Swan Rio Grande
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Summary of reviewsThe Swan Rio Grande is widely praised for its excellent location, which provides stunning views of Lagoa dos Patos and easy access to tourist attractions, the city center and the Costanera Promenade. This prime spot balances convenience with tranquility, complementing the modern facilities and cleanliness. The hotel accommodates guests' needs well, whether they are traveling for business or leisure, thanks to its comfortable rooms, modern amenities and efficient staff.
Guests enjoy a variety of amenities at Swan Rio Grande, including a highly rated breakfast. Descriptions of the breakfast highlight its friendliness, good variety, abundant options and excellent coffee. Despite some minor critiques, the breakfast experience is largely seen as a highlight. Dinner reviews are more mixed with commendations for the clean restaurant and attentive staff, but suggestions for a broader menu and better food quality.
The rooms are noted for their cleanliness, comfort and spaciousness. Modern and well-kept, they offer beautiful views, especially those overlooking the sea. While minor issues like old air conditioning units and insufficient blackout curtains are noted, the rooms generally meet or exceed guest expectations.
Guest reviews consistently recognize the hotel's high standard of cleanliness across the entire property, including spotless rooms and bathrooms. This cleanliness is coupled with exceptional service from the staff, who are described as friendly, attentive and professional, significantly enhancing the overall guest experience.
The Wi-Fi service at the hotel, while satisfactory for many, has room for improvement to ensure consistent and reliable connectivity. Similarly, parking options, though available and described as quick and efficient, face critiques for being limited and occasionally disorganized.
For families, Swan Rio Grande shines as a family-friendly destination, offering spacious rooms and activities well-suited for children. Despite minor issues with some amenities, the hotel’s proximity to the ferry and suitable layout for families make it a favored choice.
The beds at the hotel receive high marks for their comfort, contributing to a restful stay. While some sofa beds are noted as less comfortable, the overall satisfaction with the beds is strong.
Swan Rio Grande meets the expectations of its three-star rating, delivering good value for money and providing a comfortable experience consistent with this category. It is also well-regarded by business travelers for its modern facilities and reliable Wi-Fi, making it a sensible option for professional stays. Overall, the hotel stands out for its excellent location, cleanliness, comfort and attentive service, making it a prominent choice for travelers visiting Rio Grande.
Categories
Guests enjoy a variety of amenities at Swan Rio Grande, including a highly rated breakfast. Descriptions of the breakfast highlight its friendliness, good variety, abundant options and excellent coffee. Despite some minor critiques, the breakfast experience is largely seen as a highlight. Dinner reviews are more mixed with commendations for the clean restaurant and attentive staff, but suggestions for a broader menu and better food quality.
The rooms are noted for their cleanliness, comfort and spaciousness. Modern and well-kept, they offer beautiful views, especially those overlooking the sea. While minor issues like old air conditioning units and insufficient blackout curtains are noted, the rooms generally meet or exceed guest expectations.
Guest reviews consistently recognize the hotel's high standard of cleanliness across the entire property, including spotless rooms and bathrooms. This cleanliness is coupled with exceptional service from the staff, who are described as friendly, attentive and professional, significantly enhancing the overall guest experience.
The Wi-Fi service at the hotel, while satisfactory for many, has room for improvement to ensure consistent and reliable connectivity. Similarly, parking options, though available and described as quick and efficient, face critiques for being limited and occasionally disorganized.
For families, Swan Rio Grande shines as a family-friendly destination, offering spacious rooms and activities well-suited for children. Despite minor issues with some amenities, the hotel’s proximity to the ferry and suitable layout for families make it a favored choice.
The beds at the hotel receive high marks for their comfort, contributing to a restful stay. While some sofa beds are noted as less comfortable, the overall satisfaction with the beds is strong.
Swan Rio Grande meets the expectations of its three-star rating, delivering good value for money and providing a comfortable experience consistent with this category. It is also well-regarded by business travelers for its modern facilities and reliable Wi-Fi, making it a sensible option for professional stays. Overall, the hotel stands out for its excellent location, cleanliness, comfort and attentive service, making it a prominent choice for travelers visiting Rio Grande.
Family Friendly Hotel
The hotel has a kid-friendly buffet and rooms with kitchenettes. The location is also great to visit the city center.
Dog Friendly Hotel
This hotel is a great choice for guests who want to travel with their pets. The hotel is known for its welcoming atmosphere and pet-friendly policies.
Business Hotel
Swan Rio Grande is a popular choice, offering business and leisure features. It has generally positive reviews and is located near the city center.
Hotel with Gym
This hotel likely features a fitness center to cater to guests interested in maintaining their workout routines.
3-Star Hotel
This 3-star hotel features Wi-Fi in public areas and a free private car park on site. An à la carte restaurant is available in the hotel that boasts a prime location very close to Praca Tamandare. Alfandega Building in Rio Grande is in close proximity to the hotel.
Hotel for Honeymoon
Hotel with Parking
Guest Reviews
Nestled in a prime spot, Swan Rio Grande is celebrated for its excellent location, offering easy access to various key points of interest. Guest reviews frequently highlight the hotel's strategic position in front of the lagoon and close to the Costanera Promenade, providing stunning views of Lagoa dos Patos and beautiful sunsets. The vicinity to the city center, public market, numerous restaurants and tourist attractions makes it convenient for guests looking to explore the historical heart of Rio Grande.
The tranquil surroundings and proximity to the ferry boats add to the appeal, especially for those requiring easy transit options. The hotel not only boasts a picturesque waterfront setting but also manages to offer a peaceful retreat away from the city's busiest streets.
Many reviews praise the combination of the hotel's modern facilities, cleanliness and attentive staff, which contribute to an overall pleasant stay. The presence of amenities such as a great breakfast, parking and bike availability enhances the guests' comfort and convenience. Whether for business or leisure, the comfort and location of Swan Rio Grande seem to meet the expectations of its guests, making it a favored choice for travelers.
The breakfast at Swan Rio Grande has garnered a range of opinions from guests with many notable positive remarks. The service is frequently praised for its friendliness and attentiveness, contributing to an overall satisfying experience. Numerous guests describe the breakfast as delicious, abundant and offering a good variety of items, including natural juices and excellent coffee. The presentation is often noted for being appetizing and well-served, providing a pleasant start to the day.
While many find the breakfast to be of great quality, there are mentions of it being simple but tasty with some guests noting that it meets or even exceeds their expectations. The breakfast area itself is enjoyable, though a few reviews hint at the need for better ventilation.
Despite the generally favorable reviews, some guests pointed out specific areas for improvement. There are occasional complaints about the coffee being too weak or breakfast items not being restocked promptly. Others wished for a broader selection, including more fruits and a toaster. However, recent comments suggest efforts have been made to improve the offerings.
Overall, the breakfast at Swan Rio Grande stands out as a highlight, often described with terms like wonderful, top-notch and spectacular. While there are a few critiques, the consensus leans heavily towards a positive and enjoyable morning meal experience.
Swan Rio Grande's dinner service receives mixed reviews from guests. On the positive side, guests mention that the restaurant is clean and the food quality is generally good. The dinner service stands out for its excellent service, attentive employees and well-executed breakfast. Several reviewers pointed out that the parmigiana dish is worth trying. Additionally, the dinner buffet, though simple, is noted for being tasty and includes unlimited drinks.
However, there are also several areas for improvement. The menu is often described as limited and basic with the lack of variety being a common complaint. Some dinner dishes are considered heavy and greasy, while other meals are seen as lacking salt and spices. Wait times at the restaurant can be long, leading to dissatisfaction and some guests report receiving lukewarm or cold food. The pricing is another point of contention with many feeling that meals are expensive and portions are small compared to what is offered. Furthermore, there are mentions of the restaurant no longer serving à la carte options, instead opting for a buffet that some feel does not justify its high cost.
Overall, while there are commendable aspects of the dinner experience at Swan Rio Grande, there is significant room for enhancement in terms of menu variety, pricing and service efficiency.
The guest reviews for Swan Rio Grande highlight several key features that contribute to mostly positive experiences. The rooms in the hotel are consistently noted for their cleanliness and comfort with many guests finding them spacious and modern. The view from the rooms, especially those overlooking the sea, receives positive feedback, enhancing the overall stay.
The accommodations are well-maintained and well-organized, ensuring a comfortable environment. Features such as comfortable beds, adequate living space and a modern aesthetic are appreciated by guests. Many reviews mention the rooms as being very large and suitable for both couples and groups.
However, there are occasional mentions of minor issues such as old air conditioning units, lack of sufficient blackout curtains and some ventilation concerns. While some guests noted minor issues with cleanliness and maintenance, such as worn-out cots and thin walls, the overall feedback suggests that the primary focus of the hotel on comfort and modern amenities is well-received.
Additionally, the attentive staff contributes positively to the overall experience with guests praising the combination of well-maintained rooms and helpful service. Despite being described as simple, the hotel's emphasis on providing a clean, comfortable and spacious environment stands out in the reviews, making it a pleasant place to stay in Rio Grande.
The beds at Swan Rio Grande have consistently received positive feedback from guests with many praising the high quality and comfort they provide. Guests frequently highlight the excellent and very comfortable mattresses, often emphasizing how well they slept during their stay. The beds are not only comfortable but also clean and cozy, contributing to an overall comfortable accommodation experience. There are some mentions of uncomfortable sofa beds, especially for adults and a few guests noted that beds on the first floor could be more comfortable. However, the overall sentiment leans heavily towards satisfaction with many guests finding the beds to be both perfect and incredible. The availability of spacious beds and additional comforts like good pillows also added to their positive sleeping experience. Overall, the beds at Swan Rio Grande play a crucial role in meeting and even exceeding guest expectations.
Swan Rio Grande consistently garners commendations for its high standards of cleanliness. Guests frequently highlight the very clean rooms and the fresh, spotless environment. The cleanliness of the entire property, including facilities and common areas, receives positive remarks, often being described as top-notch, impeccable and organized. The bathrooms, in particular, are noted for their excellent quality and hygiene. Visitors appreciate the cleanliness of bed linens and the overall tidiness of the space. The hotel staff also contribute to the positive experience by maintaining these high standards and ensuring that rooms and facilities remain clean and fresh throughout guests' stays. Overall, Swan Rio Grande is recognized for providing an exceptionally clean and well-maintained environment, making it a comfortable choice for travelers.
At Swan Rio Grande, guests consistently highlight the hotel's exceptional service and dedicated staff. The cleaning team is frequently described as friendly and polite, ensuring a welcoming and immaculate environment. Guests praise the reception staff for being attentive and cordial with special mentions for individuals who go above and beyond.
The overall service receives high marks for promptness and professionalism with many reviews noting the staff's willingness to help and their courteous demeanor. The service team is often referred to as efficient and discreet while maintaining a warm and approachable attitude.
While there are a few less favorable remarks regarding reception staff being occasionally cold or untrained, the consensus is overwhelmingly positive. Reviewers commend the management and all employees for their impeccable service and responsiveness, emphasizing the attentive and kind nature of the entire team.
Special mentions include the staff's role in resolving issues promptly and ensuring a comfortable stay, adding personal touches such as printing necessary documents for guests. Overall, the staff at Swan Rio Grande is consistently characterized as very friendly, helpful and professional, contributing significantly to the hotel's welcoming atmosphere.
Guests' reviews of the wifi at 'Swan Rio Grande' present a mixed picture. On the positive side, several guests appreciated the good internet connection, highlighting that the wifi was stable, fast and reliable at times. Some mentioned that the wifi was available and worked well, contributing to a pleasant stay.
However, other reviews point out inconsistency in the wifi quality. Some experienced fluctuations and interruptions with the wifi service occasionally dropping, which was particularly problematic for those needing to hold meetings or perform work tasks. There were mentions of poor and weak wifi signals with connectivity issues being a common complaint.
Overall, while the hotel does offer internet services that many found satisfactory, there seems to be a need for improvement to ensure a consistent and reliable experience for all guests.
The parking situation at Swan Rio Grande evokes mixed feelings among guests. There are both paid and free parking options available with some complimentary spaces being on a first-come, first-served basis. The private garage operates 24 hours, adding a layer of convenience for guests and the parking service is often described as quick and efficient. However, the garage is frequently noted to be small and often full, leading some visitors to parking far from the hotel.
The parking layout can be challenging with reports of it being disorganized and crowded. The hotel's parking system, while generally good, occasionally suffers from limited spaces and accessibility issues with parking cards. Noise levels in the parking area and the requirement to pay separately for parking are other points of concern.
Despite some negative aspects, many guests find the parking solutions at Swan Rio Grande to be satisfactory and adequate, particularly appreciating the complimentary options and well-organized parking spaces.
Swan Rio Grande stands out as a family-friendly hotel that is particularly good for those traveling with children. Guests consistently praise the establishment for its excellent environment suited for families. The hotel's family-friendly atmosphere extends to its overall surroundings, including a nice square directly in front of the hotel, which is a pleasant spot for family activities.
The hotel is well-regarded as a suitable family place, making it a solid choice for family stays. Reviews underline an overall positive experience, thanks to attentive customer care and a variety of options, such as the diverse dinner buffet. Even large groups are well accommodated, as rooms are spacious enough to comfortably fit a family of four.
However, there are mixed comments on the quality of some amenities, such as the baby crib provided to one guest, which was noted as being worn-out and potentially unsafe. The management might need to address issues related to the maintenance of certain facilities, such as dealing with cracking surfaces and ensuring more consistent quality across various visits.
Despite some drawbacks like bad connection and occasional noise from hall neighbors, the hotel retains its charm with features like its close proximity to the ferry to Sao Jose, adding convenience for family excursions. Overall, Swan Rio Grande maintains a good reputation for family stays with most guests happy to recommend it for a wholesome family-friendly vacation.
The Swan Rio Grande offers a satisfactory experience that aligns with its three-star rating. Guests appreciate the good value for money and the overall cost-benefit of their stay. The hotel features a structure and services typical of a three-star establishment, providing comfort that meets expectations for this category. While some reviews suggest the standard is not quite up to the usual chain quality and indicate room for improvement, the hotel nonetheless delivers a comfortable experience that is consistent with a three-star rating. Overall, it stands as a sensible choice for those seeking a cost-effective and standard three-star lodging option.
Swan Rio Grande receives commendations for its suitability for business travelers, highlighted as a good choice for business trips. Guests appreciate the best cost-benefit in Rio Grande, noting the very good cost-benefit ratio and appropriate values for what they offer. The modern facilities cater well to professional needs and the Wi-Fi is reliable, meeting the requirements of business users. Additionally, the hotel offers practical support, such as printing necessary documents like QR codes. However, areas for improvement include the parking system, which operates on a first-come, first-served basis and the hotel's policy on not accepting USD or issuing invoices. Despite these minor setbacks, the overall sentiment points to a favorable experience for business purposes.
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Location
The tranquil surroundings and proximity to the ferry boats add to the appeal, especially for those requiring easy transit options. The hotel not only boasts a picturesque waterfront setting but also manages to offer a peaceful retreat away from the city's busiest streets.
Many reviews praise the combination of the hotel's modern facilities, cleanliness and attentive staff, which contribute to an overall pleasant stay. The presence of amenities such as a great breakfast, parking and bike availability enhances the guests' comfort and convenience. Whether for business or leisure, the comfort and location of Swan Rio Grande seem to meet the expectations of its guests, making it a favored choice for travelers.
Breakfast
While many find the breakfast to be of great quality, there are mentions of it being simple but tasty with some guests noting that it meets or even exceeds their expectations. The breakfast area itself is enjoyable, though a few reviews hint at the need for better ventilation.
Despite the generally favorable reviews, some guests pointed out specific areas for improvement. There are occasional complaints about the coffee being too weak or breakfast items not being restocked promptly. Others wished for a broader selection, including more fruits and a toaster. However, recent comments suggest efforts have been made to improve the offerings.
Overall, the breakfast at Swan Rio Grande stands out as a highlight, often described with terms like wonderful, top-notch and spectacular. While there are a few critiques, the consensus leans heavily towards a positive and enjoyable morning meal experience.
Dinner
However, there are also several areas for improvement. The menu is often described as limited and basic with the lack of variety being a common complaint. Some dinner dishes are considered heavy and greasy, while other meals are seen as lacking salt and spices. Wait times at the restaurant can be long, leading to dissatisfaction and some guests report receiving lukewarm or cold food. The pricing is another point of contention with many feeling that meals are expensive and portions are small compared to what is offered. Furthermore, there are mentions of the restaurant no longer serving à la carte options, instead opting for a buffet that some feel does not justify its high cost.
Overall, while there are commendable aspects of the dinner experience at Swan Rio Grande, there is significant room for enhancement in terms of menu variety, pricing and service efficiency.
Rooms
The accommodations are well-maintained and well-organized, ensuring a comfortable environment. Features such as comfortable beds, adequate living space and a modern aesthetic are appreciated by guests. Many reviews mention the rooms as being very large and suitable for both couples and groups.
However, there are occasional mentions of minor issues such as old air conditioning units, lack of sufficient blackout curtains and some ventilation concerns. While some guests noted minor issues with cleanliness and maintenance, such as worn-out cots and thin walls, the overall feedback suggests that the primary focus of the hotel on comfort and modern amenities is well-received.
Additionally, the attentive staff contributes positively to the overall experience with guests praising the combination of well-maintained rooms and helpful service. Despite being described as simple, the hotel's emphasis on providing a clean, comfortable and spacious environment stands out in the reviews, making it a pleasant place to stay in Rio Grande.
Beds
Cleanliness
Staff
The overall service receives high marks for promptness and professionalism with many reviews noting the staff's willingness to help and their courteous demeanor. The service team is often referred to as efficient and discreet while maintaining a warm and approachable attitude.
While there are a few less favorable remarks regarding reception staff being occasionally cold or untrained, the consensus is overwhelmingly positive. Reviewers commend the management and all employees for their impeccable service and responsiveness, emphasizing the attentive and kind nature of the entire team.
Special mentions include the staff's role in resolving issues promptly and ensuring a comfortable stay, adding personal touches such as printing necessary documents for guests. Overall, the staff at Swan Rio Grande is consistently characterized as very friendly, helpful and professional, contributing significantly to the hotel's welcoming atmosphere.
Wi-Fi
However, other reviews point out inconsistency in the wifi quality. Some experienced fluctuations and interruptions with the wifi service occasionally dropping, which was particularly problematic for those needing to hold meetings or perform work tasks. There were mentions of poor and weak wifi signals with connectivity issues being a common complaint.
Overall, while the hotel does offer internet services that many found satisfactory, there seems to be a need for improvement to ensure a consistent and reliable experience for all guests.
Parking
The parking layout can be challenging with reports of it being disorganized and crowded. The hotel's parking system, while generally good, occasionally suffers from limited spaces and accessibility issues with parking cards. Noise levels in the parking area and the requirement to pay separately for parking are other points of concern.
Despite some negative aspects, many guests find the parking solutions at Swan Rio Grande to be satisfactory and adequate, particularly appreciating the complimentary options and well-organized parking spaces.
Family
The hotel is well-regarded as a suitable family place, making it a solid choice for family stays. Reviews underline an overall positive experience, thanks to attentive customer care and a variety of options, such as the diverse dinner buffet. Even large groups are well accommodated, as rooms are spacious enough to comfortably fit a family of four.
However, there are mixed comments on the quality of some amenities, such as the baby crib provided to one guest, which was noted as being worn-out and potentially unsafe. The management might need to address issues related to the maintenance of certain facilities, such as dealing with cracking surfaces and ensuring more consistent quality across various visits.
Despite some drawbacks like bad connection and occasional noise from hall neighbors, the hotel retains its charm with features like its close proximity to the ferry to Sao Jose, adding convenience for family excursions. Overall, Swan Rio Grande maintains a good reputation for family stays with most guests happy to recommend it for a wholesome family-friendly vacation.
3 Star
Business
No, Swan Rio Grande doesn't have any pool.
No, a spa isn't available at Swan Rio Grande.
Yes, Swan Rio Grande welcomes dogs.
Yes, parking facilities are available at Swan Rio Grande.
Yes, Swan Rio Grande has a gym.
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