives high praise for its dining options with many guests highlighting the excellence of their in-house restaurant, Héðinn. The restaurant is frequently noted for its delicious and exceptional quality food with beautifully presented meals that cater well to evening diners. The service in the restaurant is often described as friendly and professional, adding to the overall positive dining experience.
The establishment also boasts a well-appointed bar area, loved for its nice décor and lively atmosphere. Guests appreciate the happy hour and the quality of cocktails served. The bakery adjacent to the hotel offers a delightful selection of sandwiches and coffee, further enhancing the culinary options available on-site.
While the restaurant enjoys significant accolades for its ambiance and top-notch food, some reviews note that the menu could benefit from a wider selection and that the dining experience can be quite pricey. There were also a few mentions of cold food and less-than-stellar service at times, which suggests a degree of inconsistency.
Nonetheless, the restaurant remains a standout feature of Grandi by Center Hotels, often lauded alongside its stylish and cozy hotel accommodations. The proximity to other great dining spots in the harbor area adds to the charm, providing guests with a variety of choices for a memorable culinary journey in Reykjavik.
Rooms
Grandi by Center Hotels has garnered praise for its spacious, clean and comfortable rooms, many of which also offer stunning views of Reykjavik and its harbor. Several reviews highlight the rooms' modern decor and cozy atmosphere, equipped with comfortable beds and ample amenities. Guests appreciated the rooms' quietness and good soundproofing, contributing to a restful stay. The bathrooms, although on the smaller side in some cases, were generally well-equipped and clean with some featuring luxurious large bathtubs. Despite occasional mentions of limited storage space and small room sizes, the overall feedback suggests that the rooms are well-maintained and excellently designed, often exceeding guests' expectations. The convenient location, close to downtown Reykjavik and the friendly, helpful staff also received positive remarks, enhancing the overall guest experience.
Beds
At 'Grandi by Center Hotels,' guests continuously praised the comfort of the beds. Descriptions such as comfortable, very comfortable, extremely comfortable and super comfy repeatedly appeared in the reviews, indicating consistent positive experiences. The bedding quality also received high marks with mentions of good bedding, comfortable pillows and luxurious large beds. However, some guests noted that the mattresses were too soft for their liking and there were occasional mentions of beds being too small or narrow. Overall, the beds were frequently described as excellent, providing a comfortable and restful night's sleep for most visitors.
Cleanliness
Grandi by Center Hotels receives high praise for cleanliness from its guests. The rooms and common areas are consistently described as spotlessly clean with modern and well-maintained facilities. The cleaning staff are often noted for being efficient, friendly and attentive, ensuring that the hotel remains impeccably clean throughout. Guests appreciate the clean and comfortable rooms, many of which are spacious and well-equipped. The hotel's modern design and decor also contribute to its pristine appearance. Even though a few minor issues were mentioned, such as occasional lapses in breakfast cleanliness and forgetful cleaning service, overall the high standard of cleanliness is a recurrent and notable feature celebrated by many guests.
Staff
Grandi by Center Hotels boasts an exceptional team that consistently receives high praise from guests. The staff is frequently described as friendly, accommodating and incredibly helpful. The reception team, in particular, is noted for their professionalism, knowledge and willingness to assist with any needs or queries. Highlights include staff members like Pedro, GG, Eva and Klara, who have gone above and beyond to make guests feel welcome and supported.
Guests appreciate the warm and welcoming atmosphere created by the hotel staff with many noting how their kindness and attentiveness enhanced their stay. Whether it’s providing great recommendations for local activities, handling requests efficiently or ensuring a smooth check-in and check-out process, the staff at Grandi by Center Hotels excel in delivering excellent customer service.
Instances of rudeness are rare with the overwhelming majority of reviews pointing to a positive experience with both the front desk and the restaurant/bar staff. Overall, the hotel’s team is a significant asset, contributing to a pleasant and memorable stay for visitors.
Wi-Fi
The wifi experience at Grandi by Center Hotels is generally positive with numerous guests praising the service's reliability and speed. The wifi works without any issues and is ultra-fast in many instances, offering an impeccable and stable connection throughout the hotel. Many guests found the wifi to be secure and good for their needs, whether in their rooms or the lobby. The hotel provides free wifi on-site and travelers consistently note that the internet speed is excellent with strong signals and efficient connectivity.
However, some aspects could use improvement. While the wifi is described as high-speed and great by many, a few guests mentioned occasional poor wifi and specific issues with TV casting apps, particularly Netflix, which often didn't work as expected. The coverage could also be enhanced in certain areas of the hotel. Despite these minor drawbacks, the overall quality of the wifi at Grandi by Center Hotels is rated highly by guests, ensuring a mostly seamless online experience for visitors.
4 Star
Grandi by Center Hotels generally receives a mix of reviews when it comes to its four-star rating and facilities. The hotel boasts modern decor, spacious rooms and a central location, making it well-suited for both leisure and business travelers. It features amenities such as Netflix and an attached restaurant and the interior design aligns well with a four-star ambiance.
Guests frequently commend the hotel for its good facilities, cleanliness and friendly staff. The breakfast service and selection of food in the restaurant receive praise, though some felt it did not quite meet the expectations of a four-star establishment.
Several reviews suggest that the hotel is more accurately described as a three-star rather than a four-star, citing small room sizes, unfinished ceilings and issues with room assignments. Some described the breakfast service and buffet as disappointing for a hotel of its supposed caliber with some references to slow refills and limited options.
Despite these criticisms, the hotel is viewed favorably by many for its lovely decor, luxurious feel and four-star amenities, though there is a consensus that certain aspects could be improved to better match its four-star rating.
Business
Grandi by Center Hotels effectively caters to business travelers with its strategic location and professional atmosphere. The facility is easily accessible, nestled right at the business center of the capital with nearby bus stops and an organized system for excursions and car rentals. The hotel is noted for its comfortable and functional rooms, offering a productive work environment with business-oriented decor.
Though some reviews highlight the need for better lighting in the rooms and improvements in desk arrangements, the hotel's modern business amenities, such as a business center and meeting rooms, make it a viable option for work-related stays. The staff is very helpful, ensuring a smooth and efficient experience for those on business trips.
With convenient accommodation for organizing excursions outside the city, Grandi by Center Hotels proves to be an excellent choice for anyone looking to blend work with potential leisure activities. The overall feedback suggests that business travelers would appreciate the accessible location and the supportive services provided.
Accessible
Grandi by Center Hotels stands out for its commitment to accessibility, making it an excellent choice for guests with disabilities. The hotel's design includes rooms specifically adapted for individuals with reduced mobility, featuring large doorways and walk-in showers that enhance ease of use. Guests have praised the wheelchair accessible facilities and the handicapped-friendly environment with many noting the availability of good accessible amenities and disabled-friendly amenities.
The hotel maintains a high standard of cleanliness and boasts a convenient location, easily accessible by foot and close to downtown attractions. Free and easy parking options around the hotel further add to its convenience. While some guests noted that the rooms can be on the smaller side, the overall accessibility and ease of navigation both within the hotel and the surrounding area make Grandi by Center Hotels a practical and comfortable base for all travelers.
Honeymoon
Grandi by Center Hotels provides a romantic atmosphere perfect for honeymooners and those celebrating special occasions like anniversaries or milestone birthdays. Many guests have praised the hotel for its exceptional service during their wedding night and other celebrations, making their experiences memorable and special. The hotel often goes the extra mile with thoughtful touches, such as complimentary wine bottles and desserts for honeymooning couples and room upgrades to enhance the stay.
The breakfast at the hotel has received commendations for its variety and quality, adding to the overall positive experience of guests. The location is fabulous, further contributing to the convenience and enjoyment of those staying at the hotel.
However, a few guests have reported that the honeymoon package wasn't honored or that the honeymoon surprise didn't go as planned, which are notable exceptions in the otherwise glowing reviews. Despite these occasional discrepancies, the overall feedback suggests that Grandi by Center Hotels is a suitable destination for couples looking to celebrate their special moments in a cozy and spacious setting.
Luxury
Grandi by Center Hotels offers a luxurious atmosphere that leaves a lasting impression on its guests. The hotel's modern and stylish design stands out, combining cool Scandinavian elements with upscale decor. The beautifully decorated rooms, especially during the Christmas season, contribute to the overall sense of understated luxury. Guests consistently highlight the very clean and spotless environment, alongside the exceptional service provided by the friendly and helpful staff.
The presence of amenities such as a spa and sauna enhances the luxury experience, making stays not only pleasant but also rejuvenating. Fine dining is among the many perks that add to the hotel’s sophisticated appeal. The modern, classy vibe and superior facilities like the great walk-in shower further elevate the guest experience.
While some notes suggest the hotel could be more luxurious, the majority of feedback positions Grandi as an exquisite, vastly worth-staying establishment with an affordable edge. This mix of luxury and accessibility creates a balanced and satisfying stay for visitors seeking both elegance and comfort.
Romantic
Grandi by Center Hotels in Reykjavik offers a charming and romantic retreat for couples seeking a memorable stay in Iceland. Guests often mention the beautiful and cozy atmosphere, which is enhanced by the hotel's lovely interior design. Many find the ambiance to be particularly romantic with modern touches that create a warm and inviting environment. The hotel's location is ideal, situated next to the harbour and just a short walk to the city center, allowing couples to enjoy the bustling downtown area and the serene waterfront.
Special occasions are made even more memorable with exceptional service, such as for weddings and anniversaries with staff providing helpful tips on romantic activities like viewing the Northern Lights. Dining options include romantic dinner settings, perfect for a special evening.
However, some guests noted that the bathroom's transparency might not provide enough privacy for a truly romantic experience. Despite this, the overall feedback highlights a super romantic atmosphere, a cozy ambiance and a charming setting that feels like a honeymoon destination. For couples looking to celebrate their love, Grandi by Center Hotels offers a delightful and picturesque stay in Reykjavik.
No, Grandi by Center Hotels doesn't have any pool.
Yes, a spa is available at Grandi by Center Hotels.
No, Grandi by Center Hotels doesn't allow dogs.
No, parking facilities aren't available at Grandi by Center Hotels.