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Erfad Hotel - Riyadh

Riyadh , King Abd Al Aziz Road (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsErfad Hotel in Riyadh is widely praised for its strategic location in the north of the city with easy access to major entertainment spots, financial centers and the airport. Despite some challenges posed by nearby construction, guests appreciate the quiet and peaceful surroundings, ideal for a tranquil stay. The hotel's proximity to the metro and main streets enhances mobility, making it convenient for tourists and business travelers alike.

Guest reviews highlight the diverse and delicious breakfast offerings, featuring a well-organized buffet with a variety of options, though some note a lack of gluten-free choices. The spacious and clean rooms, equipped with modern furniture and excellent air conditioning, contribute to a comfortable and luxury experience. However, some guests mentioned issues with sound insulation and inconsistent daily housekeeping services.

The hotel excels in cleanliness, maintaining high standards throughout its premises, including the lobby and pool areas. Staff at Erfad Hotel receive high praise for their friendliness, professionalism and attentiveness with specific commendations for individual staff members. This exceptional service, coupled with efficient check-in and check-out processes, enhances the overall guest experience.

While the Wi-Fi quality requires improvement, the 24-hour accessibility of the swimming pool is a highlight, even though the pool is not heated. Guests appreciate the secure and spacious parking facilities, despite some challenges due to nearby construction barriers. Bed comfort receives mixed reviews with some guests finding the beds very comfortable and others noting issues with hard mattresses and inconsistent pillow quality.

As a three-star hotel, Erfad offers good value for money, often surpassing expectations with cleanliness and service quality akin to higher-rated establishments. Though it lacks alcohol service and a gym, which may be considerations for some travelers, the hotel remains a strong option for both leisure and business stays. For business travelers, it is suitable for short stays despite minor administrative limitations, such as the lack of a detailed invoice system.

Overall, Erfad Hotel promises a comfortable, clean and convenient stay in Riyadh, backed by excellent service and well-maintained facilities.
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Categories

3-Star Hotel

Located on King Abd Al Aziz Road, this hotel offers standard amenities and services. Its central location provides easy access to various parts of the city.

Hotel for Honeymoon

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Small Hotel

Hotel with Outdoor Pool

Room Types

Deluxe Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Standard Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Junior Suite The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.

Deluxe Double Room with Two Double Beds Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The twin room features air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.

About Erfad Hotel - Riyadh

License: 10010268

Guest Reviews

Location

Erfad Hotel in Riyadh stands out for its exceptional location, frequently praised for being strategically positioned in the north of the city. Guests appreciate its proximity to prominent entertainment spots such as Park Riyadh Boulevard, the King Abdullah Financial Center and other tourist attractions. The hotel is also conveniently close to the airport, making it an accessible choice for travelers.

The surrounding area is noted to be quiet and peaceful, ideal for those seeking a tranquil stay away from the hustle and bustle of central Riyadh. The hotel's location is also advantageous for tourists, being near the metro and various main streets, enhancing mobility around the city. Services such as restaurants, cafes and markets, including new upscale dining options, are within a short driving distance, although walking might not be feasible due to ongoing construction and detours.

Despite some challenges with construction works and the difficulty of navigation because of nearby roadworks, the hotel's site remains desirable. Guests have highlighted the ease of access to seasonal events and the abundance of amenities and recreational places nearby. Cleanliness, spacious rooms and a polite staff complement the favorable location, ensuring a comfortable and convenient stay for all visitors.

Breakfast

Breakfast at Erfad Hotel in Riyadh generally receives positive feedback for its diversity, quality and presentation. Guests frequently mention the varied and beautifully organized buffet that caters to many tastes, including a range of delicious options such as fresh pastries and special omelettes. The breakfast is often described as delicious, clean and well-stocked with some guests emphasizing exceptional service and quality.

However, a few reviewers note limitations, such as a lack of gluten-free options and occasional shortcomings in variety and freshness. Specific criticisms include instances of leftover items and some basic or mediocre selections. Despite these occasional drawbacks, many guests regard the breakfast as excellent and one of the best parts of their stay, contributing to an overall satisfying experience.

Rooms

Erfad Hotel - Riyadh has garnered praise for its spacious and clean rooms. Guests frequently noted the high levels of comfort and cleanliness with many appreciating the new, modern furnishings that contribute to the overall sense of luxury and tranquility. The air conditioning is frequently highlighted as excellent and the beds are often described as very comfortable and soft, adding to the room's relaxing ambiance.

Travelers remarked on the large size of the rooms with some even exceeding expectations in terms of space and amenities. The rooms are well-organized, featuring beautiful and modern décor, often equipped with convenient and well-arranged furniture. Additionally, the availability of suites with separate living and bedroom areas was a pleasant surprise for some guests.

On a less positive note, sound insulation was a common concern with several reviews mentioning that outside noise could be heard from within the rooms. There was also disappointment concerning the lack of room cleaning service after the first night for some guests and a few mentioned the absence of microwaves or coffee makers.

Despite these minor drawbacks, the overall sentiment about the rooms at Erfad Hotel - Riyadh leans overwhelmingly positive, particularly praising their spaciousness, comfort and cleanliness, making it a strong consideration for a stay in Riyadh.

Beds

The beds at Erfad Hotel in Riyadh receive mixed reviews from guests. Many visitors find the bed comfort to be quite high, describing the beds as comfortable, very comfortable, large and exceedingly satisfying. In particular, some guests appreciate that the mattresses prevent light from coming through, ensuring a good night's sleep. However, several reviews highlight issues with the beds being uncomfortably hard and the pillows being either flat or too high, detracting from the overall sleeping experience. There are mentions of uncomfortable or poor-quality pillows, which seem to be a common concern and some guests suggest that new beds may need time to soften. Overall, while there are positive remarks about bed comfort and room quality, the inconsistency in bed and pillow comfort indicates potential room for improvement.

Cleanliness

Erfad Hotel in Riyadh stands out for its remarkable cleanliness, frequently praised by guests. The hotel boasts high standards of cleanliness throughout its premises, consistently described as very clean organized, tidy and tranquil. The facilities, including the spacious rooms, are well maintained and often highlighted as new and free from unpleasant odors. Furniture and amenities receive similar commendations for their excellent condition.

Despite some inconsistencies with daily housekeeping, guests maintain that rooms are generally cleaned promptly and thoroughly. The hotel's cleanliness extends to common areas, where the lobby and pool are also mentioned positively.

Staff are noted for their good manners, cooperation and attentive service, further enhancing the overall experience. With its modern and clean ambiance, Erfad Hotel offers a comfortable and pleasant stay in a convenient location. However, it's worth noting some isolated complaints about specific cleanliness issues, which overall seem overshadowed by the overwhelmingly positive feedback on the hotel's hygiene standards.

Staff

Erfad Hotel in Riyadh receives high praise for its exceptional staff, particularly the team at reception. Guests consistently note that the receptionists are friendly, cooperative and professional. Individual staff members, such as Miss Al Hanouf, Mr. Said, Mr. Mohammed Al Masoud and Ismail Al-Sudani, receive specific commendations for their excellent service and courteous demeanor. The staff's willingness to assist and their polite behavior leave a lasting positive impression on guests.

The hotel's employees are described as well-educated, understanding and trustworthy with a consistently pleasant demeanor. Staff members' attentiveness and quick response to requests contribute to an efficient check-in and check-out process. The breakfast crew is also recognized for their kindness and attentiveness. In addition, management support is notably strong with managers being particularly helpful and engaged in ensuring guest satisfaction.

However, not all reviews are entirely positive. There are occasional mentions of certain reception employees' lack of experience and a few instances of subpar behavior from staff members. Despite these isolated issues, the overall consensus emphasizes the outstanding professionalism and warm hospitality provided by the Erfad Hotel's staff, making it a noteworthy choice for travelers seeking a welcoming stay in Riyadh.

Wi-Fi

Guests at Erfad Hotel in Riyadh frequently mention that the Wi-Fi quality needs improvement. Many reviews highlight that the Wi-Fi is weak most of the time with some guests unable to open YouTube or experiencing frequent disconnections. It's noted that the signal in the rooms is not very fast and often unstable, prompting some visitors to go to the lobby for a more reliable connection. While there are occasional mentions of good Wi-Fi, the overall consensus indicates that the hotel's internet service could use enhancements.

Pool

The Erfad Hotel in Riyadh features a swimming pool on the second floor that has received positive feedback for its superb quality and 24-hour accessibility. Despite the pool being described as excellent, it is noted that the water is not heated, which may affect comfort for some guests. A minor downside mentioned by reviewers is the noticeable chlorine smell in the hallways near the pool. Additionally, the hotel offers only one pool for guests to enjoy.

Parking

The Erfad Hotel in Riyadh offers a variety of convenient parking options for guests. The hotel boasts spacious parking facilities, including an underground garage that is well-organized and easy to access. Guests appreciate the ample parking spaces which can accommodate up to 50 cars, providing free and secure parking services. The cleanliness and organization of the parking areas have been positively noted, enhancing the overall comfort for guests. Additionally, the underground parking is particularly praised for being spacious and secure. While there are some challenges with exiting due to nearby construction barriers and a noted need for a ramp for special needs access, the overall parking experience remains highly satisfactory, ensuring hassle-free parking for visitors.

3 Star

Erfad Hotel in Riyadh consistently receives praise for offering good value for money, especially when room rates hover around SAR 350-400 per night. As a solid three-star hotel, it delivers on cleanliness with furnishings and areas that are notably well-maintained, setting it apart from many others in the same category. Though officially rated as a three-star establishment, some guests feel that it offers the quality expected of higher-rated hotels, such as four-star or even five-star properties.

One important note is that the hotel does not serve alcohol, which may be a consideration for some travelers. While the absence of a gym is noted, its impact on the overall guest experience seems minimal. The hotel could benefit from adjusting its service levels to better match its rates. Additionally, guests might appreciate earlier breakfast hours, as offered by other four-star hotels. Despite these minor drawbacks, Erfad Hotel shows great promise for future visitors, promising a comfortable stay at reasonable prices.

Business

Erfad Hotel in Riyadh is generally considered a good choice for business travelers, particularly for short stays or official work trips. Many have appreciated the fast response of room service and found the hotel suitable for business purposes. However, some have noted that the invoice system does not support business invoices, which could be a concern for those needing detailed billing for expenses. Although transportation and neighboring businesses may not be the most convenient, the hotel itself is still recommended for professional travelers, provided that specific administrative needs are not a priority.

Yes, Erfad Hotel - Riyadh has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Erfad Hotel - Riyadh.

No, Erfad Hotel - Riyadh doesn't allow dogs.

Yes, parking facilities are available at Erfad Hotel - Riyadh.

No, Erfad Hotel - Riyadh doesn't have a gym.

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