Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe nhow Roma is well-regarded for its prime location adjacent to Villa Borghese park, offering serene park views and proximity to significant tourist attractions like the Spanish Steps and Trevi Fountain. Guests appreciate the hotel's central yet peaceful environment, making it a convenient base for exploring Rome. The surrounding area is rich in amenities, including restaurants, shops and convenient access to Termini station.
For breakfast, many guests praise the extensive and high-quality offerings, describing it as superb and fantastic. However, some reviewers note areas for improvement, including the variety, quality and high cost. The dinner experience is mixed with commendations for delicious cuisine and pleasant atmosphere, but criticisms regarding food quality and late-night dining options.
Rooms are frequently appreciated for their spaciousness and modern design with especially positive feedback on cleanliness and comfort. Some rooms, however, face criticism for being smaller than expected, poorly lit or in need of maintenance. The hotel's general cleanliness receives positive mentions, though occasional lapses in housekeeping detract from some guests' experiences.
The staff at nhow Roma are lauded for their friendliness, attentiveness and professionalism. Guests frequently highlight the excellent service from the porters, reception and restaurant teams, contributing significantly to a welcoming atmosphere. Family-friendly amenities, like providing children with balloons and candy, enhance the overall experience for families staying at the hotel.
Parking facilities receive mixed feedback. While the convenience of an on-site parking space is appreciated, the high cost and occasional elevator issues are noted concerns. The hotel's beds are widely praised for their comfort and quality, adding to a restful stay despite minor issues with sofa beds in triple rooms.
Despite generally positive reviews, the nhow Roma receives mixed feedback concerning its four-star rating. Areas for improvement include updating dated furnishings, better sound insulation and maintaining cleanliness standards. The hotel's business facilities are practical, though some guests note the need for additional amenities for an ideal business stay.
In summary, nhow Roma offers a centrally located, comfortable and family-friendly accommodation with attentive staff and quality services, ideal for both leisure and business travelers, though with some areas needing enhancement to fully meet four-star expectations. Show more
Read review summaries for all categories
Categories
Business Hotel
Close to Via Veneto, this hotel, formerly a Vatican convent, features 7 rooms for meetings, accommodating up to 450 guests. This makes it a strong choice for larger business events.
Hotel with Gym
Features a fitness center. The central location allows for combining workouts with exploring Rome's attractions.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Nhow RoomAir-conditioned room with wooden floors, free WiFi, and a pillow menu. Also includes a flat-screen TV and a minibar.
Nhow Single RoomFeaturing wooden floors, free WiFi and a pillow menu, this air-conditioned room comes with a flat-screen TV and a minibar.
Nhow PremiumOverlooking Villa Borghese, this spacious air-conditioned room comes with wooden floors, a flat-screen TV, and a pillow menu.
Nhow Premium PanoramaFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as garden views.
Nhow Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 1 bed.
Nhow Suite Bacchus BeatsThe spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 1 bed.
Nhow Premium XLFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views.
Nhow Premium XL with Extra Bed (2 Adults + 1 Child)Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views.
Nhow Premium XL with Extra BedProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views.
Nhow Junior Suite Veni Vidi VinoFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features air conditioning, soundproof walls, a minibar, a coffee machine, as well as a flat-screen TV with satellite channels.
Nhow Family RoomOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned family room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views.
Nhow Family Room with Extra Bed (2 Adults + 2 Children)Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned family room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views.
Nhow Family Room with Extra Bed (4 Adults)Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned family room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views.
About nhow Roma
License: IT058091A1U2YLS2UF
Guest Reviews
7.7
Good
Location
The nhow Roma is highly regarded for its location, which is both a significant highlight and a minor point of concern according to guest reviews. Positioned just adjacent to the serene Villa Borghese park, it offers beautiful park views and a peaceful environment away from the city's hustle and bustle. The hotel's proximity to Via Veneto and other significant tourist spots like the Spanish Steps and Trevi Fountain makes it convenient for sightseeing on foot with many attractions being roughly a fifteen-minute walk away.
While the location is celebrated for being quiet yet central, some guests noted that it is situated just outside the city walls, requiring a bit more walking to reach the very heart of Rome's bustling center. This slight distance from the core can be a minor inconvenience, as it often means crossing busy roads and underpasses. However, this positioning also keeps the area more peaceful, away from the noise and crowds.
The surrounding locality is rich in amenities with numerous restaurants, shops and key points of interest nearby. The hotel's strategic and central location near historical sites like the Galleria Borghese, convenient access to parks and the proximity to Termini station contribute to its appeal.
Overall, the nhow Roma offers a great balance, providing a central yet calm base for exploring Rome, especially appealing for guests who appreciate a quieter stay within reachable distance of major attractions.
Breakfast
At nhow Roma, breakfast receives a broad range of feedback from guests with some praising its attributes while others note areas for improvement. Many guests appreciate the variety and richness of the breakfast offerings, describing it as extensive, very good and even outstanding. The high quality of the food, including the complimentary cappuccinos and coffee, adds to a positive dining experience for several visitors. Words like superb, excellent and fantastic frequently come up, indicating that for many, breakfast exceeds expectations.
However, there are also numerous mentions of dissatisfaction. Some reviews highlight that the breakfast can be basic with limited variety and subpar quality, which some guests feel falls short of the hotel's standards. Complaints about the high cost of breakfast and the food not being on par with a four-star rating are common. Additionally, logistical issues such as a chaotic dining room and early closing times also detract from the experience for some visitors.
Overall, while many guests find the breakfast to be a plentiful and varied highlight of their stay, a notable number express disappointment in its quality, value and organization.
Dinner
At the nhow Roma, guests have had a mixed experience with dinner at the hotel. On the positive side, some guests enjoyed delicious and well-prepared cuisine, which they found good and satisfying. The restaurant also offers a pleasant atmosphere, making dining an enjoyable experience for some. A noteworthy mention is the cook Nunzia, who went above and beyond to ensure the restaurant was accessible, highlighting the staff's dedication.
However, there have been several criticisms regarding the food quality. Some guests found the food at the restaurant to be below average or even downright bad. Specific comments point out that lunch offerings were rather poor and abandoned, while the gala dinner resembled a lunch buffet with cold cuts, pasta, salad and rice. There is also disappointment expressed in the lack of hot meals available through room service after 11 pm and the restaurant's location in a rather dark basement, which might affect the dining ambiance. This mixed feedback suggests that while some guests may have pleasant dining experiences, others might find room for improvement in both food quality and presentation.
Rooms
The rooms at nhow Roma receive mixed feedback from guests, but several positive aspects stand out. Many reviewers appreciate the spaciousness and comfort of the rooms, particularly those that have been newly renovated or are located in the new wing. These rooms are often described as modern, stylish and well-maintained, providing a good amount of storage space and functional areas such as desks and large bathrooms. Cleanliness is frequently highlighted with some rooms being exceptionally clean and comfortable. Guests also enjoy the views from rooms facing the park and the quietness due to soundproofing.
However, there are several criticisms to note. Numerous guests mention issues with room size, often finding them smaller than expected or than what is advertised. Some rooms are reported to be poorly lit, noisy or in need of maintenance with concerns about outdated furnishings, stained wallpaper and inadequate cleaning. Additionally, specific issues like broken bathrooms, lack of standard amenities such as tissues and occasional lapses in housekeeping service detract from the overall experience for some visitors. The comfort of the beds and the inconsistency in room standards compared to hotel classification are other recurring themes.
Overall, while the hotel offers many comfortable and modern rooms with good amenities in a convenient location, it faces challenges with room size, maintenance and cleanliness that need addressing to meet guest expectations consistently.
Beds
The beds at nhow Roma have received extensive praise for their comfort and quality. Numerous guests find the beds and pillows to be wonderful, highlighting the overall comfort and relaxation they provide. The size of the beds also stands out with multiple mentions of large and welcoming rooms that contribute to a pleasant stay.
While some reviews note concerns about the firmness or softness of the beds, the majority convey a positive experience. The rooms are described as spacious and comfortable with large double rooms and comfortable beds frequently mentioned as standout features. Guests particularly appreciate the quality of the beds, often describing them as the best they have ever tried.
There are some mixed reviews about the provided sofa beds in triple rooms, which are noted to be less comfortable and somewhat impractical. However, this does not detract significantly from the overall high ratings for the main beds.
In summary, the general consensus among guests points to exceptional bedding that greatly enhances their stay at nhow Roma, making it a notable choice for those seeking comfort and space.
Cleanliness
When it comes to cleanliness at nhow Roma, reviews offer a mix of perspectives. Many guests praised the hotel's room cleanliness, often mentioning that the rooms were spotless and well-maintained. Daily cleaning services also received favorable comments for their discretion and efficiency with some guests finding their rooms consistently very clean and comfortable. The common areas of the hotel generally received positive feedback for their upkeep.
However, there were notable exceptions that hinted at inconsistency in the hotel's cleaning standards. Some guests reported issues such as dust accumulations, dirty bathroom fixtures and even remnants from previous guests. A few mentioned poor maintenance and cleanliness issues that affected their overall experience, including musty odors, stained wallpapers and uncleaned rooms.
While the positive feedback highlights good cleaning practices and attention to detail, there were several instances where guests felt the cleaning services fell short, pointing towards areas for improvement in the hotel's cleanliness protocol.
Staff
The staff at nhow Roma generally receive high praise from guests for their friendliness, attentiveness and professionalism. Many have highlighted the excellent service provided by the porters, reception and restaurant teams. The concierge service stands out for its exceptional quality with special mentions for going above and beyond to assist with tasks like calling taxis.
Guests have appreciated the welcoming and helpful nature of the staff, who are described as kind, polite and always willing to accommodate requests. The front desk staff, in particular, are frequently commended for their eagerness to aid and accommodate guests. The positive attitude of the entire team often leaves a lasting impression.
The staff's attention to detail in the restaurant and throughout the hotel contributes significantly to the overall experience. Families have noted the thoughtful gesture of providing children with balloons, stuffed animals and candy in their rooms. Additionally, early check-ins are handled smoothly, enhancing the convenience for travelers.
While most feedback is positive, there are occasional remarks about areas needing improvement, particularly within the housekeeping team, suggesting a need for better consistency and quieter mornings. Despite this, the overall sentiment remains highly favorable with guests frequently praising the staff's efforts, friendliness and the welcoming atmosphere they create.
Parking
The 'nhow Roma' hotel garners mixed feedback regarding its parking facilities. While some guests highlight the convenience of having a parking space right under the hotel, accessible by elevator and managed through the front desk, others find the situation less favorable. The parking garage, though central, is notably expensive with a nightly fee of 40€. Additionally, the garage is managed by another company, which adds to the complexity and cost concerns. It is also mentioned that occasionally, the elevator to the garage is out of order, which can be an inconvenience. Overall, those traveling by car should weigh the pros and cons regarding the parking amenities at this hotel.
Family
The nhow Roma is consistently praised for its family-friendly atmosphere and accommodating staff. Families with young children appreciate the special touches like balloons, stuffed animals and candy waiting in the room upon arrival, making their kids feel welcome and excited. The spacious and comfortable rooms, specifically designed for families, contribute to a relaxing stay. Guests highlight the helpful and friendly staff, particularly those at the buffet, who go the extra mile to ensure a pleasant experience.
Travelers find the hotel a great choice for vacations and weekend getaways with the whole family. Despite a minor inconvenience regarding the elevator system for those with strollers, the overall consensus is that it’s a wonderful place for families with kids to stay. The availability of family rooms and the ability to accommodate various family needs, such as connecting rooms, adds to its appeal. Overall, the nhow Roma provides a perfect environment for a family stay.
4 Star
The nhow Roma receives mixed feedback concerning its four-star rating, facilities and services. On the positive side, guests acknowledge the hotel meets good standards typically seen in NH establishments, providing a high level of stay overall. The breakfast location is noted as particularly commendable. However, numerous reviews indicate areas needing improvement to truly align with four-star expectations. Common issues cited include the lack of cleanliness, dated furnishings and small room sizes which may be uncomfortable for larger guests. Noise due to insufficient sound insulation from nearby traffic is another frequent complaint. Some amenities expected at a four-star hotel, such as slippers, were also missing. While the hotel is generally liked, there is a consensus that a renovation and some upgrades are needed to elevate it to the true four-star standard.
Business
nhow Roma is a business-oriented hotel that caters well to travelers on work-related trips. The vast structure and communal work spaces provide an atmosphere conducive to business activities. The rooms are described as comfortable and suitable for business stays, although there are some concerns about specific amenities like the absence of smart TVs and occasional issues with room assignments.
The hotel's location, while somewhat out of the way and subject to traffic noise, offers a reliable setting for business travel. The staff provides adequate service, although some guests experienced lapses in communication regarding the use of access cards.
Despite some shortcomings in business facilities, the overall comfort and convenience make it a practical choice for business travelers.
No, nhow Roma doesn't have any pool.
No, a spa isn't available at nhow Roma.
Yes, nhow Roma welcomes dogs.
Yes, parking facilities are available at nhow Roma.