Best Western at O'Hare
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Summary of reviewsBest Western at O’Hare is highly regarded for its exceptional location, just minutes from O'Hare Airport, making it ideal for travelers with early or late flights. The hotel provides a reliable shuttle service to and from the airport, enhancing accessibility for guests in transit. It's also conveniently situated near car rental facilities, major roads, restaurants, shopping centers and gas stations. The Allstate Arena and Rosemont Convention Center are within walking distance, offering additional value for those attending events or concerts. The locality is appreciated for its safety and walkability, allowing guests to explore nearby dining and shopping venues without needing a vehicle.
Guests generally appreciate the complimentary breakfast, noting it offers a good variety of well-prepared options including hot items like eggs, potatoes, sausages, bacon and fresh fruits. The breakfast area is often described as clean and pleasant, though some found it to fall short in terms of variety and freshness on occasion.
The hotel’s rooms are frequently praised for being comfortable and clean. Guests highlight spacious and cozy environments with modern amenities like microwaves and refrigerators. The large king-size beds and quiet atmosphere contribute to a restful stay. However, some reviews mention issues with cleanliness in specific areas such as dirty carpets or minor maintenance problems.
Cleanliness, in general, is mostly viewed positively with many guests finding their rooms and common areas well-maintained. Nonetheless, there are occasional criticisms about dust, unpleasant smells and inconsistent housekeeping standards in the broader property.
The hotel staff receives mixed reviews, largely tending towards the positive. Many guests commend the friendly, courteous and accommodating nature of the staff with special mentions for individuals like Bhavna at the front desk. However, some reported instances of unhelpful or unfriendly interactions, indicating inconsistency in service.
The Wi-Fi service is generally reliable and satisfactory with most guests reporting a good connection, though some experienced intermittent access issues. The gym is noted for being clean and improved, though some guests suggest it could benefit from updated equipment and more amenities.
Guest experiences with the beds are varied, but many find them very comfortable and conducive to a good night’s sleep. Issues like firmness or occasional cleanliness problems were reported by a few, but overall, the beds are a positive highlight for the majority.
As a three-star hotel, Best Western at O’Hare offers good value for money, making it suitable for short stays or layovers. While some parts of the property are a bit dated, it provides clean and comfortable rooms that meet the basic expectations for its star rating. Its proximity to the airport and convention center makes it especially beneficial for business travelers who need quick access to travel and food facilities.
The hotel is also praised for its accessibility, being wheelchair friendly and compliant with ADA standards. The shuttle and bus service received favorable comments, enhancing the convenience for travelers.
Overall, Best Western at O’Hare delivers an accommodating and accessible experience with a prime location, functional amenities and a generally positive stay, making it a convenient option for travelers visiting Chicago or passing through O’Hare Airport.
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Guests generally appreciate the complimentary breakfast, noting it offers a good variety of well-prepared options including hot items like eggs, potatoes, sausages, bacon and fresh fruits. The breakfast area is often described as clean and pleasant, though some found it to fall short in terms of variety and freshness on occasion.
The hotel’s rooms are frequently praised for being comfortable and clean. Guests highlight spacious and cozy environments with modern amenities like microwaves and refrigerators. The large king-size beds and quiet atmosphere contribute to a restful stay. However, some reviews mention issues with cleanliness in specific areas such as dirty carpets or minor maintenance problems.
Cleanliness, in general, is mostly viewed positively with many guests finding their rooms and common areas well-maintained. Nonetheless, there are occasional criticisms about dust, unpleasant smells and inconsistent housekeeping standards in the broader property.
The hotel staff receives mixed reviews, largely tending towards the positive. Many guests commend the friendly, courteous and accommodating nature of the staff with special mentions for individuals like Bhavna at the front desk. However, some reported instances of unhelpful or unfriendly interactions, indicating inconsistency in service.
The Wi-Fi service is generally reliable and satisfactory with most guests reporting a good connection, though some experienced intermittent access issues. The gym is noted for being clean and improved, though some guests suggest it could benefit from updated equipment and more amenities.
Guest experiences with the beds are varied, but many find them very comfortable and conducive to a good night’s sleep. Issues like firmness or occasional cleanliness problems were reported by a few, but overall, the beds are a positive highlight for the majority.
As a three-star hotel, Best Western at O’Hare offers good value for money, making it suitable for short stays or layovers. While some parts of the property are a bit dated, it provides clean and comfortable rooms that meet the basic expectations for its star rating. Its proximity to the airport and convention center makes it especially beneficial for business travelers who need quick access to travel and food facilities.
The hotel is also praised for its accessibility, being wheelchair friendly and compliant with ADA standards. The shuttle and bus service received favorable comments, enhancing the convenience for travelers.
Overall, Best Western at O’Hare delivers an accommodating and accessible experience with a prime location, functional amenities and a generally positive stay, making it a convenient option for travelers visiting Chicago or passing through O’Hare Airport.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
The Best Western at O'Hare boasts an exceptional location, specifically praised for its close proximity to O'Hare Airport. This hotel is ideal for travelers with early or late flights due to its convenience and short distance to the airport, which is often described as just minutes away. The availability of a reliable shuttle service to and from the airport further enhances its accessibility and ease for guests in transit.
In addition to its favorable location for air travelers, the hotel is also mentioned to be near car rental facilities, making it a handy spot for those needing to return rental cars or continue their journey via other modes of transportation. Its situation close to major roads makes driving to other key areas straightforward and uncomplicated.
Several guests highlighted the added benefit of being near practical amenities such as restaurants, shopping centers and gas stations, enhancing the overall convenience of staying at this property. Specifically, the Allstate Arena and the Rosemont Convention Center are within walking distance, appealing to those attending events or concerts.
Moreover, the locality is appreciated for safety and walkability, providing guests with options to explore nearby dining and shopping venues without needing a vehicle. The combination of its prime location and shuttle service, along with nearby conveniences, makes the Best Western at O'Hare a practical choice for travelers seeking ease and accessibility during their stay.
Guests at the Best Western at O'Hare generally appreciated the complimentary breakfast, describing it as a very welcome addition. Many found the breakfast to be good with sufficient variety and well-prepared options, making it a tasty and satisfying start to the day. Positive highlights include the presence of hot items like eggs, potatoes, sausages and bacon, as well as fresh fruits and a blend of hot and cold food options. Several reviews mentioned that the breakfast exceeded their expectations for the price, classifying it as a step above the usual continental offerings.
Some guests noted the breakfast as basic but adequate, citing that it met American standards and provided the essentials needed to start the day. There were mentions of a clean and orderly breakfast area, contributing to the overall pleasant experience. The availability of 24-hour coffee and a nice variety of breakfast offerings also received praise.
However, not all feedback was positive. Some guests found the breakfast to be less impressive, pointing to a lack of variety, simplicity and occasional freshness issues. A few remarked on the use of disposable plates and plastic cutlery, which did not meet certain expectations. Moreover, there were issues with breakfast availability with some guests reporting that there was no breakfast left or that it wasn't served as advertised during their stay.
Overall, the breakfast at Best Western at O'Hare is generally viewed as a convenient and appreciated feature with good taste and variety, though it may occasionally fall short in terms of selection and availability.
The dining options at Best Western at O'Hare are convenient with various nearby restaurants, including an excellent Portillo's. For those preferring delivery, GrubHub is available and there are numerous fast food outlets around the hotel. However, it's worth noting that room service and food orders directly from the hotel come with a high price tag, making it an expensive choice for dinner. Many guests find eating at the airport or exploring nearby dining options to be more economical.
The rooms at Best Western at O'Hare generally offer a comfortable and clean experience, making it a favorable option for many travelers. Guests appreciated the spacious and cozy environments, noting that rooms were adequately equipped with amenities such as microwaves, refrigerators and modern design elements. Many found the large king-size beds and abundant space ideal for a restful stay. Reviewers frequently mentioned that the rooms were very quiet, which contributed to a peaceful experience, even when the hotel was fully booked. Cleanliness was highlighted numerous times with several guests emphasizing the rooms were very clean and comfortable.
However, some reviews did point out areas for improvement. While many rooms were well-maintained, others fell short on cleanliness with issues like dust, dirty carpets and unpleasant smells being mentioned sporadically. Some facilities appeared dated with occasional reports of faulty fixtures such as ceiling leaks, non-functional outlets and aging AC units. The bathrooms were noted as being small but generally clean, though a lack of non-slip mats in the bathtubs and slow flushing toilets was highlighted.
In summary, while Best Western at O'Hare offers a largely positive and comfortable experience with a clean and quiet environment, attention to updates and maintenance could further enhance guest satisfaction.
At Best Western at O'Hare, guests shared diverse experiences about the beds. Many found the beds very comfortable, highlighting that they were clean, large and provided a restful night’s sleep. Words like comfortable, very comfortable and super comfortable frequently came up in positive reviews, indicating that the majority of guests were pleased with the quality of the mattresses and pillows. Large king-size beds and big, comfy pillows were particularly appreciated by those looking for extra space and coziness.
However, there were some less favorable mentions as well. A few guests felt that their beds were too firm or too soft and some noted issues with bed cleanliness, including dated bedding and occasional reports of bugs. Additionally, some beds were described as squeaky or bouncy and a handful of guests mentioned discomfort, specifically noting hard or uncomfortable mattresses. There were even instances where bedding had visible stains or felt aged.
In summary, while the majority of guests at Best Western at O'Hare enjoyed a comfortable and pleasant sleeping experience, there were occasional issues that detracted from the otherwise positive feedback. The hotel seems to excel in offering large, comfortable beds but could benefit from consistent upkeep and addressing cleanliness concerns thoroughly.
Best Western at O'Hare presents a mixed picture when it comes to cleanliness. Guests frequently commend the hotel for its clean rooms, which are described as clean, very clean and comfortable. The breakfast area, gym and common spaces such as the canteen are also noted for their cleanliness. Fresh bedding and clean towels are consistently highlighted and rooms are often described as modern and tidy.
However, cleanliness appears to be inconsistent throughout the property. Common criticisms include dirty carpets, noticeable dust and unpleasant smells in hallways and elevators. Bathrooms, in particular, draw repeated complaints for lacking thorough cleaning with instances of mold, mildew and unflushed toilets being mentioned. Some guests have expressed dissatisfaction with the housekeeping frequency and attention to detail.
Overall, while many guests find their rooms clean and welcoming, areas such as hallways, carpets and bathrooms suggest room for improvement in maintaining a uniformly clean environment in the hotel.
Guest reviews of 'Best Western at O'Hare' focus significantly on their experience with the hotel staff, painting a mixed but generally positive picture. Guests often mentioned that the staff were friendly, courteous and accommodating. Particular praise was directed towards individuals like Bhavna, noted for her personable and helpful nature. The front desk staff were frequently described as polite and responsive, contributing to a welcoming atmosphere.
However, some reviews highlighted inconsistency in staff behavior with mentions of rude or unhelpful interactions. While many staff members were celebrated for their professionalism and attentiveness, a portion of the feedback specified that some staff exhibited unfriendly attitudes or were uncooperative at times.
Housekeeping and shuttle services were well-received with guests appreciating the helpfulness and pleasant demeanor of the employees in these areas. Although negative experiences with certain staff members were reported, for the most part, the personnel at 'Best Western at O'Hare' aimed to make guests feel welcomed and attended to, which left a favorable impression among many visitors.
The Wi-Fi experience at Best Western at O'Hare is generally positive with several guests noting excellent Wi-Fi and good reception. Many found the Wi-Fi satisfactory, mentioning that the connection worked very well and the password was conveniently provided at check-in. However, there were a few mixed reviews with some guests encountering slow or spotty internet and intermittent access. These issues were often mitigated by the helpful front office staff, who made efforts to address any connectivity problems. While Wi-Fi is predominantly reliable, potential guests might experience occasional challenges. Nonetheless, the overall feedback indicates that the Wi-Fi service is decent and meets most guests' needs.
The gym at the Best Western at O'Hare receives mixed reviews from guests, though several positive aspects are highlighted. Many guests appreciated that the gym was clean and well-maintained. It was noted to be a significant improvement compared to previous years with some calling it very complete and well equipped. On the down side, there were mentions of the fitness center needing better equipment and updates with some treadmills reportedly broken. Some guests were unhappy about having to pay to use the exercise facilities and noted periods when the gym was closed for construction. Overall, while the gym has seen improvements and offers a clean environment, it could benefit from further updates and more comprehensive equipment.
The Best Western at O'Hare is an affordable and comfortable three-star hotel, perfectly suited for short stays, particularly for those flying in and out of Chicago. It offers typical three-star features and amenities, making it ideal for 1-2 night stays or layovers. Guests appreciated the good value for money, finding the cost-benefit ratio favorable.
Despite being a bit dated with some worn-down interiors, the hotel provides clean and decent rooms that are comfortable enough for brief visits. The size of the rooms was positively noted and while the breakfast offered decent value, nothing particularly stood out as problematic for the price paid.
The hotel offers easy and cost-effective access to Chicago, making it a good solution for anyone needing a quick stopover near the airport. While some parts of the property need updates and it might not fully live up to Best Western standards, it fulfills its function as a convenient and economical place to sleep and spend the night.
Best Western at O'Hare is great for business travelers, especially those with connecting layovers. Its proximity to the airport and convention center makes it a convenient choice for those needing efficient meeting logistics and quick access to travel and food facilities. The hotel is also close to restaurants and a shopping center, adding to its convenience for short stays and overnight business trips.
While there are some areas needing improvement, such as the TV reception, remote functionality and business center amenities (including the lack of a printer), the hotel typically meets the basic expectations of a three-star property. The internet speed could be faster, but the location remains beneficial for quick stays before flights and easy access to business hubs.
In summary, Best Western at O'Hare suits business travelers looking for a convenient and functional stay near the airport and convention centers, despite needing some updates and improvements in certain areas.
The Best Western at O'Hare receives positive feedback for its accessibility, particularly highlighting its convenient location near the airport and major attractions like the fashion outlet. Guests appreciated the hotel's compliance with ADA standards and noted that it is wheelchair friendly. The accessible services extend to a bus service and an airport shuttle, both of which received favorable comments for their assistance, making it easy for travelers to reach the hotel. Despite certain critiques such as an out-of-service elevator and the absence of visible signage for stairs, the hotel's transport services and general accessibility were praised. The location's proximity to the airport and helpful shuttle drivers further enhance its accessibility appeal.
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Location
In addition to its favorable location for air travelers, the hotel is also mentioned to be near car rental facilities, making it a handy spot for those needing to return rental cars or continue their journey via other modes of transportation. Its situation close to major roads makes driving to other key areas straightforward and uncomplicated.
Several guests highlighted the added benefit of being near practical amenities such as restaurants, shopping centers and gas stations, enhancing the overall convenience of staying at this property. Specifically, the Allstate Arena and the Rosemont Convention Center are within walking distance, appealing to those attending events or concerts.
Moreover, the locality is appreciated for safety and walkability, providing guests with options to explore nearby dining and shopping venues without needing a vehicle. The combination of its prime location and shuttle service, along with nearby conveniences, makes the Best Western at O'Hare a practical choice for travelers seeking ease and accessibility during their stay.
Breakfast
Some guests noted the breakfast as basic but adequate, citing that it met American standards and provided the essentials needed to start the day. There were mentions of a clean and orderly breakfast area, contributing to the overall pleasant experience. The availability of 24-hour coffee and a nice variety of breakfast offerings also received praise.
However, not all feedback was positive. Some guests found the breakfast to be less impressive, pointing to a lack of variety, simplicity and occasional freshness issues. A few remarked on the use of disposable plates and plastic cutlery, which did not meet certain expectations. Moreover, there were issues with breakfast availability with some guests reporting that there was no breakfast left or that it wasn't served as advertised during their stay.
Overall, the breakfast at Best Western at O'Hare is generally viewed as a convenient and appreciated feature with good taste and variety, though it may occasionally fall short in terms of selection and availability.
Dinner
Rooms
However, some reviews did point out areas for improvement. While many rooms were well-maintained, others fell short on cleanliness with issues like dust, dirty carpets and unpleasant smells being mentioned sporadically. Some facilities appeared dated with occasional reports of faulty fixtures such as ceiling leaks, non-functional outlets and aging AC units. The bathrooms were noted as being small but generally clean, though a lack of non-slip mats in the bathtubs and slow flushing toilets was highlighted.
In summary, while Best Western at O'Hare offers a largely positive and comfortable experience with a clean and quiet environment, attention to updates and maintenance could further enhance guest satisfaction.
Beds
However, there were some less favorable mentions as well. A few guests felt that their beds were too firm or too soft and some noted issues with bed cleanliness, including dated bedding and occasional reports of bugs. Additionally, some beds were described as squeaky or bouncy and a handful of guests mentioned discomfort, specifically noting hard or uncomfortable mattresses. There were even instances where bedding had visible stains or felt aged.
In summary, while the majority of guests at Best Western at O'Hare enjoyed a comfortable and pleasant sleeping experience, there were occasional issues that detracted from the otherwise positive feedback. The hotel seems to excel in offering large, comfortable beds but could benefit from consistent upkeep and addressing cleanliness concerns thoroughly.
Cleanliness
However, cleanliness appears to be inconsistent throughout the property. Common criticisms include dirty carpets, noticeable dust and unpleasant smells in hallways and elevators. Bathrooms, in particular, draw repeated complaints for lacking thorough cleaning with instances of mold, mildew and unflushed toilets being mentioned. Some guests have expressed dissatisfaction with the housekeeping frequency and attention to detail.
Overall, while many guests find their rooms clean and welcoming, areas such as hallways, carpets and bathrooms suggest room for improvement in maintaining a uniformly clean environment in the hotel.
Staff
However, some reviews highlighted inconsistency in staff behavior with mentions of rude or unhelpful interactions. While many staff members were celebrated for their professionalism and attentiveness, a portion of the feedback specified that some staff exhibited unfriendly attitudes or were uncooperative at times.
Housekeeping and shuttle services were well-received with guests appreciating the helpfulness and pleasant demeanor of the employees in these areas. Although negative experiences with certain staff members were reported, for the most part, the personnel at 'Best Western at O'Hare' aimed to make guests feel welcomed and attended to, which left a favorable impression among many visitors.
Wi-Fi
Gym
3 Star
Despite being a bit dated with some worn-down interiors, the hotel provides clean and decent rooms that are comfortable enough for brief visits. The size of the rooms was positively noted and while the breakfast offered decent value, nothing particularly stood out as problematic for the price paid.
The hotel offers easy and cost-effective access to Chicago, making it a good solution for anyone needing a quick stopover near the airport. While some parts of the property need updates and it might not fully live up to Best Western standards, it fulfills its function as a convenient and economical place to sleep and spend the night.
Business
While there are some areas needing improvement, such as the TV reception, remote functionality and business center amenities (including the lack of a printer), the hotel typically meets the basic expectations of a three-star property. The internet speed could be faster, but the location remains beneficial for quick stays before flights and easy access to business hubs.
In summary, Best Western at O'Hare suits business travelers looking for a convenient and functional stay near the airport and convention centers, despite needing some updates and improvements in certain areas.
Accessible
No, Best Western at O'Hare doesn't have any pool.
No, a spa isn't available at Best Western at O'Hare.
No, Best Western at O'Hare doesn't allow dogs.
No, parking facilities aren't available at Best Western at O'Hare.
Yes, Best Western at O'Hare has a gym.
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