Howard Johnson by Wyndham Sacramento Downtown boasts a strategic location near Discovery Park, the Sacramento River, Old Town Sacramento and major highways, making it an advantageous option for those traveling by car or attending events like Ironman California. The hotel offers good value, friendly staff and free breakfast. However, the surrounding neighborhood has been criticized for its safety and walkability due to the presence of a significant homeless population.
Guests frequently praise the breakfast for its variety and quality, highlighting options like waffles, eggs, sausages and pastries. The clean and pleasant breakfast area further enhances the experience, making it a standout feature for many visitors. Families particularly appreciate the hot breakfast offerings, which exceed typical continental fare.
The rooms at Howard Johnson by Wyndham are largely noted for their comfort and cleanliness with recent modernizations providing a contemporary feel. Guests appreciate essential amenities like air conditioning, microwaves and fridges. Spacious 2-bedroom suites are ideal for families or groups and comfy beds often ensure a restful stay. Despite some mentions of issues like dirty carpets, worn bathroom fixtures and occasional pests, many guests find the overall comfort and cleanliness satisfactory.
The hotel staff is generally well-regarded for their friendly and helpful nature with specific praise for the front desk and kitchen staff. They are noted for their efficiency, courtesy and willingness to assist with guest needs. Although there are occasional remarks about rudeness or disorganization, the overall sentiment remains positive.
WiFi connectivity at the hotel receives mixed reviews. While some guests report a stable and easy-to-access internet experience, others encounter significant issues with intermittent service or complete lack of connection, affecting their ability to use internet-dependent amenities like the TV.
The pool is seen as a nice addition for families, adding value to the stay when clean and functional. Unfortunately, cleanliness and maintenance issues often detract from the experience with reports of algae, closures and non-operational amenities like the spa and hot tub.
Parking is convenient with ample, free and shaded spaces available. The well-lit parking lot and visible security presence provide a sense of safety, although cleanliness within the lot receives mixed reviews.
Overall, the combination of friendly staff, comfortable rooms and a satisfying breakfast experience contributes positively to many guests' stays at Howard Johnson by Wyndham Sacramento Downtown, despite some challenges with the surrounding neighborhood, WiFi and pool maintenance.
The The Sterling Hotel provides lovely accommodations and excellent customer service. The staff is friendly, accommodating and particularly noteworthy for their helpfulness and friendliness at the front desk. While some guests have reported difficulty accessing the internet and issues with the heater and noise, many still had an enjoyable stay. It's worth keeping in mind that the hotel's wifi may not be up to a business standard. Overall, the The Sterling Hotel is considered a welcoming and enjoyable place to stay.