Ace Hotel Riom

Riom 45.89493700, 3.13750200 , Rue Louis Armstrong (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsAce Hotel Riom is celebrated for its strategic location and accessibility, making it an ideal stopover for travelers. With easy access to the A71 and A75 highways and proximity to a variety of dining options, the hotel ensures a quiet environment perfect for resting. Guests appreciate the soundproof rooms and welcoming staff, which add to the overall peaceful experience.

The hotel's breakfast receives positive feedback for being generous, varied and of good value. The buffet-style offering includes items like fresh croissants and eggs, catering to early risers starting as early as 6 am. Though some mention a limited selection of fresh fruits and local products, the overall sentiment is that the breakfast is satisfying and practical.

While Ace Hotel Riom does not have an onsite restaurant, its location near numerous dining options—including places offering discounts to hotel guests—ensures a wide variety of culinary choices. Staff-provided dinner recommendations help guests find quality meals nearby and the availability of ready-made meal options for in-room dining adds convenience.

Rooms at the hotel are praised for their cleanliness, spaciousness and comfort. The modern, well-maintained accommodations feature comfortable bedding and sufficient soundproofing. Although the bathrooms could use some updates, the general quality of the rooms is highly regarded, contributing to a restful stay.

Cleanliness is a standout trait with frequent mentions of spotless rooms and well-maintained common areas. Despite minor issues like mold in some showers, the hotel maintains a high standard of hygiene.

The staff is consistently highlighted for their friendliness, professionalism and attentive service. Their ability to communicate in multiple languages and 24/7 availability enhance the guest experience, making for a smooth and pleasant stay.

Free Wi-Fi at the hotel meets most guests' needs with reliable and adequate connectivity. While there are occasional mentions of weak signals and difficulties with multiple devices, the general consensus is positive.

Ample and secure parking is another significant advantage, featuring both free and monitored options, Tesla chargers and shaded spots. This adds to the convenience and peace of mind for guests traveling by car.

Families find the hotel very accommodating with spacious rooms, family-friendly breakfasts and amenities to cater to children, including travel cots and baby cribs. The hotel's quiet and spacious environment ensures a restful stay for all members of the family.

The beds receive high marks for comfort and spaciousness, often described as a key feature in guest reviews. Although a few mention preferences for firmer mattresses or thicker pillows, the overall sentiment is positive.

Accessibility is another strong point with facilities catering to individuals with disabilities, including well-equipped rooms and an elevator. The hotel's location and 24-hour accessibility also add to its convenience for all travelers.

Lastly, Ace Hotel Riom is noted for being pet-friendly with accommodations that cater to guests traveling with dogs. While pets aren't allowed in the breakfast room, the overall pet policy is seen as accommodating and reasonable.

In summary, Ace Hotel Riom offers a clean, comfortable and well-located stay with excellent service, making it a reliable choice for travelers, families and pet owners alike.
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Categories
Family Friendly Hotel
This hotel provides spacious, air-conditioned, and soundproofed rooms suitable for families. It offers amenities such as XXL beds, free Wi-Fi, and the possibility to provide necessary facilities for small children. Also, it has a free private parking.

Dog Friendly Hotel
This hotel offers pet-friendly rooms and free parking. It also has family rooms and air-conditioning, ensuring a comfortable stay for guests and their pets.

Hotel with Parking
This hotel offers free private parking on-site. The parking is secure and easily accessible, particularly convenient for travelers using the nearby motorway.

Accessible Hotel
This hotel offers extensive accessibility features, including wheelchair accessibility in common areas and rooms. Specific room amenities mentioned are grab bars near the toilet, low-height counters and sinks, and raised toilet seats. It also provides accessible parking and a lift.

3-Star Hotel
The Ace Hotel Riom is situated just 9.3 miles from Clermont-Ferrand and a 45-minute drive from the Auvergne mountain range and Vulcania theme park, making it a convenient base for exploring the region. The hotel offers a range of amenities and features to enhance your stay. Rooms are soundproofed for a peaceful night's sleep, and the hotel provides free Wi-Fi and parking.

Room Types
Double Room Free Wi-Fi access and an LCD TV are offered in this air-conditioned room.

Triple Room Free Wi-Fi access and an LCD TV are offered in this air-conditioned room.

Quadruple Room (1 double bed, 1 single bed, 1 child bed (70/160cm)) The quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds and 1 futon.

Guest Reviews
8.2
Very Good
Location
Ace Hotel Riom is praised extensively for its strategic location, making it an optimal choice for travelers needing a stopover. With its easy access just off the A71 and A75 highways, it has become a favorite among those journeying towards Spain, Germany or various destinations within France. Guests frequently highlight the hotel's proximity to highway exits, ensuring quick and easy access without detours or noise disruptions. Furthermore, the hotel offers a quiet environment, which is ideal for resting despite being near the motorway.

The convenience extends beyond the easy highway access, as the hotel is also close to a variety of dining options and services. Whether you're embarking on a long journey or breaking up your trip with an overnight stay, the hotel's placement and amenities provide a hassle-free experience. The quiet surroundings and soundproofed rooms bolstered by friendly staff ensure that the hotel meets the needs of travelers looking for a peaceful yet accessible location.

Breakfast
Ace Hotel Riom receives commendations for its breakfast offering, which guests frequently describe as generous, varied and hearty. Many praised the array of quality products and the breakfast's good value for money. Specific comments highlight the abundance and variety of the options available, including fresh croissants, chocolate buns and the ability to cook eggs in the morning. Several guests found the breakfast practical and filling, suiting early risers with its service starting at 6 am.

The breakfast setup includes a buffet style, providing a sufficient variety to cater to different tastes, although some noted the limited selection of fresh fruits and local products. Despite a few remarks about the small and occasionally crowded breakfast room, the extended service hours and the option to take breakfast to go were appreciated for their convenience.

While the majority found the breakfast to be good or very good, a few guests mentioned that it could benefit from more variety and organic options. Some perceived it as basic or simple but acknowledged it still met their expectations given the price. Overall, the feedback underscores that at Ace Hotel Riom, breakfast is a satisfying experience with plenty of choices to suit many preferences.

Dinner
For travelers looking to enjoy a satisfying dinner during their stay at Ace Hotel Riom, the hotel's prime location offers a multitude of dining options within walking distance. Despite there being no onsite dining facilities, guests have access to numerous nearby restaurants, including outstanding venues like Lucien and La Mangoune, the latter offering a 10% discount for hotel patrons. Multiple eateries, such as the highly praised pizzeria and an all-you-can-eat Chinese buffet, can be found just a short stroll from the hotel, ensuring a variety of cuisines to choose from.

The hotel staff provides excellent dining recommendations, ensuring guests find good value meals, though it's worth noting that many local restaurants can become fully booked, especially during peak hours. For those preferring a quieter evening, the hotel offers ready-made meal options, including original and highly appreciated dinner jars, which can be enjoyed in the comfort of the guest rooms.

Overall, while Ace Hotel Riom doesn't offer its own dinner service, its proximity to a diverse selection of reasonably priced and high-quality restaurants makes it a convenient choice for dining.

Rooms
Ace Hotel Riom offers a range of rooms that generally receive praise for their cleanliness, spaciousness and comfort. Despite some concerns about room size, particularly for groups of four, guests frequently comment on the ample space available with many rooms being described as large or very spacious. The soundproofing is another highlight, ensuring a quiet and tranquil stay.

The rooms are modern and well-maintained, featuring comfortable bedding and functional layouts that meet the needs of various travelers. Cleanliness is consistently noted with rooms described as spotless and freshly renovated. Air conditioning is appreciated, especially during hot weather, making the rooms cool and comfortable upon arrival.

Bathrooms receive mixed reviews; while functional, some guests feel they could be better equipped and more contemporary. A few reviews mention minor issues such as a musty smell or outdated features in the bathroom.

Overall, Ace Hotel Riom provides a pleasant stay with steady comfort, hygiene and modern amenities, making it a suitable stopover for both individual travelers and families. The breakfast is well-regarded, adding to the positive experience. The hotel strikes a good balance between quality and value, catering well to guests seeking a clean, quiet and comfortable room.

Beds
Ace Hotel Riom has garnered positive acclaim for its comfortable and spacious beds, often highlighted as a key feature in guest reviews. Reviewers frequently use descriptors such as very comfortable, generous and spacious to describe the beds, indicating a consistent standard of comfort. The bedding is often praised for its quality with guests appreciating the comfort and cleanliness of the sheets and pillows. Several reviews also mention the beds as being of good value for money, making it an appealing choice for travelers on the go.

While some guests noted occasional issues such as soft mattresses or thin pillows, the overwhelming sentiment remains positive with many finding the beds to be restful after a long journey. The overall impression is one of reliable comfort and quality with many guests complimenting the clean, comfortable and welcoming atmosphere the beds contribute to in their stays.

Cleanliness
Ace Hotel Riom receives consistent praise for its exceptional cleanliness from guests. Reviews frequently highlight the spotless condition of both rooms and common areas. Guests appreciate the immaculate standards maintained throughout their stay, noting clean bedding and well-cleaned rooms. The hotel’s modern facilities and fresh renovations contribute to its overall neat appearance.

Despite some minor critiques mentioning mold in the shower and outdated bathroom fixtures, the hotel still holds a high reputation for cleanliness. Several reviews mention the contrast between newly renovated rooms and older bathrooms, yet the general maintenance and cleanliness of the rooms remain commendable.

The hotel’s dedication to hygiene extends beyond the rooms with clean premises and comfortable accommodations consistently noted by guests. Quiet surroundings and soundproof rooms add to the overall pleasant experience. Ace Hotel Riom strikes a balance between comfort and cleanliness, making it an ideal stop for travelers seeking a hygienic and restful stay near the highway.

Staff
The reviews for Ace Hotel Riom consistently highlight the exceptional quality of the staff's service. Guests frequently describe the team as welcoming, friendly and attentive. The receptionists, in particular, are noted for their kindness and professionalism with many reviews mentioning a warm and courteous welcome upon arrival. The staff's ability to communicate in Spanish and their 24/7 availability have also been praised, ensuring a smooth and pleasant experience for international travelers.

Guests have observed that the staff is not only personable but also highly responsive to requests, showcasing a blend of warmth and efficiency. Numerous reviews emphasize the consistency in the staff's friendly demeanor, smiling faces and willingness to help, even going out of their way to provide relevant advice on local sightseeing and dining options.

The hotel's emphasis on customer service is evident through the consistent praise for the staff's understanding, helpfulness and reliability. This attentive service, combined with the clean and comfortable accommodations, contributes to a positive overall experience that brings high value for money. Guests regularly note that the team's professionalism and humane approach significantly enhance their stay, making Ace Hotel Riom a reliable choice for both short and extended visits.

Wi-Fi
At Ace Hotel Riom, guests generally find the Wi-Fi to meet their needs adequately with multiple reviewers highlighting it as good, decent and reliable. The hotel offers free Wi-Fi, which is often described as accessible and of fairly good quality. Several guests have mentioned that the Wi-Fi connection works fine and was adequate for their use. High-speed internet and easy access to Wi-Fi were also noted as positives.

However, there have been a few issues reported, including weak signals, problems with the Wi-Fi key and occasional difficulties connecting multiple devices. Streaming might not be seamless for everyone, as a couple of reviews pointed out an inability to stream content. Despite these minor drawbacks, the general consensus leans toward a positive experience with the hotel's Wi-Fi service.

Parking
Ace Hotel Riom is a standout choice for travelers who prioritize secure and accessible parking facilities. Reviews consistently highlight the ample parking spaces, ensuring guests rarely struggle to find a spot. The parking options are both free and secure, delivering peace of mind to those with vehicles, including motorbikes.

Guests appreciate the large, well-secured parking lot, which is conveniently located near the hotel entrance. The private and monitored parking areas are an added bonus, offering an extra layer of safety, especially with closed parking available at night. The presence of nearby Tesla chargers and shaded spots further enhances the convenience for electric vehicle owners and those seeking to protect their cars from the elements.

Frequent mentions of the parking being easy to access and the availability of free Tesla chargers elevate the overall experience. The parking at Ace Hotel Riom is consistently described as adequate, spacious and secure, making it a reliable choice for anyone driving to the area.

Family
Ace Hotel Riom stands out as a welcoming haven for families, providing a variety of amenities suited for guests traveling with children. Reviews highlight the spacious family rooms suitable for groups as large as four, making it an ideal choice for both longer family stays and quick overnight stopovers. Parents particularly appreciate the convenience of having travel cots pre-installed upon arrival and the option of rooms specifically arranged to accommodate baby cribs.

Many guests commend the hotel for its family-friendly breakfast and overall clean, family-sized facilities. The quiet, spacious rooms add to the comfort, ensuring a restful environment for families, even after long travels. The straightforward check-in process and accommodations tailored for family needs make for a hassle-free experience.

Moreover, the hotel is regarded as convenient for family getaways due to its easily accessible location and adequate parking. Multiple reviews recommend the hotel for family trips, underscoring its reputation as a dependable lodging choice for those traveling with children. Despite a few concerns regarding young children, the positive aspects such as friendly service, large rooms and readiness to host family groups make it a recommended spot for families exploring the region.

Accessible
Ace Hotel Riom offers an incredibly convenient and accessible experience for guests with disabilities. The hotel is strategically situated close to the highway, making it a prime location for those traveling by car and it features easily accessible rooms and parking. The building itself is designed with accessibility in mind, featuring facilities that cater to individuals with reduced mobility, including well-equipped accessible rooms and an elevator. Guests have noted the convenience of the hotel's 24-hour accessibility and its spacious rooms. The staff receives high praise for their helpfulness with special commendations for going above and beyond to meet the needs of guests, including those with specific requirements. The private, fenced parking area provides added security and peace of mind. Additionally, the hotel’s cleanliness and robust accessibility options ensure a comfortable stay. Overall, Ace Hotel Riom is highly accessible, practical and convenient, especially for those needing quick access to major roadways and thoroughfares.

Dog Friendly
Ace Hotel Riom is widely recognized as a dog-friendly establishment, welcoming dogs and other pets with ease. Guests appreciate that pets are allowed and accepted without complications, affirming the hotel's commitment to being pet-friendly. Accommodations on the ground floor are highlighted as ideal for those traveling with dogs, further enhancing the convenience for pet owners. While there is a small supplement for accommodating pets, this charge is considered reasonable for the value provided.

However, it's important to note that dogs are not permitted in the breakfast room, which some guests find to be a minor inconvenience. There have also been occasional instances of dogs barking, which may be disruptive. Despite these minor issues, the hotel's overall animal-friendly environment, including the natural spaces available for pets and the acceptance of both small and large dogs, makes it a favorable choice for travelers with furry companions.


No, Ace Hotel Riom doesn't have any pool.

No, a spa isn't available at Ace Hotel Riom.

Yes, Ace Hotel Riom welcomes dogs.

Yes, parking facilities are available at Ace Hotel Riom.

No, Ace Hotel Riom doesn't have a gym.

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