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Summary of reviewsThe Quality Inn and Conference Center is favorably recognized for its strategic location and value for money, making it a preferred choice for budget-conscious travelers. Positioned conveniently off Interstate 70, it offers easy access to highway amenities and local attractions, serving as an ideal hub for road voyagers or visitors exploring the surrounding areas. The location is traveler-friendly with ample parking and a safe environment, appealing to guests who seek practicality during their travels.
Guest reviews highlight the cleanliness of the rooms, citing spaciousness and comfort, especially noting the beds' plush nature and supportive mattresses. Although some areas of the facility might need updates due to occasional odors and outdated fixtures, these aspects do not overshadow the overall appreciation for the clean and comfortable accommodations provided. Positive experiences are extended by the friendly and accommodating staff, who are largely praised for their professionalism and attentive service, making the stay enjoyable for many guests.
While breakfast offerings receive mixed opinions, many guests find the complimentary spread, featuring items like mini waffles and fresh tangerines, to be a pleasant start to the day. However, the breakfast menu shows room for improvement in terms of variety, particularly for dietary-specific needs. Likewise, the pool availability is inconsistent, though guests have enjoyed it when operational, particularly children who appreciated the fitness center.
The hotel’s free Wi-Fi service faces challenges, with guests reporting unreliable connections and slow speeds, indicating a need for better consistency and reliability. Parking facilities are ample, though situated at the base of a steep hill, which may require careful navigation, with suggestions for improved lighting for safety. Overall, the Quality Inn and Conference Center provides a satisfactory stay with areas that could benefit from enhancements to deliver a more balanced quality experience. Show more
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Categories
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Room - Non-SmokingThis double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis family room has a tea and coffee maker, a seating area and a TV. The unit has 2 beds.
King Room - Accessible/Non-SmokingThis double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.
Guest Reviews
6.1
Rated
Location
The Quality Inn and Conference Center boasts a convenient location that is frequently highlighted by its guests as one of its greatest assets. Situated right off the major Interstate 70, the hotel provides easy access for travelers, making it an ideal stopover for those on road trips or just passing through. The proximity to the highway also places it near a variety of dining options, shopping centers, and local attractions, adding to its appeal for those who wish to explore the area or simply grab a quick bite.
Guests often appreciate that the hotel is strategically placed, offering a safe environment close to necessary amenities such as restaurants, gas stations, and even a Toyota dealership. The ample parking and ease of finding the location make it even more traveler-friendly. Its position on the border of Ohio and Indiana and its accessibility make it a hub for both convenience and comfort, appealing to a wide range of visitors. Overall, the strategic and convenient location of the hotel is a notable highlight for guests seeking practicality during their travels.
Breakfast
At the Quality Inn and Conference Center, the breakfast experience garnered mixed reviews. Many guests appreciated the availability of hot breakfast items like mini waffles and fresh tangerines, citing them as a delightful start to the day. Some found the spread to be more than they expected for a complimentary breakfast, mentioning that it included basics like cereal, muffins, and coffee, with a selection notably better than some higher-end hotels. Positive feedback highlighted the breakfast as good or very good, with some guests appreciating its availability as early as 6:00 am.
However, a significant number of reviews pointed out the limited nature of the offerings. Many guests expressed a desire for more variety, particularly in terms of protein options, noting that the breakfast leaned heavily towards carbohydrates like waffles and muffins. There were also comments on the lack of choices for dietary needs such as diabetic options, as well as a call for fresher or more substantial options like eggs and meat. While the breakfast was considered acceptable by some, recurring critiques included the limited selection, quality described as substandard or lacking, and the need for improvement in coffee quality. Overall, the breakfast was seen as a basic offering that could satisfy some but left others wanting more variety and nutritional balance.
Rooms
The Quality Inn and Conference Center receives mixed reviews regarding its rooms, but there are several highlights worth noting for travelers. Guests frequently praise the cleanliness of the rooms, with many describing them as spacious and comfortable. The beds, in particular, are often mentioned for their comfort, contributing to a restful sleep. The hotel seems to offer good value for its price, with several reviews highlighting the room cost as reasonable.
Despite these positive aspects, some areas may require attention. Multiple guests noted that parts of the hotel, such as hallways, appear run down and could benefit from remodeling. There were mentions of unpleasant odors, whether from smoke or cleaning chemicals, which could detract from the overall experience. Additionally, issues such as outdated facilities and occasional maintenance problems, like broken fixtures or uncomfortable environmental conditions, were reported.
Overall, while the hotel appears to provide clean and comfortable accommodations at a good price, improvements in specific areas could enhance the stay for future guests.
Beds
The beds at the Quality Inn and Conference Center receive considerable praise from guests for their comfort and cleanliness. Many reviews highlight that the beds are not just comfortable but super comfortable, making for a restful stay. Guests appreciated the variety in pillow options and remarked on the overall cleanliness of the bedding. While a few found the beds a bit firm or too high for personal preference, the majority celebrated the plush and cozy nature of the mattresses. A king-sized bed, in particular, was noted for its ample space and comfort, contributing to an ideal sleep environment.
Cleanliness
The Quality Inn and Conference Center presents a contrasting picture when it comes to cleanliness, as evidenced by recent guest reviews. On the positive side, many guests have praised the hotel for its clean rooms, comfortable beds, and friendly staff. The property is often described as generally clean and well-maintained, with the team frequently seen cleaning and disinfecting common areas. Some reviewers specifically mention the cleanliness of the spacious rooms, along with well-made beds and a pleasant lack of odors. The efforts to maintain a presentable facade with all necessary amenities available add to the convenience of staying at the hotel.
However, the experiences are not unanimously positive. Several reviews highlight significant cleanliness issues, with mentions of outdated and dirty bathrooms, stained or unclean bedding, and various unpleasant odors throughout the facility. The hotel's overall condition appears run down, with evident need for updates and repairs, including carpets and furnishings that are past their prime. Mold, hair, and grime in bathrooms, combined with occasional lapses in housekeeping, detract from the otherwise positive notes on the hotel's cleanliness efforts. Despite friendly staff and some clean areas, the balance between comfort and cleanliness remains an area ripe for improvement.
Staff
The Quality Inn and Conference Center garners mixed reviews regarding its staff, with a predominant emphasis on friendliness and helpfulness. Many guests have shared positive experiences, highlighting the cordial and accommodating nature of the employees. Staff members such as Loretta in the breakfast area and Kay have been praised for their exceptional service, making guests feel welcome and ensuring a pleasant stay. Both nighttime and morning personnel have been described as cheerful, with specific mentions of Everton, the night manager, who was noted for his professionalism.
However, the reviews also reveal instances of unprofessional behavior, where certain staff members were perceived as dismissive, indifferent, or rude. Issues such as inattentiveness at the front desk, unavailability of staff at needed times, and inappropriate interactions have been pointed out by some guests. Despite these concerns, the overall impression of the staff leans towards a positive experience, with many guests appreciating their efforts in creating a comfortable and enjoyable atmosphere.
Wi-Fi
The Wi-Fi experience at the Quality Inn and Conference Center has several critical areas for improvement. Guests report that the Wi-Fi is often unreliable, with some noting it was non-existent in the rooms. Internet outages lasted for extended periods, sometimes with both internet and cable TV being unavailable. A weak and slow signal made it difficult to download apps or attachments, leading to inconvenience during their stay. Consistency and reliability in Wi-Fi service remain a challenge that the hotel currently needs to address.
Pool
The Quality Inn and Conference Center seems to offer a mixed experience for travelers, especially when it comes to the pool facilities. Amidst numerous reports of the pool being closed due to various reasons such as maintenance, repairs, and other issues, there are mentions of positive experiences when the pool was operational. Some guests have enjoyed the pool, particularly highlighting that kids had fun at a well-equipped fitness center. However, the inconsistency in pool availability has been a point of disappointment, with some expecting it as a highlight feature during their stay. This suggests checking the current status of the amenities before booking if the pool is a significant factor in your travel plans.
Parking
The Quality Inn and Conference Center offers a generous parking area that provides ample free spaces, making it convenient for guests who drive. The hotel also features a covered area for registration, adding to the overall ease of arrival. Additionally, it provides carts to assist in transporting belongings to rooms, which is a thoughtful touch for travelers. However, guests should be aware that the parking is situated at the bottom of a steep hill and may require a bit of navigation for easy access. Increased lighting in the parking area could enhance safety, especially around the front and sides of the building. While there are plenty of choices for food nearby, ensuring accessibility for all, including handicapped individuals, would be a notable improvement.
3 Star
The Quality Inn and Conference Center offers a balanced mix of experiences for its guests. Those who prioritize value will find it to be a great bang for their buck, providing an affordable option for travelers. While the ratings are varied, some guests have had positive experiences, awarding the hotel high marks for certain aspects. However, it's important to note that the breakfast offering has been criticized by some guests, indicating room for improvement in that area. Overall, the Quality Inn and Conference Center delivers a satisfactory stay with areas that could be enhanced for a more consistent quality experience.
Yes, Quality Inn and Conference Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Quality Inn and Conference Center.
Yes, Quality Inn and Conference Center welcomes dogs.
Yes, parking facilities are available at Quality Inn and Conference Center.