7,258,491 hotelsin 60 categories
Accessible, 5-Star Hotels in Rio Grande do Sul
33 HOTELS IN RIO GRANDE DO SULRanking can be influenced by the commissions we receive.
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Summary of reviews
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Categories
5 Star
Accessible
Luxury
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Summary of reviews
Divisa Experience Resort is highly praised for its stunning location, offering a serene escape embraced by nature's beauty. Visitors are captivated by the breathtaking views and tranquil environment, ideal for those wishing to disconnect and relax. The journey to the resort may be slightly challenging due to rough roads, but guests find the destination well worth the effort, complimented by a clean and safe atmosphere that enhances the overall experience.
The culinary offerings of the resort, particularly the breakfast, receive positive recognition. Guests appreciate the varied and fresh breakfast options, often considered a highlight of their stay. While dinner experiences receive mixed reviews, many guests enjoy the delicious meals, noting the excellent value of the all-inclusive package. Some areas for improvement include the variety and temperature of meal options, although the overall impression remains favorable.
Accommodations are consistently lauded for comfort and aesthetic appeal, with spacious, well-decorated bungalows offering excellent views. The resort provides a cozy atmosphere with super comfortable beds, although some mention room size limitations for larger groups. Cleanliness across the resort is generally commended, with many noting the pristine condition of accommodations and common areas.
The resort's staff earn high praise for their friendly and attentive service, going above and beyond to make guests feel welcomed and valued. The staff’s politeness and personal touches significantly enhance the guest experience, contributing to the resort's warm and inviting atmosphere.
The resort's pool facilities, including both outdoor and indoor heated options, are appreciated by guests, providing a pleasant swimming experience regardless of weather. Although some facilities were not fully operational during certain stays, the variety of activities available, such as boat rides and excursions, complement the pool offerings, enriching the overall experience.
Families find Divisa Experience Resort to be a perfect getaway, with a range of activities and well-equipped facilities for children. The resort offers enchanting experiences like farm tours and dedicated recreation zones, ensuring engaging activities for both kids and adults. Overall, the resort provides a charming setting for family bonding and relaxation, making it an appealing destination for family vacations.
The culinary offerings of the resort, particularly the breakfast, receive positive recognition. Guests appreciate the varied and fresh breakfast options, often considered a highlight of their stay. While dinner experiences receive mixed reviews, many guests enjoy the delicious meals, noting the excellent value of the all-inclusive package. Some areas for improvement include the variety and temperature of meal options, although the overall impression remains favorable.
Accommodations are consistently lauded for comfort and aesthetic appeal, with spacious, well-decorated bungalows offering excellent views. The resort provides a cozy atmosphere with super comfortable beds, although some mention room size limitations for larger groups. Cleanliness across the resort is generally commended, with many noting the pristine condition of accommodations and common areas.
The resort's staff earn high praise for their friendly and attentive service, going above and beyond to make guests feel welcomed and valued. The staff’s politeness and personal touches significantly enhance the guest experience, contributing to the resort's warm and inviting atmosphere.
The resort's pool facilities, including both outdoor and indoor heated options, are appreciated by guests, providing a pleasant swimming experience regardless of weather. Although some facilities were not fully operational during certain stays, the variety of activities available, such as boat rides and excursions, complement the pool offerings, enriching the overall experience.
Families find Divisa Experience Resort to be a perfect getaway, with a range of activities and well-equipped facilities for children. The resort offers enchanting experiences like farm tours and dedicated recreation zones, ensuring engaging activities for both kids and adults. Overall, the resort provides a charming setting for family bonding and relaxation, making it an appealing destination for family vacations.
Categories
Accessible
5 Star
Luxury
$
Info
Hotel Casa da Montanha is a charming, chalet-style, 4-star hotel in Gramado, Brazil. If you want to get a little wet, you have many options including an indoor pool, a hot tub, and a spa. There are also 2 restaurants and a piano lounge for your fulfillment. On the property is even a lawn designed for children, with a Casa do Tulipito theme and a carousel. When you want a break from your children, you can take advantage of the L’Occitane Au Bresil Spa where therapeutic massages are offered, using the most natural local ingredients. In the area are helicopters to ride, canyons to explore, restaurants to try, and much more.
Summary of reviews
Casa da Montanha is a luxurious 5-star hotel located in the charming town of Gramado, Brazil. The hotel's location is unbeatable with guests praising its central location and proximity to various attractions and amenities. The breakfast is exceptional with a wide variety of options and homemade food. The hotel boasts multiple dining options with the Bistrô being a particular favorite among guests. The rooms are comfortable and well-equipped with beautiful views and impeccable cleanliness. The staff is highly attentive, helpful and friendly, creating a warm and welcoming atmosphere. The spa experience is luxurious with a heated pool, sauna and jacuzzi and professional massage services. The hotel is family-friendly with exquisite facilities specially designed for children. While some guests had mixed reviews about the parking situation and the beds, overall, Casa da Montanha provides an exceptional and unforgettable experience for its guests, making it the perfect destination for a romantic getaway or a family holiday.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
Laghetto Stilo Vita emerges as a top choice among travelers, particularly noted for its strategic location in Gramado. Guests appreciate its central position, allowing for easy exploration of the city's attractions on foot and its proximity to public transportation. The peaceful yet vibrant atmosphere complements the modern facilities and well-kept rooms, adding to the hotel’s charm.
The breakfast experience is largely positive with many guests applauding the variety and quality of options available, including provisions for dietary restrictions. However, some concerns remain about bread quality and repetitive items. The dinner service also receives favorable reviews for its delightful dishes and fair pricing, although some guests find room for improvement in menu variety and the quality of certain dishes.
Rooms at Laghetto Stilo Vita earn high marks for their spaciousness, modern design, comfort and cleanliness. The well-maintained and luxurious amenities contribute to a restful stay, though minor suggestions exist regarding lighting and soundproofing. The overall cleanliness of the hotel is consistently praised, bolstered by efficient housekeeping and attentive staff.
The hotel staff receive exceptional commendations for their friendliness, professionalism and dedication to guest satisfaction. The reliable WiFi, praised for its stability and speed, enhances the stay for guests needing internet access. Additionally, the gym, while noted as clean and well-equipped, has mixed reviews with some guests finding the facility too small.
The heated pool and hot tubs provide a relaxing retreat, particularly appreciated for their maintenance and temperature. Yet, the small size of the pool area can be a drawback during peak times. Guests find the valet parking service convenient but mention high fees as a concern.
Laghetto Stilo Vita is especially suitable for families, offering numerous amenities tailored to children, making it a favorable choice for family vacations. The thoughtful touches and convenience-oriented facilities significantly enhance the experience for guests traveling with children.
Overall, 'Laghetto Stilo Vita' impresses with its outstanding location, excellent service and comfortable accommodations, making it a highly recommended destination for visitors to Gramado.
The breakfast experience is largely positive with many guests applauding the variety and quality of options available, including provisions for dietary restrictions. However, some concerns remain about bread quality and repetitive items. The dinner service also receives favorable reviews for its delightful dishes and fair pricing, although some guests find room for improvement in menu variety and the quality of certain dishes.
Rooms at Laghetto Stilo Vita earn high marks for their spaciousness, modern design, comfort and cleanliness. The well-maintained and luxurious amenities contribute to a restful stay, though minor suggestions exist regarding lighting and soundproofing. The overall cleanliness of the hotel is consistently praised, bolstered by efficient housekeeping and attentive staff.
The hotel staff receive exceptional commendations for their friendliness, professionalism and dedication to guest satisfaction. The reliable WiFi, praised for its stability and speed, enhances the stay for guests needing internet access. Additionally, the gym, while noted as clean and well-equipped, has mixed reviews with some guests finding the facility too small.
The heated pool and hot tubs provide a relaxing retreat, particularly appreciated for their maintenance and temperature. Yet, the small size of the pool area can be a drawback during peak times. Guests find the valet parking service convenient but mention high fees as a concern.
Laghetto Stilo Vita is especially suitable for families, offering numerous amenities tailored to children, making it a favorable choice for family vacations. The thoughtful touches and convenience-oriented facilities significantly enhance the experience for guests traveling with children.
Overall, 'Laghetto Stilo Vita' impresses with its outstanding location, excellent service and comfortable accommodations, making it a highly recommended destination for visitors to Gramado.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
Laghetto Resort Golden Oficial is frequently praised for its outstanding location amidst scenic mountains, offering breathtaking valley views and a peaceful ambiance. This slightly secluded setting provides a serene escape perfect for relaxation, while still remaining accessible to Gramado's downtown via a short drive. The resort's lush environment, spacious rooms and pristine pools add to its appeal as an ideal family-friendly retreat, though those without a car might find the isolation challenging.
The breakfast is a standout feature with a wide array of fresh, delicious options that cater to diverse tastes. Guests frequently describe it as one of the best they've experienced, supported by attentive service, despite occasional mentions of crowded dining areas and delayed replenishments. Dinner experiences are more mixed with many guests enjoying the variety and quality of the buffet but noting issues with the à la carte options, particularly during lunch service.
The rooms at the resort are highly praised for their spaciousness, cleanliness and modern, cozy furnishings. Guests appreciate features such as separate living areas and kitchenettes, along with comfortable beds and excellent housekeeping. Minor issues like inadequate blackout curtains and occasional noise disturbances are noted but not deemed significant.
Cleanliness is a strong point with the resort receiving consistent commendations for its tidy and well-maintained rooms. The general infrastructure is new and organized, although the pool areas occasionally need better maintenance, particularly to address water cleanliness and chlorine levels.
The staff at Laghetto Resort Golden Oficial are lauded for their friendliness, politeness and professionalism, spanning from the reception to housekeeping. Guests frequently highlight outstanding service from particular staff members and appreciate the team's helpful and attentive nature, which greatly enhances the overall stay.
Wi-Fi service is generally good throughout the hotel, though some guests encounter intermittent connectivity issues, primarily in rooms farther from the reception area. The gym is spacious and well-equipped, although it receives mixed reviews due to some outdated equipment and maintenance issues.
The resort's pools are a significant attraction, featuring both heated indoor and outdoor options that are popular among families. The pools' temperature control and cleanliness are appreciated, though occasional crowding and maintenance lapses are noted.
The tennis facilities receive mixed reactions due to limited space and the need for renovation. Lastly, while the parking facilities, including valet service, are adequate, the additional fee for parking is a common source of dissatisfaction among guests.
Overall, Laghetto Resort Golden Oficial offers a highly satisfying experience with its scenic location, exceptional breakfast and room quality, diligent staff and appealing pool amenities, making it a memorable destination for travelers.
The breakfast is a standout feature with a wide array of fresh, delicious options that cater to diverse tastes. Guests frequently describe it as one of the best they've experienced, supported by attentive service, despite occasional mentions of crowded dining areas and delayed replenishments. Dinner experiences are more mixed with many guests enjoying the variety and quality of the buffet but noting issues with the à la carte options, particularly during lunch service.
The rooms at the resort are highly praised for their spaciousness, cleanliness and modern, cozy furnishings. Guests appreciate features such as separate living areas and kitchenettes, along with comfortable beds and excellent housekeeping. Minor issues like inadequate blackout curtains and occasional noise disturbances are noted but not deemed significant.
Cleanliness is a strong point with the resort receiving consistent commendations for its tidy and well-maintained rooms. The general infrastructure is new and organized, although the pool areas occasionally need better maintenance, particularly to address water cleanliness and chlorine levels.
The staff at Laghetto Resort Golden Oficial are lauded for their friendliness, politeness and professionalism, spanning from the reception to housekeeping. Guests frequently highlight outstanding service from particular staff members and appreciate the team's helpful and attentive nature, which greatly enhances the overall stay.
Wi-Fi service is generally good throughout the hotel, though some guests encounter intermittent connectivity issues, primarily in rooms farther from the reception area. The gym is spacious and well-equipped, although it receives mixed reviews due to some outdated equipment and maintenance issues.
The resort's pools are a significant attraction, featuring both heated indoor and outdoor options that are popular among families. The pools' temperature control and cleanliness are appreciated, though occasional crowding and maintenance lapses are noted.
The tennis facilities receive mixed reactions due to limited space and the need for renovation. Lastly, while the parking facilities, including valet service, are adequate, the additional fee for parking is a common source of dissatisfaction among guests.
Overall, Laghetto Resort Golden Oficial offers a highly satisfying experience with its scenic location, exceptional breakfast and room quality, diligent staff and appealing pool amenities, making it a memorable destination for travelers.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
The Bavaria Sport Hotel is a fantastic choice for travelers seeking a peaceful and picturesque location with excellent proximity to local attractions. The hotel's breakfast is divine with exceptional variety and quality and the restaurant offers above-average options at accessible prices. The rooms are comfortable and cozy with attention to detail and cleanliness. The staff is exceptional, providing courteous and efficient service. The spa and pool areas are perfect for relaxation and rejuvenation with both indoor and outdoor options available. The hotel is family-friendly with well-equipped kids' areas and a variety of activities. The beds are comfortable and the hotel's facilities are sophisticated and luxurious. Overall, guests highly recommend the Bavaria Sport Hotel for its outstanding service, cozy ambiance and unforgettable stay.
Categories
Accessible
5 Star
Luxury
$
Info
Summary of reviews
Spa do Vinho Condomínio Vitivinícola in the heart of Vale dos Vinhedos presents an exquisite retreat that boasts exceptional service and an ideal location for wine enthusiasts. Positioned on a picturesque hill with panoramic vineyard views, the hotel is an excellent base for exploring the region's renowned wineries, like Miolo Winery situated directly opposite. The cozy ambiance, stunning architecture and comprehensive amenities, including a highly recommended spa and top-tier restaurants, contribute to a memorable stay. Sunsets viewed from the hotel are often highlighted as magical and serene.
Breakfast at the hotel is a standout feature, consistently receiving rave reviews for its variety, quality and luxurious additions such as sparkling wine and freshly baked croissants. Guests appreciate the excellent service and pleasant setting, making it a delightful start to the day. Dinner experiences, while diverse and generally high quality, receive mixed feedback due to inconsistencies in service and menu offerings. However, themed dinners and the culinary skills of Chef Fábio Lima are often praised.
The guest rooms are described as spacious, comfortable and offering beautiful vineyard views. While some areas need renovation, such as outdated bathrooms and minor maintenance issues, the overall sentiment remains positive, accentuated by comfortable bedding, modern bathrooms and quality room service. Cleanliness throughout the hotel is highly praised, despite some minor lapses in specific areas. The beautiful, well-maintained property complements the high standard of comfort.
The staff at Spa do Vinho is frequently commended for their friendliness, attentiveness and exceptional service, significantly enhancing the guest experience. Specific staff members receive notable praise for their outstanding hospitality and personalized care.
Guests report mixed experiences with the hotel's Wi-Fi, pointing out weak signals in certain areas, though basic, free internet access is available. The spa is a key highlight, offering diverse treatments with grape-derived products, a pristine indoor pool and skilled professionals, despite occasional booking difficulties and high costs. The gym, on the other hand, is noted to need urgent improvements due to old and poorly maintained equipment.
The hotel’s pools, especially the heated indoor pool, are highly praised for their relaxing atmosphere and pleasant surroundings. However, better maintenance is suggested for the outdoor pool. Tennis facilities require significant upkeep to meet guest expectations. The ample parking, supported by excellent valet service, is appreciated, though some inefficiencies are noted.
In summary, Spa do Vinho Condomínio Vitivinícola is celebrated for its extraordinary location, excellent service, luxurious amenities and overall charming atmosphere, making it a favored destination for those seeking to explore the prestigious wine region in comfort and style.
Breakfast at the hotel is a standout feature, consistently receiving rave reviews for its variety, quality and luxurious additions such as sparkling wine and freshly baked croissants. Guests appreciate the excellent service and pleasant setting, making it a delightful start to the day. Dinner experiences, while diverse and generally high quality, receive mixed feedback due to inconsistencies in service and menu offerings. However, themed dinners and the culinary skills of Chef Fábio Lima are often praised.
The guest rooms are described as spacious, comfortable and offering beautiful vineyard views. While some areas need renovation, such as outdated bathrooms and minor maintenance issues, the overall sentiment remains positive, accentuated by comfortable bedding, modern bathrooms and quality room service. Cleanliness throughout the hotel is highly praised, despite some minor lapses in specific areas. The beautiful, well-maintained property complements the high standard of comfort.
The staff at Spa do Vinho is frequently commended for their friendliness, attentiveness and exceptional service, significantly enhancing the guest experience. Specific staff members receive notable praise for their outstanding hospitality and personalized care.
Guests report mixed experiences with the hotel's Wi-Fi, pointing out weak signals in certain areas, though basic, free internet access is available. The spa is a key highlight, offering diverse treatments with grape-derived products, a pristine indoor pool and skilled professionals, despite occasional booking difficulties and high costs. The gym, on the other hand, is noted to need urgent improvements due to old and poorly maintained equipment.
The hotel’s pools, especially the heated indoor pool, are highly praised for their relaxing atmosphere and pleasant surroundings. However, better maintenance is suggested for the outdoor pool. Tennis facilities require significant upkeep to meet guest expectations. The ample parking, supported by excellent valet service, is appreciated, though some inefficiencies are noted.
In summary, Spa do Vinho Condomínio Vitivinícola is celebrated for its extraordinary location, excellent service, luxurious amenities and overall charming atmosphere, making it a favored destination for those seeking to explore the prestigious wine region in comfort and style.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
Wyndham Gramado Termas Resort & Spa is nestled on the outskirts of Gramado, providing a serene retreat surrounded by lush natural landscapes. Its proximity to attractions like Snowland and Acquamotion makes it an ideal location for those with a rental car or who enjoy peaceful settings. Despite the distance from downtown, the resort offers spacious, modern accommodations and amenities that cater to guests seeking tranquility away from urban bustle. Free transfers to the downtown area are available, but having a car is recommended for convenience.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
Chateau Laghetto Collection Oficial, located in the serene and picturesque region of Gramado, receives consistent praise for its stunning location. Guests appreciate the breathtaking views of the Serra Gaúcha and the quiet yet accessible neighborhood. The hotel's position allows for a tranquil escape close to nature while remaining convenient to Gramado’s attractions. Its brand new, clean and fragrant facilities, combined with friendly staff and a varied breakfast, contribute to an overall positive experience.
The breakfast at Chateau Laghetto Collection Oficial is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection Oficial maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection Oficial are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection Oficial with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection Oficial receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection Oficial stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience.
The breakfast at Chateau Laghetto Collection Oficial is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection Oficial maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection Oficial are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection Oficial with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection Oficial receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection Oficial stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience.
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5 Star
Luxury
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5 Star
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Accessible
5 Star
Luxury
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Summary of reviews
The Hilton Porto Alegre in Brazil garners a favorable reputation, primarily due to its prime location in one of the city's best neighborhoods. It's ideally situated near the Moinhos Shopping Center and Moinhos de Vento Park, offering guests ease of access to excellent bars, restaurants and cafes, along with proximity to public transport and key attractions. Guests praise the hotel for its safe and pleasant surroundings, high standards of service and spacious, comfortable accommodations.
Mornings at the Hilton Porto Alegre are made delightful by an excellent breakfast, lauded for its variety, delicious offerings and attentive staff. With choices ranging from freshly made sandwiches, a variety of omelets and fresh juices, breakfast is often highlighted as one of the stay's most enjoyable aspects.
While the dinner experience receives mixed reviews, many guests still find the food delicious and the restaurant service commendable. However, the on-site Porto Alegre Bistro faces criticism for its limited menu and occasional logistical issues.
The hotel's rooms are noted for their spaciousness and comfortable beds, providing superb views of the city that enhance the overall stay. While cleanliness is generally praised, some guests have voiced concerns about outdated decor and occasional lapses in maintenance. Issues such as old furniture, bad smells from carpets and dim lighting were mentioned, though these are somewhat offset by the consistently polite and attentive service from the staff.
Housekeeping standards at the hotel are high and many guests remark on the cleanliness and comfort of their rooms. Even though a few reviews point out areas needing improvement, such as room ventilation, the overall satisfaction with cleanliness is evident.
The hotel staff receives considerable acclaim for their friendliness, attentiveness and professionalism. Guests especially appreciate the reception team's efficiency and their ability to communicate well in English. The staff’s dedication to guest satisfaction, from offering local recommendations to providing helpful breakfast service, leaves a lasting positive impression.
The fitness center and gym are mostly well-received, equipped with modern facilities that meet guests’ fitness needs. However, some feedback suggests the gym can become crowded and lacks adequate staff assistance. The indoor pool, praised for its cleanliness, draws mixed reactions due to temperature control issues and space constraints.
Parking services at Hilton Porto Alegre often draw criticism for being expensive and slow, making it a notable drawback for some guests. Despite this, the overall experience for families is very positive with special promotions, spacious accommodations and excellent service making it a family-friendly destination.
Bed comfort is a significant strong point with many guests appreciating the high-quality bedding and good sleep experience provided by the hotel’s well-maintained and comfortable beds.
While the hotel exhibits several qualities of a 4 and 5-star experience, certain aspects like outdated facilities and high additional costs detract from the overall five-star impression. Despite these concerns, Hilton Porto Alegre remains a favored choice for many, especially for its excellent location, attentive service and generally high standard of comfort and amenities.
Mornings at the Hilton Porto Alegre are made delightful by an excellent breakfast, lauded for its variety, delicious offerings and attentive staff. With choices ranging from freshly made sandwiches, a variety of omelets and fresh juices, breakfast is often highlighted as one of the stay's most enjoyable aspects.
While the dinner experience receives mixed reviews, many guests still find the food delicious and the restaurant service commendable. However, the on-site Porto Alegre Bistro faces criticism for its limited menu and occasional logistical issues.
The hotel's rooms are noted for their spaciousness and comfortable beds, providing superb views of the city that enhance the overall stay. While cleanliness is generally praised, some guests have voiced concerns about outdated decor and occasional lapses in maintenance. Issues such as old furniture, bad smells from carpets and dim lighting were mentioned, though these are somewhat offset by the consistently polite and attentive service from the staff.
Housekeeping standards at the hotel are high and many guests remark on the cleanliness and comfort of their rooms. Even though a few reviews point out areas needing improvement, such as room ventilation, the overall satisfaction with cleanliness is evident.
The hotel staff receives considerable acclaim for their friendliness, attentiveness and professionalism. Guests especially appreciate the reception team's efficiency and their ability to communicate well in English. The staff’s dedication to guest satisfaction, from offering local recommendations to providing helpful breakfast service, leaves a lasting positive impression.
The fitness center and gym are mostly well-received, equipped with modern facilities that meet guests’ fitness needs. However, some feedback suggests the gym can become crowded and lacks adequate staff assistance. The indoor pool, praised for its cleanliness, draws mixed reactions due to temperature control issues and space constraints.
Parking services at Hilton Porto Alegre often draw criticism for being expensive and slow, making it a notable drawback for some guests. Despite this, the overall experience for families is very positive with special promotions, spacious accommodations and excellent service making it a family-friendly destination.
Bed comfort is a significant strong point with many guests appreciating the high-quality bedding and good sleep experience provided by the hotel’s well-maintained and comfortable beds.
While the hotel exhibits several qualities of a 4 and 5-star experience, certain aspects like outdated facilities and high additional costs detract from the overall five-star impression. Despite these concerns, Hilton Porto Alegre remains a favored choice for many, especially for its excellent location, attentive service and generally high standard of comfort and amenities.
Categories
5 Star
Accessible
Sustainability Journey
From $109
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Summary of reviews
Hotel Deville Prime Porto Alegre is highly regarded for its convenient location, stellar accommodations and exemplary service. The hotel’s proximity to the Salgado Filho Airport and main highways makes it an ideal stopover for travelers, offering easy access without the hassle of navigating through downtown. Guests particularly appreciate the free shuttle service, enhancing the convenience factor.
The hotel's breakfast consistently impresses with its wide variety and quality, catering to different dietary needs including gluten-free options. The breakfast area is described as spacious organized and clean, making for a pleasant start to the day. Dinner at the hotel's restaurant also receives praise for its high-quality offerings, though some guests suggest more variety and simpler options could improve the experience. Despite some critiques regarding pricing and occasional service lapses, the overall dining experience is positive.
Rooms at Hotel Deville Prime Porto Alegre are frequently commended for their spaciousness, comfort and modern amenities. The rooms are well-maintained and clean with comfortable beds and pillows contributing to restful sleep. Though minor issues like dated decor or maintenance problems are occasionally noted, the overall guest feedback remains favorable. Exceptional cleanliness throughout the hotel is a recurring highlight with meticulous housekeeping contributing to the positive experiences of guests.
The staff at Hotel Deville Prime Porto Alegre stands out for their friendliness, professionalism and attentiveness. Many guests note specific employees for providing stellar service, making them feel welcome and well-cared for. The overall hospitality and customer service are significant advantages of staying at this hotel.
Complementing the excellent accommodations and service is the reliable and fast Wi-Fi, which supports both leisure and business needs effectively. The gym is also a well-received feature, offering a modern, clean and well-equipped environment that meets guests' fitness expectations.
The pool area gains mixed feedback; while many enjoy its beauty, spaciousness and relaxing garden setting, some note maintenance issues and the pool's early closing hours as areas needing improvement. The tennis facilities receive positive remarks for being well-equipped and enjoyable, adding to the hotel's recreational offerings.
Parking, though convenient and spacious, has received criticism due to unexpected fees, which some guests feel should be communicated more transparently or included in the room rate.
All in all, Hotel Deville Prime Porto Alegre offers a highly convenient, comfortable and clean environment with friendly staff and excellent amenities, making it an appealing choice for both short stays and extended visits, especially for those prioritizing quick access to the airport and main travel routes.
The hotel's breakfast consistently impresses with its wide variety and quality, catering to different dietary needs including gluten-free options. The breakfast area is described as spacious organized and clean, making for a pleasant start to the day. Dinner at the hotel's restaurant also receives praise for its high-quality offerings, though some guests suggest more variety and simpler options could improve the experience. Despite some critiques regarding pricing and occasional service lapses, the overall dining experience is positive.
Rooms at Hotel Deville Prime Porto Alegre are frequently commended for their spaciousness, comfort and modern amenities. The rooms are well-maintained and clean with comfortable beds and pillows contributing to restful sleep. Though minor issues like dated decor or maintenance problems are occasionally noted, the overall guest feedback remains favorable. Exceptional cleanliness throughout the hotel is a recurring highlight with meticulous housekeeping contributing to the positive experiences of guests.
The staff at Hotel Deville Prime Porto Alegre stands out for their friendliness, professionalism and attentiveness. Many guests note specific employees for providing stellar service, making them feel welcome and well-cared for. The overall hospitality and customer service are significant advantages of staying at this hotel.
Complementing the excellent accommodations and service is the reliable and fast Wi-Fi, which supports both leisure and business needs effectively. The gym is also a well-received feature, offering a modern, clean and well-equipped environment that meets guests' fitness expectations.
The pool area gains mixed feedback; while many enjoy its beauty, spaciousness and relaxing garden setting, some note maintenance issues and the pool's early closing hours as areas needing improvement. The tennis facilities receive positive remarks for being well-equipped and enjoyable, adding to the hotel's recreational offerings.
Parking, though convenient and spacious, has received criticism due to unexpected fees, which some guests feel should be communicated more transparently or included in the room rate.
All in all, Hotel Deville Prime Porto Alegre offers a highly convenient, comfortable and clean environment with friendly staff and excellent amenities, making it an appealing choice for both short stays and extended visits, especially for those prioritizing quick access to the airport and main travel routes.
Categories
5 Star
Accessible
Luxury
$
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Summary of reviews
Hotel Laghetto Stilo Centro, located in the heart of Gramado, consistently receives praise for its exceptional experiences, primarily highlighted by its central location, outstanding service, and superb comfort. Guests appreciate the hotel's proximity to Gramado's key attractions, vibrant restaurants, and charming shops, allowing them to explore with ease, often without requiring transport.
The hotel's service is frequently lauded, with an attentive and friendly staff who go above and beyond to ensure guest satisfaction. The rooms stand out for their spaciousness, cleanliness, and comfortable beds, all contributing to a restful stay enhanced by modern amenities. Additionally, the breakfast experience is commended for its variety and quality, offering both traditional Brazilian dishes and international fare, which caters to diverse tastes and adds to the pleasant start of each day.
Although there are a few areas suggested for improvement, such as the Wi-Fi service and breakfast room space, these seem to be minor points against a predominantly positive backdrop. Parking, while convenient, is considered costly by some guests, yet the valet service adds ease for those traveling by car. Furthermore, families find the hotel welcoming, with suitable amenities and an inviting atmosphere that caters to a wide range of travelers.
Hotel Laghetto Stilo Centro offers a combination of convenience and comfort, appealing to guests who value service, location, and cleanliness. It provides a homely and restful atmosphere, making it a favored choice for visitors to Gramado, many of whom express their intention to return for future stays.
The hotel's service is frequently lauded, with an attentive and friendly staff who go above and beyond to ensure guest satisfaction. The rooms stand out for their spaciousness, cleanliness, and comfortable beds, all contributing to a restful stay enhanced by modern amenities. Additionally, the breakfast experience is commended for its variety and quality, offering both traditional Brazilian dishes and international fare, which caters to diverse tastes and adds to the pleasant start of each day.
Although there are a few areas suggested for improvement, such as the Wi-Fi service and breakfast room space, these seem to be minor points against a predominantly positive backdrop. Parking, while convenient, is considered costly by some guests, yet the valet service adds ease for those traveling by car. Furthermore, families find the hotel welcoming, with suitable amenities and an inviting atmosphere that caters to a wide range of travelers.
Hotel Laghetto Stilo Centro offers a combination of convenience and comfort, appealing to guests who value service, location, and cleanliness. It provides a homely and restful atmosphere, making it a favored choice for visitors to Gramado, many of whom express their intention to return for future stays.
Categories
5 Star
Accessible
Family
$
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Summary of reviews
Jangal das Araucárias Swan Design Hotel Canela offers a serene escape with a blend of tranquility and modern convenience. Located on a quiet street between Canela and Gramado, the hotel provides easy access to local attractions while maintaining a peaceful atmosphere. The location is a prime choice for those wishing to enjoy nature and quietude, positioning guests among beautiful araucarias and outstanding architecture.
The hotel is celebrated for its spacious and comfortable rooms adorned with modern and tasteful decor. The cleanliness and maintenance level are exceptional, contributing to a luxurious and welcoming atmosphere. Amenities such as ample bathroom spaces, large balconies, and personal touches like chocolates with notes enhance the guest experience.
The attentive and friendly staff significantly enhance the hospitality experience, known for their warm and professional service that evokes notable guest mentions. The facilities, including an inviting indoor pool and ample parking, add to the convenience and enjoyment of any stay.
While the breakfast garners mixed reviews, primarily due to limited variety, it remains praised for accommodating various dietary needs with an emphasis on taste and health. Improvements could enhance the diversity of offerings to align with the hotel’s luxury brand.
The hotel provides an intimate and inviting setting ideal for couples seeking romantic retreats, marked by cozy fireplaces and thoughtful surprises. Meanwhile, its luxurious and stylish environment appeals to travelers looking for a refined experience. With plans to revisit expressed by many, Jangal das Araucárias Swan Design Hotel Canela stands out as a remarkable sanctuary of comfort and elegance, even with minor areas poised for enhancement.
The hotel is celebrated for its spacious and comfortable rooms adorned with modern and tasteful decor. The cleanliness and maintenance level are exceptional, contributing to a luxurious and welcoming atmosphere. Amenities such as ample bathroom spaces, large balconies, and personal touches like chocolates with notes enhance the guest experience.
The attentive and friendly staff significantly enhance the hospitality experience, known for their warm and professional service that evokes notable guest mentions. The facilities, including an inviting indoor pool and ample parking, add to the convenience and enjoyment of any stay.
While the breakfast garners mixed reviews, primarily due to limited variety, it remains praised for accommodating various dietary needs with an emphasis on taste and health. Improvements could enhance the diversity of offerings to align with the hotel’s luxury brand.
The hotel provides an intimate and inviting setting ideal for couples seeking romantic retreats, marked by cozy fireplaces and thoughtful surprises. Meanwhile, its luxurious and stylish environment appeals to travelers looking for a refined experience. With plans to revisit expressed by many, Jangal das Araucárias Swan Design Hotel Canela stands out as a remarkable sanctuary of comfort and elegance, even with minor areas poised for enhancement.
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Accessible
5 Star
Luxury
$
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Summary of reviews
DoubleTree by Hilton Porto Alegre is nestled in a picturesque location along the Guaíba waterfront, offering guests stunning views and a serene atmosphere. The hotel's strategic position, near Pontal Shopping Mall and dining options, makes it a convenient and attractive choice for both leisure and retail enthusiasts. Guests frequently commend the modern facilities and attentive staff, further enhancing the enjoyable experience.
The breakfast at DoubleTree is a standout feature, praised for its variety, freshness, and delightful flavors, with popular offerings like eggs benedict and avocado toast. While some minor criticisms exist, such as the quality of orange juice or limited vegan options, they do not overshadow the overall positive sentiment. Dinner experiences also receive acclaim, despite a limited menu, with the quality of food and service often highlighted.
Guests appreciate the spacious, clean, and modern rooms, which are consistently noted for their comfort and scenic views, particularly overlooking the Guaíba River. Some design issues with bathroom privacy and occasional maintenance lapses are mentioned, yet the rooms primarily receive glowing reviews for their elegance and coziness.
Cleanliness is a key strength, with the hotel being lauded for its immaculate and well-maintained environment. The staff's friendliness and professionalism contribute to a welcoming atmosphere, despite some reports of inexperience during peak times.
The gym and pool complement the hotel's offerings, with the former being well-equipped and inviting, albeit small. The pool, despite being praised for its breathtaking views, is noted for its limited size and cold temperature, though guests enjoy its charming ambiance.
Parking and Wi-Fi services present areas for improvement, with parking fees perceived as high and internet connectivity described as inconsistent. Nevertheless, the hotel shows areas of excellence in bedding comfort, offering restful sleep and quality linens.
Overall, DoubleTree by Hilton Porto Alegre provides a luxurious and comfortable stay, with key highlights in its location, service, and breakfast. While some aspects may fall short of 5-star expectations, the hotel remains a favored choice for many travelers seeking relaxation and elegance.
The breakfast at DoubleTree is a standout feature, praised for its variety, freshness, and delightful flavors, with popular offerings like eggs benedict and avocado toast. While some minor criticisms exist, such as the quality of orange juice or limited vegan options, they do not overshadow the overall positive sentiment. Dinner experiences also receive acclaim, despite a limited menu, with the quality of food and service often highlighted.
Guests appreciate the spacious, clean, and modern rooms, which are consistently noted for their comfort and scenic views, particularly overlooking the Guaíba River. Some design issues with bathroom privacy and occasional maintenance lapses are mentioned, yet the rooms primarily receive glowing reviews for their elegance and coziness.
Cleanliness is a key strength, with the hotel being lauded for its immaculate and well-maintained environment. The staff's friendliness and professionalism contribute to a welcoming atmosphere, despite some reports of inexperience during peak times.
The gym and pool complement the hotel's offerings, with the former being well-equipped and inviting, albeit small. The pool, despite being praised for its breathtaking views, is noted for its limited size and cold temperature, though guests enjoy its charming ambiance.
Parking and Wi-Fi services present areas for improvement, with parking fees perceived as high and internet connectivity described as inconsistent. Nevertheless, the hotel shows areas of excellence in bedding comfort, offering restful sleep and quality linens.
Overall, DoubleTree by Hilton Porto Alegre provides a luxurious and comfortable stay, with key highlights in its location, service, and breakfast. While some aspects may fall short of 5-star expectations, the hotel remains a favored choice for many travelers seeking relaxation and elegance.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
Hotel Laghetto Stilo Borges Oficial enjoys an excellent reputation among guests, largely due to its prime location in the heart of Gramado. Situated on Borges de Medeiros Avenue, the hotel places visitors within walking distance of key attractions, popular restaurants and charming cafes. This central positioning allows for easy exploration of Gramado's highlights without the need for a car, greatly enhancing the overall experience.
Guests consistently praise the hotel's spacious and comfortable rooms. These accommodations are well-appreciated for their cleanliness, modern amenities and excellent bedding, ensuring a restful stay. Effective air conditioning, good sound insulation and attentive housekeeping further contribute to the comfort. However, some guests noted minor issues such as noise from the street, occasional maintenance problems and the need for more updated fixtures in certain rooms.
The breakfast at Hotel Laghetto Stilo Borges Oficial stands out as a highlight, receiving high praise for its variety, quality and delicious offerings. Guests appreciate the extensive selection of both sweet and savory items, as well as the inclusion of gluten-free and lactose-free options. While the breakfast space can get crowded and some desire a greater variety of cereals and regional dishes, these issues are relatively minor compared to the overall positive feedback.
Dining experiences are mixed with room service being well-received, especially for its convenience and quality sandwiches. However, the dinner options at the hotel restaurant tend to disappoint some guests due to pricing and inconsistent quality. The restaurant staff are generally praised for their efforts, though improvements in service speed and food variety could enhance the dining experience.
Cleanliness throughout the hotel is generally well-regarded with many guests noting the high standards maintained in the rooms and public areas. Nonetheless, occasional reports of mold and dirty hallways indicate areas that could use more attention.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism across all departments. Exceptional service at the reception, housekeeping and restaurant significantly elevates the guest experience, making guests feel welcomed and well-taken care of.
In terms of amenities, the hotel offers reliable and stable Wi-Fi, although a few guests experienced fluctuating speeds. The indoor gym and pool receive mixed reviews; the pool area is largely appreciated for its warmth and relaxed setting, whereas the gym is noted for its limited space and outdated equipment. While the pool area provides a pleasant experience, further enhancements to the gym are suggested.
Parking is a point of contention with guests finding the additional fees for valet service to be somewhat high. Many believe that complimentary parking would improve the overall guest experience.
For families, Hotel Laghetto Stilo Borges Oficial proves to be an ideal choice, offering a range of amenities catered to young children, including a playroom and a dedicated kids' area. The staff's attentiveness and the availability of cribs and bathtubs add to the family-friendly environment.
Overall, Hotel Laghetto Stilo Borges Oficial delivers a strong experience for travelers with its stellar location, comfortable accommodations, exceptional breakfast and outstanding staff service. Minor areas for improvement do not significantly detract from the overall positive impression guests have of their stay.
Guests consistently praise the hotel's spacious and comfortable rooms. These accommodations are well-appreciated for their cleanliness, modern amenities and excellent bedding, ensuring a restful stay. Effective air conditioning, good sound insulation and attentive housekeeping further contribute to the comfort. However, some guests noted minor issues such as noise from the street, occasional maintenance problems and the need for more updated fixtures in certain rooms.
The breakfast at Hotel Laghetto Stilo Borges Oficial stands out as a highlight, receiving high praise for its variety, quality and delicious offerings. Guests appreciate the extensive selection of both sweet and savory items, as well as the inclusion of gluten-free and lactose-free options. While the breakfast space can get crowded and some desire a greater variety of cereals and regional dishes, these issues are relatively minor compared to the overall positive feedback.
Dining experiences are mixed with room service being well-received, especially for its convenience and quality sandwiches. However, the dinner options at the hotel restaurant tend to disappoint some guests due to pricing and inconsistent quality. The restaurant staff are generally praised for their efforts, though improvements in service speed and food variety could enhance the dining experience.
Cleanliness throughout the hotel is generally well-regarded with many guests noting the high standards maintained in the rooms and public areas. Nonetheless, occasional reports of mold and dirty hallways indicate areas that could use more attention.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism across all departments. Exceptional service at the reception, housekeeping and restaurant significantly elevates the guest experience, making guests feel welcomed and well-taken care of.
In terms of amenities, the hotel offers reliable and stable Wi-Fi, although a few guests experienced fluctuating speeds. The indoor gym and pool receive mixed reviews; the pool area is largely appreciated for its warmth and relaxed setting, whereas the gym is noted for its limited space and outdated equipment. While the pool area provides a pleasant experience, further enhancements to the gym are suggested.
Parking is a point of contention with guests finding the additional fees for valet service to be somewhat high. Many believe that complimentary parking would improve the overall guest experience.
For families, Hotel Laghetto Stilo Borges Oficial proves to be an ideal choice, offering a range of amenities catered to young children, including a playroom and a dedicated kids' area. The staff's attentiveness and the availability of cribs and bathtubs add to the family-friendly environment.
Overall, Hotel Laghetto Stilo Borges Oficial delivers a strong experience for travelers with its stellar location, comfortable accommodations, exceptional breakfast and outstanding staff service. Minor areas for improvement do not significantly detract from the overall positive impression guests have of their stay.
Categories
5 Star
Accessible
Luxury
$
Info
Summary of reviews
Nestled in a quiet street, 249 Design Hotel offers an ideal blend of tranquility and convenience. Located just a short distance from the center of Gramado, the hotel provides easy access to the city's vibrant life while maintaining a peaceful retreat. The serene setting is complemented by modern architecture and thoughtful touches, such as a welcoming check-in with sparkling wine and an exceptional breakfast experience.
The breakfast at 249 Design Hotel is a highlight, offering a wide variety of high-quality choices that delight guests. A diverse selection of juices, fruits, breads, meats, and cakes cater to all palates, while à la carte options such as eggs Benedict elevate the experience. Flexible breakfast hours and the inclusion of fine items like Parma ham enhance the appeal, with service marked by attentive and friendly staff.
Rooms at the hotel are spacious, clean, and comfortable, blending modern design with regional charm. Guests praise the large beds, top-notch pillows, and high-quality bedding, ensuring a restful night's sleep. While some find the bathrooms slightly small, the overall room experience is enriched by charming antique furnishings in the common areas.
The hotel maintains an exceptional standard of cleanliness, providing a new and welcoming environment. Guests frequently comment on the spotless condition of the rooms and bathrooms, noting the pristine surroundings that contribute to a comfortable stay. This commitment to cleanliness is complemented by the warm and attentive hospitality of the staff.
The staff at 249 Design Hotel consistently receives high praise for their exceptional service and dedication to guest satisfaction. Notable team members, such as Marcelo and Patrícia, contribute to a welcoming atmosphere, going above and beyond to ensure a memorable experience. The staff's kindness, readiness to assist, and attention to detail enhance the overall stay, with many guests appreciating the personalized care and seamless service.
In summary, 249 Design Hotel offers a memorable stay characterized by a tranquil location, outstanding breakfast, spacious and clean rooms, exceptional service, and high-quality beds. Each aspect of the hotel contributes to a polished and enjoyable experience, making it a top choice for discerning travelers.
The breakfast at 249 Design Hotel is a highlight, offering a wide variety of high-quality choices that delight guests. A diverse selection of juices, fruits, breads, meats, and cakes cater to all palates, while à la carte options such as eggs Benedict elevate the experience. Flexible breakfast hours and the inclusion of fine items like Parma ham enhance the appeal, with service marked by attentive and friendly staff.
Rooms at the hotel are spacious, clean, and comfortable, blending modern design with regional charm. Guests praise the large beds, top-notch pillows, and high-quality bedding, ensuring a restful night's sleep. While some find the bathrooms slightly small, the overall room experience is enriched by charming antique furnishings in the common areas.
The hotel maintains an exceptional standard of cleanliness, providing a new and welcoming environment. Guests frequently comment on the spotless condition of the rooms and bathrooms, noting the pristine surroundings that contribute to a comfortable stay. This commitment to cleanliness is complemented by the warm and attentive hospitality of the staff.
The staff at 249 Design Hotel consistently receives high praise for their exceptional service and dedication to guest satisfaction. Notable team members, such as Marcelo and Patrícia, contribute to a welcoming atmosphere, going above and beyond to ensure a memorable experience. The staff's kindness, readiness to assist, and attention to detail enhance the overall stay, with many guests appreciating the personalized care and seamless service.
In summary, 249 Design Hotel offers a memorable stay characterized by a tranquil location, outstanding breakfast, spacious and clean rooms, exceptional service, and high-quality beds. Each aspect of the hotel contributes to a polished and enjoyable experience, making it a top choice for discerning travelers.
Categories
Accessible
5 Star
Luxury
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