River Rock Casino Hotel
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Summary of reviewsRiver Rock Casino Hotel is a highly praised destination, particularly noted for its strategic location and accommodating amenities. Situated adjacent to the SkyTrain, the hotel provides effortless access to the airport, downtown Vancouver and key attractions such as the Richmond night market and shopping areas. Its proximity to these transport links makes it an excellent choice for travelers, especially those utilizing YVR airport.
The hotel features a range of modern and spacious rooms, frequently highlighted for their cleanliness and comfort. The beds are mostly lauded for offering a restful night’s sleep, although there are occasional mentions of overly soft mattresses or lumpy pillows. Despite these minor issues, the overall room quality and amenities contribute significantly to a positive guest experience.
In addition to the well-appointed rooms, the hotel's pool area garners positive feedback, described as clean, fun and especially suited for children with its small waterslide. Although the pool can become crowded during peak times and occasionally lacks towels, it remains a delightful feature for families.
The breakfast offerings at River Rock Casino Hotel receive mixed reviews. While some guests enjoy the quick room service and quality of food, others call for a more varied menu, particularly for families with children. The on-site restaurant breakfast options are sometimes seen as limited and occasionally overpriced.
Cleanliness is a strong point for the hotel with many guests noting the immaculate condition of rooms and public areas. Although there are sporadic complaints about specific cleanliness issues, the majority of reviews emphasize a well-maintained and inviting environment.
One of the standout features of River Rock Casino Hotel is its exceptional staff. Guests frequently commend the friendly, helpful and accommodating nature of the team, including the valet and bell hop services. Individual staff members, often recognized by name, are appreciated for their dedication and attentiveness. Despite a few isolated incidents of less-than-ideal interactions at the front desk, the overall impression of the service remains highly positive.
Parking at the hotel is generally viewed favorably, especially because of its affordability with public parking costing only $3 for 24 hours. However, the parking garage’s distance from the hotel might be inconvenient for some guests, particularly those with children or heavy luggage.
The casino, adjacent to the hotel, adds to the entertainment options available to guests. It is noted as a convenient and enjoyable feature, enhancing the overall appeal of the property. While some guests have pointed out issues with the casino's payout and currency exchange, many find it a fun addition to their stay.
Lastly, the hotel's free Wi-Fi service appears to be a weak point with numerous guests reporting slow and unreliable internet connections, particularly in the rooms. Despite these challenges with the Wi-Fi, the hotel’s overall amenities and service quality make it a strong choice for both leisure and transit travelers.
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The hotel features a range of modern and spacious rooms, frequently highlighted for their cleanliness and comfort. The beds are mostly lauded for offering a restful night’s sleep, although there are occasional mentions of overly soft mattresses or lumpy pillows. Despite these minor issues, the overall room quality and amenities contribute significantly to a positive guest experience.
In addition to the well-appointed rooms, the hotel's pool area garners positive feedback, described as clean, fun and especially suited for children with its small waterslide. Although the pool can become crowded during peak times and occasionally lacks towels, it remains a delightful feature for families.
The breakfast offerings at River Rock Casino Hotel receive mixed reviews. While some guests enjoy the quick room service and quality of food, others call for a more varied menu, particularly for families with children. The on-site restaurant breakfast options are sometimes seen as limited and occasionally overpriced.
Cleanliness is a strong point for the hotel with many guests noting the immaculate condition of rooms and public areas. Although there are sporadic complaints about specific cleanliness issues, the majority of reviews emphasize a well-maintained and inviting environment.
One of the standout features of River Rock Casino Hotel is its exceptional staff. Guests frequently commend the friendly, helpful and accommodating nature of the team, including the valet and bell hop services. Individual staff members, often recognized by name, are appreciated for their dedication and attentiveness. Despite a few isolated incidents of less-than-ideal interactions at the front desk, the overall impression of the service remains highly positive.
Parking at the hotel is generally viewed favorably, especially because of its affordability with public parking costing only $3 for 24 hours. However, the parking garage’s distance from the hotel might be inconvenient for some guests, particularly those with children or heavy luggage.
The casino, adjacent to the hotel, adds to the entertainment options available to guests. It is noted as a convenient and enjoyable feature, enhancing the overall appeal of the property. While some guests have pointed out issues with the casino's payout and currency exchange, many find it a fun addition to their stay.
Lastly, the hotel's free Wi-Fi service appears to be a weak point with numerous guests reporting slow and unreliable internet connections, particularly in the rooms. Despite these challenges with the Wi-Fi, the hotel’s overall amenities and service quality make it a strong choice for both leisure and transit travelers.
Hotel near Golf Courses
This vibrant resort is located 6.4 km from Mayfair Lakes Golf and Country Club, a notable course in Richmond. It provides a comprehensive leisure experience with good access to local golf facilities.
Hotel for Honeymoon
This luxury resort offers a full-service spa with couples treatment rooms, multiple dining options including fine dining, an indoor pool, hot tub, and live entertainment. Rooms are described as contemporary and luxurious, providing a comprehensive getaway experience.
Casino Hotel
Located in Richmond, BC, it is the largest casino in British Columbia and a AAA Four-Diamond resort. Offers a marina, theatre, fine dining, and luxurious accommodations, providing a comprehensive entertainment and relaxation experience.
Hotel with Spa
The River Rock Casino Hotel features Absolute Spa, a full-service spa with access to the hotel swimming pool, secure lockers, and a relaxation lounge. It provides a range of treatments for relaxation and self-care.
Family Friendly Hotel
Located in Richmond, this hotel offers family-friendly amenities including an indoor pool and easy access to entertainment. The hotel is connected to a casino, but also provides family-friendly dining options and is close to public transportation.
Dog Friendly Hotel
This hotel welcomes pets and offers a variety of amenities including a casino and multiple dining options. The hotel offers entertainment and convenience for guests traveling with their dogs.
Hotel with Swimming Pool
This hotel features an exciting pool area combined with casino entertainment. The pool is a great place to relax and unwind, enhancing the overall experience.
Indoor Pool
Hotel with Free Wi-Fi
Located in Vancouver, the River Rock Casino Hotel offers reliable Wi-Fi, allowing guests to stay connected while enjoying the hotel's entertainment and dining options. The hotel balances entertainment with connectivity.
Business Hotel
While primarily a casino hotel, it often includes amenities suitable for business travelers, although specific details are unavailable in the provided data.
Hotel with Parking
Features ample parking space. Offers complimentary parking for hotel guests. The location is convenient for accessing the casino and entertainment facilities.
EV charging stations
Accessible Hotel
This hotel is the first casino in Canada to achieve Rick Hansen Foundation Accessibility Certification, indicating a high level of accessibility for people with hearing, vision, and mobility disabilities. It features accessible parking, ramps, widened doorways, roll-in showers, and visual fire alarms.
4-Star Hotel
River Rock Casino Hotel provides an enjoyable experience for both adults and kids with its casino and indoor swimming pool with slides. It offers convenient access to the Canada Line for airport transportation.
Hotel with Indoor Pool
The indoor pool at this hotel is a major draw, featuring a waterslide, a hot tub, and a dedicated children's pool. These amenities cater to both leisure and family-oriented guests seeking diverse aquatic entertainment.
Hotel with EV Charging Stations
Luxury Hotel
Romantic Hotel
Hotel with Gym
Guest Reviews
River Rock Casino Hotel boasts an exceptionally convenient location, making it an excellent choice for travelers. Situated adjacent to the SkyTrain, it provides effortless access to the airport, downtown Vancouver and various key destinations like the Richmond night market, shopping areas and Aberdeen. The hotel's proximity to public transport means that guests can reach Waterfront Station in just 25 minutes, making the commute quite manageable.
The geographical positioning of the hotel is particularly beneficial for those flying in and out of YVR, as it offers quick, direct transit connections. It's perfect for guests looking for a comfortable stay after a long flight or before an early departure.
Aside from its stellar location, the hotel is also well-appointed with notable amenities such as an excellent pool and casino, adding to the overall guest experience. The building design and layout enhance convenience and accessibility, ensuring a pleasant stay for all visitors.
Whether you're in town for a short trip or an extended stay, the River Rock Casino Hotel's location stands out for its ease of access, proximity to essential transport links and its surrounding attractions.
River Rock Casino Hotel offers convenient on-site breakfast options, although experiences vary. Some guests find the breakfast good and tasty, praising the quick room service and great service at the restaurant. However, others feel the breakfast options are limited, especially for families with children. There are concerns about the small breakfast menu and the lack of variety. The breakfast at Curve restaurant is noted as an area for improvement. Some guests mention the breakfast being cold or overpriced for what it is. Overall, while the convenience and quality of some breakfast experiences at River Rock Casino Hotel are appreciated, there is room for enhancement in variety and consistency.
The River Rock Casino Hotel offers rooms that stand out for their spacious and comfortable accommodations. Many guests complimented the cleanliness and modernity of the rooms. The beds were frequently noted as being particularly comfortable, ensuring a good night's sleep. Bathrooms also received high marks for their size and cleanliness.
Guests appreciated the well-appointed suites and the amenities provided, including toiletries and room service. The hotel's proximity to the airport and a large outlet mall was another highlight. Despite a few isolated incidents of subpar cleanliness, overall, the rooms surpassed expectations in terms of comfort, size and amenities. Noise-sensitive guests also praised the soundproofing and staff responsiveness to special requests.
However, accessing the casino, pool and fitness center requires crossing a sky bridge, which might be a minor inconvenience. Public parking is conveniently affordable and the hotel offers a small casino for evening entertainment.
Travelers have shared a mix of feedback on the beds at River Rock Casino Hotel. The majority of guests highlighted the comfort of the beds, frequently describing them as very comfortable, cozy and even the best. Many found the beds to be incredibly comfortable and appreciated the spacious rooms and convenient location. Some guests, however, mentioned issues such as lumpy pillows and mattresses that were a bit too soft. A few reviews cited instances where the beds were less than satisfactory, including specific complaints about an uncomfortable sofa bed. Overall, while most guests had a positive experience with the bed comfort, there are occasional concerns about mattress softness and pillow size.
River Rock Casino Hotel is frequently praised for its overall cleanliness and comfortable accommodations. Guests consistently highlight the cleanliness of the rooms and public areas with many describing their rooms as clean, tidy and well-maintained. Ample clean linen and basic toiletries, including hot water, are often noted as readily provided. Several reviews commend the hotel's clean and modern ambiance, along with the convenience of its amenities and proximity to transportation such as the skytrain and the airport.
Most guests report a pleasant stay, emphasizing the cleanliness of the premises and the comfort of their rooms. Positive remarks often include the spaciousness and modernity of the rooms, as well as the overall upkeep of the property. However, some reviews indicate occasional lapses in cleanliness with issues such as dirty carpets, an unpleasant smell in certain areas and infrequent cleaning services every three days. A few guests mention specific instances of poor housekeeping, including uncleaned bathrooms and stained furniture.
Despite these occasional concerns, the general consensus is that the River Rock Casino Hotel provides a clean and comfortable environment, making it a favorable choice for travelers.
River Rock Casino Hotel boasts a widely acknowledged reputation for its exceptional staff with numerous guests highlighting the friendly, helpful and accommodating nature of the team. From the front desk to the valet service, the staff members are often praised for their pleasant and efficient service, ensuring that visitors feel welcomed and comfortable during their stay. Guests rave about the attentive and kind nature of the employees, who go out of their way to assist even when communication barriers are present.
Valet and bell hop services receive specific accolades for their well-mannered and excellent service. Guests appreciate the friendly and effective service, underscoring a seamless and enjoyable experience. The hotel staff seem genuinely happy in their roles, contributing to a positive atmosphere that enhances the overall guest experience.
However, there are occasional mentions of less-than-ideal interactions at the front desk with some guests reporting a lack of warmth or efficiency. Despite these isolated incidents, the overwhelming majority of reviews paint a picture of a dedicated and friendly team committed to providing top-notch service.
Special mentions for individuals like Sasha and Isaac, who have gone above and beyond in their service, further illustrate the high regard in which guests hold the staff. Overall, River Rock Casino Hotel is commended for its excellent customer service, which significantly enhances the appeal of this well-located and well-equipped destination.
Many guests have expressed dissatisfaction with the wifi at River Rock Casino Hotel. The prevailing opinion is that the internet connection tends to be slow and unreliable, causing significant inconvenience. Several noted that the wifi in the rooms was particularly poor with frequent disconnections and difficulties with streaming and teleconferencing. Some reported that the internet did not work at all in their rooms and assistance from the front desk was not readily available. Despite a few mentions of good internet, the overall feedback indicates that guests often face challenges with the hotel's wifi service.
River Rock Casino Hotel offers a range of enjoyable pool facilities that have received positive feedback from guests. The pool area is described as clean, fun and beautiful, featuring both a hot tub and a small waterslide which are particularly enjoyable for children. The swimming pool itself has been highlighted as excellent, amazing and fantastic for kids with the added thrill of a water slide. Guests appreciated the fun and beautiful facilities, noting both the lovely pool/hot tub area and the great views. However, some reviews mentioned occasional issues such as the pool being closed for maintenance, a lack of towels, cold water and crowded conditions at peak times. Overall, the pool is largely praised as a great asset to the hotel, providing enjoyment for both kids and adults alike.
The parking situation at River Rock Casino Hotel has received mixed feedback from guests. While guests appreciate the availability of free parking and the convenient valet service, there are some concerns. The complimentary parking garage is described as very large and convenient, yet it is noted that the parking area can be far from the hotel building, making it somewhat cumbersome, especially when traveling with children or handling luggage. Despite these inconveniences, the parking is inexpensive and the location is good. Public parking costs only $3 for 24 hours, which is another affordable option. Overall, the parking options are praised for being free and accessible, though the distance from the hotel remains a drawback for some visitors.
River Rock Casino Hotel offers a mix of experiences for families with children. The hotel is considered great for kids and provides enjoyable activities such as a pool area that features a water slide, a definite hit among younger visitors. However, some amenities can be limiting, as the dining options are restricted due to several restaurants being within the casino and thus inaccessible to families. Additionally, the buffet operates only from Friday to Sunday, which might restrict meal variety for longer stays. Despite these challenges, the overall ambiance and the excitement of seeing various planes contribute to the hotel's appeal for family stays. The location is also favorable, making it a good option for families looking for a fun getaway.
The casino at River Rock Casino Hotel offers convenient evening entertainment with its location adjacent to the hotel. Guests appreciate the proximity to the hotel and find the casino entertaining and enjoyable. Some guests are particularly drawn to the hotel because of the casino. The presence of amenities like Starbucks in the lobby adds to the convenience. However, a few guests have noted issues with the casino's payout and the lack of currency exchange for American money.
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Location
The geographical positioning of the hotel is particularly beneficial for those flying in and out of YVR, as it offers quick, direct transit connections. It's perfect for guests looking for a comfortable stay after a long flight or before an early departure.
Aside from its stellar location, the hotel is also well-appointed with notable amenities such as an excellent pool and casino, adding to the overall guest experience. The building design and layout enhance convenience and accessibility, ensuring a pleasant stay for all visitors.
Whether you're in town for a short trip or an extended stay, the River Rock Casino Hotel's location stands out for its ease of access, proximity to essential transport links and its surrounding attractions.
Breakfast
Rooms
Guests appreciated the well-appointed suites and the amenities provided, including toiletries and room service. The hotel's proximity to the airport and a large outlet mall was another highlight. Despite a few isolated incidents of subpar cleanliness, overall, the rooms surpassed expectations in terms of comfort, size and amenities. Noise-sensitive guests also praised the soundproofing and staff responsiveness to special requests.
However, accessing the casino, pool and fitness center requires crossing a sky bridge, which might be a minor inconvenience. Public parking is conveniently affordable and the hotel offers a small casino for evening entertainment.
Beds
Cleanliness
Most guests report a pleasant stay, emphasizing the cleanliness of the premises and the comfort of their rooms. Positive remarks often include the spaciousness and modernity of the rooms, as well as the overall upkeep of the property. However, some reviews indicate occasional lapses in cleanliness with issues such as dirty carpets, an unpleasant smell in certain areas and infrequent cleaning services every three days. A few guests mention specific instances of poor housekeeping, including uncleaned bathrooms and stained furniture.
Despite these occasional concerns, the general consensus is that the River Rock Casino Hotel provides a clean and comfortable environment, making it a favorable choice for travelers.
Staff
Valet and bell hop services receive specific accolades for their well-mannered and excellent service. Guests appreciate the friendly and effective service, underscoring a seamless and enjoyable experience. The hotel staff seem genuinely happy in their roles, contributing to a positive atmosphere that enhances the overall guest experience.
However, there are occasional mentions of less-than-ideal interactions at the front desk with some guests reporting a lack of warmth or efficiency. Despite these isolated incidents, the overwhelming majority of reviews paint a picture of a dedicated and friendly team committed to providing top-notch service.
Special mentions for individuals like Sasha and Isaac, who have gone above and beyond in their service, further illustrate the high regard in which guests hold the staff. Overall, River Rock Casino Hotel is commended for its excellent customer service, which significantly enhances the appeal of this well-located and well-equipped destination.
Wi-Fi
Pool
Parking
Family
Casino
Yes, River Rock Casino Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at River Rock Casino Hotel.
Yes, River Rock Casino Hotel welcomes dogs.
Yes, parking facilities are available at River Rock Casino Hotel.
Yes, River Rock Casino Hotel has a gym.
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