Hotel Cilicia
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Summary of reviewsHotel Cilicia, nestled in Rome's tranquil San Giovanni area, offers convenient access to historic landmarks such as the Baths of Caracalla and the Basilica of San Giovanni in Laterano. Despite its location outside the city center, the hotel is well-connected via public transportation, providing easy access to the heart of Rome within approximately 20 minutes. The peaceful, residential neighborhood, adorned with green spaces like Caffarella Park, caters well to those seeking both exploration and relaxation. Parking availability and strategic placement outside Rome’s ZTL area further add to its attractiveness for travelers with cars.
Guests often commend the breakfast at Hotel Cilicia, praising its variety and quality. The buffet features a diverse selection of sweet and savory items, including excellent coffee and well-prepared hot drinks with many considering it an outstanding start to their day. Although a few reviewers mentioned limited hot food options and occasional repetitive selections, the overall sentiment remains highly positive with the breakfast service being a highlight for many.
The rooms at Hotel Cilicia combine spaciousness with an old-fashioned charm, contributing to a comfortable and homely atmosphere. Cleanliness is generally well-maintained with daily cleaning services ensuring neat and tidy rooms. Features such as large beds, balconies and functional bathrooms are frequently appreciated. However, the hotel does exhibit signs of wear with dated furniture and minor issues like small TV screens and occasional noise from the street-facing rooms. Despite these drawbacks, the attentive staff and overall room comfort provide a satisfactory experience.
Cleanliness and upkeep at Hotel Cilicia receive mixed reviews. While many guests find the hotel clean and the daily cleaning services reliable, some noted issues with dirty carpets and outdated furnishings. Nonetheless, the overall sense is of a well-maintained environment, though with some room for improvement in consistency.
The staff at Hotel Cilicia are often highlighted as a significant asset, described as kind, helpful and professional. Specific staff members have been noted for their exceptional service, contributing positively to guest experiences. While there were some instances of less satisfactory interactions, the general consensus appreciates the staff's dedication and friendly demeanor.
Free Wi-Fi is available throughout the hotel and receives generally positive feedback, although some guests reported occasional issues with connectivity in their rooms. The availability and functionality of Wi-Fi in public areas remain commendable.
Parking is a notable benefit at Hotel Cilicia with ample, secure and reasonably priced options both on-site and nearby. Guests traveling by car find this feature particularly advantageous given Rome’s parking challenges.
In summary, Hotel Cilicia offers a tranquil and accessible stay with commendable breakfast options, spacious and comfortable rooms and a highly regarded staff. While some areas, such as room fixtures and cleanliness consistency, could be improved, the hotel’s location, parking options and overall service quality make it a suitable choice for both leisure and business travelers.
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Guests often commend the breakfast at Hotel Cilicia, praising its variety and quality. The buffet features a diverse selection of sweet and savory items, including excellent coffee and well-prepared hot drinks with many considering it an outstanding start to their day. Although a few reviewers mentioned limited hot food options and occasional repetitive selections, the overall sentiment remains highly positive with the breakfast service being a highlight for many.
The rooms at Hotel Cilicia combine spaciousness with an old-fashioned charm, contributing to a comfortable and homely atmosphere. Cleanliness is generally well-maintained with daily cleaning services ensuring neat and tidy rooms. Features such as large beds, balconies and functional bathrooms are frequently appreciated. However, the hotel does exhibit signs of wear with dated furniture and minor issues like small TV screens and occasional noise from the street-facing rooms. Despite these drawbacks, the attentive staff and overall room comfort provide a satisfactory experience.
Cleanliness and upkeep at Hotel Cilicia receive mixed reviews. While many guests find the hotel clean and the daily cleaning services reliable, some noted issues with dirty carpets and outdated furnishings. Nonetheless, the overall sense is of a well-maintained environment, though with some room for improvement in consistency.
The staff at Hotel Cilicia are often highlighted as a significant asset, described as kind, helpful and professional. Specific staff members have been noted for their exceptional service, contributing positively to guest experiences. While there were some instances of less satisfactory interactions, the general consensus appreciates the staff's dedication and friendly demeanor.
Free Wi-Fi is available throughout the hotel and receives generally positive feedback, although some guests reported occasional issues with connectivity in their rooms. The availability and functionality of Wi-Fi in public areas remain commendable.
Parking is a notable benefit at Hotel Cilicia with ample, secure and reasonably priced options both on-site and nearby. Guests traveling by car find this feature particularly advantageous given Rome’s parking challenges.
In summary, Hotel Cilicia offers a tranquil and accessible stay with commendable breakfast options, spacious and comfortable rooms and a highly regarded staff. While some areas, such as room fixtures and cleanliness consistency, could be improved, the hotel’s location, parking options and overall service quality make it a suitable choice for both leisure and business travelers.
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3-Star Hotel
About Hotel Cilicia
License: 28626, IT058091A1SFGV75LB
Guest Reviews
Location
For those relying on public transportation, the hotel's proximity to the metro station and multiple bus lines facilitates easy access to various parts of Rome. Buses and the metro can get guests to the city center within roughly 20 minutes. The neighborhood itself is described as quiet and residential, providing a peaceful retreat from the hustle and bustle of downtown Rome.
The area around the hotel is adorned with green spaces, including the nearby Caffarella Park and the historic Appian Way, offering scenic spots for leisurely strolls. The availability of parking makes it an excellent choice for visitors traveling by car and the hotel’s location outside the ZTL area is a bonus for drivers.
While some reviewers noted that the distance from the city center might not be ideal for every tourist, the connectivity through Rome’s public transport system compensates for this. The presence of supermarkets, restaurants and essential amenities close by adds to the convenience.
Overall, Hotel Cilicia offers a tranquil stay with good connections to Rome's iconic attractions, making it a suitable option for both leisure and business travelers.
Breakfast
However, there are some areas that could see improvement. While many found the breakfast to be substantial and a good value for money, others pointed out the lack of hot food options and limited variety on certain days. Some reviews mentioned that the breakfast was repetitive with mostly processed products and minimal selection. Concerns were raised about specific issues such as poor quality coffee, unpleasant service and occasional freshness problems with items like ham and milk.
Overall, the breakfast at Hotel Cilicia strikes a balance between offering satisfying and diverse options to guests, though there are moments where refinement could enhance the experience. The garden setting for breakfast adds a pleasant ambiance and specific requests like gluten-free products are also accommodated. With an emphasis on variety and quality, most guests found the breakfast to be a highlight of their stay, despite a few critiques and areas for improvement.
Rooms
Daily cleaning services ensure that rooms are kept tidy and any arising issues tend to be resolved constructively by the staff. Air conditioning and safes add to the convenience, making the stay more pleasant for guests.
However, the hotel's facilities show signs of wear and age with multiple mentions of dated furniture, small and sometimes malfunctioning showers and inconsistencies in room cleanliness. Some rooms suffer from noise, especially those facing the street. Other minor inconveniences include small TV screens with limited channels, unstable water pressure and occasional non-working amenities like the TV or showers.
Despite these drawbacks, the spaciousness and overall comfort of the rooms, along with the attentive staff and daily upkeep, make Hotel Cilicia a reasonable choice for travelers looking for an experience that blends functionality with a touch of nostalgic charm.
Beds
However, there are also consistent remarks on various discomfort issues. Some guests experienced uncomfortable, firm and worn-out mattresses, which at times led to poor sleep and even backaches. Specific complaints include beds with uncomfortable springs, thin or low pillows and instances where double beds were formed by joining two single beds, causing discomfort at the joint. A particularly concerning report noted a bed with bed bugs.
Overall, while many find the beds at Hotel Cilicia comfortable and conducive to a good sleep, there is also a significant portion of guests who experienced issues with bed comfort, indicating room for improvement in consistency.
Cleanliness
However, there were notable exceptions. Some guests reported issues with dirty carpets, outdated furnishings and sporadic cleaning services. A few reviewers mentioned finding hair from previous guests and mold in certain areas. The presence of old and uncomfortable beds also detracted from the experience for some.
In summary, while many found the hotel to be clean and comfortable, others encountered cleanliness issues that could be improved. The overall sentiment reflects a generally clean environment, despite occasional lapses in maintenance and cleaning consistency.
Staff
However, it is worth noting that some reviews mentioned experiences with unfriendly or rude staff, particularly at the reception. Despite these occasional negatives, the general consensus is that the majority of the staff members are polite, communicative and dedicated to ensuring a pleasant stay for their guests. The combination of professional service and the welcoming nature of most of the staff plays a significant role in the overall guest satisfaction at Hotel Cilicia.
Wi-Fi
Parking
Several guests appreciated the large, private courtyard parking, while others mentioned the convenience of the parking space and its easy accessibility from the main boulevard. The availability of both paid parking inside the hotel premises and free parking options were noted, adding to the versatility of choices depending on the guest's preference.
However, some reviews did point out that the cost of parking could be seen as somewhat expensive and a few mentioned that parking for hotel guests also incurs an additional charge. Despite this, the overall sentiment is positive, emphasizing that the convenience and added security justify the extra cost.
3 Star
However, some guests felt that the hotel's facilities did not meet their expectations with comments about outdated rooms and broken fixtures like faucets and sinks. The elevator was noted as being completely broken, which added to the frustration. Several reviews mentioned that the hotel seemed overpriced given the condition of the facilities, suggesting that the price point should be lower to align better with the overall experience.
Despite some calling the hotel overrated and suggesting it might deserve fewer stars, others found it comparable to a 4-star experience and appreciated the value for money. While the location is excellent and convenient for tourists, the expectation of modern standards led to mixed feelings about the stay. Overall, Hotel Cilicia provides good service and comfort but could benefit from updates and more competitive pricing.
Business
For those needing last-minute accommodations, the hotel offers good value for short notice reservations. The reception is also noted for efficiently arranging affordable taxi services. However, some reviews mention issues with staff and room handling and there are concerns about the frequency of public transport. Despite these, its overall position and central parking make it a practical choice for brief business stays.
Accessible
No, Hotel Cilicia doesn't have any pool.
No, a spa isn't available at Hotel Cilicia.
Yes, Hotel Cilicia welcomes dogs.
Yes, parking facilities are available at Hotel Cilicia.
No, Hotel Cilicia doesn't have a gym.
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