Comfort Inn

Rimouski 48.43868700, -68.55320700 , 455 Boul. St - Germain Ouest (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsComfort Inn Rimouski is a well-situated hotel lauded for its prime location near shops, restaurants and important amenities. Its proximity to downtown Rimouski, less than 2 km away and easy access from Highway 132 makes it a convenient stopover for travelers heading to or returning from Gaspésie. The hotel enjoys a quiet and clean environment with easy access to local attractions like Bic National Park, Pointe aux Pères and nearby bike paths leading to the Rimouski and St. Lawrence Rivers. Guests frequently commend the hotel for its strategic positioning and excellent value for money.

Regarding breakfast, it offers a mixed but generally positive experience. Guests appreciate the delicious and varied options, such as eggs, sausages and waffles, which come included in the room rate. The breakfast service is efficient and the area is well-maintained, adding to guest satisfaction. However, some visitors find the offerings limited and the breakfast room overcrowded at times.

The rooms at Comfort Inn Rimouski are clean and comfortable, featuring amenities like microwaves, fridges and Netflix access. While the décor might be considered outdated by some, the overall cleanliness and comfort of the beds are highlighted as positive points. Minor inconveniences, such as smaller room sizes and occasional musty smells, don't seem to overshadow the generally positive experience for most guests.

Cleanliness stands out at the Comfort Inn Rimouski with many guests noting the spotless conditions of both rooms and bathrooms. This high housekeeping standard contributes significantly to the overall comfort and satisfaction of the stay.

The staff at Comfort Inn Rimouski are frequently praised for their friendliness and courteous nature. Guests appreciate the warm and professional reception, as well as the efficient and welcoming breakfast service. Although there have been occasional lapses, the general sentiment towards the staff is overwhelmingly positive.

Wi-Fi performance receives mixed reviews with some guests finding it satisfactory, while others report slow speeds and connectivity issues. Parking also presents mixed experiences; the convenience of accessible parking areas is noted, but issues arise from limited space and poor organization, which can be problematic during busy periods or for electric vehicle users.

Most guests find the beds comfortable, contributing to a restful sleep experience; however, there are occasional complaints about the hardness or softness of the mattresses and the less favorable comfort of sofa beds.

As a three-star hotel, Comfort Inn Rimouski provides adequate service with some guests feeling the facilities are outdated and the rooms smaller than expected. Despite these issues, the hotel remains a reliable and comfortable option.

Accessibility is somewhat limited due to the lack of an elevator, posing challenges for guests with disabilities or those carrying multiple pieces of luggage. Pet-friendly accommodations are offered with the hotel welcoming dogs and other pets, although this creates some disturbances and issues related to cleanliness.

Overall, Comfort Inn Rimouski offers a clean, comfortable stay with a friendly atmosphere and excellent location, making it an appealing choice for travelers despite some areas needing improvement.
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Inn with Parking
This hotel offers free parking for cars, RVs, buses, and trucks. It provides complimentary hot breakfast and free WiFi, enhancing the overall convenience for guests with vehicles.

EV charging stations  


Inn with EV Charging Stations

Dog Friendly Inn

Accessible Inn

3-Star Inn

Room Types
Standard Queen Room with Sofa Bed - Second Floor Offering a free WiFi and cable TV, this room is located on 2nd floor. It includes a free hot breakfast.

King Room - Non-Smoking The unit has 2 beds.

King Room - Non-Smoking The unit offers 2 beds.

Queen Room with Two Queen Beds - Non-Smoking The unit has 2 beds.

Queen Room with Two Queen Beds - Non-Smoking The unit offers 2 beds.

About Comfort Inn
License: 024835
Guest Reviews
7.7
Good
Location
Comfort Inn Rimouski enjoys a prime location that resonates well with its guests, offering close proximity to shops, restaurants and essential amenities. The hotel's strategic position less than 2 km from downtown makes it an appealing choice for visitors keen on exploring the city center and nearby attractions such as Bic National Park. Guests appreciate the ease of access from Highway 132, noting it as a convenient stopover during their travels, especially when returning from Gaspésie.

The hotel is frequently mentioned for its quiet and clean environment, which adds to its charm. It boasts convenient access to the city center and local attractions, including the bike path leading to the Rimouski River and the great St. Lawrence River. The location is also favorable for those keen on visiting the Pointe aux Pères, which is a short drive away.

In addition to location, the Comfort Inn Rimouski is described as offering excellent value for money. Guests frequently commend the courteous and welcoming staff with specific mentions of good service during breakfast. Although no views are highlighted, the central placement near essential services and a large parking lot adds to the convenience. Overall, its geographical positioning makes it an excellent base for city visits and excursions alike.

Breakfast
Comfort Inn Rimouski offers a mixed breakfast experience, predominantly highlighting positive aspects but with room for improvement. Guests frequently commend the breakfast for being delicious and varied, featuring choices like eggs, sausages and waffles and appreciating its inclusion in the room rate—a distinct advantage given many hotels no longer offer this benefit. The breakfast buffet, described as very good and hearty, aligns well with the hotel's affordable pricing. Reviewers frequently praise the service and cleanliness of the breakfast area, noting a thoughtful continental setup that satisfies most.

However, some guests find the breakfast offerings too minimal and lacking in variety with specific shortcomings like limited fruit and protein options. The breakfast room itself often receives criticism for being too small to accommodate all guests comfortably, leading to overcrowded spaces. There's a recurring issue of items running out quickly, which can be disappointing for those arriving later. Additionally, the presentation and quality of hot items like eggs and sausages are sometimes deemed below expectations.

Overall, while many find the breakfast at Comfort Inn Rimouski to be a pleasant and satisfying start to their day, there are opportunities for the hotel to enhance the experience, particularly by expanding variety and improving the organization and capacity of the breakfast area.

Rooms
Comfort Inn Rimouski offers rooms that are frequently praised for their cleanliness and comfort. Many guests appreciate the spaciousness and well-equipped nature of the rooms, highlighting amenities such as microwaves, fridges and even the availability of Netflix. The cleanliness of both the rooms and bathrooms is a common compliment and the beds are generally found to be comfortable.

However, some rooms are noted for being on the smaller side with occasional issues such as musty smells or noise from ventilation. The decor is described as outdated by a few guests with brown carpets and a lack of charm being points of criticism. The rooms are also equipped with essentials and there is mention of thoughtful touches like an extra box of tissues and pleasant-smelling soaps and creams.

While some guests have encountered minor inconveniences such as insufficient seating or a hard mattress, the overall impression is that the rooms are functional and meet basic needs well. The hotel’s accommodating approach, offering rooms suitable for wheelchairs and ensuring room readiness, also stands out positively.

Despite some drawbacks like noise, minor maintenance issues and occasional unpleasant odors, Comfort Inn Rimouski provides a generally comfortable and clean option for travelers, particularly those looking for a straightforward, no-frills stay.

Beds
Nestled in Rimouski, the Comfort Inn stands out for its beds, which are generally praised for their comfort. Guests consistently highlight the comfortable nature of the bedding and mattresses, often noting the softness and quality of the sheets. Many found their sleep experience to be restful and appreciated the clean and well-maintained bedding. Additionally, the rooms themselves are often described as spacious, adding to the overall comfort.

However, not all feedback about the beds is glowing. A few guests mentioned issues with bed comfort, describing some mattresses as too hard or overly soft and others pointing out that certain beds felt worn out. The sofa beds, in particular, received less favorable comments regarding their comfort.

Despite these occasional drawbacks, most guests seemed satisfied with the bed quality, which contributes to the Comfort Inn Rimouski's reputation for providing a cozy and restful stay.

Cleanliness
Comfort Inn Rimouski has received consistently positive feedback concerning the cleanliness of the establishment. Guests frequently mention that the hotel and its rooms are very clean with multiple reviews highlighting the spotless conditions of both the bedrooms and bathrooms. Many found the bedding to be particularly crisp and fresh, adding to the overall comfort of their stay. The staff's dedication to maintaining high housekeeping standards is noted and appreciated by visitors.

Although the hotel is praised for its cleanliness, some guests pointed out issues with a smelly, run-down carpet and occasional moldy smells from vents, indicating areas that could benefit from maintenance. Despite these minor drawbacks, the overall impression remains positive with many guests reassured by the establishment's focus on cleanliness, considering it good value for money.

Comfort Inn Rimouski seems to deliver a clean and comfortable experience, making it a reliable choice for travelers prioritizing hygiene during their stay.

Staff
Nestled in Rimouski, Comfort Inn delivers a warm and welcoming atmosphere, notably driven by their exceptional staff. Overall, guests frequently highlighted the friendliness and courteous nature of the hotel employees, making their visit pleasant and inviting. From the moment of arrival, the reception staff greeted guests with smiles and were described as polite, professional and readily available to assist with any needs.

Additionally, the breakfast service received commendations for being not only efficient but also welcoming with a special note on the cheerful demeanor of the breakfast staff. Guests particularly appreciated the prompt and courteous services at the front desk with many highlighting the warm and interactive approach of the team.

Despite a few hiccups such as occasional discrepancies in provided information and lapses in housekeeping, the prevailing sentiment towards the staff remains overwhelmingly positive. The combination of hard work, kindness and attentiveness by the Comfort Inn Rimouski team ensures a comfortable and hospitable stay for travelers, evidenced by the recurring praise on their exceptional service.

Wi-Fi
The wifi experience at Comfort Inn Rimouski has received mixed feedback from guests. On the positive side, some guests found that the wifi works quite well and had no issues with the service, describing it as good and fine. However, there were several mentions of poor wifi quality and service being slow. Some guests experienced difficulties with internet connectivity, reporting that the internet could be better and faster with instances of the service not working or disconnecting randomly. The inconsistency in wifi performance suggests that while some guests may not encounter problems, others might face challenges with internet access.

Parking
Comfort Inn Rimouski provides mixed experiences regarding its parking facilities. The notable positive aspects include the accessibility of parking areas and the convenience of having parking spaces directly behind some rooms. Unfortunately, several issues detract from the overall experience. Many guests found the parking area insufficient—both in terms of size and organization—resulting in a lack of available spaces during busy periods. The compact parking layout with tightly spaced slots adds to the congestion, making maneuverability challenging. Furthermore, parking for electric vehicles often gets occupied by non-electric cars, causing inconvenience for those in need. Seasonal concerns, such as uncleared snow, heighten safety risks around the parking zones and hotel entrance. Overall, while parking accessibility is a plus, the limited and poorly organized space poses significant challenges for guests.

3 Star
Comfort Inn Rimouski is a three-star hotel that offers satisfactory but not exceptional service. Some guests find the facilities and decor to be outdated and a bit dusty. The rooms, while generally adequate, have been noted to be small and not always equipped with actual queen-size beds.

The value for money is another concern with several guests feeling that the hotel is much too expensive for the quality offered. Due to the ongoing COVID-19 situation, the dining experience and breakfast services have faced some operational challenges, leading to longer waiting times and a less ideal dining setup.

Overall, the hotel is correctly rated at three stars, providing a basic level of comfort but requiring updates and adjustments to better match its pricing and meet guests' expectations.

Accessible
Comfort Inn Rimouski provides good customer service and has a handy, easily accessible location. However, guests with disabilities may experience challenges since there is no elevator, making the second floor difficult to reach. While the access to some rooms is very accessible, overall accessibility might be limited, especially for those needing to carry multiple pieces of luggage or traveling with a young family.

Dog Friendly
Comfort Inn Rimouski offers pet-friendly accommodations where dogs and other pets are warmly welcomed. Guests appreciate the friendly staff and clean bed conditions, making for an enjoyable stay despite the pet-friendly nature of the hotel. However, some guests reported disturbances from dogs barking early in the morning, as well as evidence of dog hair on the carpet and occasional dog smells. Although the hotel accepts animals, the presence of pets has caused some issues that suggest a need for stricter rules or better management.


No, Comfort Inn doesn't have any pool.

No, a spa isn't available at Comfort Inn.

Yes, Comfort Inn welcomes dogs.

Yes, parking facilities are available at Comfort Inn.

No, Comfort Inn doesn't have a gym.

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