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Hilton Garden Inn Riyadh Financial District

Riyadh , 3606 Northern Ring Road (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Garden Inn Riyadh Financial District is generally well-regarded by guests, particularly for its outstanding location and modern design. This hotel is strategically positioned near key areas such as the King Abdullah Financial District, Riyadh Park Mall and various high-end restaurants, making it ideal for both business and leisure travelers. Guests commend its serene yet accessible setting, away from congestion but close to essential services and attractions.

Breakfast at the hotel is frequently praised for its diverse offerings and excellent quality, further enhanced by the friendly and helpful staff. While there are some suggestions for improvement, particularly regarding the cheese selection and value for cost, the overall experience is positive with many guests enjoying the variety and quality of the food.

Dinner receives more mixed reviews. While room service is appreciated for its convenience and quality, some guests find the restaurant lacking, citing issues with food quality and high prices. Nonetheless, the ambiance of the restaurant and the complimentary supper and refreshments add value to the dining experience.

The rooms are noted for their modern furnishings, cleanliness and comfort, though they are often described as small and not ideal for long stays. Some guests also reported issues such as unpleasant odors, soundproofing problems and occasional malfunctions in amenities like air conditioning.

Cleanliness throughout the hotel is generally praised with well-maintained rooms and facilities contributing to a welcoming atmosphere. Despite isolated incidents of cleanliness issues, the hotel's commitment to sanitation and clean environment is a highlight for many guests.

The staff at Hilton Garden Inn Riyadh Financial District receive mixed reviews. Many guests commend their friendliness, professionalism and helpfulness with special mentions for individuals who provided exceptional service. However, there are also reports of inefficiencies and occasional unprofessional behavior, indicating a need for further training and better management.

WiFi connectivity is mostly reliable and fast, although some guests experience issues in rooms far from the elevator and on upper floors. The gym and pool areas receive mixed feedback; while some appreciate the facilities, others find them inadequate or restrictive, particularly the gym's limited hours for female guests.

Parking is accessible and secure, though there are some criticisms regarding signage, shading and convenience. Families find the hotel welcoming and the staff accommodating with provisions like children’s beds and connected rooms, but note a limited number of family-friendly amenities and entertainment options.

The beds and bedding receive varied reviews with many guests finding them comfortable, contributing to a good night's sleep, but others criticizing the pillows and bed sizes.

Overall, the Hilton Garden Inn Riyadh Financial District aligns well with its four-star rating with many guests appreciating its value, cleanliness and location.However, there are areas for improvement, particularly in food quality and service consistency, that could enhance the overall guest experience.
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Hotel Taking Steps Towards Sustainability

This Hilton Garden Inn property aligns with Hilton's Travel With Purpose strategy, which includes global environmental goals such as reducing carbon emissions, water consumption, and waste.

Hotel with Indoor Pool

The hotel features an indoor pool as part of its amenities. Guests can also relax with access to a Jacuzzi and a sauna.

Hotel with Heated Pool

This hotel is listed as having a heated pool.

Luxury Hotel

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

King Room The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

King Room with City View The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

King Room - Mobility Accessible The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

Family Connecting Rooms The spacious family room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 3 beds.

Queen Room with Sofa The spacious triple room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

Twin Room The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.

About Hilton Garden Inn Riyadh Financial District

License: 10000759

Guest Reviews

Location

The Hilton Garden Inn Riyadh Financial District boasts an impressive location that stands out prominently in guest reviews. Strategically situated near the King Abdullah Financial District, the hotel offers easy access to local attractions with many guests emphasizing its central position. It's conveniently close to Riyadh Park Mall, King Fahad Road and Ulaya Road, making it ideal for both business travelers and tourists. Proximity to notable sites such as Winter Wonderland, Riyadh Boulevard and several high-end restaurants adds to its charm.

The location is often highlighted as excellent for those attending conferences or coming from the airport. Its position on the northern ring road ensures accessibility without the congestion, contributing to a serene yet well-connected stay. Guests appreciate the ease of getting around Riyadh from this hotel with many services and landmarks just a short distance away.

The hotel's surroundings are described as quiet, away from the hustle and bustle, providing a peaceful atmosphere while still being close to essential services and attractions. The combination of a modern building, clean facilities, luxurious interiors and friendly staff accentuates the appeal of the Hilton Garden Inn Riyadh Financial District even further. Overall, the location of this hotel is repeatedly praised for convenience, accessibility and overall ideal positioning within Riyadh.

Breakfast

The breakfast experience at Hilton Garden Inn Riyadh Financial District receives generally favorable remarks from guests. Many found the breakfast to be excellent, diverse and fulfilling, offering a decent spread with various Arab and Indian dishes. The staff at the breakfast buffet receive considerable praise for being friendly, helpful and providing outstanding service. Cleanliness and atmosphere play a significant role in enhancing the dining experience with some guests appreciating the beautiful views during breakfast.

Guests appreciate the variety of food options, though some suggest improvements, particularly around the cheese selection. The breakfast buffet is described as nice, wonderful and diverse by several reviewers. However, there were instances where the breakfast did not meet expectations with comments about limited options and a repetitive menu over consecutive days. Some guests found the breakfast pricey, not offering good value for the cost, especially when compared to traditional Hilton standards.

Despite a few criticisms, many reviews highlight the positive aspects, pointing out the delicious food and the overall good quality of breakfast service, making it worth experiencing during a stay at the hotel.

Dinner

The dinner experience at Hilton Garden Inn Riyadh Financial District receives mixed reviews from guests. On the positive side, room service appears to be a highlight with several guests noting that the food ordered to rooms was good and the convenience of ordering via the TV screen was appreciated. Guests also enjoyed a free supper and refreshments, adding value to their stay. The restaurant downstairs is noted for its beautiful ambiance and the food was described by some as delicious and diverse.

However, several guests expressed dissatisfaction with the overall food quality, particularly at the restaurant. Some found the food to be not good with one reviewer specifically mentioning a rotten dish. Buffet prices were frequently described as exaggerated, especially when compared to other hotels at the same level. Additionally, service challenges were reported, such as slow responses and the inability to connect quickly to room service. Concerns were also raised about the affordability of coffee and other items.

Overall, while there are positive aspects to dining at the Hilton Garden Inn Riyadh Financial District, particularly regarding room service and certain complimentary offerings, there are notable areas for improvement, particularly in terms of food quality and pricing at the restaurant.

Rooms

The Hilton Garden Inn Riyadh Financial District has received mixed reviews concerning its rooms. On the positive side, guests have frequently complimented the hotel for its modern design and exceptional cleanliness. The rooms, while consistently praised for their new furniture, comfortable beds and large windows, are noted to be very small, which some visitors find cramped and not suitable for long stays.

The room cleanliness and comfort get high marks, but several guests express dissatisfaction with the room size, calling it insufficient for the price paid. Issues about cleanliness have also been raised with reports of unpleasant odors, cigarette smells and rooms not being prepared upon arrival. Some amenities like coffee machines and hair dryers are lacking and the lighting and air conditioning systems sometimes malfunction. Additionally, soundproofing is poor, leading to disturbances from outside noise.

Despite these drawbacks, the hotel staff is generally described as helpful and polite and the hotel’s new, clean atmosphere is appreciated. However, the service, including room service, needs improvement as it tends to be slow. Fire alarms have reportedly caused repeated disturbances. Overall, the hotel’s facilities and rooms leave some guests expecting more in terms of space and service quality.

Beds

The beds at the Hilton Garden Inn Riyadh Financial District receive mixed reviews from guests. Many guests find the beds to be very comfortable with a number of positive mentions about enjoying a good night's sleep due to the comfort of the mattresses. There are also several compliments on the comfort of both the bed and pillows, describing them as exceptional. The hotel appears to meet specific bedding requests, such as providing feather-free options for those who need them.

However, there are notable criticisms as well. A significant number of guests find the pillows to be uncomfortable with some mentioning they sink excessively. The size of the beds and the rooms also drew some negative feedback with guests pointing out that beds can be small or not suitable for their comfort and that the rooms can be narrow. Inconsistent bed quality is another issue with some guests experiencing discomfort and reporting problems like stained sheets and a strong smell from the bedding. These mixed reviews suggest variability in the comfort and size of the beds, indicating that guests’ experiences may greatly differ depending on room assignment.

Cleanliness

The Hilton Garden Inn Riyadh Financial District stands out for its generally exceptional cleanliness and inviting atmosphere. Guests frequently praise the hotel's new, modern aesthetic and clean environment, emphasizing the well-maintained rooms and facilities. The hotel's rooms, in particular, are often highlighted for their cleanliness and regular upkeep, contributing to a welcoming and comfortable stay.

Despite some isolated cases of less-than-ideal cleaning standards, particularly in the elevators and certain rooms, the overarching sentiment is one of satisfaction with the hotel's sanitation levels. The hotel's commitment to continuous sanitization and pleasant scents in the corridors further enhances the guest experience.

Additional positive mentions include the friendly and efficient staff, good ventilation in rooms and the overall organization and serenity of the property. Although minor issues like unpleasant bathroom odors, persistent smoking smells and occasional service delays have been noted, the hotel's cleanliness and comfort largely leave a favorable impression on its guests.

Staff

Guest reviews of the Hilton Garden Inn Riyadh Financial District highlight a mix of experiences with the hotel's staff. On the positive side, numerous guests commend the friendliness and helpfulness of the staff, describing them as polite, accommodating and professional. Multiple mentions specifically praise individuals such as employee Adel and receptionists Latifa and Sarah for their excellent service and courteous manner. Many reviews also note the overall pleasant and respectful behavior of the employees, contributing to a welcoming and hospitable environment.

However, there are areas for improvement according to some guests. Issues with reception efficiency, including slow response times and poor handling of certain situations, have been reported. Some reviews indicate that certain employees exhibited unprofessional behavior and lack of cooperation with specific instances of rudeness and ignored calls at the reception. Additionally, there were concerns about staff needing more training and better management oversight to address these shortcomings.

Overall, while the Hilton Garden Inn Riyadh Financial District is praised for its friendly and attentive staff, there are notable inconsistencies in service quality that suggest a need for further staff training and improved management practices.

Wi-Fi

The Hilton Garden Inn Riyadh Financial District generally receives positive remarks for its WiFi with guests highlighting excellent connectivity and strong, fast internet access. Many appreciate the quality and reliability of the WiFi, noting its excellent reception overall. However, there are instances where the WiFi does not work properly, particularly affecting rooms located far from the elevator lobby and upper floors. Some guests have noted poor coverage and a lack of response from the WiFi in these areas, suggesting inconsistencies in connectivity. Despite these issues, the overall assessment leans towards a positive WiFi experience for most guests.

Gym

The Hilton Garden Inn Riyadh Financial District offers a gym that garners mixed feedback from guests. Positively, some reviewers describe the gym as good or nice with sufficient equipment available for a basic workout. Guests also appreciated the overall fitness center, noting it complements the well-received swimming pool. However, others found the gym to be inadequate with limited machines and activities. A notable point is that the gym is mixed, but female guests only have access during specific hours with some suggesting the fitness facility was not available to women at all. Despite these limitations, the gym does serve its purpose for guests looking for a straightforward workout option.

Pool

The Hilton Garden Inn Riyadh Financial District receives positive feedback for its outdoor seating area on the lower floor and its cleanliness. Guests appreciate the helpful personnel and the nice breakfast. The pool, while noted as good and nice by some, has received mixed reviews. Some guests were disappointed to find there was no pool or that it wasn't complete. The pool's location and size were mentioned with some expressing that it was small. Despite this, the hotel’s pool and garden areas offer a pleasant experience. Noise was a minor issue mentioned by a few guests.

Parking

The Hilton Garden Inn Riyadh Financial District offers a variety of parking options for its guests. Home to secure and well-maintained spaces, parking here is accessible and generally convenient. Guests appreciate the availability of free basement parking which, despite lacking clear signage, offers spacious and underground areas. However, they caution that many parking spots, both at the ground level and in the basement, are not shaded, leaving vehicles exposed to the harsh summer sun. While some describe the parking areas as very good and laud the convenience and cleanliness, others find the spots tight and far from entrances, noting a lack of valet service and fees for certain car parking services. Additionally, there are challenges such as navigating the poorly marked underground parking and having to switch elevators when coming from the basement. Overall, while the parking facilities receive commendations for availability and security, there are notable areas where improvements could enhance the guest experience.

Family

Hilton Garden Inn Riyadh Financial District receives positive feedback for being a family-friendly and welcoming hotel. Guests note the hotel offers children's beds and connected family rooms, making it convenient for family stays. The staff is described as friendly and accommodating, contributing to an excellent stay. Several families found it to be a suitable choice for short stays and even special occasions like weddings. However, some reviews mention that the location and certain services are not ideal for families seeking entertainment with limited family-friendly room options and amenities.

4 Star

Located in Riyadh's Financial District, the Hilton Garden Inn offers a blend of positive aspects and some areas for improvement, according to guest reviews. The hotel is commended for its good location, cleanliness and friendly staff, aligning well with its four-star rating. Many guests find it to be the best in Riyadh when compared with other hotels, praising its high value for money and setting high standards in every category.

However, some reviews point out that despite being a four-star establishment, the hotel's price is comparable to that of a seven-star venue. Additionally, the vip car parking service is noted to be quite expensive. There are also criticisms regarding management and facilities with some guests feeling that it does not fully meet the expected four-star standards. Overall, while the hotel has several strong points, certain aspects may leave room for improvement.

Business

The Hilton Garden Inn Riyadh Financial District boasts a central location that is highly convenient for business travel, making it a suitable choice for business trips and client meetings. As a standard business hotel, it offers essential business amenities and facilities geared toward business travelers. The hotel delivers on customer service, providing a conducive environment for business travel overall. However, potential guests should be aware that the business center is very small and booking a meeting room can be challenging. Some reviews also pointed out a need for better staff training when it comes to business services. Despite these drawbacks, the hotel remains a solid choice for those visiting Riyadh for business purposes.

Yes, Hilton Garden Inn Riyadh Financial District has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hilton Garden Inn Riyadh Financial District.

No, Hilton Garden Inn Riyadh Financial District doesn't allow dogs.

Yes, parking facilities are available at Hilton Garden Inn Riyadh Financial District.

Yes, Hilton Garden Inn Riyadh Financial District has a gym.

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