DoubleTree Suites by Hilton - Riyadh Financial District
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Summary of reviewsDoubleTree Suites by Hilton - Riyadh Financial District enjoys a prominent location that appeals to both business and leisure travelers. Guests frequently commend the hotel’s strategic proximity to major attractions, shopping malls, restaurants and Riyadh's financial center. The setting is noted for being both conveniently central and peacefully tranquil, providing a serene environment despite the bustling surroundings.
Rooms at the hotel receive high praise for their spaciousness, cleanliness and comfort. The suites, in particular, are well-suited for families and groups, featuring generous interiors and well-maintained amenities. Bathrooms, although generously sized, had a few critiques regarding small bathtubs and water spillage. The comfortable beds and overall peaceful atmosphere ensure a restful experience, although a few guests mentioned the need for better pillows.
The cleanliness of the hotel is a standout feature with many guests highlighting the superb maintenance and pleasant aroma throughout the premises. Despite minor issues such as old carpets and dirty windows, the general consensus remains highly positive.
The hotel's breakfast offerings are widely lauded for their variety and quality. With over 25 different items, the breakfast buffet, including a notable fresh honey selection, is a significant highlight. Though some guests find the cost of breakfast high, the quality and attentive service largely overshadow this concern.
Dinner experiences are more mixed with the in-restaurant dining being highly praised for its service and ambiance. However, room service and certain dishes fall short of expectations with critiques about taste and preparation quality being common.
Staff hospitality is another major positive with specific commendations for friendly and helpful interactions, particularly from front desk personnel. While there were some mentions of service inefficiencies and unprofessional behavior, the overall perception of staff remains warmly favorable.
Family travelers find DoubleTree Suites by Hilton an attractive option with spacious family suites and amenities such as recreational areas for children and a heated pool. The hotel’s proximity to entertainment options further enhances its family-friendly appeal.
Wi-Fi service at the hotel has received mixed reviews with some guests enjoying strong connectivity, whereas others experienced issues that were not always promptly resolved.
The hotel also caters well to business travelers, offering an environment conducive to work with excellent cleanliness and courteous service. The luxurious ambiance, coupled with essential business amenities, makes it a fitting choice for professionals.
Parking facilities are positively reviewed for their cleanliness and convenience, although the valet service sometimes incurs a fee.
Overall, DoubleTree Suites by Hilton - Riyadh Financial District offers a blend of luxury, comfort and strategic location, making it a top recommendation for visitors to Riyadh. While certain areas such as room service quality and minor maintenance issues could benefit from improvement, the positive aspects of spacious rooms, excellent breakfast, cleanliness and great staff ensure a commendable guest experience.
Categories
Rooms at the hotel receive high praise for their spaciousness, cleanliness and comfort. The suites, in particular, are well-suited for families and groups, featuring generous interiors and well-maintained amenities. Bathrooms, although generously sized, had a few critiques regarding small bathtubs and water spillage. The comfortable beds and overall peaceful atmosphere ensure a restful experience, although a few guests mentioned the need for better pillows.
The cleanliness of the hotel is a standout feature with many guests highlighting the superb maintenance and pleasant aroma throughout the premises. Despite minor issues such as old carpets and dirty windows, the general consensus remains highly positive.
The hotel's breakfast offerings are widely lauded for their variety and quality. With over 25 different items, the breakfast buffet, including a notable fresh honey selection, is a significant highlight. Though some guests find the cost of breakfast high, the quality and attentive service largely overshadow this concern.
Dinner experiences are more mixed with the in-restaurant dining being highly praised for its service and ambiance. However, room service and certain dishes fall short of expectations with critiques about taste and preparation quality being common.
Staff hospitality is another major positive with specific commendations for friendly and helpful interactions, particularly from front desk personnel. While there were some mentions of service inefficiencies and unprofessional behavior, the overall perception of staff remains warmly favorable.
Family travelers find DoubleTree Suites by Hilton an attractive option with spacious family suites and amenities such as recreational areas for children and a heated pool. The hotel’s proximity to entertainment options further enhances its family-friendly appeal.
Wi-Fi service at the hotel has received mixed reviews with some guests enjoying strong connectivity, whereas others experienced issues that were not always promptly resolved.
The hotel also caters well to business travelers, offering an environment conducive to work with excellent cleanliness and courteous service. The luxurious ambiance, coupled with essential business amenities, makes it a fitting choice for professionals.
Parking facilities are positively reviewed for their cleanliness and convenience, although the valet service sometimes incurs a fee.
Overall, DoubleTree Suites by Hilton - Riyadh Financial District offers a blend of luxury, comfort and strategic location, making it a top recommendation for visitors to Riyadh. While certain areas such as room service quality and minor maintenance issues could benefit from improvement, the positive aspects of spacious rooms, excellent breakfast, cleanliness and great staff ensure a commendable guest experience.
Hotel Taking Steps Towards Sustainability
This hotel is certified environmentally-friendly by BeCause and holds ISO 14001:2015 and ISO 50001:2018 certifications. It is part of Hilton's commitment to reduce its environmental footprint and has a strategy for waste elimination and diversion.
Accessible Hotel
This hotel provides extensive accessible features including accessible business centers, elevators, exercise facilities, restaurants, meeting rooms, and parking spaces for cars and vans. Public areas, including the entrance and registration desk, are accessible via level or ramp entry. Accessible rooms have bedroom and bathroom doors at least 32 inches wide, grab bars in bathrooms, and emergency pull cords. Visual alarms for hearing impaired guests are available in rooms, hallways, and public areas.
Hotel with Indoor Pool
This hotel provides a luxurious indoor pool for guests to enjoy. Additional wellness facilities include a sauna.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
About DoubleTree Suites by Hilton - Riyadh Financial District
License: 10001551
Guest Reviews
Location
Many reviews highlight the proximity to the financial center, Riyadh Park and Winter Wonderland, offering a comfortable stay whether for business or leisure. The surroundings are noted for being quiet and tranquil, providing a serene environment despite being close to the city's hustle and bustle. The hotel is also near Riyadh Season events and the airport, ensuring that guests are never far from key locations and entertainment options.
Room cleanliness, comfort and generous sizes, particularly of the bathrooms, receive commendations, alongside the friendly and cooperative staff. Quick and simple check-in procedures are another plus point, although some guests noted occasional delays.
In conclusion, the DoubleTree Suites by Hilton garners positive feedback for its superb location, clean and spacious rooms and excellent service, making it a top recommendation for visitors to Riyadh.
Breakfast
Dinner
However, the overall assessment of the food quality appears split. While some found the dinner good, there were multiple mentions of poor food quality. Room service food was often criticized as being very bad and not worth the cost. Specific complaints included tasteless BBQ items, improperly cooked meat and unappealing boiled rice. Furthermore, the desert and sandwich dishes received low ratings. The café in the lobby also did not fare well among guests.
In summary, while the in-restaurant dining experience may shine through with commendable service and good ambiance, other aspects such as room service and some specific dishes require attention and improvement to meet guest expectations.
Rooms
Several reviews also praised the comfortable beds and the overall peaceful atmosphere of the hotel, contributing to a restful night’s sleep. The amenities provided, including room service, added to the favorable experience with some guests mentioning upgrades that enhanced their stay.
Guests found the bathrooms to be generously sized, although a few noted issues such as a small bathtub and shower areas that led to water spreading across the bathroom floor. Nonetheless, the overall sentiment was positive with regard to comfort and cleanliness.
While the majority of feedback centered around the fantastic room size and comfort, some guests pointed out minor issues, such as worn-out furniture, non-smart TVs and occasional delays in room availability. Additionally, there were mentions of the air conditioning being too warm and a lack of a fully equipped kitchen despite what was advertised.
In summary, DoubleTree Suites by Hilton in Riyadh stands out for its large, clean and comfortable rooms, well-suited for both individual travelers and families, although there are minor areas that could benefit from improvement.
Beds
Cleanliness
While there are occasional mentions of issues such as old and smelly carpets in some areas, dirty windows and external noise, these concerns are largely overshadowed by the overwhelming positive feedback on the hotel's cleanliness. The staff also receive high praise for being friendly, helpful and amazing, enhancing the overall guest experience.
The hotel's parking and cleaning services are also noted as exceptional and guests appreciate the clean and new facilities. The spacious rooms and comfortable beds further contribute to the overall comfort of the stay. Even though there are some minor service delays and maintenance issues, the general impression is that DoubleTree Suites by Hilton - Riyadh Financial District offers a clean, cozy and welcoming environment for its guests.
Staff
Despite some issues regarding design, service delays and occasional unprofessional behavior, most guests find the hospitality remarkable. Housekeeping staff, including supervisors, receive commendations for their responsiveness and trustworthiness. The restaurant staff also earn accolades for their welcoming attitudes. Overall, the dedication and cordiality of the hotel's employees leave a lasting impression on its guests.
Wi-Fi
However, there have been some criticisms as well. A few guests reported issues with the Wi-Fi not working properly during their stay and in some cases, the hotel's IT team did not resolve these issues promptly, causing inconvenience. This variability in internet service quality indicates that while some guests enjoyed a seamlessly connected experience, others faced challenges that affected their stay.
Spa
Parking
Family
5 Star
However, some guests have raised concerns about the hotel's service standards. There have been mentions of unprofessional and poorly behaved staff, which detracts from the overall luxury experience one expects from a five-star hotel. Additionally, suggestions have been made to enhance the amenities by adding a five-star spa and women's salon to better cater to a wider range of guests' needs.
In summary, while the DoubleTree Suites by Hilton has elements of a five-star hotel with commendable ambiance and affordability, there are areas in staffing and service that could benefit from significant improvements to fully meet the expectations of a luxury stay.
Business
Luxury
Yes, DoubleTree Suites by Hilton - Riyadh Financial District has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at DoubleTree Suites by Hilton - Riyadh Financial District.
No, DoubleTree Suites by Hilton - Riyadh Financial District doesn't allow dogs.
Yes, parking facilities are available at DoubleTree Suites by Hilton - Riyadh Financial District.
Yes, DoubleTree Suites by Hilton - Riyadh Financial District has a gym.
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