Aram room
Riyadh
24.64007200,
46.69340600
,
Prince Faisal Ibn Bandar Ibn Abdulaziz, An Narjis، An Narjis
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Summary of reviews'Aram room' enjoys a highly favorable location, especially for travelers needing proximity to King Khalid International Airport. Its advantageous setting near main roads like King Fahd Road and King Salman Highway, along with nearby urban amenities, makes it an excellent choice for both leisure and business guests. The hotel's position in the north of Riyadh offers a peaceful environment while providing easy access to essential services and major shopping hubs like Riyadh Avenue Mall and Lulu Hypermarket.
The rooms at the hotel are spacious and include amenities such as a living room, stove and bedroom, which are well-suited for business stays. However, several guests pointed out serious cleanliness issues with mentions of dirty carpets, bad smells and the presence of insects, including cockroaches and bed bugs. The outdated and shabby furniture, broken fixtures and lack of basic amenities such as towels and kitchen utensils further detract from the overall experience. Despite some reports of easy check-in and comfort, the rooms urgently require maintenance and renovation to meet acceptable standards.
Cleanliness is a significant concern with frequent reports of unclean rooms and bathrooms, stained bedding and poor housekeeping services. The old and dilapidated furnishings contribute to an unhygienic atmosphere, impacting guests' overall satisfaction. Although a few guests noted clean areas, there is a recurring call for improved maintenance and housekeeping.
The staff receive mixed reviews. Many guests appreciated the politeness and friendliness of the staff, particularly commending specific employees for their helpfulness. However, reports of unprofessional behavior and poor service experiences indicate inconsistency in guest interactions. The staff’s courteousness and support highlight the potential for service quality improvement.
The hotel's Wi-Fi services receive mixed feedback. While some guests praised the internet quality, many reported slow and unstable connections, particularly within the rooms.
Parking options are limited with no dedicated spaces for the hotel, leading to competition for spots during busy times. The valet service also received mixed reviews regarding its efficiency during peak hours.
The family-friendliness of the hotel has varying reviews. While some visitors noted the presence of families, others mentioned that the setting might not be ideal due to issues like insufficient valet services and crowded common areas. The hotel appears more suitable for smaller groups or couples rather than larger family units.
Opinions about the beds are varied. While some guests found the beds comfortable, many reported dissatisfaction due to dirty and smelly bedding, uncomfortable mattresses and issues like air conditioning leaks. The general consensus suggests that the beds, like other areas of the hotel, need significant attention to meet guest expectations.
In summary, 'Aram room' offers a strategic location and spacious rooms that can be comfortable for some guests. However, extensive improvements in cleanliness, maintenance and customer service are necessary to enhance the overall guest experience.
The rooms at the hotel are spacious and include amenities such as a living room, stove and bedroom, which are well-suited for business stays. However, several guests pointed out serious cleanliness issues with mentions of dirty carpets, bad smells and the presence of insects, including cockroaches and bed bugs. The outdated and shabby furniture, broken fixtures and lack of basic amenities such as towels and kitchen utensils further detract from the overall experience. Despite some reports of easy check-in and comfort, the rooms urgently require maintenance and renovation to meet acceptable standards.
Cleanliness is a significant concern with frequent reports of unclean rooms and bathrooms, stained bedding and poor housekeeping services. The old and dilapidated furnishings contribute to an unhygienic atmosphere, impacting guests' overall satisfaction. Although a few guests noted clean areas, there is a recurring call for improved maintenance and housekeeping.
The staff receive mixed reviews. Many guests appreciated the politeness and friendliness of the staff, particularly commending specific employees for their helpfulness. However, reports of unprofessional behavior and poor service experiences indicate inconsistency in guest interactions. The staff’s courteousness and support highlight the potential for service quality improvement.
The hotel's Wi-Fi services receive mixed feedback. While some guests praised the internet quality, many reported slow and unstable connections, particularly within the rooms.
Parking options are limited with no dedicated spaces for the hotel, leading to competition for spots during busy times. The valet service also received mixed reviews regarding its efficiency during peak hours.
The family-friendliness of the hotel has varying reviews. While some visitors noted the presence of families, others mentioned that the setting might not be ideal due to issues like insufficient valet services and crowded common areas. The hotel appears more suitable for smaller groups or couples rather than larger family units.
Opinions about the beds are varied. While some guests found the beds comfortable, many reported dissatisfaction due to dirty and smelly bedding, uncomfortable mattresses and issues like air conditioning leaks. The general consensus suggests that the beds, like other areas of the hotel, need significant attention to meet guest expectations.
In summary, 'Aram room' offers a strategic location and spacious rooms that can be comfortable for some guests. However, extensive improvements in cleanliness, maintenance and customer service are necessary to enhance the overall guest experience.
Family Friendly Hotel
Cheap Hotel
About Aram room
License: 50001932
Guest Reviews
Location
The hotel’s location near key areas such as the Riyadh Avenue Mall, Lulu Hypermarket and several government circles makes it convenient for both leisure and business travelers. For those attending the management institute, the proximity is particularly noteworthy. Despite the positive feedback on its strategic location and convenience, a few reviews noted some inconsistencies with the exact location listed on the website.
Overall, the general consensus highlights the hotel's excellent strategic location, making it a practical choice for guests prioritizing airport proximity and accessible urban amenities.
Rooms
Many guests pointed out significant cleanliness issues with several comments highlighting that rooms were very dirty with carpets that are old and stained and a pervasive bad smell throughout. The presence of insects, particularly cockroaches, in the rooms, bathrooms and kitchens was frequently mentioned, making the living conditions far from ideal. Moreover, there were reports of bed bugs and unpleasant cigarette odors which left a foul smell in many rooms.
The rooms, while spacious, require urgent maintenance and renovation. Guests noted that the furniture is old, shabby and often broken with some pieces being dilapidated and smelly. Other issues include broken lights, broken doors, broken cabinets and problems with the air conditioning and bathroom facilities. Basic amenities such as towels, soap and essential kitchen utensils were missing, leading to further discomfort.
Despite a few mentions of rooms being comfortable and neat by some guests, the overall consensus points to a dire need for improved cleanliness, updated furnishings and better maintenance to enhance the guest experience. The convenience of an easy check-in process and spaciousness cannot overshadow the pressing issues that need to be addressed to meet acceptable hospitality standards.
Beds
Cleanliness
Several guests stated that the towels were either not provided or were only available after multiple requests. The state of the furnishings – described as old and dilapidated – further adds to the unhygienic atmosphere. There were also numerous reports of broken appliances with examples ranging from leaking air conditioners to malfunctioning showers and cook tables.
Despite these issues, a few reviews did mention that certain aspects of the hotel were clean and there were acknowledgments of the clean and calm areas. The feedback emphasizes a recurring call for increased attention to housekeeping and maintenance to improve the overall standard of the accommodation. Overall, guests expressed significant dissatisfaction with the level of cleanliness, directly impacting their experience.
Staff
However, not all experiences were positive. Some guests reported unprofessional behavior and poor service, citing instances where there was no response from the staff or the reception. Unhelpful and rude interactions, particularly with some receptionists and porters, were noted. Issues such as lack of staff to serve guests and uncooperative personnel were mentioned, creating a dichotomy in guest experiences. Despite these negatives, the appreciation for courteous and supportive staff highlights the potential for improvement in overall service quality.
Wi-Fi
Parking
Family
No, Aram room doesn't have any pool.
No, a spa isn't available at Aram room.
No, Aram room doesn't allow dogs.
No, parking facilities aren't available at Aram room.
No, Aram room doesn't have a gym.
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