DAMAC Riyadh داماك الرياض

Riyadh 24.70955700, 46.67259200 , King Fahd Street, Olaya District (Show on Map)


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Summary of reviews'DAMAC Riyadh - Luxury Apartments داماك الرياض' is favorably noted for its exceptional location in the heart of Riyadh's vibrant Al Olaya district, offering close proximity to key landmarks such as the Kingdom Tower, shopping malls, supermarkets and a variety of dining options. Guests appreciate the easy access to essential services and leisure activities, along with the excellent city views that enhance their stay.

The apartments themselves are spacious and luxurious, featuring large flat-screen TVs, stable internet connectivity and fully equipped kitchens, making them ideal for families. However, reviews also highlight significant issues with cleanliness and maintenance, including cigarette smoke odors, poor housekeeping, worn-out furnishings and broken fixtures. The maintenance problems extend to non-functional door keys, cracked bathroom fixtures and air conditioning issues, which can detract from the overall experience.

While the reception staff generally receive positive feedback for their communication and responsiveness, the consistency of service is a concern. Housekeeping and security staff receive mixed reviews with reports of missed cleaning services and unpleasant interactions with security personnel.

In summary, while DAMAC Riyadh's luxurious apartments and prime location are highly attractive, potential visitors should be aware of the recurring cleanliness, maintenance and service issues that could impact their stay. Improving these areas could significantly enhance the overall guest experience.
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Guest Reviews
Location
DAMAC Riyadh - Luxury Apartments boasts an impressive location that consistently delights its guests. Nestled in the vibrant Al Olaya district, this accommodation places visitors in the heart of Riyadh's bustling city life. Its close proximity to the Kingdom Tower, shopping malls, supermarkets and an array of restaurants makes it incredibly convenient for travelers seeking access to essential services and leisure activities. The strategic, central location ensures everything is within easy reach, garnering frequent praise for being near to all necessary amenities. Guests often highlight the excellent city views and the initial positive impression upon arrival. While the website information might need some updates for accuracy and ease of access, the location of DAMAC Riyadh remains a standout feature, making it an exceptional choice for those seeking both comfort and convenience in this lively area.

Rooms
The DAMAC Riyadh - Luxury Apartments, داماك الرياض, offer remarkably spacious rooms that are described as luxurious and comfortable by numerous guests. The apartments often feature large, flat-screen TVs and stable internet connectivity. Many visitors appreciate the sizable layout of the apartments, which can include multiple rooms, bathrooms, living areas and fully equipped kitchens, making them ideal for families.

However, while the apartments are spacious and have a lot of potential, numerous reviews highlight significant issues with cleanliness and maintenance. There are frequent mentions of rooms smelling like cigarette smoke and instances of poor housekeeping with some guests reporting rooms were cleaned only once during extended stays or not at all. Furnishings within the apartments are noted to be old, worn out and in some cases, dirty. Specific complaints point to filthy carpets, broken cabinetry and unclean bed linens and sofas.

Moreover, maintenance issues are commonly cited with reports of cracked bathroom fixtures, water leaks, non-functional door keys and broken air conditioning units. Several guests express frustration with the check-in process, which can be time-consuming. There is also a notable lack of hotel services with no room service or on-site restaurant, which might disappoint those looking for a traditional hotel experience.

In essence, while DAMAC Riyadh offers the advantage of large, luxurious spaces, potential guests should be aware of the recurring issues related to cleanliness, maintenance and service gaps, which could impact the overall stay experience.

Cleanliness
DAMAC Riyadh - Luxury Apartments unfortunately garners significant concern from guests regarding cleanliness. Numerous reviews highlight issues such as dirty and worn-out furniture, rooms that were not cleaned properly and strong, unpleasant odors, particularly of smoke. Many guests also mentioned visible stains on carpets, chairs and bed sheets, as well as dust accumulation. The poor state of the bathrooms and the overall maintenance of the property were frequently pointed out. The general consensus is that the cleanliness levels are low and need considerable improvement. Guests also reported loud music from other rooms, further affecting their stay.

Staff
'DAMAC Riyadh - Luxury Apartments' presents a mixed experience when it comes to staff interactions. The reception team generally receives positive feedback for their excellent communication and responsiveness. Residents often are greeted warmly at check-in, fostering a welcoming environment initially. However, the hotel seems to struggle with consistency, particularly regarding the behavior and professionalism of the security and housekeeping staff.

Many guests report that housekeeping staff are polite and responsive, but others note they are not well-trained with cleaning services sometimes missed altogether. The reception can be hit or miss with some guests praising the excellent and friendly staff, while others have experienced unprofessional or even rude interactions.

Security staff frequently receive negative feedback for being rude and uncooperative. This issue is significant enough that multiple reviews specifically mention unpleasant encounters with security personnel at the entrance and within the establishment.

Overall, while the luxurious apartments and prime location draw visitors in, the inconsistent service, especially regarding security and housekeeping, seems to leave a disappointing aftertaste for many guests. The management might need to address these discrepancies to ensure a consistently high standard of hospitality.


Yes, DAMAC Riyadh داماك الرياض has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at DAMAC Riyadh داماك الرياض.

Yes, DAMAC Riyadh داماك الرياض welcomes dogs.

Yes, parking facilities are available at DAMAC Riyadh داماك الرياض.

Yes, DAMAC Riyadh داماك الرياض has a gym.

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