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Towlan Qurtaba

Riyadh , Mahdah 6746 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsTowlan Qurtaba garners largely positive reviews, particularly renowned for its excellent and strategic location. Situated in a quiet yet accessible part of Riyadh, it is conveniently close to the airport and various essential services such as grocery stores, restaurants and laundry facilities. Its position near main roads provides easy access to significant landmarks like the exhibition center, Granada Market and the SABIC building, making it a prime choice for both leisure and business travelers. Guests appreciate the clean and spacious environment, which offers a peaceful retreat without sacrificing proximity to key destinations.

The rooms are frequently described as spacious and comfortable, often highlighted for their cleanliness and elegant design. The reception staff receives commendations for their professionalism and friendliness, enhancing the overall experience with their helpfulness and polite demeanor. Specific staff members are noted for their excellent service, contributing significantly to a positive stay. The overall cleanliness of the hotel, including neat bathrooms, clean sheets and a tidy reception area, further adds to the favorable impression.

However, despite the general cleanliness, there are mentions of old and worn-out carpets, unpleasant odors in some rooms and occasional sightings of insects, which suggest that certain areas need better maintenance. Issues with the beds are recurrent with guests reporting discomfort due to hard and outdated mattresses, unsupportive pillows and occasional noise from the beds. Cleanliness of the bed linens also appears inconsistent, requiring improvement.

The internet services at Towlan Qurtaba offer a mixed experience; while some guests enjoyed strong and reliable Wi-Fi, others encountered weak connectivity, frequent disconnections and limited TV channels. Consistency in internet service across the entire property remains an area for improvement.

For honeymooners, the ambiance is serene and relaxing, supported by friendly reception staff. However, the lack of specific honeymoon amenities and occasional issues like poor insulation, lack of hot water and occasional dust detract from the experience. Despite these setbacks, the helpful and courteous staff help maintain a largely positive impression of the hotel.

In summary, Towlan Qurtaba stands out for its strategic location, spacious and clean rooms and exceptional staff service, making it a recommended choice for visitors to Riyadh. Addressing issues such as bed comfort, internet reliability and maintenance would further enhance the guest experience.
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Aparthotel for Honeymoon

Cheap Aparthotel

3-Star Aparthotel

Room Types

Studio The studio features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The studio provides a tea and coffee maker, a wardrobe and a carpeted floor. The unit offers 1 bed.

Apartment This spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with slippers. This apartment is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe, as well as a carpeted floor. The unit offers 1 bed.

King Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with slippers. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a wardrobe and a carpeted floor. The unit offers 1 bed.

About Towlan Qurtaba

License: 10006465

Guest Reviews

Location

Towlan Qurtaba stands out with its excellent and strategic location, consistently praised for its proximity to various amenities and key areas in Riyadh. Set in a quiet yet accessible part of the city, the hotel is conveniently close to the airport, making it ideal for travelers. Guests frequently mention the nearby services such as grocery stores, laundry facilities and restaurants, all enhancing their stay by ensuring everyday needs are easily met.

Its position near the main roads, including the Dammam-Riyadh road, further amplifies its appeal, especially for those looking to explore both Riyadh and the Eastern Province without being caught up in urban congestion. The ease of access to significant landmarks such as the exhibition center, Granada Market and the SABIC building adds to its charm, making it a favorable choice for both leisure and business travelers.

The hotel's calm and clean environment, alongside spacious accommodations, is noted for offering a peaceful retreat away from the bustling city, yet still within reach of key services and destinations. The consistently positive feedback on the hotel's location, coupled with excellent service and reception, makes Towlan Qurtaba a highly recommended place for a comfortable and convenient stay in Riyadh.

Rooms

The rooms at Towlan Qurtaba are generally noted for their spaciousness and cleanliness, contributing to an overall comfortable experience for many guests. The apartment designs are often praised as beautiful and elegant with soothing colors and a satisfactory layout. Reception staff are described as extremely respectful and the reception area itself has a pleasant aroma.

However, there are consistent remarks about the rooms needing more care and maintenance. Many reviews mention that the furniture appears old and worn out and some furnishings don't match the photos presented online. There are also complaints about unpleasant odors, including cigarette smoke and a lack of cleanliness in certain areas. Additionally, the absence of prayer mats, qibla direction indicators and functional room locks were raised as concerns.

Some guests experienced delays in room readiness and encountered issues such as small sinks and old bathroom fixtures. Additionally, there were reports of annoying neighbors and a generally neglected feel in parts of the hotel. Despite these issues, the rooms are frequently described as spacious and the living areas are complimented for their size and comfort. The hotel's proximity to the airport and overall spaciousness of both studio apartments and family rooms contribute positively to guests' experiences.

Beds

While Towlan Qurtaba boasts various amenities, the feedback on the beds reveals a recurring theme of discomfort and dissatisfaction. Many guests found the beds to be hard and uncomfortable with some reviews mentioning that the bed frames and mattresses are worn out or old. Pillows also did not fare well, often described as unsuitable for use, hard or simply in need of replacement.

Cleanliness appears to be a significant issue with reports of bedsheets being dirty and one instance of a bed having an unbearable odor. Some guests noted that the lack of sufficient bed linens, such as blankets or clean sheets, added to their discomfort. There were a few guests who found the bed sheets clean, but this seems to be an exception rather than the norm.

Noise from the mattresses was another problem highlighted, making it difficult for guests to sleep. A few reviews advised future visitors to bring their own pillows due to the poor quality provided. Overall, guests' experiences with the beds at Towlan Qurtaba could benefit from significant improvements, from replacing old bed frames and mattresses to ensuring the cleanliness and comfort of bed linens and pillows.

Cleanliness

Towlan Qurtaba generally receives commendable feedback for its cleanliness, particularly highlighting the neatness of the bathrooms, sheets and common areas like the reception. Guests often describe the hotel as clean, tranquil and well-organized with a refreshing and pleasant scent in the corridors and rooms. Many reviews mention the cleanliness of the apartments and living rooms, along with a special note on the clean bedding and bathrooms. The clean reception area adds to the positive first impressions upon arrival.

Despite these praises, several reviews point out issues with cleanliness, particularly concerning old and worn-out carpets, a few rooms with unpleasant odors and occasional sightings of insects like cockroaches. Some rooms and facilities are noted as being poorly maintained or outdated, which seems to detract from the overall experience for some guests.

In summary, Towlan Qurtaba mostly meets guests' expectations for cleanliness, contributing to a comfortable and quiet stay, though there are sporadic issues that could use attention to maintain a consistently high standard.

Staff

Guest reviews for Towlan Qurtaba highlight a generally positive experience with the hotel's staff. Many reviews commend the employees for their excellent service, politeness and cooperative behavior. The reception team, particularly individuals like Mr. Haitham and Mr. Mahmoud, are frequently mentioned for their professionalism and friendly demeanor. Guests also praised staff members like Muzammil, Muthir and Egyptian receptionist for their helpfulness and respect.

Despite the overall positive sentiment, there are some mentions of less favorable interactions. Instances of unprofessional behavior, lack of respect and uncooperative attitudes were noted, although these seem to be exceptions rather than the rule.

The reception staff stands out for their quick response and efficiency, enhancing the guest experience with their welcoming and respectful approach. Special mentions of individual staff members and their courteous conduct contribute to a generally favorable perception of the hotel's personnel.

While there are a few mentions of lapses in service and staff engagement, the consensus remains that the employees at Towlan Qurtaba are accommodating, friendly and committed to providing a positive guest experience.

Wi-Fi

Towlan Qurtaba offers a mixed experience with its internet services. On the positive side, some guests have experienced strong and reasonably fast internet within their rooms, which suggests that certain areas of the hotel may have better connectivity. However, there are notable issues as well. Some guests have encountered no Wi-Fi at all, while others reported very weak internet and phone network signals in their apartments. Instances of the Wi-Fi disconnecting frequently and the absence of standard TV channels, leaving only YouTube available, have also been mentioned. While the hotel has good Wi-Fi in certain areas, consistency across the whole property seems to be a challenge.

Honeymoon

Towlan Qurtaba offers a serene and comfortable ambiance, ideal for those seeking a peaceful retreat. Guests have appreciated the beautiful and calm environment it provides. The hotel’s reception staff have been noted for their friendliness, especially when discussing honeymoon packages. However, there are certain areas that could use improvement. The hotel does not have a specific category for honeymooners, which might be a consideration for couples. Additionally, some guests reported issues such as inadequate insulation, lack of hot water and occasional dust, which detracted from their experience. There were also remarks regarding unpleasant smells and the quality of certain amenities. Despite these concerns, the overall experience has been positive, largely thanks to the courteous and helpful staff.

No, Towlan Qurtaba doesn't have any pool.

No, a spa isn't available at Towlan Qurtaba.

No, Towlan Qurtaba doesn't allow dogs.

No, parking facilities aren't available at Towlan Qurtaba.

No, Towlan Qurtaba doesn't have a gym.

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