Mercure Manchester Norton Grange Hotel & Spa
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Summary of reviewsMercure Manchester Norton Grange Hotel & Spa is a great choice for travelers looking for a quiet and convenient location with easy access to Manchester and beyond. The hotel's breakfast receives mixed reviews, but the dinner options are hit or miss depending on the guest's experience. The rooms are generally clean, comfortable and spacious with fantastic bathrooms. The staff is friendly and helpful with exceptional service from the reception and restaurant staff. The spa facilities are excellent with a superb pool and hydro pool areas. The parking is stress-free and the beds receive mixed reviews. Overall, the hotel is a great value for the price, despite being a bit dated and highly recommended for a comfortable stay.
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The Spa Naturel at Mercure Manchester Norton Grange Hotel & Spa offers a range of luxury facilities and treatments designed to help guests relax and unwind. The spa uses only the best products, including Decleor, to provide a range of services including massages, facials, and hand and nail care. Guests can enjoy a spa day, which includes a carefully coordinated set of treatments with access to the spa's facilities, as well as a light lunch, teas and coffees, and water. Prosecco is also available for an additional fee. The spa also offers 1- and 2-night overnight packages and Spa Club memberships for those looking for a longer stay. At Spa Naturel, the well-being of guests is the top priority, and the spa offers a peaceful and rejuvenating environment in which to escape the stresses of daily life. In addition to the treatments offered, the spa also features an 18-meter heated indoor pool, a steam room, and an ice experience.
Hotel with Pool Lap Lanes
Room Types
About Mercure Manchester Norton Grange Hotel & Spa
Guest Reviews
The Mercure Manchester Norton Grange Hotel & Spa boasts a stunning and quiet location that is perfect for all types of travelers. The hotel is conveniently situated near main routes into Manchester and beyond, offering good access to leisure and spa facilities. Guests love the convenience of the location, just a few minutes away from the motorway. Moreover, the hotel is situated next to a canal and with views over countryside, making it a great choice for those who want to enjoy a lovely location with a view. The hotel's location is everything and it is great for those who prefer a local and easy to navigate location. Guests also love the fact that the outskirts are more than worth it, as it is nicer and cheaper to stay here than in the city center and enjoy the facilities. Whether you're planning a leisurely stay or have specific plans, this hotel's convenient location is perfect for you.
The breakfast at Mercure Manchester Norton Grange Hotel & Spa is a mixed bag with some guests raving about the huge variety of delicious and plentiful options, while others found the choices a bit limited or repetitive. The presentation of the food is impressive and staff at the breakfast buffet are friendly and helpful. Some guests noted that the food could have been hotter, while others found it too greasy or even out of date. However, there are some standout dishes, such as the hash browns and curries in the bar. Some guests recommend the breakfast for a few days, but warn that it can get boring if you're there for a week or more. Ultimately, opinions on the breakfast rate from mediocre to excellent, so it's recommended that you try it out for yourself.
The dining experience at Mercure Manchester Norton Grange Hotel & Spa has mixed reviews. Some guests enjoyed the good selection of choices for dinner with one even describing the food as "Super." However, others found the evening restaurant experience and the evening meal to be sub-standard with one guest comparing it to a Wetherspoons standard. One guest also mentioned that the restaurant was unorganized on a Saturday night with no staff around and a table not ready. The food's price was a common complaint with some guests feeling it was overpriced for the quality. The hotel's dated decor was also mentioned in one negative review. Despite this, guests found the breakfast to be better than the tea time options with one guest even mentioning a delicious pulled pork hash. Overall, the dining experience seemed to be hit or miss depending on the guest's experience.
The Mercure Manchester Norton Grange Hotel & Spa has a variety of lovely rooms with fantastic bathrooms, including baths and big showers. Reviews note that the rooms were clean, comfortable and beautiful with some guests describing the spaces as spacious and newly decorated. However, some guests did note issues with cleanliness and maintenance, such as a room smelling like weed, faulty TV remotes and bedside lamps and broken beds. Despite these minor issues, most reviewers had an excellent experience and enjoyed the comfortable and quiet location, large rooms with air conditioning and great beds.
The beds at Mercure Manchester Norton Grange Hotel & Spa receive mixed reviews from guests. Some guests found their beds to be clean and comfortable with nice and comfy mattresses, while others complained about discomfort, either with the softness or firmness of the bed. Some guests were happy with their twin bedding arrangements but others were left dissatisfied with beds being two singles pushed together which were uncomfortable. Additionally, some guests noticed stains on the sides of their beds, but overall, most guests had a comfortable stay with lovely beds.
The Mercure Manchester Norton Grange Hotel & Spa is a hotel that prides itself on cleanliness and quality as confirmed by many guest reviews. There are many positive reviews regarding the cleanliness of the hotel with many describing their rooms as clean and comfortable. The hotel is also praised for being well-maintained and spacious. However, there are some negative reviews with guests pointing out certain aspects that needed more attention in terms of cleaning, such as stained quilts, grubby bathrooms and dirty cups. Some guests also pointed out outdated items in the rooms, such as the TV remote and bedside lights. Overall, the hotel is described as clean and with the exception of a few minor shortcomings, guests enjoyed their stay there.
The team at Mercure Manchester Norton Grange Hotel & Spa receive top marks for their friendliness and helpfulness. While a few guests reported some staff members as less keen to help, the majority noted them as approachable and knowledgeable. The reception staff were praised for their excellent service and warm welcomes, while the restaurant staff were deemed excellent. Special mentions were given to Emma at reception, Micah the barmaid and the maintenance team for going above and beyond. The hotel's facilities and rooms also garnered praise with the spa highlighted as a standout feature. Overall, it seems that the staff at Norton Grange make all the difference with guests frequently commenting on their exceptional service and dedication to putting the customer first.
The Mercure Manchester Norton Grange Hotel & Spa's spa facilities have received rave reviews from guests. Visitors loved the amazing thermal spa and the superb pool and hydro pool areas. The facilities were described as beautiful, fantastic and excellent. Many guests enjoyed a relaxing spa weekend, spending the day in the spa and using a wide range of saunas and jacuzzis. Visitors highly recommend the spa, noting the well-priced treatments and the fantastic thermal suite. While some guests noted that the staff in treatments were talking to each other and didn't acknowledge guests, overall, the spa and pool facilities were excellent with so much choice and an excellent size pool. The hotel is small and cozy but has fantastic spa, sauna and swimming pool facilities that make it stand out.
The Mercure Manchester Norton Grange Hotel & Spa boasts a lovely property with excellent pool and spa facilities, including a large swimming pool, thermal spa pool and saunas. While some guests noted that the pool didn't have enough capacity for everyone during busy times, others found it to be great and excellent. Parents should note that there were some reports of children in restricted areas. Additionally, the gym was mentioned in passing, but the focus of the rave reviews was on the small, cozy hotel's fantastic spa, sauna and swimming pool. Overall, a stay here would be perfect for those looking to relax and recharge with access to great amenities.
If you're planning a road trip to Manchester and looking for a hotel with good parking, Mercure Manchester Norton Grange Hotel & Spa is an excellent choice. With plenty of spaces available, you won't have any trouble finding one that suits your needs. The car park is also free for guests, which is a nice added bonus. While some guests said that the signage to disable parking bays was lacking, overall, the facilities and staff are very attentive, making parking a breeze. Whether you have a large car or a small one, you'll find that the car park is easy to navigate and there's plenty of room to park. So, if you're looking for stress-free parking during your trip to Manchester, Mercure Manchester Norton Grange Hotel & Spa has got you covered.
Mercure Manchester Norton Grange Hotel & Spa is a great value for the price, despite being a bit dated. The hotel has excellent facilities and is recommended for anyone looking for a comfortable stay. Some reviews mention noise, but overall the experience was superb. Although some guests suggest modernization is needed, the hotel is still fantastic and highly recommended.
Yes, Mercure Manchester Norton Grange Hotel & Spa has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
Yes, a spa is available at Mercure Manchester Norton Grange Hotel & Spa.
No, Mercure Manchester Norton Grange Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Mercure Manchester Norton Grange Hotel & Spa.
Yes, Mercure Manchester Norton Grange Hotel & Spa has a gym.
