Banyan Tree Bintan
Resort in Lagoi
Kepulauan Riau
8.9
Excellent
From $360
From $360
Info Summary of reviewsBanyan Tree Bintan is a serene haven, offering guests a picturesque escape amidst lush vegetation and views of the tranquil South China Sea. Conveniently located a short trip from Singapore, the resort provides a peaceful retreat with its villas beautifully perched on hillsides, making it an ideal destination for those seeking a quiet getaway immersed in nature's beauty.

The culinary experience is exceptional, with breakfast and dinner consistently earning high praise. The breakfast buffet is lauded for its variety and quality, while the dining options at Treetops and Saffron offer delicious meals complemented by attentive service. Special requests, such as vegan dishes, highlight the hotel's commitment to guest satisfaction. The food impresses with divine dishes at reasonable prices, ensuring a remarkable stay.

Accommodation at Banyan Tree Bintan combines luxurious rustic materials with modern conveniences, providing guests with spacious, well-maintained villas. Many villas come with private pools and panoramic ocean views, allowing for a relaxing, immersive experience. Although some villas show signs of age, the ongoing commitment to maintaining the facilities is evident.

Cleanliness is a standout aspect, with the resort earning accolades for its pristine environment, including the clean, inviting beach and well-maintained guest facilities. Attentive housekeeping and meticulously kept villas assure guests of a comfortable stay. Any minor issues are swiftly addressed, enhancing the overall experience.

The staff receives universal acclaim for their exceptional service, characterized by warmth, attentiveness, and friendliness. Their remarkable hospitality significantly enhances the guest experience, providing comfort and assurance throughout the stay.

The spa is a highlight, offering high-quality treatments that are described as a must-try experience, while the main infinity pool and private villa pools provide captivating settings for relaxation. The clean, serene beach, though small, contributes to the resort's allure with its peaceful, well-kept ambiance.

Overall, Banyan Tree Bintan delivers a luxurious and tranquil retreat, enriched by outstanding culinary experiences, superb accommodations, attentive service, and a harmonious connection with nature.
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Resort near Golf Courses


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8.7
Very Good
From $143
From $143
Info Summary of reviewsRadisson Golf & Convention Center Batam is a highly recommended hotel with exceptional service and facilities. Guests rave about the breakfast buffet, which offers a huge variety of local and international dishes and the clean and spacious rooms with great views of the surroundings. The hotel's commitment to energy-saving and environmental efforts is also appreciated. The staff is widely described as extremely friendly, competent and attentive, ensuring a memorable stay for guests. The pool area is fantastic with a huge swimming pool and indoor and outdoor playgrounds for children. Overall, Radisson Golf & Convention Center Batam offers a truly exceptional experience comparable to a 5-star hotel standard in Singapore.
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The Sanchaya
Resort in Lagoi
Kepulauan Riau
9.6
Excellent
From $495
From $495
Info
Situated on the pristine sands of Lagoi Bay, this elegant hotel is a short transfer from Singapore.
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Summary of reviewsThe Sanchaya is an exceptional resort that provides guests with an outstanding experience on all fronts, according to overwhelmingly positive reviews. Guests praise the quality of the food they enjoyed, including the superb breakfast spreads, the incredible dinner options and the diverse choices for lunch throughout their stay. The beautifully designed and decorated rooms are stunning and guests appreciate the top-level bedding and toiletries. The resort staff go above and beyond to provide exceptional service, making guests feel like they are staying with old friends. If you're looking for a luxurious getaway, The Sanchaya is the place to go with unparalleled personalization and management that make for a truly relaxing experience.
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Resort for Yoga


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Montigo Resort Nongsa
Resort in Nongsa
Batam
8.2
Very Good
From $175
From $175
Info Summary of reviewsMontigo Resort Nongsa offers a peaceful escape from city life with stunning views and beautiful sunsets. The breakfast spread has a large variety of food options, but some guests found the choices unexciting or insufficient. Guests have mixed experiences at the resort's dining options with some finding the prices too steep and the food quality poor. The villas offer comfortable and spacious living spaces with private pools, but some require maintenance and upkeep. Despite some cleanliness issues, the staff is exceptional in providing top-notch hospitality with quick buggy service and a willingness to go above and beyond. The resort's spa may be on the pricier side but provides an experience worth splurging on. The pools are spacious and accessible with some needing maintenance and cleaning. The beachfront location provides a breathtaking view and the resort is family-friendly with plenty of wholesome activities. Overall, Montigo Resort Nongsa provides a comfortable and relaxing stay for guests.
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Resort near Golf Courses


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HARRIS Hotel Batam Center
Hotel in Batam Center
Batam
8.2
Very Good
From $41
From $41
Info Summary of reviewsHARRIS Hotel Batam Center enjoys overwhelmingly positive reviews from guests, particularly for its prime location, excellent customer service and comfortable amenities. Located right next to the Batam Centre ferry terminal and across from the Mega Mall shopping center, the hotel offers exceptional convenience for travelers. The proximity to transport links and local amenities ensures that guests have everything they need within easy reach.

Guests frequently commend the staff for their friendliness, politeness and helpfulness across various departments, significantly enhancing the guest experience. The breakfast receives high praise for its variety and quality, featuring extensive options of both local and international dishes. Favorites include the cakes, lontong station and egg station, making for a delightful start to the day.

The rooms are consistently described as clean, comfortable and spacious. Equipped with amenities like a mini fridge, kettle, hair dryer and smart TV with cable channels and YouTube, they provide a cozy and practical environment for guests. Although there are occasional minor issues such as some rooms feeling a bit dated and instances of inadequate soundproofing, the overall cleanliness and comfort contribute to a pleasant stay.

Guests appreciate the hotel's cleanliness, both in the rooms and common areas such as the breakfast lounge. Housekeeping receives accolades for maintaining the rooms' tidiness and the fast response to service requests. Despite occasional comments about some older furniture and minor cleanliness issues, the hotel generally leaves a positive impression for its standard of cleanliness.

The swimming pool, though receiving mixed reviews, is appreciated for its cleanliness and cozy atmosphere. While it has some drawbacks such as being small and having occasional odor issues, it remains a pleasant spot for relaxation, especially at night.

The beds at HARRIS Hotel Batam Center stand out for their comfort, often highlighted as a key aspect of a restful stay. Many guests describe the mattresses and bedding as exceedingly comfortable, adding to the overall positive experience.

In summary with its excellent location, friendly staff, clean and comfortable rooms, variety in breakfast offerings and commendable amenities, HARRIS Hotel Batam Center is highly recommended for travelers seeking convenience and a hospitable environment in Batam.
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AP Premier Batam
Hotel in Nagoya
Batam
7.5
Good
From $37
From $37
Info Summary of reviewsAP Premier Batam presents itself as a desirable destination for travelers seeking comfort and convenience in a prime Batam location. Its strategic setting near the Harbour Bay ferry terminal and popular shopping districts, coupled with a serene environment enhanced by beautiful gardens, makes it an ideal base for exploring Batam. Guests can easily access nearby attractions, including Nagoya Hill and several golf courses, and benefit from a complimentary shuttle service to local malls. The hotel’s consistent cleanliness and attentive, friendly staff add significant value to the guest experience.

The breakfast offerings at AP Premier Batam are well-received, especially by those who favor local Indonesian cuisine. The delicious fried noodles and rice dishes stand out in the generally satisfying spread. With helpful breakfast staff adding to the positive experience, guests enjoy the simple yet fulfilling morning meals, even though some suggest a more extensive selection could enhance the offering.

Rooms at the hotel are notably spacious and clean, offering a comfortable and relaxing environment. The large, comfortable beds guarantee a restful night's sleep, with newly renovated rooms praised for their modern appeal. While some maintenance issues around older rooms and air conditioning are occasionally mentioned, the hotel is making consistent improvements.

Cleanliness at AP Premier Batam receives mixed reviews, although the general consensus leans towards positive. Spacious and clean rooms contribute to a pleasant stay, supported by an efficient and responsive staff that promptly addresses any concerns. Occasional issues with shower curtains and initial water discoloration are noted but are offset by the staff's commendable hospitality and service.

The staff at AP Premier Batam are consistently praised for their outstanding service, characterized by politeness and friendliness. The team, including notable individuals like Ridwan and Joices, often goes above and beyond to make guests feel welcome and cared for, reinforcing a positive customer experience. The proficiency in English facilitates smooth communication for foreign travelers.

The indoor swimming pool, while small, offers enjoyment primarily for children, despite some concerns about its upkeep and cleanliness. Guests looking to use the pool should be aware of its modest size and cleanliness issues, yet many still find it a pleasant amenity.

Overall, AP Premier Batam excels through spacious, comfortable rooms and exceptionally friendly staff, providing a welcoming atmosphere that makes it a recommended choice for those visiting Batam.
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Hotel with Swimming Pool

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Harmoni Suites Hotel
Hotel in Nagoya
Batam
7.7
Good
From $26
From $26
Info Summary of reviewsHarmoni Suites Hotel in Batam is highly regarded for its exceptional location, offering guests convenient access to local attractions such as the Nagoya Hill Shopping Mall, Mega Mall, and Harbour Bay port. The strategic placement allows visitors to enjoy a blend of tranquility and activity, providing both a peaceful atmosphere and bustling dining options nearby. Guests particularly appreciate the cleanliness and spacious accommodations, with courteous and friendly staff enhancing the welcoming environment.

While the breakfast experience receives mixed feedback, it is generally praised for offering a wide variety of options catering to different dietary preferences, providing a satisfactory start to the day. Some guests suggest improvements in variety and quality, but overall, the breakfast is considered a pleasant aspect of the stay.

Rooms at Harmoni Suites Hotel are noted for their comfort and cleanliness, with the spacious accommodations and kitchenette facilities appealing to families. Although there are some comments about dated furnishings and dim lighting, these do not detract significantly from the overall quality. The friendly staff further amplify the cozy and organized atmosphere, ensuring guest comfort despite minor issues.

The hotel maintains a commendable level of cleanliness, with efficient housekeeping frequently mentioned. Some areas for improvement have been noted, including bathroom conditions and maintenance of towels. However, these concerns do not overshadow the positive impression left by the cleanliness and helpful staff.

The staff at Harmoni Suites Hotel stand out for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their polite and helpful manner enhances the overall experience, whether through efficient check-in processes or fulfilling guest requests promptly.

For connectivity, the Wi-Fi experience is varied, with some guests enjoying strong and consistent service, while others encounter slower speeds and weak signals in specific areas. This indicates room location may impact internet performance.

Fitness enthusiasts find the gym functional, despite some signs of aging in equipment. The indoor pool and sauna offer relaxation opportunities post-workout, and unique options such as rooftop golf add an interesting dimension. While improvements in equipment are suggested, the gym remains a usable space.

The indoor pool at Harmoni Suites Hotel provides a tranquil environment, praised for its ambiance despite its compact size. Guests enjoy the soothing atmosphere as part of the hotel's array of amenities.

Families find Harmoni Suites Hotel accommodating, appreciating its spacious and clean rooms, kitchen facilities, and friendly staff. The convenient location near Nagoya Hill enhances the experience for those looking to explore local attractions and dining options. Minor inconveniences with bathroom toiletries are noted, but overall, the hotel is recommended for a comfortable family retreat.

Beds at Harmoni Suites Hotel generally receive positive feedback, noted for their comfort and the availability of king-sized options. Although some reviews mention issues with mattress or pillow softness, most guests enjoy a restful sleep experience in spacious rooms.

In summary, Harmoni Suites Hotel is well-regarded for its strategic location, attentive staff, cleanliness, and comfortable accommodations, offering a positive experience for travelers seeking both leisure and convenience in Batam.
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Wyndham Panbil Batam
Hotel in Batam Center
Batam
8.3
Very Good
Info Summary of reviewsWyndham Panbil Batam is a serene retreat providing guests with a peaceful and relaxing environment, away from the hustle and bustle of the city center. Nestled near a beautiful lake and the Panbil Nature Reserve, the hotel offers ample opportunities for outdoor activities, making it an ideal choice for nature lovers. While the location is a bit remote and not within walking distance to major shopping areas, a convenient supermarket is available next door. Accessibility is also good with the Batam Centre Ferry Terminal just a short drive away and Grab services making city outings easy.

The breakfast experience receives mixed reviews, yet most guests praise the wide variety of dishes available, noting both local and international options. There is, however, room for improvement in the freshness and temperature of some items and the venue can feel crowded during peak times. Dinner experiences also vary with many enjoying delicious meals at the hotel’s restaurant on the top floor, while others noted issues with wait times and food quality.

Guests consistently commend the rooms for their spaciousness, cleanliness and comfort. The beds are described as particularly comfortable, often exceeding expectations. The stunning views, especially those overlooking the reservoir, are another highlight. The general cleanliness and maintenance of the hotel are well-regarded, although there are occasional reports of issues like dusty air conditioning units and minor pest concerns.

The staff at Wyndham Panbil Batam are one of its standout features, consistently praised for their friendliness, helpfulness and professional demeanor. This exceptional service contributes significantly to the welcoming atmosphere of the hotel.

The on-site Eska Spa, along with a kids pool and fitness center, provides guests with a range of relaxation and recreational options. The spa treatments receive high praise for their quality and ambiance. The infinity pool is another highlight, offering breathtaking views and a scenic escape, though some improvements in cleanliness and maintenance are noted.

Overall, the Wyndham Panbil Batam is highly recommended for those seeking a tranquil and comfortable getaway with excellent staff and beautiful surroundings enhancing the experience.
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Hotel near Golf Courses


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Crown Vista Hotel
Hotel in Nagoya
Batam
7.5
Good
From $32
From $32
Info Categories
Hotel with Spa


Business Hotel


Accessible Hotel


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Mayang Sari Beach Resort
Resort in Lagoi
Kepulauan Riau
8.7
Very Good
From $126
From $126
Info Categories
Resort near Golf Courses


Resort near The Beach


Family Friendly Resort


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Cassia Bintan, part of Banyan Group
Hotel in Lagoi
Kepulauan Riau
8.5
Very Good
From $86
From $86
Info Summary of reviewsCassia Bintan emerges as a prime destination for those seeking a serene beachside retreat, with a standout location nestled within the Banyan Tree hotel complex. Just 15 minutes from the ferry terminal, it offers a tranquil escape from the urban hustle of Singapore. The resort's idyllic beachfront is celebrated for its soft white sand and clear, warm waters, making it a family-friendly haven admired for convenience and breathtaking views. The apartments are spacious and well-equipped, providing modern comforts coupled with stunning ocean vistas.

Guests consistently commend the cleanliness of the resort, from its spotless rooms to the pristine, private beach. The friendly and attentive staff are frequently noted for their warm hospitality, enhancing the overall travel experience and making guests feel at home. Breakfasts at Cassia Bintan leave a positive impression with a diverse array of both Asian and Western options, although the occasional request for more variety, particularly vegetarian offerings, suggests room for improvement.

Dining experiences vary, with some guests enjoying the creative menus at nearby Banyan Tree restaurants, while others find options at Cassia to be somewhat limited or pricey. Nevertheless, the allure of sunsets at the Beach Club and relaxed beachside BBQs compensates for these small drawbacks.

For those seeking recreational activities, the resort's access to the excellent Laguna Golf Bintan course is a notable advantage. Family-friendly features include a Kids Club and ample space for multi-generational gatherings, offering both relaxation and activity on expansive sandy shores. The pool facilities, though not expansive, provide an inviting and clean respite, complemented by the use of nearby Angsana’s larger pool and overall vibrant atmosphere.

Spa enthusiasts benefit from access to the nearby Angsana and Banyan Tree spas, both highly praised for quality treatments, despite their higher price points. Overall, Cassia Bintan stands out as a cherished destination, blending natural beauty, comfort, and family-friendly amenities for a memorable beachside escape.
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Hotel with Swimming Pool

Infinity Pool    Outdoor Pool  

Infinity Pool    Outdoor Pool  


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Grand Lagoi Hotel Bintan
Hotel in Lagoi
Kepulauan Riau
7.9
Good
From $67
From $67
Info Categories
Hotel with Gym


Hotel near Golf Courses


Hotel with Spa


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Turi Beach Resort
Resort in Nongsa
Batam
7.8
Good
From $54
From $54
Info Summary of reviewsTuri Beach Resort is a great choice for those looking for a relaxing beachfront getaway. The hotel is located in Nongsa and offers easy access to the beach and pool, even for guests with disabilities. The rooms are spacious and comfortable, although some guests felt the hotel could use some refurnishing. Despite this, the hotel's accessibility to the beach more than makes up for it. Some older guests found it challenging to step out from the rooms after sunset due to the dimmed lights. However with peaceful surroundings, Turi Beach Resort is perfect for guests seeking a serene environment to unwind.
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Resort near Golf Courses


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The Residence Bintan
Resort in Kawal
Kepulauan Riau
9.1
Excellent
From $133
From $133
Info Summary of reviewsThe Residence Bintan is a serene and tranquil resort located in the southeast part of Bintan, offering a secluded getaway from the bustling town and ferry terminal. Although the resort is approximately 75 minutes from the ferry terminal by shuttle bus, its remoteness contributes to the peaceful atmosphere, providing guests with great beach access and beautiful, unspoiled surroundings. This location ensures an ideal retreat for those seeking calm and relaxation, enhanced by family-friendly amenities and activities.

Guests of The Residence Bintan particularly enjoy the breakfast experience, which blends local and Western flavors in an extensive buffet that caters to various preferences. The breakfast ambiance with scenic sea views and a cool, breezy atmosphere, is highly praised, while both the weekend buffet and weekday á la carte options are deemed delicious, contributing to a highlighted aspect of the stay.

Dinner experiences also receive commendation, especially the Indonesian restaurant Rica Rica. However, there are mixed reviews regarding some dishes and service consistency with minor criticisms about portion sizes and prices. Despite this, many guests appreciate the varied and interesting daily menu and enjoy the private and scenic dining settings.

The resort's accommodations are another standout feature, offering spacious, clean and beautifully designed rooms, perfect for families and couples. Amenities include private pools, expansive terraces with hammocks and bicycles for easy resort navigation. The comfortable and well-equipped rooms, combined with exceptional customer service, ensure a relaxing and memorable stay.

Cleanliness at The Residence Bintan consistently receives high marks with guests praising the well-maintained facilities, spotless rooms and pristine common areas, including the beach. The dedication to cleanliness and the supportive, friendly staff notably enhance guest satisfaction.

The resort's staff are often highlighted as a key strength, providing friendly, attentive and professional service from arrival through departure. Their ability to fulfill guest requests and offer personalized service creates a welcoming and unforgettable experience.

The spa at The Residence Bintan is highly recommended with excellent service and outstanding wellness treatments such as hot rock massages. Guest satisfaction is also bolstered by special touches and personalized services, contributing to a top-notch spa experience.

The pool is another highlight, described as clean, spacious and well-maintained, suitable for families and providing a quiet escape. The poolside bar and additional amenities like a kids club and free yoga sessions enhance the overall experience. The convenience of direct beach access and a range of sea activities further adds to the charm.

While some guests note that the beach could be cleaner and mention occasional tar, the private, exclusive beachfront offers stunning views and enjoyable water activities, contributing to a generally positive experience.

Families find The Residence Bintan particularly accommodating, thanks to a variety of kid-friendly activities and attentive staff. Features like a farm, Kids Club, children’s pool and playroom provide ample entertainment for young guests, making the resort an excellent choice for family vacations.

The comfortable and spacious bedrooms with super comfy, extra-large beds, ensure a restful sleep and contribute positively to the overall tranquil resort experience. Despite a minor issue with the wooden base of the beds, the bedding quality fits perfectly with the serene setting of the resort.

In summary, The Residence Bintan is a well-regarded destination for those seeking a peaceful and family-friendly retreat, offering excellent accommodations, cleanliness and outstanding service. Despite minor areas for improvement, the resort consistently delivers a memorable and relaxing experience for its guests.
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Beachfront Resort


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Nagoya Hill Hotel Batam
Hotel in Nagoya
Batam
8.6
Very Good
From $57
From $57
Info Summary of reviewsNagoya Hill Hotel Batam positions itself as an ideal choice for travelers due to its superb location, exceptional amenities, and outstanding service. Centrally located adjacent to the bustling Nagoya Hill Shopping Mall, guests enjoy unparalleled convenience with easy access to a variety of attractions and services, including dining, shopping, and entertainment options. The proximity to the Harbour Bay jetty further enhances its appeal for those arriving by sea. Visitors appreciate the ease of exploring the vibrant surroundings either on foot or via short taxi rides.

The hotel's breakfast experience stands out with a wide-ranging buffet that caters to diverse palates, offering both local delicacies and Western favorites. Guests consistently praise the delicious dishes and the attentive, friendly staff that contribute to a welcoming dining experience.

Rooms at Nagoya Hill Hotel are frequently praised for their spaciousness, cleanliness, and comfort. Despite occasional mentions of an aged appearance or isolated issues, the rooms are generally appreciated for their relaxing atmosphere and quality bathroom facilities.

The hotel maintains exceptional standards of cleanliness, with many guests noting the immaculate condition of rooms and bathrooms. This commitment to hygiene and maintenance enhances the overall experience, providing a refreshing environment for visitors.

Service at Nagoya Hill Hotel is exemplary, with staff noted for their friendliness, courtesy, and dedication to hospitality. Their willingness to assist with a smile and prompt attention leaves guests feeling welcomed and valued throughout their stay.

Overall, Nagoya Hill Hotel Batam is highly regarded for its strategic location, delightful breakfast, well-maintained rooms, cleanliness, and exceptional staff service, making it a reliable and enjoyable choice for travelers exploring Batam.
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Planet Holiday Hotel & Residence
Hotel in Nagoya
Batam
8.1
Very Good
From $32
From $32
Info Summary of reviewsPlanet Holiday Hotel & Residence enjoys a prime location in Nagoya, receiving widespread acclaim for its accessibility and convenience. Guests appreciate its proximity to key amenities, such as eateries, shops and recreational facilities with notable attractions like Nagoya Hill Mall and the Harbour Bay ferry terminal nearby. This central positioning makes it ideal for both leisure and business travelers, contributing to a well-rounded and valuable experience.

The hotel's breakfast offerings receive mixed reviews. On the positive side, guests praised the delicious variety, particularly enjoying the local delights and omelettes. However, some felt the selection could be broader and the service more consistent with occasional complaints about the speed of refills and food quality.

Rooms at Planet Holiday Hotel & Residence are widely praised for their spaciousness and cleanliness. Guests find the rooms comfortable, well-maintained and ideal for families with interconnecting rooms and a variety of bed configurations available. Although adjusting the water temperature in the bathrooms can be tricky, the high levels of cleanliness and the pleasant ambience of the rooms contribute significantly to guest satisfaction.

Cleanliness is a standout feature across the hotel with frequent commendations for the meticulous housekeeping and well-maintained facilities. Despite some mentions of outdated furniture and isolated incidents, the overall sentiment remains overwhelmingly positive. The well-kept public areas and attentive staff further enhance the hotel's appeal.

The staff at Planet Holiday Hotel & Residence consistently draw high praise for their friendliness and helpfulness. Guests highlight the professional, polite service at the front desk and the overall approachable demeanor of the staff, which significantly enhances the guest experience.

WiFi at the hotel receives a mixed reception. While some guests find the connection fast and satisfactory, others suggest improvements in coverage and speed, citing issues in certain areas of the hotel.

The swimming pool is generally well-regarded, appreciated for its size and cleanliness, making it a favorite among families. However, some feedback suggests that the pool cleanliness is inconsistent at times and longer operating hours would be beneficial.

Lastly, the hotel is deemed very family-friendly with ample facilities and thoughtful service accommodating guests of all ages. The swimming pool and interconnecting rooms are particular highlights for families. While there are occasional issues with bed comfort and plumbing, the hotel generally provides an affordable and enjoyable stay for families, ensuring they are well-catered to throughout their visit.
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Aston Batam Hotel & Residence
Hotel in Nagoya
Batam
8.4
Very Good
From $24
From $24
Info Summary of reviewsASTON Batam Hotel & Residence receives high marks from guests, particularly for its prime location and exceptional staff. Centrally located in the heart of Batam, it offers easy access to major shopping malls, dining options and entertainment spots, making it an ideal base for both leisure and convenience. The hotel's proximity to ferry terminals and its various amenities further enhance its appeal.

The breakfast experience at ASTON Batam is frequently lauded for its extensive and varied offerings. Guests appreciate the diverse selection that includes Western, Indian, Chinese and local Indonesian cuisines. The quality and taste of the food are often highlighted positively, making for a delightful and satisfying start to the day. While dinner reviews were mixed, the Indonesian dishes served at the hotel’s restaurant received some praise.

Rooms at the hotel are consistently noted for their spaciousness, cleanliness and comfort. Many reviews commend the modern and well-maintained interiors, as well as the efficient room service. Comfortable beds and large apartments are standout features, making the rooms highly suitable for a pleasant stay.

The hotel’s emphasis on cleanliness is another strong point, as guests frequently mention the well-kept condition of both rooms and common areas. Friendly and attentive staff further enhance the experience with many specific staff members receiving special mentions for their excellent service.

The hotel's gym and pool facilities contribute positively to the guest experience with the gym being described as spacious, well-equipped and well-maintained. Families particularly enjoy the hotel, finding it spacious, clean and accommodating for children. Special occasions are remembered with delight due to the staff’s thoughtful gestures.

However, there are some areas for improvement. The dinner menu could benefit from more variety and consistency and some aspects of food quality during dinner could be enhanced. While most guests find the WiFi satisfactory, there are occasional issues with connectivity in certain areas. Similarly, the outdoor pool receives mixed reviews with some suggesting it could be better maintained and more guest-friendly.

In summary, ASTON Batam Hotel & Residence is highly recommended for its strategic location, excellent service, comfortable rooms and family-friendly environment with opportunities to improve in specific areas to elevate the guest experience further.
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Kamuela Villa Lagoi Bay Bintan
Resort in Lagoi
Kepulauan Riau
7.9
Good
From $106
From $106
Info Summary of reviewsKamuela Villa Lagoi Bay Bintan offers a tranquil escape ideal for those seeking serenity near the coast. Its peaceful location, within easy walking distance of Lagoi Bay and a nearby quiet beach, allows guests to enjoy picturesque strolls and the coastal charm. The villas are conveniently accessible from the ferry terminal, adding to their appeal.

Guests appreciate the spacious, well-maintained accommodations and the private pools that significantly enhance their stay. Each villa is designed with privacy and comfort in mind, creating a zen-like atmosphere. The private pools, often cited as a standout feature, are spacious, clean, and perfectly integrated into the villa experience, offering relaxation and exclusivity.

The friendly and attentive staff are consistently praised for their exceptional service and effective communication in English. They contribute to a welcoming environment, ensuring that guests' needs are met promptly.

Breakfast at the villa has a mix of reviews, with positive notes on the convenience of in-room delivery and the variety of cuisines offered. While some aspects, like portion sizes and food temperature, could use improvement, the overall dining experience provides decent options, though expanding the dinner menu and enhancing dish quality would benefit guests further.

The villas are particularly well-suited for families, offering spacious layouts and private pools that children can enjoy freely. The thoughtful design and amenities, such as toddler-friendly food options and pre-prepared cots, cater well to families seeking comfort and relaxation.

The cleanliness of the villas receives generally positive feedback, though there are occasional issues with stained linens and insects. Despite this, the rooms are clean and comfortable, with beds that most guests find soft and accommodating.

Overall, Kamuela Villa Lagoi Bay Bintan presents a serene and comfortable getaway with its exceptional staff, notable private pools, and family-friendly environment, making it an inviting destination for relaxation.
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7.7
Good
From $40
From $40
Info Categories
Hotel with Swimming Pool

Outdoor Pool  

Outdoor Pool  


Hotel with Gym


Hotel with Free Wi-Fi


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7.7
Good
From $26
From $26
Info Summary of reviewsHarmoni One Convention Hotel and Service Apartments is a highly regarded choice for travelers visiting Batam, thanks to its ideal central location. The hotel is conveniently situated near the Batam Center Ferry Terminal, providing easy access for those arriving by ferry, and is close to major shopping centers such as Batam Center Shopping Mall and Mega Mall. This prime location, combined with the presence of nearby eateries and shops and the hotel's complimentary shuttle service, enhances the convenience and appeal for both short and extended stays.

Guests frequently complement the breakfast offerings at the hotel, praising both the variety and quality of the buffet. The inclusion of Asian and Japanese specialties provides a delightful dining experience complemented by a relaxing ambiance. Despite some comments on limited variety and occasional replenishment issues, the breakfast is considered to offer good value, enhanced by the friendly and attentive staff.

The spacious and comfortable rooms contribute to a pleasant stay, with many guests appreciating the generous room sizes, especially the junior suites. While some feedback points to slightly dated interiors, the overall cleanliness and comfort tend to impress. Occasional issues with maintenance are generally resolved promptly by the responsive staff.

The hotel is perceived as generally clean and well-maintained, although guests have noted some inconsistencies, particularly concerning dust and maintenance needs. Nevertheless, the welcoming and professional staff contribute significantly to a positive experience, with their attentiveness and personalized service being frequently praised. Notable individuals are often highlighted for their exceptional hospitality.

The availability of free Wi-Fi throughout the hotel is appreciated, though experiences regarding speed and reliability are mixed. Nonetheless, the overall connectivity remains a positive aspect for guests.

The Aruma Spa within the hotel is noted for providing relaxing and reasonably priced massages, adding to the overall appeal of the hotel as a relaxation destination. The rooftop swimming pool is a standout feature, offering beautiful views and a grand design, although there are occasional mentions of maintenance requirements.

Finally, the comfort of the beds is frequently highlighted by guests, contributing to a restful stay. The overall experience at Harmoni One Convention Hotel and Service Apartments is characterized by comfort, convenience, and welcoming service, making it a desirable location for travelers seeking an enjoyable accommodation experience in Batam.
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